Heavenly Hands Daycare LLC.

Violations by category

• Cleanliness & sanitation 2
• Illness & medication 4
• Supervision & ratios 14
• Safety & premises 10
• Staff background & training 8
• Records & paperwork 6
• Other 4

Year by year

Inspections, investigations & assessments

1. Jan 6, 2026 Inspection · No deficiencies cited

   No violations cited on this visit.

   HHSC inspection history

2. Jan 6, 2026 Inspection · No deficiencies cited

   No violations cited on this visit.

   HHSC inspection history · no longer published by HHSC; kept here

3. Jan 24, 2025 Inspection · Deficiencies cited
   • Other

     The loose fill sand in the use zones around the slide was not maintained to six inches.

     HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained

     HHSC risk weight: Medium High. Corrected 2025-02-07. Correction verified 2025-02-18.

   • Safety & premises

     The classroom where the children were napping did not have an emergency evacuation diagram. This was corrected when the owner placed an evacuation map in the classroom.

     HHSC 746.5207(b) — Emergency Evacuation and Relocation Diagram - Posted in Each Room

     HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-01-24.

   HHSC inspection history · no longer published by HHSC; kept here

4. Jan 24, 2025 Inspection · Deficiencies cited
   • Other

     The loose fill sand in the use zones around the slide was not maintained to six inches.

     HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained

     HHSC risk weight: Medium High. Corrected 2025-02-07. Correction verified 2025-02-18.

   • Safety & premises

     The classroom where the children were napping did not have an emergency evacuation diagram. This was corrected when the owner placed an evacuation map in the classroom.

     HHSC 746.5207(b) — Emergency Evacuation and Relocation Diagram - Posted in Each Room

     HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-01-24.

   HHSC inspection history

5. Jan 17, 2025 Assessment · Deficiencies cited
   • Records & paperwork

     A review of the Employees Who Left Employment in 2024 data revealed that the center had not reported the number of employees who left employment in 2024 by January 15, 2025, as required.

     HHSC 746.303(b) — Report Number of Employees

     HHSC risk weight: Medium Low. Corrected 2025-01-19. Correction verified 2025-01-27.

   HHSC inspection history

6. Jan 17, 2025 Assessment · Deficiencies cited
   • Records & paperwork

     A review of the Employees Who Left Employment in 2024 data revealed that the center had not reported the number of employees who left employment in 2024 by January 15, 2025, as required.

     HHSC 746.303(b) — Report Number of Employees

     HHSC risk weight: Medium Low. Corrected 2025-01-19. Correction verified 2025-01-27.

   HHSC inspection history · no longer published by HHSC; kept here

7. Feb 5, 2024 Inspection · Deficiencies cited
   • Staff background & training

     Three of the five employee files did not contain proof of high school education or equivalent.

     HHSC 746.1107(1) — Additional Minimum Qualifications for Caregivers - Age Requirement

     HHSC risk weight: Medium. Corrected 2024-03-05. Correction verified 2024-02-28.

   • Cleanliness & sanitation

     The portable sink in the diaper changing area was not functional.

     HHSC 746.4403(a) — Handwashing Sink in Diaper-Changing Area

     HHSC risk weight: Medium. Corrected 2024-03-05. Correction verified 2024-02-28.

   • Other

     There was no loose fill installed in any use zone on the playground.

     HHSC 746.4901(a) — Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing

     HHSC risk weight: Medium High. Corrected 2024-03-05. Correction verified 2024-02-28.

   • Records & paperwork

     Three of the five children's records observed did not have physician's health statements.

     HHSC 746.611(b) — Health Statement on File within 1 Week of Admission

     HHSC risk weight: Medium. Corrected 2024-03-05. Correction verified 2024-02-28.

   HHSC inspection history · no longer published by HHSC; kept here

8. Feb 5, 2024 Inspection · Deficiencies cited
   • Staff background & training

     Three of the five employee files did not contain proof of high school education or equivalent.

     HHSC 746.1107(1) — Additional Minimum Qualifications for Caregivers - Age Requirement

     HHSC risk weight: Medium. Corrected 2024-03-05. Correction verified 2024-02-28.

   • Cleanliness & sanitation

     The portable sink in the diaper changing area was not functional.

     HHSC 746.4403(a) — Handwashing Sink in Diaper-Changing Area

     HHSC risk weight: Medium. Corrected 2024-03-05. Correction verified 2024-02-28.

   • Other

     There was no loose fill installed in any use zone on the playground.

     HHSC 746.4901(a) — Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing

     HHSC risk weight: Medium High. Corrected 2024-03-05. Correction verified 2024-02-28.

   • Records & paperwork

     Three of the five children's records observed did not have physician's health statements.

     HHSC 746.611(b) — Health Statement on File within 1 Week of Admission

     HHSC risk weight: Medium. Corrected 2024-03-05. Correction verified 2024-02-28.

   HHSC inspection history

9. Jul 3, 2023 Inspection · Deficiencies cited
   • Staff background & training

     One out of two directors present had an expired pediatric first aid and cpr certificate.

     HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

     HHSC risk weight: Medium High. Corrected 2023-08-04. Correction verified 2023-07-25.

   HHSC inspection history · no longer published by HHSC; kept here

10. Jul 3, 2023 Inspection · Deficiencies cited
    • Staff background & training

      One out of two directors present had an expired pediatric first aid and cpr certificate.

      HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

      HHSC risk weight: Medium High. Corrected 2023-08-04. Correction verified 2023-07-25.

    HHSC inspection history

11. Feb 10, 2023 Inspection · Deficiencies cited
    • Supervision & ratios

      The grass has not been maintained at the operation. A medium sized toy was observed coverd by the grass.

      HHSC 746.3407 — Maintenance of Building, Grounds and Equipment

      HHSC risk weight: Medium High. Corrected 2023-02-17. Correction verified 2023-02-14.

    • Safety & premises

      There was a large metal pipe, two U-shaped table legs, and a rotted table upside down with the legs sticking up which was accessible to the children in care in the outdoor area. This was corrected at inspection when the director and another caregiver removed the items from the outdoor area.

      HHSC 746.3701 — Safety - Areas Free From Hazards

      HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-02-10.

    • Safety & premises

      The fire extinguisher located the van read as empty. This was corrected at inspection when the director put a new one in the van.

      HHSC 746.5307(b) — Fire Extinguishers Serviced

      HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-02-10.

    HHSC inspection history · no longer published by HHSC; kept here

12. Feb 10, 2023 Inspection · Deficiencies cited
    • Supervision & ratios

      The grass has not been maintained at the operation. A medium sized toy was observed coverd by the grass.

      HHSC 746.3407 — Maintenance of Building, Grounds and Equipment

      HHSC risk weight: Medium High. Corrected 2023-02-17. Correction verified 2023-02-14.

    • Safety & premises

      There was a large metal pipe, two U-shaped table legs, and a rotted table upside down with the legs sticking up which was accessible to the children in care in the outdoor area. This was corrected at inspection when the director and another caregiver removed the items from the outdoor area.

      HHSC 746.3701 — Safety - Areas Free From Hazards

      HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-02-10.

    • Safety & premises

      The fire extinguisher located the van read as empty. This was corrected at inspection when the director put a new one in the van.

      HHSC 746.5307(b) — Fire Extinguishers Serviced

      HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-02-10.

    HHSC inspection history

13. Feb 24, 2022 Inspection · Deficiencies cited
    • Staff background & training

      A caregiver has not completed orientation training.

      HHSC 746.1301(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation

      HHSC risk weight: Medium High. Corrected 2022-03-01. Correction verified 2022-02-24.

    • Illness & medication Serious

      The operational policies handbook is incomplete and missing the following from subchapter 746.501: (1)Hours, days, and months of operation; (4)Procedures for dispensing medication or a statement that medication is not dispensed; (22) Procedures for parents to review a copy of the child-care center's most recent Licensing inspection report and how the parent may access the minimum standards online. (b)You must also inform the parents that: (2)Under the Texas Penal Code any area within 1,000 feet of a child -care center is a gang-free zone, where criminal offenses related to organized criminal activity are subject to a harsher penalty.

      HHSC 746.201(1) — Policies Comply with Rules

      HHSC risk weight: High. Corrected 2022-03-03. Correction verified 2022-03-08.

    • Safety & premises

      A caregivers purse was observed sitting in a chair and accessible to the children. Note: The caregiver placed the purse on a shelf, making it inaccessible to children.

      HHSC 746.3701 — Safety - Areas Free From Hazards

      HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-02-24.

    • Supervision & ratios

      The operation does not have the daily food menu posted.

      HHSC 746.401(6) — Posting Requirements - Daily menu, including all snacks and meals served by the child care center

      HHSC risk weight: Medium. Corrected 2022-03-01. Correction verified 2022-03-08.

    • Supervision & ratios

      The operation does not have a current staff list posted.

      HHSC 746.401(9) — Posting Requirements - List entitled "Current Employees"--sized at least 81/2 X 11 inches, printed legibly, include employee first and last name

      HHSC risk weight: Medium Low. Corrected 2022-03-01. Correction verified 2022-02-25.

    • Supervision & ratios

      The operation has not reviewed the Consumer Product Safety Commission (CPSC) recall list within the past year. Documentation shows the list was reviewed on 7/6/2020.

      HHSC 746.4135(b) — Children's Products- Annual Certification

      HHSC risk weight: Medium. Corrected 2022-02-28. Correction verified 2022-02-28.

    • Safety & premises

      The emergency preparedness plan is missing how children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments.

      HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures

      HHSC risk weight: Medium High. Corrected 2022-03-01. Correction verified 2022-02-28.

    • Supervision & ratios

      There operation is not practing fire drills monthly. Documentation shows the last fire drill was conducted on 7/9/2021.

      HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes

      HHSC risk weight: Medium High. Corrected 2022-03-02. Correction verified 2022-02-25.

    • Supervision & ratios

      The operation is not practicing severe weather drills at least four times a year. There is no documentation available for review.

      HHSC 746.5205(2) — Sheltering Drill For Severe Weather-Four times a calendar year

      HHSC risk weight: Medium High. Corrected 2022-03-01. Correction verified 2022-02-25.

    • Supervision & ratios

      The operation is not practicing lock down drills at least four times a year. There is no documentation available for review.

      HHSC 746.5205(3) — Sheltering Drills for Lock-Down-4 times in a calendar year

      HHSC risk weight: Medium High. Corrected 2022-02-28. Correction verified 2022-02-25.

    • Illness & medication

      A child's record evaluated was missing the following from their admission record as specified in subchapter 746.605: (8)Permission for transportation; (12) Authorization to obtain emergency medical care and to transport the child for emergency medical treatment; (13) A statement of the child s special care needs. This includes, but is not limited to, allergies, existing illness, previous serious illness and injuries, hospitalizations during the past 12 months, and any medications prescribed for continuous, long-term use.

      HHSC 746.603(a)(2) — Children's Records - Admission Information

      HHSC risk weight: Medium. Corrected 2022-03-01. Correction verified 2022-03-02.

    • Staff background & training

      A caregivers personnel file is not complete and is missing the following as specified in this subchapter: (1)Documentation showing the dates of the first and last day on the job; (2)Documentation showing how the employee meets the minimum age and education qualifications; (4)A notarized Licensing Affidavit for Applicants for Employment form; (5)A record of training hours; (6)A statement signed and dated by the employee showing he has received a copy of the child-care center s: (A)Operational policies; and (B)Personnel policies; (8)A copy of a photo identification [Medium]; and (10) A statement signed and dated by the employee verifying the date the employee attended training during orientation that includes an overview of your policy on the prevention, recognition, and reporting of child maltreatment outlined in ?746.1303 of this chapter

      HHSC 746.901 — Required Personnel Records

      HHSC risk weight: Medium. Corrected 2022-03-01. Correction verified 2022-02-24.

    • Records & paperwork

      The Director is missing a notarized affidavit fro their file.

      HHSC 746.901(4) — Required Personnel Records - Required Affidavit

      HHSC risk weight: Medium Low. Corrected 2022-03-01. Correction verified 2022-03-01.

    HHSC inspection history

14. Feb 24, 2022 Inspection · Deficiencies cited
    • Staff background & training

      A caregiver has not completed orientation training.

      HHSC 746.1301(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation

      HHSC risk weight: Medium High. Corrected 2022-03-01. Correction verified 2022-02-24.

    • Illness & medication Serious

      The operational policies handbook is incomplete and missing the following from subchapter 746.501: (1)Hours, days, and months of operation; (4)Procedures for dispensing medication or a statement that medication is not dispensed; (22) Procedures for parents to review a copy of the child-care center's most recent Licensing inspection report and how the parent may access the minimum standards online. (b)You must also inform the parents that: (2)Under the Texas Penal Code any area within 1,000 feet of a child -care center is a gang-free zone, where criminal offenses related to organized criminal activity are subject to a harsher penalty.

      HHSC 746.201(1) — Policies Comply with Rules

      HHSC risk weight: High. Corrected 2022-03-03. Correction verified 2022-03-08.

    • Safety & premises

      A caregivers purse was observed sitting in a chair and accessible to the children. Note: The caregiver placed the purse on a shelf, making it inaccessible to children.

      HHSC 746.3701 — Safety - Areas Free From Hazards

      HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-02-24.

    • Supervision & ratios

      The operation does not have the daily food menu posted.

      HHSC 746.401(6) — Posting Requirements - Daily menu, including all snacks and meals served by the child care center

      HHSC risk weight: Medium. Corrected 2022-03-01. Correction verified 2022-03-08.

    • Supervision & ratios

      The operation does not have a current staff list posted.

      HHSC 746.401(9) — Posting Requirements - List entitled "Current Employees"--sized at least 81/2 X 11 inches, printed legibly, include employee first and last name

      HHSC risk weight: Medium Low. Corrected 2022-03-01. Correction verified 2022-02-25.

    • Supervision & ratios

      The operation has not reviewed the Consumer Product Safety Commission (CPSC) recall list within the past year. Documentation shows the list was reviewed on 7/6/2020.

      HHSC 746.4135(b) — Children's Products- Annual Certification

      HHSC risk weight: Medium. Corrected 2022-02-28. Correction verified 2022-02-28.

    • Safety & premises

      The emergency preparedness plan is missing how children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments.

      HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures

      HHSC risk weight: Medium High. Corrected 2022-03-01. Correction verified 2022-02-28.

    • Supervision & ratios

      There operation is not practing fire drills monthly. Documentation shows the last fire drill was conducted on 7/9/2021.

      HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes

      HHSC risk weight: Medium High. Corrected 2022-03-02. Correction verified 2022-02-25.

    • Supervision & ratios

      The operation is not practicing severe weather drills at least four times a year. There is no documentation available for review.

      HHSC 746.5205(2) — Sheltering Drill For Severe Weather-Four times a calendar year

      HHSC risk weight: Medium High. Corrected 2022-03-01. Correction verified 2022-02-25.

    • Supervision & ratios

      The operation is not practicing lock down drills at least four times a year. There is no documentation available for review.

      HHSC 746.5205(3) — Sheltering Drills for Lock-Down-4 times in a calendar year

      HHSC risk weight: Medium High. Corrected 2022-02-28. Correction verified 2022-02-25.

    • Illness & medication

      A child's record evaluated was missing the following from their admission record as specified in subchapter 746.605: (8)Permission for transportation; (12) Authorization to obtain emergency medical care and to transport the child for emergency medical treatment; (13) A statement of the child s special care needs. This includes, but is not limited to, allergies, existing illness, previous serious illness and injuries, hospitalizations during the past 12 months, and any medications prescribed for continuous, long-term use.

      HHSC 746.603(a)(2) — Children's Records - Admission Information

      HHSC risk weight: Medium. Corrected 2022-03-01. Correction verified 2022-03-02.

    • Staff background & training

      A caregivers personnel file is not complete and is missing the following as specified in this subchapter: (1)Documentation showing the dates of the first and last day on the job; (2)Documentation showing how the employee meets the minimum age and education qualifications; (4)A notarized Licensing Affidavit for Applicants for Employment form; (5)A record of training hours; (6)A statement signed and dated by the employee showing he has received a copy of the child-care center s: (A)Operational policies; and (B)Personnel policies; (8)A copy of a photo identification [Medium]; and (10) A statement signed and dated by the employee verifying the date the employee attended training during orientation that includes an overview of your policy on the prevention, recognition, and reporting of child maltreatment outlined in ?746.1303 of this chapter

      HHSC 746.901 — Required Personnel Records

      HHSC risk weight: Medium. Corrected 2022-03-01. Correction verified 2022-02-24.

    • Records & paperwork

      The Director is missing a notarized affidavit fro their file.

      HHSC 746.901(4) — Required Personnel Records - Required Affidavit

      HHSC risk weight: Medium Low. Corrected 2022-03-01. Correction verified 2022-03-01.

    HHSC inspection history · no longer published by HHSC; kept here