Pinnacle Kids Academy
15706 CLASSEN RD, San Antonio, TX 78247 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 157
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Ruby Rodriguez
- Phone
- (210) 248-9725
- Regulated since
- Jul 29, 2013
- HHSC IDs
- Operation 1102411 · number 1507336
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 0 | Cleanliness & sanitation (2) |
| 2025 | 3 | 0 | Illness & medication (1), Supervision & ratios (2) |
| 2024 | 6 | 0 | Cleanliness & sanitation (1), Supervision & ratios (3), Other (2) |
| 2023 | 1 | 0 | Safety & premises (1) |
Inspections, investigations & assessments
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Jun 16, 2026 Inspection · Deficiencies cited
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Cleanliness & sanitation
A caregiver did not wash their hands after changing the diaper/pull up of two children. Note: This was corrected at inspection when the caregiver washed her hands.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-06-16.
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Cleanliness & sanitation
A caregiver did not wash two children's hands after changing their diaper/pull up. Note: This was corrected at inspection when both children's hands were washed.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-06-16.
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Cleanliness & sanitation
-
Jun 12, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Apr 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 29, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 16, 2025 Inspection · Deficiencies cited
-
Illness & medication
Four of ten children's records reviewed did not have updated immunizations records on file.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2025-07-25. Correction verified 2025-07-31.
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Illness & medication
-
Jan 14, 2025 Inspection · Deficiencies cited
-
Supervision & ratios
The operation did not have a current sanitation inspection.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2025-01-31. Correction verified 2025-01-30.
-
Supervision & ratios
The operation only had three lockdown drills conducted in the past year.
HHSC 746.5205(3) — Sheltering Drills for Lock-Down-4 times in a calendar year
HHSC risk weight: Medium High. Corrected 2025-01-28. Correction verified 2025-01-27.
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Supervision & ratios
-
Sep 4, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 16, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
At time of inspection, operation did not have updated monthly feeding sheets for July 2024.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2024-07-31. Correction verified 2024-07-18.
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Other
At time of inspection monthly drills did not state the start time of the drills conducted.
HHSC 746.5205(4) — Documentation of Drills
HHSC risk weight: Medium. Corrected 2024-07-31. Correction verified 2024-07-17.
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Supervision & ratios
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Jul 9, 2024 Inspection · Deficiencies cited
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Other
At time of inspection a toddler classroom had an electrical outlet without a cover. This was corrected at inspection.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-07-09.
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Other
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Jun 29, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jun 12, 2024 Report · Deficiencies cited
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Supervision & ratios
Video evidence obtained during the course of a DFPS investigation showed an infant caregiver looking at content on her cellular phone for several minutes, rather than engaging in active supervision of children in her care. During this period of time a child was injured when they fell while nobody was watching.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2024-08-15. Correction verified 2024-09-04.
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Cleanliness & sanitation
Upon review of video evidence obtained as part of a DFPS investigation, an infant was placed on a boppy pillow for tummy time without direct supervision by a caregiver, placing the child at risk of suffocation.
HHSC 746.2417(3) — Activities for Infants - Physical Activity including Supervised Tummy Time and Safe, Clean, Uncluttered Area
HHSC risk weight: Medium High. Corrected 2024-08-15. Correction verified 2024-09-04.
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Supervision & ratios
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May 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 29, 2024 Inspection · Deficiencies cited
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Supervision & ratios
At time of inspection, an infant class was out of ratio, having five 0-11 months to one caregiver. This was corrected at inspection.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-04-29. Correction verified 2024-05-17.
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Supervision & ratios
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Apr 26, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Apr 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 17, 2023 Inspection · Deficiencies cited
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Safety & premises
1 out of the 10 children's records evaluated was missing the emergency contact address. NOTE: This was corrected at inspection.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-08-17.
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Safety & premises
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Jul 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 12, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jun 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 31, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 18, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Aug 31, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.