Children's Shelter
2939 W WOODLAWN AVE, San Antonio, TX 78228 · Bexar County
Program
- Type
- Child-placing agency
- Ages
- -
- Hours
- 08:00 AM-05:00 PM
- Director / administrator
- Gladys Blackwell
- Phone
- (210) 212-2500
- Regulated since
- Jun 1, 2005
- HHSC IDs
- Operation 273495 · number 849789- 40
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 1 | 1 | Illness & medication (1) |
| 2025 | 4 | 2 | Staff background & training (1), Records & paperwork (1), Other (2) |
| 2024 | 1 | 0 | Supervision & ratios (1) |
| 2023 | 13 | 11 | Illness & medication (4), Discipline & child guidance (1), Staff background & training (4), Records & paperwork (1), Other (3) |
| 2022 | 19 | 11 | Illness & medication (4), Supervision & ratios (4), Safety & premises (2), Staff background & training (3), Records & paperwork (3), Other (3) |
| 2021 | 5 | 3 | Illness & medication (2), Supervision & ratios (1), Discipline & child guidance (2) |
Inspections, investigations & assessments
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Aug 26, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 5, 2026 Report · No deficiencies cited
No violations cited on this visit.
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May 23, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Apr 21, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jan 28, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 13, 2026 Inspection · Deficiencies cited
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Illness & medication Serious
During the walk-through of the home, it was discovered that medication was accessible to children, as was the key to accessing the medication. The caregiver corrected the issue by removing the key from the cabinet and putting the unlocked medication away.
HHSC 749.1521(2) — Medication Storage-Keep medication inaccessible other than to caregivers responsible for stored medication
HHSC risk weight: High. Corrected at inspection. Corrected 2026-01-13.
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Illness & medication Serious
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Dec 28, 2025 Report · Deficiencies cited (self-report)
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Other
A foster parent told children in care that they could be moved to a different placement if they didn't listen.
HHSC 749.1003(b)(4)(A)(vi) — Children's rights-Adhere to the child's rights to be free from being threatened with the loss of placement or shelter as punishment
HHSC risk weight: Medium. Corrected 2026-02-23. Correction verified 2026-02-23.
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Other
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Dec 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 11, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Nov 7, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Oct 9, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Oct 6, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Aug 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 1, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jul 16, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jul 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 28, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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May 28, 2025 Report · No deficiencies cited
No violations cited on this visit.
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May 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 29, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Apr 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 25, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Apr 3, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 2, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 31, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 23, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 19, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Feb 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 1, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jan 31, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 28, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
Active foster home had an inactive foster parent background check.
HHSC 745.621(a)(4) — AP Initial background checks submitted - At the time a person applies to be a foster or adoptive parent
HHSC risk weight: High. Corrected at inspection. Corrected 2025-02-07.
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Other
Policies and procedures could not be verified at time of inspection.
HHSC 749.103(a) — Policies and procedures to submit - Must comply with or exceed Chapter 42 of Human Resources Code, Chapters 745, 749 & all other applicable laws/rules
HHSC risk weight: Medium. Corrected 2025-02-07. Correction verified 2025-02-06.
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Records & paperwork Serious
Policy was missing the following known contraindications to the use of restraint.
HHSC 749.1107(a)(10) — Child Admission Records-Include the known contraindications of the use of restraint
HHSC risk weight: Medium High. Corrected 2025-02-07. Correction verified 2025-02-06.
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Staff background & training Serious
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Dec 10, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Nov 8, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 30, 2024 Report · Deficiencies cited (self-report)
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Supervision & ratios
The operation became aware of foster dad's arrest on 10/29/2024 at 12:33 p.m. and did not report the arrest until 10/30/2023 at 5:18 p.m.
HHSC 749.503(e)(7)(A) — Serious Incident-Report to Licensing as soon as you are aware of arrest/indictment/criminal complaint of person under the auspices of agency.
HHSC risk weight: Medium. Corrected 2024-11-27. Correction verified 2024-11-27.
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Supervision & ratios
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Oct 5, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Aug 14, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jul 8, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 18, 2024 Report · No deficiencies cited
No violations cited on this visit.
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May 10, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Apr 16, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Apr 12, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Mar 4, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 21, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 1, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Dec 31, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Dec 29, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Dec 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 7, 2023 Report · Deficiencies cited (self-report)
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Illness & medication Serious
A child in care was injured and taken to the ER on 12/05/2023 at 6:00 pm and it was not reported to licensing until 12/06/2023 at 7:42 pm. The operation failed to timely report to CCR that a child was injured and required medical treatment by a health care professional.
HHSC 749.503(a)(2)(A) — AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization
HHSC risk weight: Medium High. Corrected 2024-01-25. Correction verified 2024-01-24.
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Illness & medication Serious
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Oct 31, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 29, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 28, 2023 Report · Deficiencies cited
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Discipline & child guidance Serious
Foster parent used inappropriate actions towards a child in care in care by sitting on them on the couch and hitting them with a pillow.
HHSC 749.1953(a) — Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
HHSC risk weight: High. Corrected 2023-11-28. Correction verified 2023-11-28.
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Other Serious
Foster parent used inappropriate actions of yelling and cursing at child in care in care.
HHSC 749.1957(9) — Other Prohibited Discipline-Subjecting a child to abusive or profane language
HHSC risk weight: Medium High. Corrected 2023-11-28. Correction verified 2023-11-28.
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Discipline & child guidance Serious
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Sep 20, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Sep 19, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Sep 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 1, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 30, 2023 Report · Deficiencies cited (self-report)
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Illness & medication Serious
Incident was not called into statewide intake within 24 hours.
HHSC 749.503(a)(2)(A) — AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization
HHSC risk weight: Medium High. Corrected 2023-10-06. Correction verified 2023-10-06.
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Illness & medication Serious
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Aug 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 17, 2023 Report · Deficiencies cited
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Other
Two child plans were not updated within the required 180 days.
HHSC 749.1331(1) — Service Plan Review and Update-Review and update the plan for children receiving child-care services at least 180 days from the date of last plan
HHSC risk weight: Medium Low. Corrected 2023-10-18. Correction verified 2023-10-31.
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Records & paperwork
A child's record was missing documentation of a dental appointment.
HHSC 749.1401(b)(1) — General medical requirements-Child's record includes copy of results of each medical exam
HHSC risk weight: Medium. Corrected 2023-10-18. Correction verified 2023-10-31.
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Other Serious
Two children in care did not receive follow-up medical treatment as recommended by a health care professional.
HHSC 749.1401(d) — General medical requirements-Obtain follow-up medical treatment as recommended by the health-care professional
HHSC risk weight: Medium High. Corrected 2023-10-18. Correction verified 2023-10-31.
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Illness & medication Serious
Medication logs for two children did not show what year the medication was administered.
HHSC 749.1541(c)(5) — Medication Record-Must include date (day, month, year) & time each medication was administered
HHSC risk weight: Medium High. Corrected 2023-10-18. Correction verified 2023-10-31.
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Staff background & training Serious
Three caregivers did not complete trauma informed care training in the required timeframe.
HHSC 749.930(c)(2) — Annual Training-Each caregiver must complete 2hrs annual training on trauma informed care.
HHSC risk weight: Medium High. Corrected 2023-10-18. Correction verified 2023-10-31.
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Staff background & training Serious
Four caregivers did not complete their annual psychotropic medication training in a timely manner.
HHSC 749.930(c)(4) — Annual Training- Caregiver's who administer psychotropic medication must complete psychotropic medication training annually.
HHSC risk weight: Medium High. Corrected 2023-10-18. Correction verified 2023-10-31.
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Other
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Aug 15, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jul 31, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jun 30, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jun 29, 2023 Report · Deficiencies cited (self-report)
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Illness & medication Serious
Incident was not called in to statewide intake within 24 hours.
HHSC 749.503(a)(2)(A) — AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization
HHSC risk weight: Medium High. Corrected 2023-08-31. Correction verified 2023-09-15.
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Illness & medication Serious
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May 25, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 11, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
Multiple background checks for active foster parents were not rerun prior to reopening the homes.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2023-05-22. Correction verified 2023-05-25.
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Staff background & training Serious
One foster parent did not receive the required training on trauma informed care in 2022. Additionally, all required trainings for two foster parents were taken late in 2022.
HHSC 749.930(c)(2) — Annual Training-Each caregiver must complete 2hrs annual training on trauma informed care.
HHSC risk weight: Medium High. Corrected 2023-05-22. Correction verified 2023-05-25.
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Staff background & training Serious
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Mar 20, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Feb 16, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 31, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 25, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Dec 23, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Oct 12, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
Frequent visitor's initial background check still has not been submitted. It was confirmed the frequent visitor is still visiting the home.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-10-14. Correction verified 2022-10-28.
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Staff background & training Serious
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Oct 3, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 30, 2022 Assessment · Deficiencies cited
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Staff background & training Serious
Foster parent had a frequent visitor in the home and no background check completed.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-09-30. Correction verified 2022-10-12.
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Safety & premises Serious
Crib used by infant had a pillow and blanket at time of inspection
HHSC 749.1813(b) — AP Prohibited for infants-Crib must be bare except for tight fitting sheet & crib mattress cover per 749.1813(c) for infant less than 12 months
HHSC risk weight: High. Corrected 2022-09-30. Correction verified 2022-10-12.
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Staff background & training Serious
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Sep 27, 2022 Report · Deficiencies cited (self-report)
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Illness & medication Serious
Incident report provided by operation states a child in care was injured on 9/23/2022 while at school. Child was diagnosed with left elbow fracture on 9/25/2022. A report was made to hotline on 9/27/2022.
HHSC 749.503(a)(2)(A) — AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization
HHSC risk weight: Medium High. Corrected 2022-12-06. Correction verified 2022-12-06.
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Illness & medication Serious
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Aug 30, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Aug 22, 2022 Inspection · Deficiencies cited
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Supervision & ratios
Two of the four homes did not have appropriate documentation for this section.
HHSC 749.2447(15) — Foster Home Screening-Agency documents prospective foster parents' sensitivity to and feelings about a child's experiences of separation from family
HHSC risk weight: Medium. Corrected 2022-09-05. Correction verified 2022-09-02.
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Records & paperwork
Foster home study must contain the proper documentation when requested. Foster home study must contain references with the date, method of contact, time conducted, who was present and a detailed summary.
HHSC 749.2451(c) — Documentation of Interviews-Documentation of interviews must be a part of the foster home record
HHSC risk weight: Medium Low. Corrected 2022-09-05. Correction verified 2022-09-02.
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Supervision & ratios
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Aug 4, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 28, 2022 Inspection · Deficiencies cited
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Records & paperwork
Files reviewed did not have the two weeks notice given to the parents.
HHSC 749.1313(a) — Initial Service Planning Team-Agency must give child's parent and foster parent at least two weeks advance notice of the review
HHSC risk weight: Low. Corrected 2022-08-04. Correction verified 2022-08-24.
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Records & paperwork
Files reviewed did not have the documentation that the service plan completed was provided to the parents.
HHSC 749.1321(d) — Sharing Initial Service Plan-Document in child's record that a copy or summary of the service plan was provided to his parents
HHSC risk weight: Low. Corrected 2022-08-04. Correction verified 2022-08-24.
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Supervision & ratios
No date on child rights in one of the files reviewed.
HHSC 749.151(3) — Operational responsibilities - Maintain current, true, accurate, and complete records
HHSC risk weight: Medium. Corrected 2022-08-04. Correction verified 2022-08-22.
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Other Serious
Homes reviewed did not have the supervisory visits unannounced.
HHSC 749.2815(b) — Supervisory Visits-At least two supervisory visit per year must be unannounced
HHSC risk weight: Medium High. Corrected 2022-08-04. Correction verified 2022-08-24.
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Staff background & training Serious
One of the homes reviewed was five days late on the annual training.
HHSC 749.930(c)(4) — Annual Training- Caregiver's who administer psychotropic medication must complete psychotropic medication training annually.
HHSC risk weight: Medium High. Corrected 2022-08-04. Correction verified 2022-08-24.
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Records & paperwork
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Jul 26, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jul 22, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jul 22, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jul 22, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jul 21, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jul 5, 2022 Inspection · Deficiencies cited
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Illness & medication Serious
During the walk-thru home medication was found not secured in the master bathroom, master bedroom, and upstairs bathroom.
HHSC 749.1521(1) — Medication Storage-Store medication in a locked container
HHSC risk weight: High. Corrected at inspection. Corrected 2022-07-05.
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Safety & premises Serious
During the walk-thru the upstairs and downstaris fire extinguishers were found to be expired.
HHSC 749.2913(b)(2) — Fire Extinguisher-Have a maintenance check once a year by a person qualified to inspect fire extinguishers.
HHSC risk weight: Medium High. Corrected 2022-07-12. Correction verified 2022-07-28.
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Illness & medication Serious
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Jun 27, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 20, 2022 Inspection · Deficiencies cited
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Other
The child's right was missing from one of the four files reviewed. One of the files reviewed out of four the child's rights was not signed by the caseworker.
HHSC 749.1005(a) — Informing child of rights-Review rights with child/parents within 7 days of child's admission; provide child/parents with written copy of rights
HHSC risk weight: Medium. Corrected 2022-06-28. Correction verified 2022-07-01.
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Other
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Jun 15, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 14, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jun 12, 2022 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
It was found the child in care was not being supervised according to their service plan and safety plan.
HHSC 749.2593(a)(3) — Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child
HHSC risk weight: High. Corrected 2022-08-01. Correction verified 2022-07-28.
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Other Serious
Inappropriate jokes were being told in front of the Children in care.
HHSC 749.607(1) — Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HHSC risk weight: High. Corrected 2022-08-01. Correction verified 2022-07-28.
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Supervision & ratios Serious
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Jun 6, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 24, 2022 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
There are seven children staying in the home at the time of inspection. Five foster children and two biological grandchildren. Agency case manager had no explanation for two biological grandchildren staying in the home. The foster parents admitted the biological grandchildren have been staying in the home for previous two weeks and will be staying an additional five weeks.
HHSC 749.2557(a) — AP Capacity-Foster homes may not exceed the total capacity stated on the home's verification
HHSC risk weight: Medium High. Corrected 2022-07-05. Correction verified 2022-07-01.
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Supervision & ratios Serious
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May 9, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Apr 27, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Feb 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 26, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 14, 2022 Report · Deficiencies cited (self-report)
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Illness & medication
The incident report stated foster parent were aware the child in care tested positive for communicable disease on 01/12/22 and it was not reported to licensing until 01/14/22.
HHSC 749.503(a)(10)(A) — Serious Incident-Report to Licensing no later than 24 hours after awareness that a child contracts reportable communicable disease
HHSC risk weight: Medium. Corrected 2022-02-02. Correction verified 2022-02-02.
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Illness & medication
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Jan 11, 2022 Report · Deficiencies cited (self-report)
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Illness & medication
Serious incident report was reported two days after a positive result which is not within the required 24 hour reporting timeframe.
HHSC 749.503(a)(10)(A) — Serious Incident-Report to Licensing no later than 24 hours after awareness that a child contracts reportable communicable disease
HHSC risk weight: Medium. Corrected 2022-02-04. Correction verified 2022-02-11.
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Illness & medication
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Dec 29, 2021 Report · Deficiencies cited (self-report)
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Illness & medication
A communicable disease was not reported within 24 hours to Licensing.
HHSC 749.503(e)(3)(A) — Serious Incident-Report to Licensing no later than 24 hours after awareness if an adult contracts a reportable communicable disease
HHSC risk weight: Medium. Corrected 2022-01-31. Correction verified 2022-02-07.
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Illness & medication
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Dec 27, 2021 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Dec 21, 2021 Report · Deficiencies cited (self-report)
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Illness & medication
A foster parent was diagnosed with a communicable disease on 12/18/21 and it was not reported until 12/21/21.
HHSC 749.503(e)(3)(A) — Serious Incident-Report to Licensing no later than 24 hours after awareness if an adult contracts a reportable communicable disease
HHSC risk weight: Medium. Corrected 2022-02-04. Correction verified 2022-02-02.
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Illness & medication
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Dec 21, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 17, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 13, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 10, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Nov 4, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Oct 28, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Oct 12, 2021 Report · Deficiencies cited
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Discipline & child guidance Serious
It was determined a child in care sustained an intentional physical injury.
HHSC 749.1003(b)(1)(B) — Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
HHSC risk weight: High. Corrected 2022-01-31. Correction verified 2022-02-04.
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Discipline & child guidance Serious
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Jul 6, 2021 Report · Deficiencies cited
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Discipline & child guidance Serious
Evidence and information gathered support that was a child in care was grabbed in an inappropriate manner causing bruising to arms.
HHSC 749.1003(b)(1)(B) — Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
HHSC risk weight: High. Corrected 2021-12-20. Correction verified 2021-12-20.
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Supervision & ratios Serious
A child in care was not being properly supervised which led to unexplained bruising.
HHSC 749.2593(a)(2) — Supervision-The caregiver is responsible for being aware of and accountable for each child's on-going activity
HHSC risk weight: High. Corrected 2021-12-20. Correction verified 2021-12-20.
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Discipline & child guidance Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.