The Ark Child Placing Agency LLC
610 UPTOWN BLVD STE 219, Cedar Hill, TX 75104 · Dallas County
Program
- Type
- Child-placing agency
- Ages
- -
- Hours
- 10:00 AM-03:00 PM
- Director / administrator
- Rochelle Williams
- Phone
- (972) 282-2913
- Regulated since
- Jul 22, 2025
- HHSC IDs
- Operation 1474977 · number 1794737- 16511
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 12 | 0 | Cleanliness & sanitation (2), Supervision & ratios (6), Staff background & training (2), Other (2) |
| 2025 | 50 | 14 | Cleanliness & sanitation (12), Supervision & ratios (4), Discipline & child guidance (4), Staff background & training (8), Records & paperwork (4), Other (18) |
| 2024 | 90 | 6 | Discipline & child guidance (4), Safety & premises (6), Staff background & training (10), Records & paperwork (22), Other (48) |
Inspections, investigations & assessments
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Sep 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 3, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 3, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Sep 2, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Aug 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 4, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Aug 4, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 30, 2026 Report
No violations cited on this visit.
-
Jul 30, 2026 Report
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 29, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jul 29, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 11, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 11, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jul 2, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 2, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 23, 2026 Report · Deficiencies cited
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Cleanliness & sanitation
During walkthrough Inspection by DFPS, the home had holes in the wall.
HHSC 749.3041(2) — Physical Environment-Foster home must ensure that equipment and furniture are safe for children, kept clean, and in good repair
HHSC risk weight: Medium High. Corrected 2026-07-27. Correction verified 2026-07-28.
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Cleanliness & sanitation
-
Jun 23, 2026 Report · Deficiencies cited
-
Cleanliness & sanitation
During walkthrough Inspection by DFPS, the home had holes in the wall.
HHSC 749.3041(2) — Physical Environment-Foster home must ensure that equipment and furniture are safe for children, kept clean, and in good repair
HHSC risk weight: Medium High. Corrected 2026-07-27. Correction verified 2026-07-28.
HHSC inspection history · no longer published by HHSC; kept here
-
Cleanliness & sanitation
-
Jun 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 28, 2026 Inspection · Deficiencies cited
-
Supervision & ratios
2 files reviewed, 1 home file and 1 child file did not contain accurate documentation.
HHSC 749.151(3) — Operational responsibilities - Maintain current, true, accurate, and complete records
HHSC risk weight: Medium. Corrected 2026-06-05. Correction verified 2026-06-13.
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Staff background & training
1 out of 2 files reviewed did not have a CPR training certificate that used a CPR manikin
HHSC 749.911(b)(1) — Pedi. CPR training must adhere to AHA guidelines & include curr. that incudes use of a CPR manikin & written & hands-on instruction/practice & testing
HHSC risk weight: Medium High. Corrected 2026-06-13. Correction verified 2026-06-13.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
May 28, 2026 Inspection · Deficiencies cited
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Supervision & ratios
2 files reviewed, 1 home file and 1 child file did not contain accurate documentation.
HHSC 749.151(3) — Operational responsibilities - Maintain current, true, accurate, and complete records
HHSC risk weight: Medium. Corrected 2026-06-05. Correction verified 2026-06-13.
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Staff background & training
1 out of 2 files reviewed did not have a CPR training certificate that used a CPR manikin
HHSC 749.911(b)(1) — Pedi. CPR training must adhere to AHA guidelines & include curr. that incudes use of a CPR manikin & written & hands-on instruction/practice & testing
HHSC risk weight: Medium High. Corrected 2026-06-13. Correction verified 2026-06-13.
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Supervision & ratios
-
May 12, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 12, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
May 6, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios
The home screening reviewed did not contain accurate information.
HHSC 749.151(3) — Operational responsibilities - Maintain current, true, accurate, and complete records
HHSC risk weight: Medium. Corrected 2026-07-08. Correction verified 2026-07-31.
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Supervision & ratios
-
May 6, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios
The home screening reviewed did not contain accurate information.
HHSC 749.151(3) — Operational responsibilities - Maintain current, true, accurate, and complete records
HHSC risk weight: Medium. Corrected 2026-07-08. Correction verified 2026-07-31.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Apr 30, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 30, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Apr 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 22, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Apr 22, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 21, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Apr 21, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 7, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 7, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 2, 2026 Report · Recorded (self-report)
No violations cited on this visit.
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Apr 2, 2026 Report · Recorded (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 27, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Mar 27, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 21, 2026 Report · Deficiencies cited
-
Supervision & ratios
The home verification was not updated as the fostering capacity of the home was changed once the a person moved into the home.
HHSC 749.2470(9)(D) — Verification Certificate- Specifies the home's foster care capacity
HHSC risk weight: Low. Corrected 2026-05-22. Correction verified 2026-05-15.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Mar 21, 2026 Report · Deficiencies cited
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Supervision & ratios
The home verification was not updated as the fostering capacity of the home was changed once the a person moved into the home.
HHSC 749.2470(9)(D) — Verification Certificate- Specifies the home's foster care capacity
HHSC risk weight: Low. Corrected 2026-05-22. Correction verified 2026-05-15.
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Supervision & ratios
-
Mar 5, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 5, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 23, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jan 23, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 15, 2026 Assessment · Deficiencies cited
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Other
on 01/10/2025 The Ark Child Placing Agency was notified of all previous agencies the prospective foster parents have been associated with. The information was not documented in the home screening.
HHSC 749.2447(23)(A) — Foster Home Screening-Agency must request and assess home study and related documentation from CPA that previously studied the family
HHSC risk weight: Medium. Corrected 2026-01-21. Correction verified 2025-12-02.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Jan 15, 2026 Assessment · Deficiencies cited
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Other
on 01/10/2025 The Ark Child Placing Agency was notified of all previous agencies the prospective foster parents have been associated with. The information was not documented in the home screening.
HHSC 749.2447(23)(A) — Foster Home Screening-Agency must request and assess home study and related documentation from CPA that previously studied the family
HHSC risk weight: Medium. Corrected 2026-01-21. Correction verified 2025-12-02.
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Other
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Jan 13, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 13, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Dec 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 3, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 3, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Dec 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 29, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 29, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Nov 14, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Nov 14, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 13, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
2 persons listed on the employee list are inactive. 1 frequent visitor listed on the home screening background check was cancelled.
HHSC 745.621(a)(2) — AP Initial background checks submitted - At the time you hire someone
HHSC risk weight: High. Corrected at inspection. Corrected 2025-11-17.
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Other
A child's face sheet list that the child is triggered by being touched, being in the dark, amongst other things. This information is not discussed on the service plan.
HHSC 749.1309(b)(1)(D)(iii) — Initial Service Plan-Caregiver instructions must include specific information about child's trauma triggers
HHSC risk weight: Medium High. Corrected 2025-11-27. Correction verified 2026-01-10.
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Other Serious
2 of 2 child files reviewed documents high risk behaviors (physical aggression and sexualized behaviors). The service plan does not outline a safety plan or safety contract.
HHSC 749.1309(b)(1)(H)(ii) — Initial Service Plan-For children who exhibit high risk behavior, must include safety contract to maintain child's safety
HHSC risk weight: High. Corrected 2025-11-27. Correction verified 2026-01-10.
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Staff background & training
-A child in care's case file and medical exam reported that an ENT appointment and an allergy test must be completed September 2025. The record did not support the appointments were completed. -A child in care's CAN assessment required a Developmental Specialist and a Comprehensive provider engage in Case Management and Skills training. The child in care was not referred for developmental services. -The CAN's assessment also required that the child engaged in skill trainings through a comprehensive provider. YPIC (Youth Positive Impact Coaching is active with STAR health, however, the approved Star Health Provider for YPIC is not the professional providing services to the child.
HHSC 749.1401(a)(3) — General medical requirements-A child in care must receive medical care as needed for ongoing maintenance of medical health
HHSC risk weight: Medium High. Corrected 2025-11-27. Correction verified 2026-01-10.
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Records & paperwork
2 child files and an employee file were reviewed. The files were missing transcripts, medical exams, and placement applications. These items were sent to RCCR during inspection.
HHSC 749.535(a)(1) — Active records-All documentation in the record no later than 30 days after the occurrence or event
HHSC risk weight: Low. Corrected at inspection. Corrected 2025-11-27.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training Serious
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Nov 13, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
2 persons listed on the employee list are inactive. 1 frequent visitor listed on the home screening background check was cancelled.
HHSC 745.621(a)(2) — AP Initial background checks submitted - At the time you hire someone
HHSC risk weight: High. Corrected at inspection. Corrected 2025-11-17.
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Other
A child's face sheet list that the child is triggered by being touched, being in the dark, amongst other things. This information is not discussed on the service plan.
HHSC 749.1309(b)(1)(D)(iii) — Initial Service Plan-Caregiver instructions must include specific information about child's trauma triggers
HHSC risk weight: Medium High. Corrected 2025-11-27. Correction verified 2026-01-10.
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Other Serious
2 of 2 child files reviewed documents high risk behaviors (physical aggression and sexualized behaviors). The service plan does not outline a safety plan or safety contract.
HHSC 749.1309(b)(1)(H)(ii) — Initial Service Plan-For children who exhibit high risk behavior, must include safety contract to maintain child's safety
HHSC risk weight: High. Corrected 2025-11-27. Correction verified 2026-01-10.
-
Staff background & training
-A child in care's case file and medical exam reported that an ENT appointment and an allergy test must be completed September 2025. The record did not support the appointments were completed. -A child in care's CAN assessment required a Developmental Specialist and a Comprehensive provider engage in Case Management and Skills training. The child in care was not referred for developmental services. -The CAN's assessment also required that the child engaged in skill trainings through a comprehensive provider. YPIC (Youth Positive Impact Coaching is active with STAR health, however, the approved Star Health Provider for YPIC is not the professional providing services to the child.
HHSC 749.1401(a)(3) — General medical requirements-A child in care must receive medical care as needed for ongoing maintenance of medical health
HHSC risk weight: Medium High. Corrected 2025-11-27. Correction verified 2026-01-10.
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Records & paperwork
2 child files and an employee file were reviewed. The files were missing transcripts, medical exams, and placement applications. These items were sent to RCCR during inspection.
HHSC 749.535(a)(1) — Active records-All documentation in the record no later than 30 days after the occurrence or event
HHSC risk weight: Low. Corrected at inspection. Corrected 2025-11-27.
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Staff background & training Serious
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Nov 11, 2025 Report
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 11, 2025 Report
No violations cited on this visit.
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Oct 11, 2025 Report · Deficiencies cited
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Supervision & ratios
A child's service plan directed specific instructions to prevent sexualized behaviors and assist with treating past traumas. The caregiver did not follow the recommendations noted.
HHSC 749.2593(c)(6) — Supervision-Caregivers counted in child/caregiver ratio must implement and follow the children's service plans
HHSC risk weight: Medium High. Corrected 2025-11-20. Correction verified 2025-11-13.
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Supervision & ratios
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Oct 11, 2025 Report · Deficiencies cited
-
Supervision & ratios
A child's service plan directed specific instructions to prevent sexualized behaviors and assist with treating past traumas. The caregiver did not follow the recommendations noted.
HHSC 749.2593(c)(6) — Supervision-Caregivers counted in child/caregiver ratio must implement and follow the children's service plans
HHSC risk weight: Medium High. Corrected 2025-11-20. Correction verified 2025-11-13.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Oct 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 25, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 25, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 20, 2025 Report · Deficiencies cited
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Other
The data in the home screen did not match the data/amounts on the documents submitted to the agency to verify the home's income. Also, there is no documentation or assessment of where all the family's income is generated.
HHSC 749.2447(6)(B) — Foster Home Screening-Verify and document that prospective foster parents have sufficient income/other available assets
HHSC risk weight: Medium. Corrected 2026-06-30. Correction verified 2026-05-13.
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Other
The reviewed service plans did not include an assessment and documentation of the approval for youth to be sharing a bedroom at the home with an adult.
HHSC 749.3025(b)(1)(A) — Before allowing the sharing of a bedroom, service planning team must determine there is no risk of harm to child after assessing their behaviors.
HHSC risk weight: Medium. Corrected 2026-06-30. Correction verified 2026-05-01.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Sep 20, 2025 Report · Deficiencies cited
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Other
The data in the home screen did not match the data/amounts on the documents submitted to the agency to verify the home's income. Also, there is no documentation or assessment of where all the family's income is generated.
HHSC 749.2447(6)(B) — Foster Home Screening-Verify and document that prospective foster parents have sufficient income/other available assets
HHSC risk weight: Medium. Corrected 2026-06-30. Correction verified 2026-05-13.
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Other
The reviewed service plans did not include an assessment and documentation of the approval for youth to be sharing a bedroom at the home with an adult.
HHSC 749.3025(b)(1)(A) — Before allowing the sharing of a bedroom, service planning team must determine there is no risk of harm to child after assessing their behaviors.
HHSC risk weight: Medium. Corrected 2026-06-30. Correction verified 2026-05-01.
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Other
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Sep 20, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 20, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Sep 13, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 13, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Aug 27, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 27, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 26, 2025 Report · Deficiencies cited
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Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation.
HHSC 749.1003(b)(1)(B) — Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
HHSC risk weight: High. Corrected 2025-11-28. Correction verified 2025-11-20.
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Cleanliness & sanitation
While in placement a child in care had multiple bleeding diaper rashes. The rash was observed to have spread. Medical treatment and/or medical advice was not sought to improve care.
HHSC 749.1401(a)(3) — General medical requirements-A child in care must receive medical care as needed for ongoing maintenance of medical health
HHSC risk weight: Medium High. Corrected 2025-11-28. Correction verified 2025-11-20.
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Discipline & child guidance Serious
A child in care was observed to have pattern shaped bruises along the back and bottom. An explanation for the bruises was not provided..
HHSC 749.1953(a) — Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
HHSC risk weight: High. Corrected 2025-12-01. Correction verified 2025-11-20.
HHSC inspection history · no longer published by HHSC; kept here
-
Discipline & child guidance Serious
-
Aug 26, 2025 Report · Deficiencies cited
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Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation.
HHSC 749.1003(b)(1)(B) — Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
HHSC risk weight: High. Corrected 2025-11-28. Correction verified 2025-11-20.
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Cleanliness & sanitation
While in placement a child in care had multiple bleeding diaper rashes. The rash was observed to have spread. Medical treatment and/or medical advice was not sought to improve care.
HHSC 749.1401(a)(3) — General medical requirements-A child in care must receive medical care as needed for ongoing maintenance of medical health
HHSC risk weight: Medium High. Corrected 2025-11-28. Correction verified 2025-11-20.
-
Discipline & child guidance Serious
A child in care was observed to have pattern shaped bruises along the back and bottom. An explanation for the bruises was not provided..
HHSC 749.1953(a) — Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
HHSC risk weight: High. Corrected 2025-12-01. Correction verified 2025-11-20.
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Discipline & child guidance Serious
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Aug 24, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 24, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Aug 19, 2025 Assessment · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 19, 2025 Assessment · No deficiencies cited
No violations cited on this visit.
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Aug 18, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Aug 18, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 16, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 16, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Aug 15, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
1 household member does not have a cleared fingerprint check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2025-08-18. Correction verified 2025-08-16.
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Other
Two rooms without doors, at the entrance way of the home, are being used as bedrooms.
HHSC 749.3023(a) — Bedrooms-only rooms that provide adequate opportunities for rest and privacy may be used as a bedroom
HHSC risk weight: Medium. Corrected 2025-08-29. Correction verified 2025-08-28.
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Cleanliness & sanitation
Children's sleeping areas are crowded with multiple office and home supplies. Pet urine and feces was observed on the floor.
HHSC 749.3041(1) — Physical Environment-Foster home must ensure that home is safe for children, kept clean, and in good repair
HHSC risk weight: Medium High. Corrected 2025-08-29. Correction verified 2025-08-28.
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Cleanliness & sanitation
The refrigerator has mutiple soiled surfaces.
HHSC 749.3079(2) — Food Storage-food items must be stored on clean surfaces
HHSC risk weight: Medium High. Corrected 2025-08-29. Correction verified 2025-08-28.
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Cleanliness & sanitation
Kitchen countertops have numerous nonfood items stored, to the point that food could not be safely prepared in this space.
HHSC 749.3081(a) — Food Preparation-caregivers must keep furniture, equipment, food surfaces, and areas where food is prepared, eaten, or stored clean and in repair
HHSC risk weight: Medium High. Corrected 2025-08-29. Correction verified 2025-08-28.
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Staff background & training Serious
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Aug 15, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
1 household member does not have a cleared fingerprint check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2025-08-18. Correction verified 2025-08-16.
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Other
Two rooms without doors, at the entrance way of the home, are being used as bedrooms.
HHSC 749.3023(a) — Bedrooms-only rooms that provide adequate opportunities for rest and privacy may be used as a bedroom
HHSC risk weight: Medium. Corrected 2025-08-29. Correction verified 2025-08-28.
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Cleanliness & sanitation
Children's sleeping areas are crowded with multiple office and home supplies. Pet urine and feces was observed on the floor.
HHSC 749.3041(1) — Physical Environment-Foster home must ensure that home is safe for children, kept clean, and in good repair
HHSC risk weight: Medium High. Corrected 2025-08-29. Correction verified 2025-08-28.
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Cleanliness & sanitation
The refrigerator has mutiple soiled surfaces.
HHSC 749.3079(2) — Food Storage-food items must be stored on clean surfaces
HHSC risk weight: Medium High. Corrected 2025-08-29. Correction verified 2025-08-28.
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Cleanliness & sanitation
Kitchen countertops have numerous nonfood items stored, to the point that food could not be safely prepared in this space.
HHSC 749.3081(a) — Food Preparation-caregivers must keep furniture, equipment, food surfaces, and areas where food is prepared, eaten, or stored clean and in repair
HHSC risk weight: Medium High. Corrected 2025-08-29. Correction verified 2025-08-28.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training Serious
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Aug 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 30, 2025 Report · Deficiencies cited (self-report)
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Supervision & ratios
7 children were in care, exceeding the agency home capacity of 6.
HHSC 749.2551(a) — Capacity-1 parent FH with 1 additional caregiver or 2 parent FH may care for up to 6, except as noted in chart below
HHSC risk weight: Medium High. Corrected 2025-10-03. Correction verified 2025-09-26.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
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Jul 30, 2025 Report · Deficiencies cited (self-report)
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Supervision & ratios
7 children were in care, exceeding the agency home capacity of 6.
HHSC 749.2551(a) — Capacity-1 parent FH with 1 additional caregiver or 2 parent FH may care for up to 6, except as noted in chart below
HHSC risk weight: Medium High. Corrected 2025-10-03. Correction verified 2025-09-26.
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Supervision & ratios
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Jul 1, 2025 Report · Deficiencies cited
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Cleanliness & sanitation
Children's sleeping areas are crowded with multiple office and home supplies. Also, there are electric cords accessible to children. It is unknown how often surfaces are disinfected to ensure safety.
HHSC 749.3041(2) — Physical Environment-Foster home must ensure that equipment and furniture are safe for children, kept clean, and in good repair
HHSC risk weight: Medium High. Corrected 2025-07-22. Correction verified 2025-08-15.
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Cleanliness & sanitation
Kitchen countertops have numerous nonfood items stored, to the point that food could not be safely prepared in this space.
HHSC 749.3081(a) — Food Preparation-caregivers must keep furniture, equipment, food surfaces, and areas where food is prepared, eaten, or stored clean and in repair
HHSC risk weight: Medium High. Corrected 2025-07-22. Correction verified 2025-08-15.
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Cleanliness & sanitation
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Jul 1, 2025 Report · Deficiencies cited
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Cleanliness & sanitation
Children's sleeping areas are crowded with multiple office and home supplies. Also, there are electric cords accessible to children. It is unknown how often surfaces are disinfected to ensure safety.
HHSC 749.3041(2) — Physical Environment-Foster home must ensure that equipment and furniture are safe for children, kept clean, and in good repair
HHSC risk weight: Medium High. Corrected 2025-07-22. Correction verified 2025-08-15.
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Cleanliness & sanitation
Kitchen countertops have numerous nonfood items stored, to the point that food could not be safely prepared in this space.
HHSC 749.3081(a) — Food Preparation-caregivers must keep furniture, equipment, food surfaces, and areas where food is prepared, eaten, or stored clean and in repair
HHSC risk weight: Medium High. Corrected 2025-07-22. Correction verified 2025-08-15.
HHSC inspection history · no longer published by HHSC; kept here
-
Cleanliness & sanitation
-
Jun 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 24, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 24, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 18, 2025 Report · Deficiencies cited
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Staff background & training Serious
Household member/frequent visitor background check not completed prior to home being verified.
HHSC 745.621(a)(7) — AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605
HHSC risk weight: High. Corrected 2025-08-05. Correction verified 2025-08-08.
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Other Serious
Household member pulled child in care?s ear to control his behavior.
HHSC 749.1957(6) — Other Prohibited Discipline-Pinching, pulling hair, biting, or shaking a child
HHSC risk weight: High. Corrected 2025-08-07. Correction verified 2025-09-22.
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Other
Foster parent?s spouse was not interviewed during verification process.
HHSC 749.2401(b) — If the requirements in subsection (a) of this section are not met, you must verify both spouses to provide foster care.
HHSC risk weight: Medium High. Corrected 2025-08-07. Correction verified 2025-08-08.
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Staff background & training Serious
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Jun 18, 2025 Report · Deficiencies cited
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Staff background & training Serious
Household member/frequent visitor background check not completed prior to home being verified.
HHSC 745.621(a)(7) — AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605
HHSC risk weight: High. Corrected 2025-08-05. Correction verified 2025-08-08.
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Other Serious
Household member pulled child in care?s ear to control his behavior.
HHSC 749.1957(6) — Other Prohibited Discipline-Pinching, pulling hair, biting, or shaking a child
HHSC risk weight: High. Corrected 2025-08-07. Correction verified 2025-09-22.
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Other
Foster parent?s spouse was not interviewed during verification process.
HHSC 749.2401(b) — If the requirements in subsection (a) of this section are not met, you must verify both spouses to provide foster care.
HHSC risk weight: Medium High. Corrected 2025-08-07. Correction verified 2025-08-08.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
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Jun 13, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 13, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jun 13, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 13, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 10, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 10, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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May 29, 2025 Inspection · Deficiencies cited
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Other
A child in care's documents that the child does not have high risk behaviors. This information conflicts with the child's 72 hours plan and behavior log.
HHSC 749.1309(b)(1)(H) — Initial Service Plan-For children who exhibit high risk behavior, must include specific information
HHSC risk weight: Medium High. Corrected 2025-06-11. Correction verified 2025-06-17.
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Other
A child in care is being provided treatment services. The ISP does not obtain documentation to support that at least two treating professionals were involved in the development of the plan.
HHSC 749.1311(a)(3) — Initial Service Planning Team-If child receiving treatment services include at least two professionals
HHSC risk weight: Medium. Corrected 2025-06-12. Correction verified 2025-09-17.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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May 29, 2025 Inspection · Deficiencies cited
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Other
A child in care's documents that the child does not have high risk behaviors. This information conflicts with the child's 72 hours plan and behavior log.
HHSC 749.1309(b)(1)(H) — Initial Service Plan-For children who exhibit high risk behavior, must include specific information
HHSC risk weight: Medium High. Corrected 2025-06-11. Correction verified 2025-06-17.
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Other
A child in care is being provided treatment services. The ISP does not obtain documentation to support that at least two treating professionals were involved in the development of the plan.
HHSC 749.1311(a)(3) — Initial Service Planning Team-If child receiving treatment services include at least two professionals
HHSC risk weight: Medium. Corrected 2025-06-12. Correction verified 2025-09-17.
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Other
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May 7, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
May 7, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 24, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 24, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Apr 9, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 9, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 20, 2025 Inspection · Deficiencies cited
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Records & paperwork
1 out of 3 serious incident reports reviewed did not have the treatment health care directors name and findings for the serious incident report
HHSC 749.511(9) — Serious Incident Documentation-Includes treating licensed health-care professional's name, findings, and treatment, if any
HHSC risk weight: Medium. Corrected 2025-03-27. Correction verified 2025-04-09.
HHSC inspection history · no longer published by HHSC; kept here
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Records & paperwork
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Mar 20, 2025 Inspection · Deficiencies cited
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Records & paperwork
1 out of 3 serious incident reports reviewed did not have the treatment health care directors name and findings for the serious incident report
HHSC 749.511(9) — Serious Incident Documentation-Includes treating licensed health-care professional's name, findings, and treatment, if any
HHSC risk weight: Medium. Corrected 2025-03-27. Correction verified 2025-04-09.
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Records & paperwork
-
Mar 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 23, 2025 Assessment · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 23, 2025 Assessment · No deficiencies cited
No violations cited on this visit.
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Dec 11, 2024 Inspection · Deficiencies cited
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Safety & premises
The agency did not complete the admission assessment prior to admission.
HHSC 749.1131 — You must complete a non-emergency admission assessment prior to admission
HHSC risk weight: Medium. Corrected 2024-12-27. Correction verified 2025-01-06.
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Staff background & training Serious
Three household members are missing background check documentation in the homescreening.
HHSC 749.2447(7)(A) — Foster Home Screening-Agency documents background check results for any person frequent and present in the home
HHSC risk weight: High. Corrected 2024-12-27. Correction verified 2025-01-06.
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Other
The homescreening is missing two reference interviews from unrelated individuals.
HHSC 749.2449(A)(8) — Interview For Foster Home Screening- Must include two interviews with neighbors, school personnel, clergy, or other unrelated members of community
HHSC risk weight: Medium. Corrected 2024-12-27. Correction verified 2025-01-06.
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Other
Two interviews from previously adopted kids are missing.
HHSC 749.2449(a)(6) — Interview For Foster Home Screening-Must include one interview by phone/in person or letter with child 12 yrs and older or adult children not in home
HHSC risk weight: Medium. Corrected 2024-12-27. Correction verified 2025-01-06.
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Other
Three homescreening interviews were missing the date of when the interview was completed.
HHSC 749.2451(b) — Documentation of Interviews-For each interview, must include date and method of contact, date of interview, who was present and summary
HHSC risk weight: Medium Low. Corrected 2024-12-27. Correction verified 2025-01-06.
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Safety & premises
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Dec 11, 2024 Inspection · Deficiencies cited
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Safety & premises
The agency did not complete the admission assessment prior to admission.
HHSC 749.1131 — You must complete a non-emergency admission assessment prior to admission
HHSC risk weight: Medium. Corrected 2024-12-27. Correction verified 2025-01-06.
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Staff background & training Serious
Three household members are missing background check documentation in the homescreening.
HHSC 749.2447(7)(A) — Foster Home Screening-Agency documents background check results for any person frequent and present in the home
HHSC risk weight: High. Corrected 2024-12-27. Correction verified 2025-01-06.
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Other
The homescreening is missing two reference interviews from unrelated individuals.
HHSC 749.2449(A)(8) — Interview For Foster Home Screening- Must include two interviews with neighbors, school personnel, clergy, or other unrelated members of community
HHSC risk weight: Medium. Corrected 2024-12-27. Correction verified 2025-01-06.
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Other
Two interviews from previously adopted kids are missing.
HHSC 749.2449(a)(6) — Interview For Foster Home Screening-Must include one interview by phone/in person or letter with child 12 yrs and older or adult children not in home
HHSC risk weight: Medium. Corrected 2024-12-27. Correction verified 2025-01-06.
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Other
Three homescreening interviews were missing the date of when the interview was completed.
HHSC 749.2451(b) — Documentation of Interviews-For each interview, must include date and method of contact, date of interview, who was present and summary
HHSC risk weight: Medium Low. Corrected 2024-12-27. Correction verified 2025-01-06.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises
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Oct 16, 2024 Inspection · Deficiencies cited
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Records & paperwork
The agency was having a delay in providing access to reviewing documentation.
HHSC 749.537(a) — Active records-Available for immediate review and reproduction by Licensing
HHSC risk weight: Medium. Corrected 2024-10-22. Correction verified 2024-10-22.
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Records & paperwork
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Oct 16, 2024 Inspection · Deficiencies cited
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Records & paperwork
The agency was having a delay in providing access to reviewing documentation.
HHSC 749.537(a) — Active records-Available for immediate review and reproduction by Licensing
HHSC risk weight: Medium. Corrected 2024-10-22. Correction verified 2024-10-22.
HHSC inspection history · no longer published by HHSC; kept here
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Records & paperwork
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Sep 18, 2024 Inspection · Deficiencies cited
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Staff background & training
Child placement staff doesn't meet minimum requirement. Staff member doesn't have a bachelor's degree.
HHSC 749.673 — Child placement staff qualifications-Employees who perform child placement activities must meet educational and professional qualifications
HHSC risk weight: Medium. Corrected 2024-09-25. Correction verified 2024-09-24.
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Staff background & training
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Sep 18, 2024 Inspection · Deficiencies cited
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Staff background & training
Child placement staff doesn't meet minimum requirement. Staff member doesn't have a bachelor's degree.
HHSC 749.673 — Child placement staff qualifications-Employees who perform child placement activities must meet educational and professional qualifications
HHSC risk weight: Medium. Corrected 2024-09-25. Correction verified 2024-09-24.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Jun 12, 2024 Inspection · Deficiencies cited
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Other
There aren't sufficient reserved funds that equal to at least the first three months of the agency operating cost.
HHSC 749.101(2)(B) — Plans to submit-Fiscal plan-documentation of reserve funds or avail credit at least equal to op costs for first 3 months
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The organizational chart provided for review doesn't match with the professional staffing plan positions.
HHSC 749.105(1) — Personnel policies-Develop a written organizational chart showing administrative/professional/staffing structures and lines of authority
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Staff background & training
The professional staffing plan doesn't include all job written description, minimum qualifications and job responsibilities for all job positions.
HHSC 749.105(2) — Personnel policies-Develop written job descriptions including minimum qualifications and job responsibilities for each position
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
The agency Conflict of Interest policy doesn't include a statement clarifying staff and management will not conduct, review and approve foster and adoptive home screenings and post placement adoptive reports in the case of conflict or bias.
HHSC 749.107(1) — Conflict of interest policies - Statement that placement staff & mgmt will not conduct/review/approve screenings or reports if conflict or bias
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Safety & premises
The agency Admission policy doesn't specify what childcare services are provided and doesn't include respite cares services. The admission policy doesn't match the services that will be provided according to the application submitted.
HHSC 749.109(1) — Admission policies - Include program's goals and services provided, including whether emergency admissions accepted
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency policies and procedures doesn't include information regarding searches.
HHSC 749.113(6) — Child-care policy - Personal possessions a child is or is not allowed to have, where stored, and search policies
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency Religious participation doesn't clarify if a child participation with religious activity has to be with or without caregiver.
HHSC 749.113(8) — Child-care policy - Any religious program or activity you offer, including whether children must participate
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency standardized admission assessment doesn't include documentation related to history of trauma.
HHSC 749.1133(b)(5) — Admission Assessment-Admission Assessment-At admission, must include any history of trauma.
HHSC risk weight: Medium High. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency Discipline Policy doesn't include how they will intergrade trauma informed care into the care, treatment or malmanagement of each child.
HHSC 749.117(a)(2) — Discipline policy - Integrate trauma informed care into the care, treatment, and management of each child
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
The agency Foster Care Policies doesn't specify exactly how foster parent may review their agency home record.
HHSC 749.121(12) — Rights & responsibilities of CPA and foster parents - How foster parents may review their agency home record
HHSC risk weight: Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency Babysitter and Respite Provider doesn't include information regarding overnight care.
HHSC 749.127 — Babysitter/Overnight care/Respite care providers policy- Must develop policies for both in-home and out-of-home care
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency Babysitter and Respite Provider policy doesn't specify the amount and type of prior childcare experience the babysitter must have.
HHSC 749.127(2) — Babysitter/Overnight care/Respite care providers policy - Minimum amount/type of experience required for each type of provider
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency Babysitter and Respite Provider policy doesn't specify the reference and background information needed to be obtain.
HHSC 749.127(4) — Babysitter/Overnight care/Respite care providers policy - Reference and background information that must be obtained in advance
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other Serious
The agency doesn't have a standardize form that will be used for post placement contact between agency and children in care.
HHSC 749.1291(a) — Contact between child placement staff and children-except for child with PMN needs, monthly FTF contact; no longer than 60 days without a visit
HHSC risk weight: High. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency Adoption Services policy doesn't meet minimum standards.
HHSC 749.131(1)(A) — Adoption services policy - Procedures and criteria you will use to evaluate potential adoptive parents
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Staff background & training
The agency Volunteer policy doesn't provide detail description of orientation and training needed for volunteers.
HHSC 749.133(3) — Volunteer policy - Address orientation and training programs for the volunteers
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Discipline & child guidance
There is no documentation that demonstrated the agency policy has method's they will use to bring increase employee awareness to include warning signs from children who experience abuse and neglect.
HHSC 749.135(2) — Abuse and neglect policy-Methods for employee awareness regarding child abuse/neglect, including signs that a child may be a victim of abuse/neglect
HHSC risk weight: Medium High. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency suicide prevention, intervention, and postvention policy doesn't address the needs of caregivers and adoptive parents.
HHSC 749.136(a) — You must adopt the model suicide policy in ?749.137 of this division or another policy that is approved by the Executive Commissioner or designee.
HHSC risk weight: Medium High. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The Suicide Prevention, Intervention and Postvention Policy doesn't meet the minimum standards.
HHSC 749.137(g)(1)(B)(i) — Your written action plan must include a communication strategy consistent with 749.137(g)(1)(B)(i)(I)-749.137(g)(1)(B)(i)(VI) of this subsection.
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The Suicide Prevention, Intervention and Postvention policy doesn't meet minimum standards.
HHSC 749.137(g)(1)(B)(ii) — Your written action plan must include MH resources for children and staff having a difficult time coping.
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency Suicide Prevention, Intervention and Postvention didn't include services provided to employees, caregivers, and children affected by suicide.
HHSC 749.137(g)(2)(E) — You must offer mental health resources for children and staff who have a difficult time coping.
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency discharges standardized form doesn't include where to document the relationship of person to whom the child is discharged too.
HHSC 749.1371(3) — Discharge or Transfer Summary-For discharge, must include name, address, telephone number, relationship of person to whom child is discharged
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
The agency policy doesn't provide information as per minimum requirements.
HHSC 749.191(a) — Fiscal Requirements Adoption-Submit an annual financial report to Licensing on a form that Licensing provides
HHSC risk weight: Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency adoption services policy didn't include documentation related to adoption fees.
HHSC 749.197(a) — Fiscal Requirements Adoption-Must have adoption fee/fee schedule that applies to all clients, includes specific information on birth/parent expenses
HHSC risk weight: Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency adoption services didn't have a policy regarding adoption services refunds.
HHSC 749.197(c) — Fiscal Requirements Adoption-Must have a clear policy on refunds
HHSC risk weight: Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Safety & premises
The agency doesn't have a standardized form used to document the use of Emergency Behavior Interventions.
HHSC 749.2305(a) — EBI Documentation-Caregiver must document EBI in child's record as soon as possible, but no later than 24 hours after initiation of the intervention
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency standardized form used for supervisory visit doesn't include documentation that evaluate and documents any changes to household members, frequent visitor's or persons providing support as caregivers.
HHSC 749.2815(c)(1) — Supervisory Visits-Document and evaluate any changes to household members, frequent visitors, or persons providing support as caregivers
HHSC risk weight: Medium High. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency supervisor visit form doesn't include evaluation for the challenging behaviors or stress levels foster/adoptive parent may be experiencing.
HHSC 749.2815(c)(4) — Supervisory Visits- Document and evaluate any challenging behaviors of the current children in the home, stress levels, and methods for responding
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
The agency serious incident report form didn't include documentation of the resolution of the incident.
HHSC 749.511(10) — Serious Incident Documentation-Includes resolution of the incident
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
The agency doesn't have a policy regarding protection for paper documentation in the case of destruction.
HHSC 749.531(1) — Records protection policies - how paper and electronic records will be protected from destruction and loss
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
There are no policies for electronic files. The agency needs to clarify if electronic files will be used.
HHSC 749.533 — Electronic and paper files-Develop procedures for protecting from destruction, loss, and unauthorized access
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Staff background & training
There isn't any documentation on the agency policy and procedure stating background check results are to be kept confidential.
HHSC 749.554 — Personnel records-Background check results must be kept confidential and protected from unauthorized access or release
HHSC risk weight: Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
There was no policy that documented all master records for client's will be current and completed.
HHSC 749.571 — Client records-Maintain master records for all clients that are individualized, current, and complete
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
Client record policy doesn't include to maintain master records for adoptive homes at the agency office.
HHSC 749.573(b) — Client records-Maintain foster/adoptive home active master record at the office where the child placement staff that is managing the home is located
HHSC risk weight: Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
The agency policy doesn't specify adoptive children maintenance record.
HHSC 749.585(a) — Maintain records-Keep complete adopted child, birth parent, and adoptive family records permanently or transfer it to the Bureau of Vital Statistics
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
Achieved records policy for children record maintenance doesn't specify from admittance.
HHSC 749.585(b) — Maintain records-Maintain child's record from admittance to discharge for 2 years from discharge date or until investigation involving child resolved
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
Agency Transfer and Discharge Policy doesn't include policy of adoption records in the case of agency closure.
HHSC 749.587(a) — Maintain records-If agency closes, transfer adoption records to DSHS or another CPA; inform DSHS and CCL in writing of closure and records location
HHSC risk weight: Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Discipline & child guidance Serious
Two staff files reviewed didn't include to report suspected, abuse, neglect exploitation.
HHSC 749.607(2) — Employee and caregiver responsibilities-Report suspected abuse, neglect, exploitation to Child Abuse Hotline and designated employee/administrator
HHSC risk weight: High. Corrected 2024-06-19. Correction verified 2024-06-24.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Jun 12, 2024 Inspection · Deficiencies cited
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Other
There aren't sufficient reserved funds that equal to at least the first three months of the agency operating cost.
HHSC 749.101(2)(B) — Plans to submit-Fiscal plan-documentation of reserve funds or avail credit at least equal to op costs for first 3 months
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The organizational chart provided for review doesn't match with the professional staffing plan positions.
HHSC 749.105(1) — Personnel policies-Develop a written organizational chart showing administrative/professional/staffing structures and lines of authority
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Staff background & training
The professional staffing plan doesn't include all job written description, minimum qualifications and job responsibilities for all job positions.
HHSC 749.105(2) — Personnel policies-Develop written job descriptions including minimum qualifications and job responsibilities for each position
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
The agency Conflict of Interest policy doesn't include a statement clarifying staff and management will not conduct, review and approve foster and adoptive home screenings and post placement adoptive reports in the case of conflict or bias.
HHSC 749.107(1) — Conflict of interest policies - Statement that placement staff & mgmt will not conduct/review/approve screenings or reports if conflict or bias
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Safety & premises
The agency Admission policy doesn't specify what childcare services are provided and doesn't include respite cares services. The admission policy doesn't match the services that will be provided according to the application submitted.
HHSC 749.109(1) — Admission policies - Include program's goals and services provided, including whether emergency admissions accepted
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency policies and procedures doesn't include information regarding searches.
HHSC 749.113(6) — Child-care policy - Personal possessions a child is or is not allowed to have, where stored, and search policies
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency Religious participation doesn't clarify if a child participation with religious activity has to be with or without caregiver.
HHSC 749.113(8) — Child-care policy - Any religious program or activity you offer, including whether children must participate
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency standardized admission assessment doesn't include documentation related to history of trauma.
HHSC 749.1133(b)(5) — Admission Assessment-Admission Assessment-At admission, must include any history of trauma.
HHSC risk weight: Medium High. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency Discipline Policy doesn't include how they will intergrade trauma informed care into the care, treatment or malmanagement of each child.
HHSC 749.117(a)(2) — Discipline policy - Integrate trauma informed care into the care, treatment, and management of each child
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
The agency Foster Care Policies doesn't specify exactly how foster parent may review their agency home record.
HHSC 749.121(12) — Rights & responsibilities of CPA and foster parents - How foster parents may review their agency home record
HHSC risk weight: Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency Babysitter and Respite Provider doesn't include information regarding overnight care.
HHSC 749.127 — Babysitter/Overnight care/Respite care providers policy- Must develop policies for both in-home and out-of-home care
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency Babysitter and Respite Provider policy doesn't specify the amount and type of prior childcare experience the babysitter must have.
HHSC 749.127(2) — Babysitter/Overnight care/Respite care providers policy - Minimum amount/type of experience required for each type of provider
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency Babysitter and Respite Provider policy doesn't specify the reference and background information needed to be obtain.
HHSC 749.127(4) — Babysitter/Overnight care/Respite care providers policy - Reference and background information that must be obtained in advance
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other Serious
The agency doesn't have a standardize form that will be used for post placement contact between agency and children in care.
HHSC 749.1291(a) — Contact between child placement staff and children-except for child with PMN needs, monthly FTF contact; no longer than 60 days without a visit
HHSC risk weight: High. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency Adoption Services policy doesn't meet minimum standards.
HHSC 749.131(1)(A) — Adoption services policy - Procedures and criteria you will use to evaluate potential adoptive parents
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Staff background & training
The agency Volunteer policy doesn't provide detail description of orientation and training needed for volunteers.
HHSC 749.133(3) — Volunteer policy - Address orientation and training programs for the volunteers
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Discipline & child guidance
There is no documentation that demonstrated the agency policy has method's they will use to bring increase employee awareness to include warning signs from children who experience abuse and neglect.
HHSC 749.135(2) — Abuse and neglect policy-Methods for employee awareness regarding child abuse/neglect, including signs that a child may be a victim of abuse/neglect
HHSC risk weight: Medium High. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency suicide prevention, intervention, and postvention policy doesn't address the needs of caregivers and adoptive parents.
HHSC 749.136(a) — You must adopt the model suicide policy in ?749.137 of this division or another policy that is approved by the Executive Commissioner or designee.
HHSC risk weight: Medium High. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The Suicide Prevention, Intervention and Postvention Policy doesn't meet the minimum standards.
HHSC 749.137(g)(1)(B)(i) — Your written action plan must include a communication strategy consistent with 749.137(g)(1)(B)(i)(I)-749.137(g)(1)(B)(i)(VI) of this subsection.
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The Suicide Prevention, Intervention and Postvention policy doesn't meet minimum standards.
HHSC 749.137(g)(1)(B)(ii) — Your written action plan must include MH resources for children and staff having a difficult time coping.
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency Suicide Prevention, Intervention and Postvention didn't include services provided to employees, caregivers, and children affected by suicide.
HHSC 749.137(g)(2)(E) — You must offer mental health resources for children and staff who have a difficult time coping.
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency discharges standardized form doesn't include where to document the relationship of person to whom the child is discharged too.
HHSC 749.1371(3) — Discharge or Transfer Summary-For discharge, must include name, address, telephone number, relationship of person to whom child is discharged
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
The agency policy doesn't provide information as per minimum requirements.
HHSC 749.191(a) — Fiscal Requirements Adoption-Submit an annual financial report to Licensing on a form that Licensing provides
HHSC risk weight: Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency adoption services policy didn't include documentation related to adoption fees.
HHSC 749.197(a) — Fiscal Requirements Adoption-Must have adoption fee/fee schedule that applies to all clients, includes specific information on birth/parent expenses
HHSC risk weight: Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency adoption services didn't have a policy regarding adoption services refunds.
HHSC 749.197(c) — Fiscal Requirements Adoption-Must have a clear policy on refunds
HHSC risk weight: Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Safety & premises
The agency doesn't have a standardized form used to document the use of Emergency Behavior Interventions.
HHSC 749.2305(a) — EBI Documentation-Caregiver must document EBI in child's record as soon as possible, but no later than 24 hours after initiation of the intervention
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency standardized form used for supervisory visit doesn't include documentation that evaluate and documents any changes to household members, frequent visitor's or persons providing support as caregivers.
HHSC 749.2815(c)(1) — Supervisory Visits-Document and evaluate any changes to household members, frequent visitors, or persons providing support as caregivers
HHSC risk weight: Medium High. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
The agency supervisor visit form doesn't include evaluation for the challenging behaviors or stress levels foster/adoptive parent may be experiencing.
HHSC 749.2815(c)(4) — Supervisory Visits- Document and evaluate any challenging behaviors of the current children in the home, stress levels, and methods for responding
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
The agency serious incident report form didn't include documentation of the resolution of the incident.
HHSC 749.511(10) — Serious Incident Documentation-Includes resolution of the incident
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
The agency doesn't have a policy regarding protection for paper documentation in the case of destruction.
HHSC 749.531(1) — Records protection policies - how paper and electronic records will be protected from destruction and loss
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
There are no policies for electronic files. The agency needs to clarify if electronic files will be used.
HHSC 749.533 — Electronic and paper files-Develop procedures for protecting from destruction, loss, and unauthorized access
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Staff background & training
There isn't any documentation on the agency policy and procedure stating background check results are to be kept confidential.
HHSC 749.554 — Personnel records-Background check results must be kept confidential and protected from unauthorized access or release
HHSC risk weight: Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
There was no policy that documented all master records for client's will be current and completed.
HHSC 749.571 — Client records-Maintain master records for all clients that are individualized, current, and complete
HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
Client record policy doesn't include to maintain master records for adoptive homes at the agency office.
HHSC 749.573(b) — Client records-Maintain foster/adoptive home active master record at the office where the child placement staff that is managing the home is located
HHSC risk weight: Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
The agency policy doesn't specify adoptive children maintenance record.
HHSC 749.585(a) — Maintain records-Keep complete adopted child, birth parent, and adoptive family records permanently or transfer it to the Bureau of Vital Statistics
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
Achieved records policy for children record maintenance doesn't specify from admittance.
HHSC 749.585(b) — Maintain records-Maintain child's record from admittance to discharge for 2 years from discharge date or until investigation involving child resolved
HHSC risk weight: Medium Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Records & paperwork
Agency Transfer and Discharge Policy doesn't include policy of adoption records in the case of agency closure.
HHSC 749.587(a) — Maintain records-If agency closes, transfer adoption records to DSHS or another CPA; inform DSHS and CCL in writing of closure and records location
HHSC risk weight: Low. Corrected 2024-06-19. Correction verified 2024-06-24.
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Discipline & child guidance Serious
Two staff files reviewed didn't include to report suspected, abuse, neglect exploitation.
HHSC 749.607(2) — Employee and caregiver responsibilities-Report suspected abuse, neglect, exploitation to Child Abuse Hotline and designated employee/administrator
HHSC risk weight: High. Corrected 2024-06-19. Correction verified 2024-06-24.
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Other
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.