Genstar Montessori Academy
10205 CUSTER RD, Plano, TX 75025 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 267
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Nada Guirguis
- Phone
- (972) 544-6652
- Regulated since
- Oct 9, 2019
- HHSC IDs
- Operation 1327685 · number 1688813
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 2 | Safety & premises (2) |
| 2025 | 2 | 0 | Staff background & training (2) |
| 2024 | 4 | 2 | Supervision & ratios (2), Records & paperwork (2) |
| 2023 | 12 | 8 | Safety & premises (4), Records & paperwork (2), Other (6) |
| 2022 | 20 | 4 | Cleanliness & sanitation (4), Illness & medication (2), Supervision & ratios (2), Safety & premises (2), Staff background & training (2), Records & paperwork (2), Other (6) |
| 2021 | 2 | 2 | Supervision & ratios (2) |
Inspections, investigations & assessments
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Apr 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 15, 2026 Inspection · Deficiencies cited
-
Safety & premises Serious
An four month old infant was observed in the younger infant classroom to be asleep on their back and wearing a Maglic Merlin Sleep Sac.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected at inspection. Corrected 2026-04-15.
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Safety & premises Serious
-
Apr 15, 2026 Inspection · Deficiencies cited
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Safety & premises Serious
An four month old infant was observed in the younger infant classroom to be asleep on their back and wearing a Maglic Merlin Sleep Sac.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected at inspection. Corrected 2026-04-15.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises Serious
-
May 5, 2025 Inspection · Deficiencies cited
-
Staff background & training
Of the 10 staff files reviewed, all staff had CPR/First aid training that was online only and does not meet American Heart Association guidelines.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2025-06-02. Correction verified 2025-06-02.
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Staff background & training
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May 5, 2025 Inspection · Deficiencies cited
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Staff background & training
Of the 10 staff files reviewed, all staff had CPR/First aid training that was online only and does not meet American Heart Association guidelines.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2025-06-02. Correction verified 2025-06-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Jun 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 6, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
In a classroom with a specified age group of 15 months, there was one caregiver with 8 children. The ratio for this specified age group is one caregiver to every 5 children. This was corrected at inspection when a second caregiver came into the room.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-06-06.
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Supervision & ratios
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Jun 6, 2024 Inspection · Deficiencies cited
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Supervision & ratios
In a classroom with a specified age group of 15 months, there was one caregiver with 8 children. The ratio for this specified age group is one caregiver to every 5 children. This was corrected at inspection when a second caregiver came into the room.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-06-06.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Feb 8, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 8, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 7, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Feb 7, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 24, 2024 Report · Deficiencies cited
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Records & paperwork Serious
Based on the information gathered during the investigation, it has been determined that the school failed to report to Child Care Regulations that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-04-03. Correction verified 2024-04-16.
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Records & paperwork Serious
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Jan 24, 2024 Report · Deficiencies cited
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Records & paperwork Serious
Based on the information gathered during the investigation, it has been determined that the school failed to report to Child Care Regulations that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-04-03. Correction verified 2024-04-16.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork Serious
-
Jan 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 28, 2023 Inspection · Deficiencies cited
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Other Serious
Two out of seven teachers did not know how many children they had in care during the visit.
HHSC 746.1205(a)(1) — Responsibilities of Caregivers - Know children responsible for
HHSC risk weight: High. Corrected at inspection. Corrected 2023-12-28.
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Other Serious
Five month old infant was observed sleeping on a restrictive device.
HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected at inspection. Corrected 2023-12-28.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
-
Dec 28, 2023 Inspection · Deficiencies cited
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Other Serious
Two out of seven teachers did not know how many children they had in care during the visit.
HHSC 746.1205(a)(1) — Responsibilities of Caregivers - Know children responsible for
HHSC risk weight: High. Corrected at inspection. Corrected 2023-12-28.
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Other Serious
Five month old infant was observed sleeping on a restrictive device.
HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected at inspection. Corrected 2023-12-28.
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Other Serious
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Dec 19, 2023 Report · Deficiencies cited
-
Records & paperwork Serious
Based on the information gathered during the investigation, it has been determined that the school failed to Child Care Regulations that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-02-13. Correction verified 2024-02-13.
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Other Serious
Based on the information gathered during the investigation, it has been determined that the school failed to parents that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-02-13. Correction verified 2024-02-13.
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Records & paperwork Serious
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Dec 19, 2023 Report · Deficiencies cited
-
Records & paperwork Serious
Based on the information gathered during the investigation, it has been determined that the school failed to Child Care Regulations that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-02-13. Correction verified 2024-02-13.
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Other Serious
Based on the information gathered during the investigation, it has been determined that the school failed to parents that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-02-13. Correction verified 2024-02-13.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork Serious
-
Oct 5, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 5, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 21, 2023 Inspection · Deficiencies cited
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Safety & premises
The 2-5 year old playground did not have 9 inches of mulch (rubber) on a 5 feet play structure.
HHSC 746.4907(a)(2) — Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.
HHSC risk weight: Medium High. Corrected 2023-07-12. Correction verified 2023-07-12.
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Safety & premises
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Jun 21, 2023 Inspection · Deficiencies cited
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Safety & premises
The 2-5 year old playground did not have 9 inches of mulch (rubber) on a 5 feet play structure.
HHSC 746.4907(a)(2) — Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.
HHSC risk weight: Medium High. Corrected 2023-07-12. Correction verified 2023-07-12.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Feb 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 17, 2023 Inspection · Deficiencies cited
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Safety & premises
An infant was napping on a crib with loose sheets. Infant was 10 months of age.
HHSC 746.2409(a)(2) — Safety Requirements for Cribs - Snug Fitting Sheets
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-01-17.
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Safety & premises
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Jan 17, 2023 Inspection · Deficiencies cited
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Safety & premises
An infant was napping on a crib with loose sheets. Infant was 10 months of age.
HHSC 746.2409(a)(2) — Safety Requirements for Cribs - Snug Fitting Sheets
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-01-17.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Dec 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 21, 2022 Report · Deficiencies cited
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Supervision & ratios Serious
Based on the information gathered during the investigation, it has been determined a child was not attended immediately. Therefore, resulted in injuries to child.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2023-02-09. Correction verified 2023-02-06.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Dec 21, 2022 Report · Deficiencies cited
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Supervision & ratios Serious
Based on the information gathered during the investigation, it has been determined a child was not attended immediately. Therefore, resulted in injuries to child.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2023-02-09. Correction verified 2023-02-06.
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Supervision & ratios Serious
-
Sep 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 25, 2022 Inspection · Deficiencies cited
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Safety & premises
Infant's crib with napping infant in the 0-12 Month classroom was placed by the exit door.
HHSC 746.2909(1) — Arrangement of Napping Equipment - Not Blocking Entrances or Exits
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-25.
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Staff background & training
The staff files were not complete and available for review.
HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2022-09-09. Correction verified 2022-09-14.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Aug 25, 2022 Inspection · Deficiencies cited
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Safety & premises
Infant's crib with napping infant in the 0-12 Month classroom was placed by the exit door.
HHSC 746.2909(1) — Arrangement of Napping Equipment - Not Blocking Entrances or Exits
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-25.
-
Staff background & training
The staff files were not complete and available for review.
HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2022-09-09. Correction verified 2022-09-14.
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Safety & premises
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Aug 9, 2022 Inspection · Deficiencies cited
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Other Serious
The staff in 2 out of 9 classrooms walked did not know how many children they had in care or their ages.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected at inspection. Corrected 2022-08-09.
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Other
The 3-6 year old classroom had 11 children with 1 teacher. The children were running, screaming, hitting each other, eating, jumping over each other, etc.
HHSC 746.1203(5) — Responsibilities of Caregivers - Children in Control
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-09.
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Other
7 infants in the 0-12 classroom did not have a infant feeding schedule or a sign and dated infant feeding schedule.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2022-08-15. Correction verified 2022-08-25.
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Cleanliness & sanitation
The garbage can had no top covering the garbage. Located next the sink.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-09.
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Cleanliness & sanitation
Staff in 2 classrooms did not wash hands after assisting toileting for children.
HHSC 746.3415(5) — Employee Handwashing After Assisting a Child with Toileting
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-09.
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Illness & medication
2 out of 10 children did not have an updated or actual vaccination record available for review.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-08-15. Correction verified 2022-08-25.
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Records & paperwork
The latest CPSC form provided was last updated on 5/21/21.
HHSC 746.801(18) — Required Records Maintained and Made Available - Children's Product Certification
HHSC risk weight: Medium. Corrected 2022-08-15. Correction verified 2022-08-25.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
-
Aug 9, 2022 Inspection · Deficiencies cited
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Other Serious
The staff in 2 out of 9 classrooms walked did not know how many children they had in care or their ages.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected at inspection. Corrected 2022-08-09.
-
Other
The 3-6 year old classroom had 11 children with 1 teacher. The children were running, screaming, hitting each other, eating, jumping over each other, etc.
HHSC 746.1203(5) — Responsibilities of Caregivers - Children in Control
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-09.
-
Other
7 infants in the 0-12 classroom did not have a infant feeding schedule or a sign and dated infant feeding schedule.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2022-08-15. Correction verified 2022-08-25.
-
Cleanliness & sanitation
The garbage can had no top covering the garbage. Located next the sink.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-09.
-
Cleanliness & sanitation
Staff in 2 classrooms did not wash hands after assisting toileting for children.
HHSC 746.3415(5) — Employee Handwashing After Assisting a Child with Toileting
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-09.
-
Illness & medication
2 out of 10 children did not have an updated or actual vaccination record available for review.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-08-15. Correction verified 2022-08-25.
-
Records & paperwork
The latest CPSC form provided was last updated on 5/21/21.
HHSC 746.801(18) — Required Records Maintained and Made Available - Children's Product Certification
HHSC risk weight: Medium. Corrected 2022-08-15. Correction verified 2022-08-25.
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Other Serious
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Feb 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 22, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jan 22, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 16, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 16, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 5, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 5, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 4, 2021 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in a room alone and unsupervised for fifteen minutes after taking a group of children from one room and into another.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2021-12-03. Correction verified 2021-12-16.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Nov 4, 2021 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in a room alone and unsupervised for fifteen minutes after taking a group of children from one room and into another.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2021-12-03. Correction verified 2021-12-16.
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Supervision & ratios Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.