A New Day Learning Academy
510 E AVENUE J, Temple, TX 76504 · Bell County
Program
- Type
- Licensed center
- Licensed capacity
- 336
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-05:00 PM
- Director / administrator
- Bobbie Kettles
- Phone
- (254) 727-4031
- Regulated since
- Oct 24, 2018
- HHSC IDs
- Operation 1304056 · number 1672422
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 3 | 3 | Supervision & ratios (2), Staff background & training (1) |
| 2025 | 17 | 6 | Cleanliness & sanitation (2), Illness & medication (1), Supervision & ratios (1), Discipline & child guidance (2), Safety & premises (2), Food & allergies (1), Staff background & training (3), Records & paperwork (2), Other (3) |
| 2024 | 15 | 4 | Cleanliness & sanitation (2), Supervision & ratios (1), Safety & premises (2), Staff background & training (3), Records & paperwork (1), Other (6) |
| 2023 | 13 | 5 | Cleanliness & sanitation (2), Illness & medication (1), Supervision & ratios (2), Discipline & child guidance (1), Safety & premises (2), Staff background & training (4), Other (1) |
| 2022 | 2 | 0 | Safety & premises (1), Food & allergies (1) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Aug 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 30, 2026 Report · Deficiencies cited
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Supervision & ratios Serious
During an investigation it was found that a child was able to leave the classroom and hide from the caregivers. The child was missing for up to 10 minutes according to the information received from the opreation.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-08-04. Correction verified 2026-08-11.
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Supervision & ratios Serious
During an investigation it was found that a child was able to get out of the classroom and the operation staff could not find the child for a few minutes. The child was hiding in the hallway when found.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2026-08-04. Correction verified 2026-08-11.
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Supervision & ratios Serious
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Apr 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 31, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Mar 25, 2026 Inspection · Deficiencies cited
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Staff background & training Serious
During an inspection it was found that a caregiver was caring for children without a cleared background check. This was corrected when the caregiver left the operation. An administrative penalty will be imposed in the amount of 100% of the daily maximum per statute, HRC 42.078(a-2). A person cannot have access to the children in care before FBI fingerprint results have cleared. While results are pending a person may attend orientation and preserve training as long as they do not have contact with the children in care. Due to this deficiency the director of the operation cannot provide training to themselves or staff for two years preceding this administrative penalty.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2026-03-25. Correction verified 2026-03-31.
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Staff background & training Serious
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Mar 18, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Feb 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 31, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 9, 2025 Inspection · Deficiencies cited
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Other Serious
One classroom said thqt they had 9 children but they only had 8 children in care.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-10-09. Correction verified 2025-10-20.
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Staff background & training
Observed 4 staff files, the following trainings were missing from the files, Communicable diseases, Food allergies, Building and physical premises, Hazardous materials, administering medication, Age appropriate curriculum. Two caregivers were missing SIDS, shaken baby syndrom and early childhood development.
HHSC 746.1301(a)(5)(A) — Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
HHSC risk weight: Medium High. Corrected 2025-10-23. Correction verified 2025-10-30.
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Cleanliness & sanitation
There were 13 children ages 2 years old in a classroom with 2 caregivers. One caregiver took one child to the bathroom down the hallways and left the other caregiver in the classroom with 12 children which placed the classroom out of ratio by 1 child. This was corrected when the caregiver came back to the classroom.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2025-10-09. Correction verified 2025-10-20.
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Food & allergies
Observed multiple bottles with no names on them. I spoke with the caregivers about the child's names needing to be on the bottles.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected 2025-10-09. Correction verified 2025-10-20.
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Other Serious
During my inspection, I observed a caregiver get up and turn an infant on their back. I asked the caregiver if the infant can roll over on their own and the caregiver said no., I asked how the infant got on their stomach and the caregiver apologized. An administrative penalty will be recommended as a result of this citation, per HRC ?42.078.
HHSC 746.2427 — AP Infants Sleep on Backs or Must Have Completed and Signed Sleep Exception Form for the Infant
HHSC risk weight: High. Corrected 2025-10-09. Correction verified 2025-10-20.
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Records & paperwork
Observed children files and 3 children files were missing health statements or did not check that the child had been seen within the last 12 months and they had 12 months to get the health statement to the daycare.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2025-10-23. Correction verified 2025-10-30.
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Other Serious
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Aug 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 11, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jul 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 21, 2025 Inspection · Deficiencies cited
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Other Serious
Observed 2 infants sleeping on their stomachs, Licensing asked the caregiver if the infants rolled over on their own and the caregiver stated that they could not roll by themselves. I explained that the infants must be placed to sleep on their backs and not on their stomachs. The caregiver rolled both infants to their backs. An administrative penalty will be recommended as a result of this citation, per HRC ?42.078.
HHSC 746.2427 — AP Infants Sleep on Backs or Must Have Completed and Signed Sleep Exception Form for the Infant
HHSC risk weight: High. Corrected 2025-05-21. Correction verified 2025-05-28.
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Other Serious
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May 20, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
Two teachers went inside of the room and did not realize that one of their children were still outside for about 1 1/2 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-05-21. Correction verified 2025-05-28.
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Supervision & ratios Serious
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May 19, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Apr 16, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Apr 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 10, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Apr 2, 2025 Inspection · Deficiencies cited
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Staff background & training
Observed 7 staff files and 3 were missing affidavits. The affidavit form was emailed to the operation.
HHSC 746.1105(3) — Minimum Qualifications Employees and Caregivers - Affidavit (Form 2985)
HHSC risk weight: Low. Corrected 2025-04-25. Correction verified 2025-05-02.
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Staff background & training
Observed 7 employee files out of 24. Three employees did not have first aid or CPR certificates to view.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2025-04-25. Correction verified 2025-05-06.
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Safety & premises
Observed a concrete pole laying on the ground. Also observed the under pinning of the portable building exposed leaving access to under the building. Observed multiple ant hills on two playgrounds.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-04-11. Correction verified 2025-04-11.
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Cleanliness & sanitation
Observed a changing mat with multiple rips, this was corrected when the mat was removed from the changing table.
HHSC 746.3503(a) — Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-04-02.
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Illness & medication Serious
Observed a bottle of tylenol in the reach of the children in the classroom. This was corrected when the bucket with the medicine was put up higher.
HHSC 746.3807(1) — Storage of Medication - Inaccessible to Children
HHSC risk weight: High. Corrected 2025-04-02. Correction verified 2025-04-11.
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Safety & premises
Observed the emergency practices form and the fire extinguisher has not been inspected monthly.
HHSC 746.5307(a) — Inspect Fire Extinguishers Monthly
HHSC risk weight: Medium High. Corrected 2025-04-02. Correction verified 2025-04-11.
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Records & paperwork
Observed 10 children files and 7 children were missing health statements.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2025-04-25. Correction verified 2025-05-02.
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Staff background & training
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Feb 10, 2025 Report · Deficiencies cited
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Discipline & child guidance
During a DFPS investigation, it was found that the operation staff was notified of possible abuse against a child in care and the operation did not report to licensing.
HHSC 746.201(5) — Reporting Suspected Abuse, Neglect, Exploitation-May not delegate responsibility to report
HHSC risk weight: Medium High. Corrected 2025-03-10. Correction verified 2025-03-10.
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Discipline & child guidance Serious
During a DPFS investigation, it was found that the operation staff was notified of possible abuse of a child in care and the parent of the child was not notified immediately.
HHSC 746.307(a) — Parental Communication - Notify Immediately about Allegation of Abuse, Neglect or Exploitation
HHSC risk weight: High. Corrected 2025-03-10. Correction verified 2025-03-10.
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Discipline & child guidance
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Nov 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 5, 2024 Inspection · Deficiencies cited
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Safety & premises Serious
An administrative penalty will be recommended as a result of this citation, per HRC ?42.078. A 3-month-old infant was in the crib asleep on his back with a bib on and a pacifier hooked to it.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2024-11-05. Correction verified 2024-11-26.
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Other
The music room had a set of outlets that were not covered. Caregiver covered outlets when requested.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-11-05.
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Other
The playground had large cracks that could injure a child if their foot went into it. There was no mulch or soft cushion under the spinning top.
HHSC 746.4901(a) — Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
HHSC risk weight: Medium High. Corrected 2024-12-06. Correction verified 2025-01-09.
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Safety & premises Serious
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Sep 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 22, 2024 Inspection · Deficiencies cited
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Other
There were outlets in the pre-k room that did not have covers. This was corrected during the inspection when outlet covers were placed in the outlets.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-08-22.
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Other
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Aug 19, 2024 Report · Deficiencies cited
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Other
Parents and children (x5) stated in interviews that children were called teased or were ignored by caregivers when bullying by other children occurred.
HHSC 746.1203(5) — Responsibilities of Caregivers - Interact positively with children
HHSC risk weight: Medium High. Corrected 2024-09-17. Correction verified 2024-09-20.
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Supervision & ratios Serious
Several parents and children (x7) reported to CCR and stated that there was yelling, grabbing, and smacking children's hands occurring by caregivers at the operation.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2024-09-17. Correction verified 2024-09-20.
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Other
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Aug 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 22, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jul 22, 2024 Inspection · Deficiencies cited
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Staff background & training
While caregivers had required training in child development, caregivers were missing training in Emergency Preparedness, Communicable Disease, Food Allergies, Building Safety, and Hazardous Materials.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2024-08-02. Correction verified 2024-08-05.
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Staff background & training
Out of 10 personnel records reviewed, 3 staff members did not have current certification in First Aid and CPR.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2024-08-02. Correction verified 2024-08-05.
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Safety & premises Serious
Of 10 children's records reviewed, 5 were missing authorization for emergency medical care.
HHSC 746.605(12) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2024-08-02. Correction verified 2024-08-05.
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Records & paperwork
Of 10 children's records reviewed, 5 were missing required written health statements.
HHSC 746.611(a)(3) — Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
HHSC risk weight: Medium. Corrected 2024-08-02. Correction verified 2024-08-05.
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Staff background & training
Out of 10 personnel records reviewed, all 10 were missing notarized affidavits, 7 were missing education qualifications, and 4 were missing photo IDs.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2024-08-02. Correction verified 2024-08-05.
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Staff background & training
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Apr 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 29, 2024 Report · Deficiencies cited
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Other
During a DFPS investigation, it was found a child sustained a minor injury requiring first aid and parents were not notified.
HHSC 746.307(c) — Parental Notification of Less Serious Injuries
HHSC risk weight: Medium. Corrected 2024-03-26. Correction verified 2024-04-05.
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Cleanliness & sanitation Serious
During a DFPS investigation, cleaning supplies were observed accessible to children in the toddler classroom.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected 2024-03-26. Correction verified 2024-04-05.
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Cleanliness & sanitation
During a DFPS investigation, it was found toddler caregivers are only changing diapers twice per day.
HHSC 746.3501(1) — Diaper Changing Steps- Prompt
HHSC risk weight: Medium High. Corrected 2024-03-26. Correction verified 2024-04-05.
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Other
During a DFPS investigation, outlets were observed uncovered in the toddler classroom.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected 2024-03-26. Correction verified 2024-04-05.
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Other
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Dec 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 2, 2023 Inspection · Deficiencies cited
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Cleanliness & sanitation
In three classrooms, caregivers were washing cups and bottles in the same sink that children and caregivers used to wash their hands. This was corrected at inspection when the director had the caregivers send the bottles and cups to the kitchen for cleaning.
HHSC 746.2419(8) — Requirements for Feeding Infants - Other Use of Handwashing Sink
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-10-02.
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Other
There was an outlet without a safety cover in the four-year-old room. This was corrected at inspection when a caregiver placed a safety cover on the outlet.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-10-02.
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Cleanliness & sanitation
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Sep 29, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Aug 23, 2023 Inspection · Deficiencies cited
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Safety & premises
I observed a gate to the playground broken where it cannot be used to close the playground in. There was also a piece of wooden material that had fallen off the fence.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2023-09-06. Correction verified 2023-09-07.
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Illness & medication
Observed 6 children records the following items were missing. All 6 files were missing health statements Two files were missing the emergency medical care information Two files did not have the operational policies recieved section checked off and Three files needed updated immunization records.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2023-10-02. Correction verified 2023-10-06.
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Staff background & training
Observed 3 employee files, the following items are missing from the files; Two caregivers who work with infant age children were missing trainings ins SIDS, Shaken Baby syndrom, early childhood brain development, abuse and neglect. One caregiver had an expired first aid/CPR card that expired 5/2023. The other caregiver did not have proof of first aid/CPR.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2023-09-06. Correction verified 2023-09-15.
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Safety & premises
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Aug 15, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 4, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 27, 2023 Report · Deficiencies cited
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Supervision & ratios
During an investigation it was discovered that the operation had not completed fire drills for multiple months.
HHSC 746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
HHSC risk weight: Medium. Corrected 2023-09-05. Correction verified 2023-09-08.
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Supervision & ratios
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Jul 21, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 28, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
Observed a volunteer in a classroom with children without a current cleared background check. This was corrected when the person left the operation and a new background check was put in.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2023-06-28. Correction verified 2023-07-03.
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Staff background & training Serious
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Jun 13, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
Observed a caregiver in the classroom caring for children without a cleared background check. This was corrected when the caregiver left the operation.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2023-06-13. Correction verified 2023-06-14.
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Staff background & training Serious
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Jun 7, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
Observed a caregiver in the classroom with children that had conditions to their background check that they could not be left alone with the children. This was corrected when another caregiver came into the classroom.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected 2023-06-07. Correction verified 2023-06-13.
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Staff background & training Serious
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Apr 24, 2023 Report · Deficiencies cited
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Discipline & child guidance Serious
During an investigation there was sufficient evidence to support a child neglected. An administrative penalty will be recommended as a result of this citation, per HRC ?42.078.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2023-06-06. Correction verified 2023-06-07.
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Supervision & ratios Serious
During an investigation it was discovered that a child was left on the operations transportation vehicle for around 2 hours.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-06-06. Correction verified 2023-06-07.
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Discipline & child guidance Serious
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Jan 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 10, 2023 Inspection · Deficiencies cited
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Cleanliness & sanitation
During a walk-through of the infant classroom, a dish, bowl of water and a dish towel was observed in the infant handwashing sink. The items were removed from the infant sink when addressed, bringing the facility into compliance.
HHSC 746.2419(8) — Requirements for Feeding Infants - Other Use of Handwashing Sink
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-01-10.
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Safety & premises
During a walk-through of the outdoor active play space and equipment, children ages 3 - 4 years old were observed using equipment manufactured for children ages 5 - 12 years old. All of the children were removed from the equipment when addressed.
HHSC 746.4601(2) — Safety Requirements for Active Play Equipment - Used According to Manufacturer's Instructions
HHSC risk weight: Medium High. Corrected 2023-01-10. Correction verified 2023-01-23.
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Cleanliness & sanitation
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Oct 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 30, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Sep 15, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 14, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Apr 13, 2022 Inspection · Deficiencies cited
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Food & allergies
There were no infant feeding instructions available for review for any infants not yet ready for table food. This was determined after a review of the infant subchapter.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2022-04-27. Correction verified 2022-04-26.
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Safety & premises
There was no food allergy emergency plan available for review for a child enrolled in care that has been medically diagnosed with a food allergy.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2022-04-27. Correction verified 2022-04-26.
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Food & allergies
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.