RecordWell Data

The Ragratz Unlimited Fun Care

1409 BANDERA RD, San Antonio, TX 78228 · Bexar County

72cited violations
21serious
50inspections & investigations
0enforcement actions

Program

Type
Licensed center
Licensed capacity
68
Ages
Infant, Toddler, Pre-Kindergarten, School
Hours
06:30 AM-06:30 PM
Director / administrator
Estella Valenzuela
Phone
(210) 276-0948
Regulated since
Feb 4, 2011
HHSC IDs
Operation 583848 · number 1085226
Official record
HHSC Child Care Search

Violations by category

Year by year

YearViolationsSeriousMain categories
2026203 Cleanliness & sanitation (5), Illness & medication (2), Supervision & ratios (5), Safety & premises (6), Staff background & training (2)
2025100 Supervision & ratios (4), Safety & premises (2), Staff background & training (4)
2024228 Cleanliness & sanitation (2), Supervision & ratios (2), Discipline & child guidance (4), Safety & premises (8), Staff background & training (6)
2023188 Supervision & ratios (2), Safety & premises (8), Staff background & training (6), Other (2)
202222 Supervision & ratios (2)

Inspections, investigations & assessments

  1. Sep 24, 2026 Inspection

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  2. Sep 24, 2026 Inspection · Deficiencies cited
    • Supervision & ratios

      Two staff members were observed utilzing their personal cell phones while being counted in ratio.

      HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games

      HHSC risk weight: Medium High. Corrected 2026-09-24.

    • Safety & premises

      A child's cot was observed to be placed in front of one of the entryways to the toddler room. Noted: this was corrected when the child's cot was moved away from the entryway.

      HHSC 746.2909(1) — Arrangement of Napping Equipment - Not Blocking Entrances or Exits

      HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-09-24.

    • Cleanliness & sanitation

      A caregiver was observed to not wash an infant's hands or their own after diapering. Noted: This was corrected during the inspection when the caregiver was reminded to wash hands.

      HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering

      HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-09-24.

    • Safety & premises Serious

      The fire extinguisher is the van utilized to transport children was observed to not be secured.

      HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher

      HHSC risk weight: High. Corrected 2026-09-28. Correction verified 2026-09-30.

    HHSC inspection history

  3. Jun 18, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  4. Jun 18, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  5. Jun 5, 2026 Inspection · Deficiencies cited
    • Cleanliness & sanitation

      The preschool classroom was not set up as a functional classroom. Cleaning supplies and building materials were in the classroom and floors had dirt and other miscellaneous items on the floor.

      HHSC 746.3407 — Maintenance of Building, Grounds and Equipment

      HHSC risk weight: Medium High. Corrected 2026-06-10. Correction verified 2026-06-18.

    • Cleanliness & sanitation

      A wall in the after school classroom had peeling paint and a loose baseboard, the floors in two restrooms located in the preschool classroom were dirty with stains, and a mirror was observed on the floor against the wall in one restroom.

      HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean

      HHSC risk weight: Medium High. Corrected 2026-06-10. Correction verified 2026-06-18.

    • Illness & medication

      Three of six children's records reviewed did not have current immunizations in their file.

      HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current

      HHSC risk weight: Medium High. Corrected 2026-06-19. Correction verified 2026-06-17.

    HHSC inspection history · no longer published by HHSC; kept here

  6. Jun 5, 2026 Inspection · Deficiencies cited
    • Cleanliness & sanitation

      The preschool classroom was not set up as a functional classroom. Cleaning supplies and building materials were in the classroom and floors had dirt and other miscellaneous items on the floor.

      HHSC 746.3407 — Maintenance of Building, Grounds and Equipment

      HHSC risk weight: Medium High. Corrected 2026-06-10. Correction verified 2026-06-18.

    • Cleanliness & sanitation

      A wall in the after school classroom had peeling paint and a loose baseboard, the floors in two restrooms located in the preschool classroom were dirty with stains, and a mirror was observed on the floor against the wall in one restroom.

      HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean

      HHSC risk weight: Medium High. Corrected 2026-06-10. Correction verified 2026-06-18.

    • Illness & medication

      Three of six children's records reviewed did not have current immunizations in their file.

      HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current

      HHSC risk weight: Medium High. Corrected 2026-06-19. Correction verified 2026-06-17.

    HHSC inspection history

  7. Mar 2, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  8. Mar 2, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  9. Feb 18, 2026 Inspection · Deficiencies cited
    • Staff background & training

      The teacher in care of the infants didn't have annual SIDS training for 2024-2025.

      HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required

      HHSC risk weight: Medium High. Corrected 2026-02-18. Correction verified 2026-02-26.

    • Supervision & ratios

      In the infant classroom there was a total of six children with a specified age of 12-17 months resulting to be over one child. NOTE: This was corrected at as children were removed to come in compliance.

      HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children

      HHSC risk weight: Medium High. Corrected 2026-02-18. Correction verified 2026-03-02.

    • Supervision & ratios

      At the time of the inspection a 6-month infant was observed in the same classroom as a 29 month old. Resulting in a 23-month gap. NOTE: This was corrected at as children were removed to come in complaince.

      HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age

      HHSC risk weight: Medium High. Corrected 2026-02-18. Correction verified 2026-03-02.

    • Safety & premises Serious

      The last fire inspection posted was conducted on 12.19.24.

      HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

      HHSC risk weight: High. Corrected 2026-03-18. Correction verified 2026-03-03.

    • Safety & premises

      No documentation on a plan to handle emergencies when transporting was available for review.

      HHSC 746.5619 — Plan to Handle Transportation Emergencies

      HHSC risk weight: Medium High. Corrected 2026-02-25. Correction verified 2026-02-26.

    HHSC inspection history · no longer published by HHSC; kept here

  10. Feb 18, 2026 Inspection · Deficiencies cited
    • Staff background & training

      The teacher in care of the infants didn't have annual SIDS training for 2024-2025.

      HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required

      HHSC risk weight: Medium High. Corrected 2026-02-18. Correction verified 2026-02-26.

    • Supervision & ratios

      In the infant classroom there was a total of six children with a specified age of 12-17 months resulting to be over one child. NOTE: This was corrected at as children were removed to come in compliance.

      HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children

      HHSC risk weight: Medium High. Corrected 2026-02-18. Correction verified 2026-03-02.

    • Supervision & ratios

      At the time of the inspection a 6-month infant was observed in the same classroom as a 29 month old. Resulting in a 23-month gap. NOTE: This was corrected at as children were removed to come in complaince.

      HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age

      HHSC risk weight: Medium High. Corrected 2026-02-18. Correction verified 2026-03-02.

    • Safety & premises Serious

      The last fire inspection posted was conducted on 12.19.24.

      HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

      HHSC risk weight: High. Corrected 2026-03-18. Correction verified 2026-03-03.

    • Safety & premises

      No documentation on a plan to handle emergencies when transporting was available for review.

      HHSC 746.5619 — Plan to Handle Transportation Emergencies

      HHSC risk weight: Medium High. Corrected 2026-02-25. Correction verified 2026-02-26.

    HHSC inspection history

  11. Jun 10, 2025 Inspection · Deficiencies cited
    • Staff background & training

      One staff members does not have current CPR and First Aid certificates of training available for review during an inspection.

      HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

      HHSC risk weight: Medium High. Corrected 2025-06-23. Correction verified 2025-06-27.

    • Supervision & ratios

      Operational policies do not have information about determining inclement weather for outdoor play available for review during an inspection.

      HHSC 746.501(a)(18)(F) — Written Operational Policies - Criteria for Extreme Weather

      HHSC risk weight: Medium. Corrected 2025-06-23. Correction verified 2025-06-27.

    • Supervision & ratios

      The operational policies do not include information for parents to access minimum standards, HHSC website, and accessing the most recent inspection form.

      HHSC 746.501(a)(23) — Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website

      HHSC risk weight: Medium. Corrected 2025-06-23. Correction verified 2025-06-27.

    • Safety & premises

      Fire Drills for the months of April and May of 2025 were not recoded as conducted during a monitoring inspection.

      HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes

      HHSC risk weight: Medium High. Corrected 2025-06-23. Correction verified 2025-06-27.

    HHSC inspection history · no longer published by HHSC; kept here

  12. Jun 10, 2025 Inspection · Deficiencies cited
    • Staff background & training

      One staff members does not have current CPR and First Aid certificates of training available for review during an inspection.

      HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

      HHSC risk weight: Medium High. Corrected 2025-06-23. Correction verified 2025-06-27.

    • Supervision & ratios

      Operational policies do not have information about determining inclement weather for outdoor play available for review during an inspection.

      HHSC 746.501(a)(18)(F) — Written Operational Policies - Criteria for Extreme Weather

      HHSC risk weight: Medium. Corrected 2025-06-23. Correction verified 2025-06-27.

    • Supervision & ratios

      The operational policies do not include information for parents to access minimum standards, HHSC website, and accessing the most recent inspection form.

      HHSC 746.501(a)(23) — Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website

      HHSC risk weight: Medium. Corrected 2025-06-23. Correction verified 2025-06-27.

    • Safety & premises

      Fire Drills for the months of April and May of 2025 were not recoded as conducted during a monitoring inspection.

      HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes

      HHSC risk weight: Medium High. Corrected 2025-06-23. Correction verified 2025-06-27.

    HHSC inspection history

  13. Feb 12, 2025 Inspection · Deficiencies cited
    • Staff background & training

      A caregiver that was observed transporting children did not have current transportation safety training.

      HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually

      HHSC risk weight: Medium High. Corrected 2025-03-05. Correction verified 2025-02-27.

    HHSC inspection history · no longer published by HHSC; kept here

  14. Feb 12, 2025 Inspection · Deficiencies cited
    • Staff background & training

      A caregiver that was observed transporting children did not have current transportation safety training.

      HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually

      HHSC risk weight: Medium High. Corrected 2025-03-05. Correction verified 2025-02-27.

    HHSC inspection history

  15. Jan 30, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  16. Jan 30, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  17. Jan 8, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  18. Jan 8, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  19. Dec 23, 2024 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  20. Dec 23, 2024 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  21. Dec 23, 2024 Report · Deficiencies cited
    • Staff background & training Serious

      Based on the investigation conducted, there is sufficient evidence to say a 15 year old child has been frequently present at the operation without a background check.

      HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      HHSC risk weight: High. Corrected 2025-01-17. Correction verified 2025-01-30.

    • Discipline & child guidance Serious

      Based on the investigation conducted, there is sufficient evidence to say a caregiver used a scarf to tie a child to a chair.

      HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual

      HHSC risk weight: High. Corrected 2025-01-17. Correction verified 2025-01-30.

    HHSC inspection history

  22. Dec 23, 2024 Report · Deficiencies cited
    • Staff background & training Serious

      Based on the investigation conducted, there is sufficient evidence to say a 15 year old child has been frequently present at the operation without a background check.

      HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      HHSC risk weight: High. Corrected 2025-01-17. Correction verified 2025-01-30.

    • Discipline & child guidance Serious

      Based on the investigation conducted, there is sufficient evidence to say a caregiver used a scarf to tie a child to a chair.

      HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual

      HHSC risk weight: High. Corrected 2025-01-17. Correction verified 2025-01-30.

    HHSC inspection history · no longer published by HHSC; kept here

  23. Nov 21, 2024 Inspection · Deficiencies cited
    • Discipline & child guidance Serious

      A child was observed placed in a high chair for time out.

      HHSC 746.2805(8) — Prohibited Punishments - Restrictive device for time out

      HHSC risk weight: High. Corrected 2024-11-21. Correction verified 2024-12-23.

    • Cleanliness & sanitation

      Wall in the children's restroom was observed cracking. Paint was observed chipping in another children's restroom. The flexible baseboard was observed detaching from the bottom of the wall. The toilet in the children's restroom is observed broken.

      HHSC 746.3407 — Maintenance of Building, Grounds and Equipment

      HHSC risk weight: Medium High. Corrected 2024-11-21. Correction verified 2024-12-23.

    • Safety & premises

      The required monthly inspections of the active play space and equipment were not completed for the months of September and October of this year.

      HHSC 746.4751(b) — Maintenance Procedures for Active Play - Monthly Maintenance Checklist

      HHSC risk weight: Medium. Corrected 2024-11-21. Correction verified 2024-12-23.

    • Safety & premises Serious

      The fire inspection has been not been conducted within the past 12 months.

      HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

      HHSC risk weight: High. Corrected 2024-12-20. Correction verified 2024-12-23.

    • Safety & premises

      Fire Drills for the months of October and September of 2024 were not conducted.

      HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes

      HHSC risk weight: Medium High. Corrected 2024-11-21. Correction verified 2024-12-23.

    HHSC inspection history

  24. Nov 21, 2024 Inspection · Deficiencies cited
    • Discipline & child guidance Serious

      A child was observed placed in a high chair for time out.

      HHSC 746.2805(8) — Prohibited Punishments - Restrictive device for time out

      HHSC risk weight: High. Corrected 2024-11-21. Correction verified 2024-12-23.

    • Cleanliness & sanitation

      Wall in the children's restroom was observed cracking. Paint was observed chipping in another children's restroom. The flexible baseboard was observed detaching from the bottom of the wall. The toilet in the children's restroom is observed broken.

      HHSC 746.3407 — Maintenance of Building, Grounds and Equipment

      HHSC risk weight: Medium High. Corrected 2024-11-21. Correction verified 2024-12-23.

    • Safety & premises

      The required monthly inspections of the active play space and equipment were not completed for the months of September and October of this year.

      HHSC 746.4751(b) — Maintenance Procedures for Active Play - Monthly Maintenance Checklist

      HHSC risk weight: Medium. Corrected 2024-11-21. Correction verified 2024-12-23.

    • Safety & premises Serious

      The fire inspection has been not been conducted within the past 12 months.

      HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

      HHSC risk weight: High. Corrected 2024-12-20. Correction verified 2024-12-23.

    • Safety & premises

      Fire Drills for the months of October and September of 2024 were not conducted.

      HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes

      HHSC risk weight: Medium High. Corrected 2024-11-21. Correction verified 2024-12-23.

    HHSC inspection history · no longer published by HHSC; kept here

  25. Mar 28, 2024 Inspection · Deficiencies cited
    • Staff background & training

      A caregiver in charge of a group of children did not have training in any of the required topics.

      HHSC 746.1309(e) — Documented Annual Training- Required Content

      HHSC risk weight: Medium. Corrected 2024-04-30. Correction verified 2024-05-29.

    • Staff background & training

      The caregiver that transports children did not have current transportation safety training.

      HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually

      HHSC risk weight: Medium High. Corrected 2024-04-01. Correction verified 2024-04-01.

    • Supervision & ratios

      The operation had not completed its annual verification of insurance coverage by the required by date of 2/11/24. This was CORRECTED AT INSPECTION when the insurance details were updated in the provider portal.

      HHSC 746.203(2) — Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance

      HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-03-28.

    • Safety & premises

      A booster seat used in the transportation vehicle expired in 2016.

      HHSC 746.5607(b) — Child Passenger Safety Seat System - Not expired or damaged in accident

      HHSC risk weight: Medium High. Corrected 2024-04-01. Correction verified 2024-04-01.

    HHSC inspection history · no longer published by HHSC; kept here

  26. Mar 28, 2024 Inspection · Deficiencies cited
    • Staff background & training

      A caregiver in charge of a group of children did not have training in any of the required topics.

      HHSC 746.1309(e) — Documented Annual Training- Required Content

      HHSC risk weight: Medium. Corrected 2024-04-30. Correction verified 2024-05-29.

    • Staff background & training

      The caregiver that transports children did not have current transportation safety training.

      HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually

      HHSC risk weight: Medium High. Corrected 2024-04-01. Correction verified 2024-04-01.

    • Supervision & ratios

      The operation had not completed its annual verification of insurance coverage by the required by date of 2/11/24. This was CORRECTED AT INSPECTION when the insurance details were updated in the provider portal.

      HHSC 746.203(2) — Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance

      HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-03-28.

    • Safety & premises

      A booster seat used in the transportation vehicle expired in 2016.

      HHSC 746.5607(b) — Child Passenger Safety Seat System - Not expired or damaged in accident

      HHSC risk weight: Medium High. Corrected 2024-04-01. Correction verified 2024-04-01.

    HHSC inspection history

  27. Jun 2, 2023 Inspection · Deficiencies cited
    • Staff background & training

      Three out of the six staff records reviewed during inspection did not contain a current First Aid and CPR training.

      HHSC 746.1301(a)(3)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing

      HHSC risk weight: Medium High. Corrected 2023-06-30. Correction verified 2023-06-09.

    • Staff background & training

      A caregiver who provides transportation does not does not have current transportation training.

      HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training

      HHSC risk weight: Medium High. Corrected 2023-06-30. Correction verified 2023-06-09.

    • Supervision & ratios

      The promotion of physical activity was not observed in the operational policies.

      HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity

      HHSC risk weight: Medium. Corrected 2023-06-30. Correction verified 2023-06-30.

    • Safety & premises Serious

      A fire inspection has not been conducted in the past 12 months.

      HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

      HHSC risk weight: High. Corrected 2023-06-30. Correction verified 2023-07-05.

    • Other

      A gas inspection has not been conducted in the past two years.

      HHSC 746.5401 — Requirement of Gas Leak Inspection

      HHSC risk weight: Medium High. Corrected 2023-06-30. Correction verified 2023-06-30.

    • Staff background & training Serious

      A background check fee has not been paid.

      HHSC HRC42.054 - Required Fees — HRC42.054 - Required Fees

      HHSC risk weight: High. Corrected 2023-06-30. Correction verified 2023-06-16.

    HHSC inspection history

  28. Jun 2, 2023 Inspection · Deficiencies cited
    • Staff background & training

      Three out of the six staff records reviewed during inspection did not contain a current First Aid and CPR training.

      HHSC 746.1301(a)(3)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing

      HHSC risk weight: Medium High. Corrected 2023-06-30. Correction verified 2023-06-09.

    • Staff background & training

      A caregiver who provides transportation does not does not have current transportation training.

      HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training

      HHSC risk weight: Medium High. Corrected 2023-06-30. Correction verified 2023-06-09.

    • Supervision & ratios

      The promotion of physical activity was not observed in the operational policies.

      HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity

      HHSC risk weight: Medium. Corrected 2023-06-30. Correction verified 2023-06-30.

    • Safety & premises Serious

      A fire inspection has not been conducted in the past 12 months.

      HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

      HHSC risk weight: High. Corrected 2023-06-30. Correction verified 2023-07-05.

    • Other

      A gas inspection has not been conducted in the past two years.

      HHSC 746.5401 — Requirement of Gas Leak Inspection

      HHSC risk weight: Medium High. Corrected 2023-06-30. Correction verified 2023-06-30.

    • Staff background & training Serious

      A background check fee has not been paid.

      HHSC HRC42.054 - Required Fees — HRC42.054 - Required Fees

      HHSC risk weight: High. Corrected 2023-06-30. Correction verified 2023-06-16.

    HHSC inspection history · no longer published by HHSC; kept here

  29. May 31, 2023 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  30. May 31, 2023 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  31. May 2, 2023 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  32. May 2, 2023 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  33. Apr 24, 2023 Report · Deficiencies cited
    • Safety & premises Serious

      The center director confirmed that she did not call CCR Intake to conduct a self-report for the accident the driver had while transporting children.

      HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance

      HHSC risk weight: High. Corrected 2023-05-15. Correction verified 2023-05-31.

    • Safety & premises

      CCR was not notified of a child receiving medical attention after the accident that occurred during transportation.

      HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization

      HHSC risk weight: Medium High. Corrected 2023-05-15. Correction verified 2023-05-31.

    • Safety & premises Serious

      CCR was not notified of the van accident that occurred while transporting children.

      HHSC 746.305(a)(6) — Report Situation Placing Children at Risk

      HHSC risk weight: High. Corrected 2023-05-15. Correction verified 2023-05-31.

    HHSC inspection history

  34. Apr 24, 2023 Report · Deficiencies cited
    • Safety & premises Serious

      The center director confirmed that she did not call CCR Intake to conduct a self-report for the accident the driver had while transporting children.

      HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance

      HHSC risk weight: High. Corrected 2023-05-15. Correction verified 2023-05-31.

    • Safety & premises

      CCR was not notified of a child receiving medical attention after the accident that occurred during transportation.

      HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization

      HHSC risk weight: Medium High. Corrected 2023-05-15. Correction verified 2023-05-31.

    • Safety & premises Serious

      CCR was not notified of the van accident that occurred while transporting children.

      HHSC 746.305(a)(6) — Report Situation Placing Children at Risk

      HHSC risk weight: High. Corrected 2023-05-15. Correction verified 2023-05-31.

    HHSC inspection history · no longer published by HHSC; kept here

  35. Oct 5, 2022 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  36. Oct 5, 2022 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  37. Sep 23, 2022 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  38. Sep 23, 2022 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  39. Jun 21, 2022 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  40. Jun 21, 2022 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  41. Jun 7, 2022 Inspection · Deficiencies cited
    • Supervision & ratios Serious

      A caregiver was observed supervising two different classrooms in two different rooms by standing in the door way.

      HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children

      HHSC risk weight: High. Corrected 2022-06-07. Correction verified 2022-06-21.

    HHSC inspection history · no longer published by HHSC; kept here

  42. Jun 7, 2022 Inspection · Deficiencies cited
    • Supervision & ratios Serious

      A caregiver was observed supervising two different classrooms in two different rooms by standing in the door way.

      HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children

      HHSC risk weight: High. Corrected 2022-06-07. Correction verified 2022-06-21.

    HHSC inspection history

  43. Oct 26, 2021 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  44. Oct 26, 2021 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  45. Oct 18, 2021 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  46. Oct 18, 2021 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  47. Oct 18, 2021 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  48. Oct 18, 2021 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  49. Oct 15, 2021 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  50. Oct 15, 2021 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to
HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.