Cardinal Childcare Center
3233 W FANNIN RD, Melissa, TX 75454 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 160
- Ages
- Infant, Toddler, Pre-Kindergarten
- Hours
- 06:30 AM-05:00 PM
- Director / administrator
- Aida Yohannes Coulter
- Phone
- (214) 386-2415
- Regulated since
- Nov 25, 2019
- HHSC IDs
- Operation 1332779 · number 1692445
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 1 | 1 | Discipline & child guidance (1) |
| 2024 | 3 | 3 | Discipline & child guidance (1), Safety & premises (1), Staff background & training (1) |
| 2023 | 3 | 2 | Records & paperwork (1), Other (2) |
| 2022 | 4 | 2 | Supervision & ratios (1), Staff background & training (2), Records & paperwork (1) |
| 2021 | 3 | 3 | Illness & medication (1), Supervision & ratios (1), Staff background & training (1) |
Inspections, investigations & assessments
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Sep 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 20, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jul 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 28, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 13, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Oct 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 29, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Oct 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 29, 2025 Report · Deficiencies cited
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Discipline & child guidance Serious
The standard is evaluated for a standard investigation and is not found compliant. A child made an outcry to a parent that a caregiver pinched them which poses a risk to bodily harm.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2025-09-19. Correction verified 2025-10-03.
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Discipline & child guidance Serious
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Aug 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 29, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jul 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 7, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 17, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Aug 15, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 21, 2024 Report · Deficiencies cited
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Discipline & child guidance Serious
This standard was evaluated as part of an investigation by the Department of Family and Protective Services and was found to be deficient. The caregiver's actions were aggressive and included grabbing and verbal threats. Witnesses reported the caregiver yanked a child's jacket, pulled a child by the wrist, and used threats to control behavior. Multiple interviews with caregivers confirmed these actions, indicating a pattern of aggressive behavior.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2024-05-31. Correction verified 2024-06-13.
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Staff background & training Serious
This standard was evaluated as part of an investigation by the Department of Family and Protective Services and was found to be deficient. The caregiver threw away food before children were done eating, forced a child to use the bathroom, and yanked a mat from underneath a child during nap time. Specific incidents include discarding a child's food for talking too much, forcing bathroom use against their will, and disrupting naps by pulling away mats, causing children to fall. These actions were confirmed by multiple interviews with caregivers who observed these inappropriate disciplinary measures.
HHSC 746.2805(2) — Prohibited Punishments - Associated with Food, Naps, or Toilet Training
HHSC risk weight: High. Corrected 2024-05-31. Correction verified 2024-06-13.
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Safety & premises Serious
This standard was evaluated as part of an investigation by the Department of Family and Protective Services and was found to be deficient. Multiple testimonies indicated the caregiver used verbally harsh and abusive language. Witnesses reported the caregiver used derogatory and demeaning language, creating an emotionally harmful environment.
HHSC 746.2805(6) — Prohibited Punishments - Using Harsh, Abusive or Profane Language
HHSC risk weight: High. Corrected 2024-05-31. Correction verified 2024-06-13.
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Discipline & child guidance Serious
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Jan 31, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 7, 2023 Inspection · Deficiencies cited
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Records & paperwork
A child that has been enrolled since 2020 does not have a health statement completed by a health care professional.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2023-09-14. Correction verified 2023-09-14.
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Records & paperwork
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Apr 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 1, 2023 Report · Deficiencies cited
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Other Serious
As a result of an investigation it was determined that this standard is deficient. A caregiver did not use appropriate redirection with a child when the child moved into an area behind the table where they were not supposed to be.
HHSC 746.2803(4)(C) — Positive Methods of Discipline and Guidance - Redirecting Behavior
HHSC risk weight: Medium High. Corrected 2023-04-05. Correction verified 2023-04-06.
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Other Serious
As a result of an investigation it was determined that this standard is deficient. A caregiver pulled a child by their wrist across a table.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2023-04-05. Correction verified 2023-04-06.
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Other Serious
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Feb 27, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 15, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
While evaluating employee files, I observed that one employee did not have a current copy of first aid training in their file. The director stated the employee has completed the training but has not yet received the card.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2022-09-23. Correction verified 2022-09-22.
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Staff background & training Serious
While evaluating employee files, I observed that one employee did not have a current copy of CPR training in their file. The director stated the employee has completed the training but has not yet received the card.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2022-09-23. Correction verified 2022-09-22.
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Supervision & ratios
I observed while reviewing personnel records that three operation employees were missing the signed employee affidavit form their employee files.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit
HHSC risk weight: Medium Low. Corrected 2022-09-23. Correction verified 2022-09-22.
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Records & paperwork
While reviewing employee records, I observed that one employee was missing a copy of their photo identification. The director corrected this at the inspection.
HHSC 746.901(8) — Required Personnel Records- Photo Identification
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-09-15.
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Staff background & training Serious
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Jun 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 25, 2021 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver was present in the toddler classroom without having an active status on their background check. This was corrected at inspection when the caregiver left the classroom.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2021-10-25. Correction verified 2021-10-26.
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Illness & medication Serious
One of the six children records reviewed was missing a complete immunization record; their immunization record did not meet the requirements specified by the Texas Department of State Health Services (DSHS).
HHSC 746.613(a) — Required Immunizations
HHSC risk weight: High. Corrected 2021-10-25. Correction verified 2021-10-28.
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Staff background & training Serious
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Oct 4, 2021 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
The operation did not report a child 's injury that required medical attention to Child Care Regulation within 2 days. The injury occurred on 10/1/21. The operation did not notify Child Care Regulation until 10/4/21.
HHSC 746.305(a)(2) — Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2021-10-22. Correction verified 2021-10-22.
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Supervision & ratios Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.