Happy Kidz Learning Center #2
410 VALLEY HI DR STE 109-200, San Antonio, TX 78227 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 67
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Janie Orta
- Phone
- (210) 233-6250
- Regulated since
- Nov 7, 2019
- HHSC IDs
- Operation 1329092 · number 1689778
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 8 | 5 | Cleanliness & sanitation (2), Illness & medication (1), Supervision & ratios (1), Discipline & child guidance (1), Records & paperwork (1), Other (2) |
| 2025 | 18 | 16 | Cleanliness & sanitation (2), Supervision & ratios (3), Discipline & child guidance (2), Safety & premises (2), Staff background & training (4), Other (5) |
| 2024 | 9 | 8 | Cleanliness & sanitation (1), Supervision & ratios (1), Safety & premises (1), Staff background & training (5), Other (1) |
| 2023 | 9 | 8 | Cleanliness & sanitation (1), Supervision & ratios (3), Safety & premises (3), Staff background & training (1), Other (1) |
| 2022 | 9 | 8 | Cleanliness & sanitation (1), Supervision & ratios (4), Safety & premises (2), Records & paperwork (1), Other (1) |
| 2021 | 5 | 3 | Supervision & ratios (2), Staff background & training (1), Other (2) |
Inspections, investigations & assessments
-
Sep 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 29, 2026 Report · Deficiencies cited (self-report)
-
Other Serious
During the investigation, it was determined that a caregiver did not interact positively with a child in care. Note: This was corrected when the caregiver was terminated.
HHSC 746.1203(5) — Responsibilities of Caregivers - Interact positively with children
HHSC risk weight: Medium High. Corrected 2026-06-10. Correction verified 2026-06-17.
-
Other Serious
-
Apr 30, 2026 Inspection · Deficiencies cited
-
Cleanliness & sanitation Serious
A caregiver did not wash a child's hands after changing their diaper.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2026-04-30. Correction verified 2026-06-02.
-
Cleanliness & sanitation Serious
A caregiver did not sanitize the changing table after changing a child's diaper.
HHSC 746.3505(e) — Diapering Procedures - Sanitizing Diaper Changing Area
HHSC risk weight: Medium High. Corrected 2026-04-30. Correction verified 2026-06-02.
-
Supervision & ratios
The operation did not have the required documentation for the impact rating of the unitary surfacing material used on the playground.
HHSC 746.4913 — Required Documentation for Unitary Surfacing Materials
HHSC risk weight: Medium. Corrected 2026-05-04. Correction verified 2026-06-02.
-
Cleanliness & sanitation Serious
-
Mar 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 19, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 11, 2026 Report · Deficiencies cited
-
Other
During the investigation, it was learned that children under the age of two years old watch television in the mornings at drop off.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected 2026-03-09. Correction verified 2026-03-11.
-
Other
-
Jan 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 7, 2026 Report · Deficiencies cited
-
Discipline & child guidance Serious
Based on information gathered for this investigation, a caregiver used a harsh and inappropriate tone of voice when disciplining a child.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2026-02-04. Correction verified 2026-02-05.
-
Records & paperwork Serious
Based on information gathered for this investigation, the director failed to notify CCR about a non-routine situation that risked harming a child.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2026-02-04. Correction verified 2026-02-18.
-
Illness & medication
Based on the information gathered, the parent was not provided with an incident report.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2026-03-13. Correction verified 2026-03-13.
-
Discipline & child guidance Serious
-
Dec 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 12, 2025 Inspection · Deficiencies cited
-
Supervision & ratios Serious
A caregiver counted in ratio in the Older Infant classroom did not have Eligible results to be counted in ratio. Note: This was corrected at inspection when an additional caregiver was placed in the room with the caregiver.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected 2025-11-12. Correction verified 2025-11-25.
-
Supervision & ratios Serious
-
Oct 30, 2025 Report · Deficiencies cited
-
Other Serious
During the course of this investigation, it was found that the owner demonstrated poor judgment by asking a parent not to bring their child to daycare for two weeks in an attempt to obtain a better inspection grade from another agency.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-12-22. Correction verified 2025-12-30.
-
Supervision & ratios Serious
Based on the information gathered during this investigation, it was discovered that the operation does not have a formal suspension policy in place and did not adhere to its operational policy when suspending a child from attending daycare for two weeks.
HHSC 746.501(a)(8) — Written Operational Policies - Suspension and Expulsion
HHSC risk weight: Medium High. Corrected 2025-12-22. Correction verified 2025-12-22.
-
Other Serious
-
Oct 23, 2025 Assessment · Deficiencies cited
-
Staff background & training Serious
Training record on SID's for the required staff were not received.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2025-10-31. Correction verified 2025-11-12.
-
Staff background & training Serious
Transportation training for the director was not submitted for review as requested.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2025-10-31. Correction verified 2025-11-12.
-
Staff background & training Serious
-
Sep 25, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
Two out five staff files did not have SID's training available for review at the time of inspection.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2025-09-30. Correction verified 2025-10-23.
-
Staff background & training Serious
The director did not have transportation training available for review at the time of inspection.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2025-09-30. Correction verified 2025-10-23.
-
Staff background & training Serious
-
Sep 23, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
May 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 17, 2025 Inspection · Deficiencies cited
-
Discipline & child guidance Serious
The operation had not notified parents of their violations regarding infant safe sleep and abuse/neglect investigation findings.
HHSC 746.311(a) — AP Parental Notification of Deficiency as described in 746.309 within 5 Days
HHSC risk weight: Medium High. Corrected 2025-04-22. Correction verified 2025-05-21.
-
Cleanliness & sanitation Serious
In the 18-24 month old room, there is no area for diaper changing area that is away from children's play areas or centers.
HHSC 746.3503(b) — Diaper Changing Equipment - No Play or Eating Surfaces Used
HHSC risk weight: Medium High. Corrected 2025-04-28. Correction verified 2025-05-21.
-
Cleanliness & sanitation Serious
In the 18-24 month old room, there was no handwashing sink in the diaper changing area.
HHSC 746.3503(d) — Diaper Changing Equipment - Hand-washing Sink in Diaper Changing Area
HHSC risk weight: Medium High. Corrected 2025-04-28. Correction verified 2025-05-21.
-
Safety & premises
The first-aid kit used in the transportation vehicle was missing the following items: thermometer, gloves, tweezers, and scissors.
HHSC 746.4003(a) — First Aid Kit - Incomplete Kit
HHSC risk weight: Medium. Corrected 2025-04-18. Correction verified 2025-05-21.
-
Other
The most recent investigation letter was not posted in the daycare. The most recent posted form was from April 2024.
HHSC 746.401(2) — Posting Requirements - Letter or form from the most recent Licensing Inspection or Investigation
HHSC risk weight: Medium. Corrected 2025-04-18. Correction verified 2025-05-21.
-
Other Serious
A Step 2 Clubhouse Climber on the playground did not have loose fill surfacing under it. The climber was observed to be installed over concrete.
HHSC 746.4901(a) — Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
HHSC risk weight: Medium High. Corrected 2025-04-18. Correction verified 2025-05-21.
-
Discipline & child guidance Serious
-
Mar 4, 2025 Report · Deficiencies cited
-
Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2025-04-08. Correction verified 2025-04-17.
-
Other Serious
Video footage obtained shows a caregiver scrolling on her phone while supervising a group of napping children.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2025-04-08. Correction verified 2025-04-18.
-
Supervision & ratios Serious
Video footage showed the 2 year old caregiver stepping out of the classroom leaving napping children unattended. Video footage of the infant room shows an infant caregiver asleep while feeding a child leaving the children unsupervised.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-04-08. Correction verified 2025-04-17.
-
Other Serious
Video footage reviewed shows an infant was asleep in a swing for approximately 8 minutes.
HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2025-04-08. Correction verified 2025-04-17.
-
Discipline & child guidance Serious
-
Jan 24, 2025 Inspection · Deficiencies cited
-
Safety & premises Serious
An infant was observed not in the safety straps when in an elevated toddler table. Note: This was corrected at inspection when the infant was buckled in.
HHSC 746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-01-24.
-
Safety & premises Serious
-
Dec 6, 2024 Assessment · Deficiencies cited
-
Staff background & training Serious
One out of the three staff files reviewed during inspection still does not have current First Aid and CPR training.
HHSC 746.1301(a)(3)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
HHSC risk weight: Medium High. Corrected 2025-01-31. Correction verified 2025-01-05.
-
Staff background & training Serious
-
Oct 24, 2024 Inspection · Deficiencies cited
-
Staff background & training Serious
A caregiver was observed transporting the children in care and still does not have transportation training.
HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training
HHSC risk weight: Medium High. Corrected 2024-11-15. Correction verified 2024-10-30.
-
Staff background & training Serious
-
Oct 1, 2024 Inspection · Deficiencies cited
-
Staff background & training Serious
One out of the three staff files reviewed during inspection did not have current First Aid and CPR training.
HHSC 746.1301(a)(3)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
HHSC risk weight: Medium High. Corrected 2024-11-15. Correction verified 2024-12-06.
-
Staff background & training Serious
A caregiver was observed transporting the children in care and does not have transportation training.
HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training
HHSC risk weight: Medium High. Corrected 2024-10-01. Correction verified 2024-10-24.
-
Cleanliness & sanitation Serious
Cleaning products such as diluted bleach spray bottle and sanitizing wipes were accessible to the children in care as they observed within reach in the classroom and in the unlocked children's bathroom cabinet. Note: This was corrected at inspection as the cleaning products were removed and placed out of reach.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected 2024-10-01. Correction verified 2024-10-24.
-
Safety & premises
Safety Documentation for Emergency Drills were not available for review during inspection.
HHSC 746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
HHSC risk weight: Medium. Corrected 2024-10-01. Correction verified 2024-10-24.
-
Staff background & training Serious
-
Jul 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 19, 2024 Report · Deficiencies cited
-
Other Serious
The Director is only present a total of 20 hours per week instead of the required 30 hours per week.
HHSC 746.1011(a) — Director present-Minimum 75%
HHSC risk weight: Medium High. Corrected 2024-09-03. Correction verified 2024-09-18.
-
Other Serious
-
Jul 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 7, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Apr 5, 2024 Inspection · Deficiencies cited
-
Staff background & training Serious
Four caregivers were observed caring for children without a background check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-04-05. Correction verified 2024-04-05.
-
Supervision & ratios Serious
The operation did not have a current fire inspection.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2024-05-31. Correction verified 2024-05-02.
-
Staff background & training Serious
-
Jan 4, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 2, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Oct 20, 2023 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The infant classroom and the three year old room were observed out of ratio. Note: Ratios were corrected when other caregivers arrived at the operation and stepped into the classroom.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-10-20.
-
Supervision & ratios Serious
-
Oct 5, 2023 Inspection · Deficiencies cited
-
Staff background & training Serious
A caregiver was observed transporting the children in care and does not have transportation training.
HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training
HHSC risk weight: Medium High. Corrected 2023-10-05. Correction verified 2023-10-20.
-
Safety & premises Serious
A bopy pillow and a bib were observed in the crib where a three month old slept. Note: The boppy pillow was moved during inspection.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2023-10-05. Correction verified 2023-10-20.
-
Supervision & ratios Serious
The operation did not notify CCR of adding transportation services.
HHSC 746.301(7) — Notification of Additional Services Offered
HHSC risk weight: High. Corrected 2023-10-05. Correction verified 2023-10-20.
-
Cleanliness & sanitation Serious
A care giver's purse and disinfectant wipes were observed accessible to the children in care. Note: They were removed out of children's reach during inspection.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2023-10-05. Correction verified 2023-10-20.
-
Safety & premises Serious
Children have been transported without the required medical authorization.
HHSC 746.5617(a)(2) — Required Equipment in Vehicles - Emergency Medical Information
HHSC risk weight: High. Corrected 2023-10-05. Correction verified 2023-10-20.
-
Supervision & ratios Serious
The operation has been transporting children without the required emergency telephone numbers.
HHSC 746.5617(a)(4) — Required Equipment in Vehicles - Emergency Telephone Numbers for Each Child
HHSC risk weight: High. Corrected 2023-10-05. Correction verified 2023-10-20.
-
Safety & premises Serious
The vehicle used to transport the children in care did not contain the required fire extinguisher.
HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher
HHSC risk weight: High. Corrected 2023-10-05. Correction verified 2023-10-20.
-
Staff background & training Serious
-
Sep 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 31, 2023 Report · Deficiencies cited
-
Other
Parents were not notified of a less serious injury a child sustained while in care.
HHSC 746.307(c) — Parental Notification of Less Serious Injuries
HHSC risk weight: Medium. Corrected 2023-10-27. Correction verified 2023-11-08.
-
Other
-
Aug 29, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
Aug 16, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 21, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Dec 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 14, 2022 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The operation has not removed the previous director from the controlling list. The previous director was inactivated in Oct/2022.
HHSC 745.903(2) — Controlling Person - Submit Controlling Person Form to Licensing within two days after a person becomes a controlling person. See TAC 745.901
HHSC risk weight: High. Corrected 2022-12-21. Correction verified 2022-12-20.
-
Supervision & ratios Serious
The infant classroom was found over ratio by 2 infants. Caregiver was caring for 6 infants with specified age group of 10 months. The child:caregiver ratio for this class is 1:4. The director was found supervising both the preK class of 6 children and the toddler class of 18 children with SAG of 2 years totaling 24 children to one caregiver. This was corrected during inspection as staff reported for their shifts within 20 minutes and the director was able to join the caregiver in the infant classroom. Three caregivers arrived for PreK, and two toddler classrooms.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-12-14. Correction verified 2022-12-28.
-
Supervision & ratios Serious
The director was found supervising both the preK class of 6 children and the toddler class of 18 children with SAG of 2 years totaling 24 children to one caregiver. This was corrected during inspection as staff reported for their shifts within 20 minutes, three caregivers arrived for PreK, and two toddler classrooms.
HHSC 746.1609 — Maximum Group Size 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-12-14. Correction verified 2022-12-28.
-
Supervision & ratios Serious
-
Dec 6, 2022 Report · No deficiencies cited
No violations cited on this visit.
-
Oct 7, 2022 Inspection · Deficiencies cited
-
Cleanliness & sanitation Serious
The under-sink cabinets in the restrooms contained lysol and cleaning products that are accessible to children. There are no security latches for the cabinet doors. This was corrected when all supplies were taken out and placed in a locked cabinet/storage.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected at inspection. Corrected 2022-10-07.
-
Safety & premises Serious
Three large toy trucks were observed to be broken with jagged edges. This was corrected at inspection when a caregiver removed all three from the playground area.
HHSC 746.3701(5) — Safety - Play Materials and Equipment Safe
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-10-07.
-
Records & paperwork
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2022-11-16. Correction verified 2022-10-26.
-
Safety & premises Serious
HHSC 746.605(12) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2022-11-16. Correction verified 2022-10-26.
-
Cleanliness & sanitation Serious
-
Mar 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 25, 2022 Report · No deficiencies cited
No violations cited on this visit.
-
Mar 18, 2022 Inspection · Deficiencies cited
-
Other Serious
An infant was observed sitting in a bouncer seat for longer than the allowed time frame of 15 minutes. NOTE: This was corrected at inspection when infant was pulled out of bouncer and placed on floor to continue.
HHSC 746.2417(2)(B) — Activities for Infants - Not in Restrictive Device for more than 15 Minutes
HHSC risk weight: High. Corrected 2022-04-01. Correction verified 2022-03-28.
-
Supervision & ratios Serious
The operation did not have a documented record of monthly smoke detector/carbon monoxide tests conducted.
HHSC 746.5319 — Smoke Detectors Testing
HHSC risk weight: High. Corrected 2022-04-01. Correction verified 2022-03-28.
-
Other Serious
-
Nov 17, 2021 Inspection · Deficiencies cited
-
Supervision & ratios Serious
Recite: The operation did not have a current fire inspection.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2021-12-01. Correction verified 2021-11-30.
-
Supervision & ratios Serious
-
Nov 4, 2021 Inspection · Deficiencies cited
-
Other Serious
Children were running in the classroom. There were large building blocks all over the floor. Some children were screaming and crying.
HHSC 746.1203(5) — Responsibilities of Caregivers - Children in Control
HHSC risk weight: Medium High. Corrected 2021-11-04. Correction verified 2021-11-17.
-
Other
A child was sitting in a booster seat without being secured with the safety strap. This was observed twice when the child was moved to a high chair in the toddler room when doing an art activity.
HHSC 746.4501(b) — Chairs - Safety Straps Used if Required by Manufacturer
HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-11-04.
-
Supervision & ratios Serious
The operation did not have a current fire inspection.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2021-11-18. Correction verified 2021-11-17.
-
Staff background & training
Three staff files were missing a copy of the driver's license/identification card, proof of education, background eligibility letter and annual training. One staff file was missing proof of education and annual training.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2021-11-18. Correction verified 2021-11-17.
-
Other Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 2, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.