Milestones Academy Of Texas
1740 FM 544, Lewisville, TX 75056 · Denton County
Program
- Type
- Licensed center
- Licensed capacity
- 208
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Fazilat Notta
- Phone
- (469) 962-6886
- Regulated since
- Sep 25, 2024
- HHSC IDs
- Operation 1472626 · number 1793358
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 22 | 10 | Cleanliness & sanitation (2), Illness & medication (2), Supervision & ratios (8), Staff background & training (4), Records & paperwork (2), Other (4) |
| 2025 | 8 | 4 | Supervision & ratios (2), Discipline & child guidance (2), Staff background & training (4) |
| 2024 | 6 | 2 | Staff background & training (2), Records & paperwork (2), Other (2) |
Inspections, investigations & assessments
-
Sep 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 27, 2026 Inspection · Deficiencies cited
-
Staff background & training Serious
A caregiver was observed providing director care for infants in the Oaks I and Oaks II classroom without completing on boarding. The operation does not have any completed paperwork for the caregiver. The operations has not completed orientation with caregiver. The operation has not verified the caregiver has qualifying previous experience. When asked, the caregiver was not knowledge of basic infant needs or standard requirements.
HHSC 746.1003(3) — Director Responsibilities - Employee Assignments
HHSC risk weight: High. Corrected 2026-08-27. Correction verified 2026-09-11.
-
Supervision & ratios Serious
A child was oberved alone in the operations gym restroom during inspection.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-08-27. Correction verified 2026-09-11.
-
Staff background & training Serious
-
Aug 27, 2026 Inspection · Deficiencies cited
-
Staff background & training Serious
A caregiver was observed providing director care for infants in the Oaks I and Oaks II classroom without completing on boarding. The operation does not have any completed paperwork for the caregiver. The operations has not completed orientation with caregiver. The operation has not verified the caregiver has qualifying previous experience. When asked, the caregiver was not knowledge of basic infant needs or standard requirements.
HHSC 746.1003(3) — Director Responsibilities - Employee Assignments
HHSC risk weight: High. Corrected 2026-08-27. Correction verified 2026-09-11.
-
Supervision & ratios Serious
A child was oberved alone in the operations gym restroom during inspection.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-08-27. Correction verified 2026-09-11.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Aug 26, 2026 Report
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 26, 2026 Report
No violations cited on this visit.
-
Aug 5, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 5, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 23, 2026 Inspection · Deficiencies cited
-
Other Serious
The caregivers in Elm I and Maples I did not know the correct number of children they were caring for.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2026-07-23. Correction verified 2026-08-05.
-
Other Serious
-
Jul 23, 2026 Inspection · Deficiencies cited
-
Other Serious
The caregivers in Elm I and Maples I did not know the correct number of children they were caring for.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2026-07-23. Correction verified 2026-08-05.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Jul 20, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 20, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 14, 2026 Inspection · Deficiencies cited
-
Staff background & training
6 of the 10 caregivers' files were reviewed during the inspection; CPR courses did not adhere to guidelines.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2026-08-04. Correction verified 2026-07-23.
-
Cleanliness & sanitation
The operation trash bins do not have libs.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected 2026-07-14. Correction verified 2026-08-27.
-
Supervision & ratios
The operation has three children with identified allergies on their admission form that do not have a food allergy plan on file.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2026-07-28. Correction verified 2026-07-28.
-
Supervision & ratios
Based on information reviewed during the inspection, the operation does not have documentation that a carbon monoxide system is installed at the operation and has been tested.
HHSC 746.5537(b) — Electronic Carbon Monoxide Detection Sys Connected to Alarm/Smoke Detection System
HHSC risk weight: Medium High. Corrected 2026-08-05. Correction verified 2026-07-23.
-
Illness & medication
The operation has a foster care child that has been in care since May of 2026 with no immunization records on file. CI: The child's parent emailed their immunization records during pick up.
HHSC 746.613(c)(2) — Immunization Exception for Children Who are Homeless or in Foster Care
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-07-14.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Jul 14, 2026 Inspection · Deficiencies cited
-
Staff background & training
6 of the 10 caregivers' files were reviewed during the inspection; CPR courses did not adhere to guidelines.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2026-08-04. Correction verified 2026-07-23.
-
Cleanliness & sanitation
The operation trash bins do not have libs.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected 2026-07-14. Correction verified 2026-08-27.
-
Supervision & ratios
The operation has three children with identified allergies on their admission form that do not have a food allergy plan on file.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2026-07-28. Correction verified 2026-07-28.
-
Supervision & ratios
Based on information reviewed during the inspection, the operation does not have documentation that a carbon monoxide system is installed at the operation and has been tested.
HHSC 746.5537(b) — Electronic Carbon Monoxide Detection Sys Connected to Alarm/Smoke Detection System
HHSC risk weight: Medium High. Corrected 2026-08-05. Correction verified 2026-07-23.
-
Illness & medication
The operation has a foster care child that has been in care since May of 2026 with no immunization records on file. CI: The child's parent emailed their immunization records during pick up.
HHSC 746.613(c)(2) — Immunization Exception for Children Who are Homeless or in Foster Care
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-07-14.
-
Staff background & training
-
Jun 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 9, 2026 Report · Deficiencies cited
-
Other
Based on information gathered during the course of the investigation, it was determined that a caregiver was supervising children while using a cell phone device for personal reasons.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2026-07-01. Correction verified 2026-07-14.
-
Supervision & ratios Serious
Information gathered during the investigation indicates that the operation did not provide appropriate supervision to children in care. A caregiver walked out of the classroom and left children alone during naptime.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-07-01. Correction verified 2026-07-14.
-
Records & paperwork Serious
Based on information gathered during the course of the investigation, the director was aware of a situation that placed children at risk and did not report it to CCR.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2026-07-01. Correction verified 2026-07-14.
-
Other
-
Jun 9, 2026 Report · Deficiencies cited
-
Other
Based on information gathered during the course of the investigation, it was determined that a caregiver was supervising children while using a cell phone device for personal reasons.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2026-07-01. Correction verified 2026-07-14.
-
Supervision & ratios Serious
Information gathered during the investigation indicates that the operation did not provide appropriate supervision to children in care. A caregiver walked out of the classroom and left children alone during naptime.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-07-01. Correction verified 2026-07-14.
-
Records & paperwork Serious
Based on information gathered during the course of the investigation, the director was aware of a situation that placed children at risk and did not report it to CCR.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2026-07-01. Correction verified 2026-07-14.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
Feb 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 29, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 29, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Nov 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 15, 2025 Report · Deficiencies cited (self-report)
-
Discipline & child guidance Serious
It was determined that a caregiver slapped a child in the face.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2025-10-27. Correction verified 2025-11-13.
-
Discipline & child guidance Serious
-
Oct 15, 2025 Report · Deficiencies cited (self-report)
-
Discipline & child guidance Serious
It was determined that a caregiver slapped a child in the face.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2025-10-27. Correction verified 2025-11-13.
HHSC inspection history · no longer published by HHSC; kept here
-
Discipline & child guidance Serious
-
Sep 24, 2025 Inspection · Deficiencies cited
-
Staff background & training
Staff are missing the following trainings; -Four staff are missing recognizing and preventing shaken baby syndrome and abusive head trauma, -Two staff are missing understanding and using safe sleep practices and preventing sudden infant death syndrome and -Four staff are missing understanding early childhood brain development.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2025-10-15. Correction verified 2025-10-15.
-
Staff background & training
Staff files were observed missing the following; - One staff is missing training in emergency preparedness; -Six staff are missing training in preventing and controlling the spread of communicable diseases, -Three staff are missing training in administering medication, -Six staff are missing training in preventing and responding to emergencies due to food or an allergic reaction, -Six staff are missing training in understanding building and physical premises safety, and -Six staff are missing training in handling, storing, and disposing of hazardous materials
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2025-10-15. Correction verified 2025-10-15.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Sep 24, 2025 Inspection · Deficiencies cited
-
Staff background & training
Staff are missing the following trainings; -Four staff are missing recognizing and preventing shaken baby syndrome and abusive head trauma, -Two staff are missing understanding and using safe sleep practices and preventing sudden infant death syndrome and -Four staff are missing understanding early childhood brain development.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2025-10-15. Correction verified 2025-10-15.
-
Staff background & training
Staff files were observed missing the following; - One staff is missing training in emergency preparedness; -Six staff are missing training in preventing and controlling the spread of communicable diseases, -Three staff are missing training in administering medication, -Six staff are missing training in preventing and responding to emergencies due to food or an allergic reaction, -Six staff are missing training in understanding building and physical premises safety, and -Six staff are missing training in handling, storing, and disposing of hazardous materials
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2025-10-15. Correction verified 2025-10-15.
-
Staff background & training
-
May 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 11, 2025 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
A caregiver did not properly position themselves on the playground when a child was able to open the emergency gate and get out. The caregiver was unaware the child was outside of the gate.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-04-28. Correction verified 2025-05-08.
-
Supervision & ratios Serious
-
Apr 11, 2025 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
A caregiver did not properly position themselves on the playground when a child was able to open the emergency gate and get out. The caregiver was unaware the child was outside of the gate.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-04-28. Correction verified 2025-05-08.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Mar 3, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 3, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 16, 2024 Report · Deficiencies cited
-
Other Serious
A parent was not notified immediately of a situation involving their child.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-09-05. Correction verified 2024-09-12.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Aug 16, 2024 Report · Deficiencies cited
-
Other Serious
A parent was not notified immediately of a situation involving their child.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-09-05. Correction verified 2024-09-12.
-
Other Serious
-
Jul 11, 2024 Inspection · Deficiencies cited
-
Records & paperwork
Ten children files were observed and missing the following; Five children files are missing the special care statements. Three children files are missing the parents signing off on receiving the parent handbook. Three children files are missing health statements.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2024-07-26. Correction verified 2024-07-23.
-
Staff background & training
Eight staff files were observed and missing the following; Two staff are missing a signed statement that they received the center policies. Two staff are missing a signed statement that they received the personnel policies. Two staff are missing signed statements for completing orientation.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2024-07-18. Correction verified 2024-07-30.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork
-
Jul 11, 2024 Inspection · Deficiencies cited
-
Records & paperwork
Ten children files were observed and missing the following; Five children files are missing the special care statements. Three children files are missing the parents signing off on receiving the parent handbook. Three children files are missing health statements.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2024-07-26. Correction verified 2024-07-23.
-
Staff background & training
Eight staff files were observed and missing the following; Two staff are missing a signed statement that they received the center policies. Two staff are missing a signed statement that they received the personnel policies. Two staff are missing signed statements for completing orientation.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2024-07-18. Correction verified 2024-07-30.
-
Records & paperwork
-
May 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.