Cradles And Crayons

11660 MONTWOOD DR STE O, El Paso, TX 79936 · El Paso County

18cited violations

2serious

11inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 108
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:00 AM-06:30 PM
Director / administrator: Topacio Ortiz
Phone: (915) 849-1711
Regulated since: Nov 6, 2018
HHSC IDs: Operation 1304569 · number 1672836
Official record: HHSC Child Care Search

Violations by category

Illness & medication 1
Supervision & ratios 1
Safety & premises 2
Staff background & training 5
Records & paperwork 6
Other 3

Year by year

Year	Violations	Serious	Main categories
2026	4	0	Staff background & training (2), Records & paperwork (2)
2025	1	0	Safety & premises (1)
2024	3	0	Illness & medication (1), Records & paperwork (2)
2023	2	2	Safety & premises (1), Other (1)
2022	8	0	Supervision & ratios (1), Staff background & training (3), Records & paperwork (2), Other (2)

Inspections, investigations & assessments

Mar 10, 2026 Inspection · Deficiencies cited
- Staff background & training
  Six caregivers did not have the required abuse and neglect training on file.
  
  HHSC 746.1309(c) — Documented Annual Training - 1 hour in Prevention, Recognition and Reporting of child maltreatment
  
  HHSC risk weight: Medium. Corrected 2026-03-20. Correction verified 2026-03-11.
- Staff background & training
  Two caregivers did not have the required transportation training on file.
  
  HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
  
  HHSC risk weight: Medium High. Corrected 2026-03-20. Correction verified 2026-03-11.
- Records & paperwork
  The gas inspection was conducted on 1/16/24. The inspection got expired on 1/16/26. A gas inspection is required every two years.
  
  HHSC 746.801(13) — Required Records Maintained and Made Available - Gas Inspection Report
  
  HHSC risk weight: Medium. Corrected 2026-03-24. Correction verified 2026-03-17.
- Records & paperwork
  One caregiver did not have the notarized affidavit available to be reviewed on file.
  
  HHSC 746.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
  
  HHSC risk weight: Medium Low. Corrected 2026-03-20. Correction verified 2026-03-16.
HHSC inspection history
May 1, 2025 Inspection · Deficiencies cited
- Safety & premises
  The fire inspection has expired; the last inspection was conducted on 3/20/2024.
  
  HHSC 746.801(11) — Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
  
  HHSC risk weight: Medium High. Corrected 2025-06-01. Correction verified 2025-05-30.
HHSC inspection history
Dec 30, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 26, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 6, 2024 Inspection · Deficiencies cited
- Records & paperwork
  Two children were missing a copy of the health statement in their file.
  
  HHSC 746.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2024-06-20. Correction verified 2024-06-14.
- Illness & medication
  One child was missing a copy of the immunizations in his file.
  
  HHSC 746.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2024-05-31. Correction verified 2024-05-07.
- Records & paperwork
  A recent gas inspection was not available to be reviewed. The last inspection on file was conducted on 12/17/2021.
  
  HHSC 746.801(13) — Required Records Maintained and Made Available - Gas Inspection Report
  
  HHSC risk weight: Medium. Corrected 2024-05-17. Correction verified 2024-05-07.
HHSC inspection history
Jun 9, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 18, 2023 Inspection · Deficiencies cited
- Safety & premises Serious
  The fire extinguisher in one of the van was expired. The fire extinguisher tag expired on October 2022.
  
  HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher
  
  HHSC risk weight: High. Corrected 2023-06-02. Correction verified 2023-06-01.
- Other Serious
  The child safety alarms in two of the vans are not in working conditions. The alarms were tested three times and the alarms were not fully working.
  
  HHSC 746.5625(b) — Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
  
  HHSC risk weight: High. Corrected 2023-06-12. Correction verified 2023-06-09.
HHSC inspection history
Oct 24, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 26, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 23, 2022 Report · Deficiencies cited
- Other
  During the observation of the day care video, it was observed that a teacher early in the morning was using her cell phone to plan activities for the children and she was also caring for a child.
  
  HHSC 746.1203(6) — Responsibilities of Caregivers - Free of other activities
  
  HHSC risk weight: Medium High. Corrected 2022-10-17. Correction verified 2022-10-24.
HHSC inspection history
Aug 24, 2022 Inspection · Deficiencies cited
- Staff background & training
  An employee did not have a copy of their high diploma on file to be reviewed.
  
  HHSC 746.1107(2) — Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion
  
  HHSC risk weight: Medium High. Corrected 2022-09-02. Correction verified 2022-08-29.
- Staff background & training
  Five employees did not have a current first aid and CPR training on file.
  
  HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
  
  HHSC risk weight: Medium High. Corrected 2022-09-09. Correction verified 2022-08-29.
- Staff background & training
  Two employees did not have documentation of having a current transportation training.
  
  HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
  
  HHSC risk weight: Medium High. Corrected 2022-09-02. Correction verified 2022-08-29.
- Records & paperwork
  Five children did not have a copy of their health statement on file.
  
  HHSC 746.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2022-09-30. Correction verified 2022-09-19.
- Other
  Two children did not have the admission date on their admission form.
  
  HHSC 746.605(3) — Required Admission Information - Date of Admission
  
  HHSC risk weight: Medium Low. Corrected 2022-09-02. Correction verified 2022-09-06.
- Supervision & ratios
  The operation did not have a current gas inspection. The last inspection was conducted on 1/24/2020.
  
  HHSC 746.801(13) — Required Records Maintained and Made Available - Gas Inspection Report
  
  HHSC risk weight: Medium. Corrected 2022-09-09. Correction verified 2022-08-29.
- Records & paperwork
  An employee did not have a copy of their photo ID on file.
  
  HHSC 746.901(8) — Required Personnel Records- Photo Identification
  
  HHSC risk weight: Medium. Corrected 2022-09-02. Correction verified 2022-08-29.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Cradles and Crayons, 11660 MONTWOOD DR STE O, El Paso, TX 79936-0709 (operation ID 1304569, operation number 1672836), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.