Ashford Montessori
20301 JACKIES RANCH RD, Pflugerville, TX 78660 · Travis County
Program
- Type
- Licensed center
- Licensed capacity
- 150
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Kim Nguyen
- Phone
- (512) 670-3400
- Regulated since
- Feb 17, 2010
- HHSC IDs
- Operation 516528 · number 1028987
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 6 | 2 | Other (6) |
| 2025 | 2 | 0 | Safety & premises (2) |
| 2024 | 14 | 4 | Cleanliness & sanitation (2), Safety & premises (4), Staff background & training (6), Other (2) |
| 2023 | 18 | 4 | Supervision & ratios (2), Discipline & child guidance (2), Staff background & training (10), Other (4) |
Inspections, investigations & assessments
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Aug 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Aug 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 20, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Aug 20, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 10, 2026 Report · Deficiencies cited
-
Other
It was determined that a caregiver was using a personal electronic device to play games while caring for children.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2026-08-21. Correction verified 2026-08-21.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
Jul 10, 2026 Report · Deficiencies cited
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Other
It was determined that a caregiver was using a personal electronic device to play games while caring for children.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2026-08-21. Correction verified 2026-08-21.
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Other
-
Jul 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 7, 2026 Report · Deficiencies cited
-
Other Serious
It was determined a caregiver was roughly grabbing children by the arms when they misbehaved.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-08-05. Correction verified 2026-08-21.
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Other Serious
-
Jul 7, 2026 Report · Deficiencies cited
-
Other Serious
It was determined a caregiver was roughly grabbing children by the arms when they misbehaved.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-08-05. Correction verified 2026-08-21.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Jul 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 29, 2026 Report · Deficiencies cited
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Other
It was determined a caregiver was on a personal device while caring for children and using it for personal reasons.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2026-06-26. Correction verified 2026-07-02.
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Other
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May 29, 2026 Report · Deficiencies cited
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Other
It was determined a caregiver was on a personal device while caring for children and using it for personal reasons.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2026-06-26. Correction verified 2026-07-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
Feb 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 9, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 9, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jun 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Feb 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 10, 2025 Inspection · Deficiencies cited
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Safety & premises
In one classroom, observed inadequate space between each nap mat/cot.
HHSC 746.2909(4) — Arrangement of Napping Equipment - Provides Access to Walkway
HHSC risk weight: Medium High. Corrected 2025-02-10. Correction verified 2025-02-19.
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Safety & premises
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Feb 10, 2025 Inspection · Deficiencies cited
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Safety & premises
In one classroom, observed inadequate space between each nap mat/cot.
HHSC 746.2909(4) — Arrangement of Napping Equipment - Provides Access to Walkway
HHSC risk weight: Medium High. Corrected 2025-02-10. Correction verified 2025-02-19.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Feb 7, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Feb 7, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 17, 2024 Inspection · Deficiencies cited
-
Staff background & training
One staff did not have handling, storing, and disposing of hazardous materials training.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2024-06-24. Correction verified 2024-06-18.
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Staff background & training
Two caregivers did not have training certificates for Sids/Shaken baby, and Infant Brain Development trainings that were completed.
HHSC 746.1329(a) — Documentation of Training Requirements - Original Training Certification Card or Letter in each Employee's personnel record
HHSC risk weight: Medium Low. Corrected 2024-06-24. Correction verified 2024-06-20.
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Cleanliness & sanitation
One tile in a children's bathroom is cracked and raised up off of the floor.
HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected 2024-07-08. Correction verified 2024-06-24.
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Safety & premises
The outdoor area had plastic bumpers around the loosefill that had four different areas with cracks in them while children were present.
HHSC 746.3701(5) — Safety - Play Materials and Equipment Safe
HHSC risk weight: Medium High. Corrected 2024-07-08. Correction verified 2024-06-24.
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Safety & premises
The outdoor play area bumpers around the loose fill has 3 nails sticking up out of them while children were present outside. This was corrected when the director hammered them back down during inspection.
HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-06-17.
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Other Serious
Two caregivers hired after 9/1/23 did not have the Pre-Employment Affidavit form 2912.
HHSC HRC 42.0563 - Employment affidavit regarding inappropriate r — HRC 42.0563 - Employment affidavit regarding inappropriate relationship with minor
HHSC risk weight: High. Corrected 2024-06-24. Correction verified 2024-06-18.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
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Jun 17, 2024 Inspection · Deficiencies cited
-
Staff background & training
One staff did not have handling, storing, and disposing of hazardous materials training.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2024-06-24. Correction verified 2024-06-18.
-
Staff background & training
Two caregivers did not have training certificates for Sids/Shaken baby, and Infant Brain Development trainings that were completed.
HHSC 746.1329(a) — Documentation of Training Requirements - Original Training Certification Card or Letter in each Employee's personnel record
HHSC risk weight: Medium Low. Corrected 2024-06-24. Correction verified 2024-06-20.
-
Cleanliness & sanitation
One tile in a children's bathroom is cracked and raised up off of the floor.
HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected 2024-07-08. Correction verified 2024-06-24.
-
Safety & premises
The outdoor area had plastic bumpers around the loosefill that had four different areas with cracks in them while children were present.
HHSC 746.3701(5) — Safety - Play Materials and Equipment Safe
HHSC risk weight: Medium High. Corrected 2024-07-08. Correction verified 2024-06-24.
-
Safety & premises
The outdoor play area bumpers around the loose fill has 3 nails sticking up out of them while children were present outside. This was corrected when the director hammered them back down during inspection.
HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-06-17.
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Other Serious
Two caregivers hired after 9/1/23 did not have the Pre-Employment Affidavit form 2912.
HHSC HRC 42.0563 - Employment affidavit regarding inappropriate r — HRC 42.0563 - Employment affidavit regarding inappropriate relationship with minor
HHSC risk weight: High. Corrected 2024-06-24. Correction verified 2024-06-18.
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Staff background & training
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Jan 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 9, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
An individual was present at the operation without an eligible background check during inspection. The individual left the operation during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-01-09. Correction verified 2024-01-22.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training Serious
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Jan 9, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
An individual was present at the operation without an eligible background check during inspection. The individual left the operation during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-01-09. Correction verified 2024-01-22.
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Staff background & training Serious
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Dec 29, 2023 Inspection · Deficiencies cited
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Other
Two caregivers did not have information showing each child's age that they was responsible for. Three caregivers did not know the ages of the children they were responsible for. This was corrected when the director provided the children's files which included the date of birth for each child.
HHSC 746.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-12-29.
HHSC inspection history · no longer published by HHSC; kept here
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Other
-
Dec 29, 2023 Inspection · Deficiencies cited
-
Other
Two caregivers did not have information showing each child's age that they was responsible for. Three caregivers did not know the ages of the children they were responsible for. This was corrected when the director provided the children's files which included the date of birth for each child.
HHSC 746.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-12-29.
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Other
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Dec 28, 2023 Report · Deficiencies cited
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Staff background & training Serious
The director assigned a caregiver assignments that did not match their skills, abilities, and training.
HHSC 746.1003(3) — Director Responsibilities - Employee Assignments
HHSC risk weight: High. Corrected 2024-01-11. Correction verified 2024-01-12.
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Staff background & training
A caregiver who was under the age of 18 and attending high school was left alone with sole responsibility of caring for children.
HHSC 746.1109(b)(1) — Caregiver Qualification Age Exemption Attends High School - Not in Charge of Group
HHSC risk weight: Medium. Corrected 2024-01-11. Correction verified 2024-01-12.
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Staff background & training
The operation employed three caregivers who were under the age of 18 and was not enrolled nor completed a childcare career program.
HHSC 746.1109(b)(3)(A) — Caregiver Qualification Age Exemption Attends High School - Enrolled in Child-care Career Program Approved by TEA/TEPSAC
HHSC risk weight: Medium. Corrected 2024-01-11. Correction verified 2024-01-12.
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Staff background & training
The Director does not have current training in the following topics: Transportation, Health and Safety, Medications and Allergies, Child Abuse and Neglect, Building and Physical premises safety, Emergency Procedures, and Ensuring Safe Environment.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2024-02-01. Correction verified 2024-01-23.
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Staff background & training
The operation created a high school diploma in an attempt to satisfy Minimum Standards caregiver qualification requirements. The diploma did not accurately reflect the education that the caregiver had.
HHSC 746.201(9) — Complying with Laws and Rules
HHSC risk weight: Medium High. Corrected 2024-01-11. Correction verified 2024-01-12.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training Serious
-
Dec 28, 2023 Report · Deficiencies cited
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Staff background & training Serious
The director assigned a caregiver assignments that did not match their skills, abilities, and training.
HHSC 746.1003(3) — Director Responsibilities - Employee Assignments
HHSC risk weight: High. Corrected 2024-01-11. Correction verified 2024-01-12.
-
Staff background & training
A caregiver who was under the age of 18 and attending high school was left alone with sole responsibility of caring for children.
HHSC 746.1109(b)(1) — Caregiver Qualification Age Exemption Attends High School - Not in Charge of Group
HHSC risk weight: Medium. Corrected 2024-01-11. Correction verified 2024-01-12.
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Staff background & training
The operation employed three caregivers who were under the age of 18 and was not enrolled nor completed a childcare career program.
HHSC 746.1109(b)(3)(A) — Caregiver Qualification Age Exemption Attends High School - Enrolled in Child-care Career Program Approved by TEA/TEPSAC
HHSC risk weight: Medium. Corrected 2024-01-11. Correction verified 2024-01-12.
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Staff background & training
The Director does not have current training in the following topics: Transportation, Health and Safety, Medications and Allergies, Child Abuse and Neglect, Building and Physical premises safety, Emergency Procedures, and Ensuring Safe Environment.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2024-02-01. Correction verified 2024-01-23.
-
Staff background & training
The operation created a high school diploma in an attempt to satisfy Minimum Standards caregiver qualification requirements. The diploma did not accurately reflect the education that the caregiver had.
HHSC 746.201(9) — Complying with Laws and Rules
HHSC risk weight: Medium High. Corrected 2024-01-11. Correction verified 2024-01-12.
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Staff background & training Serious
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Dec 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 15, 2023 Report · Deficiencies cited
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Discipline & child guidance Serious
Five children and one adult reported inappropriate discipline was conducted at the operation. Three children reported a caregiver grabbed their arm forcibly. One child reported that a caregiver bent his wrist back. One parent reported that her child cries when coming to school and seems fearful. One caregiver reported that an autistic non-verbal school-aged child was confined to a dark bathroom because she was crying.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2024-01-02. Correction verified 2024-01-09.
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Supervision & ratios
Three children reported that time-out is used when children do not sleep at naptime. Three children reported that children have to sit in a chair for the duration of naptime with no activity provided. One child reported that he hates naptime because he has to sit in a chair the whole time.
HHSC 746.2907(a) — Alternate Activity for Non-sleeping Children
HHSC risk weight: Medium. Corrected 2024-01-02. Correction verified 2024-01-09.
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Discipline & child guidance Serious
-
Dec 15, 2023 Report · Deficiencies cited
-
Discipline & child guidance Serious
Five children and one adult reported inappropriate discipline was conducted at the operation. Three children reported a caregiver grabbed their arm forcibly. One child reported that a caregiver bent his wrist back. One parent reported that her child cries when coming to school and seems fearful. One caregiver reported that an autistic non-verbal school-aged child was confined to a dark bathroom because she was crying.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2024-01-02. Correction verified 2024-01-09.
-
Supervision & ratios
Three children reported that time-out is used when children do not sleep at naptime. Three children reported that children have to sit in a chair for the duration of naptime with no activity provided. One child reported that he hates naptime because he has to sit in a chair the whole time.
HHSC 746.2907(a) — Alternate Activity for Non-sleeping Children
HHSC risk weight: Medium. Corrected 2024-01-02. Correction verified 2024-01-09.
HHSC inspection history · no longer published by HHSC; kept here
-
Discipline & child guidance Serious
-
Jul 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 6, 2023 Report · Deficiencies cited
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Other
There is enough evidence to determine that one of the two caregivers who were on the field trip didn't have a camp shirt or lanyard etc. to easily identify the teacher as part of the field trip.
HHSC 746.3001(7) — Field Trips - Caregivers Easily Identifiable
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-06-30.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Jun 6, 2023 Report · Deficiencies cited
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Other
There is enough evidence to determine that one of the two caregivers who were on the field trip didn't have a camp shirt or lanyard etc. to easily identify the teacher as part of the field trip.
HHSC 746.3001(7) — Field Trips - Caregivers Easily Identifiable
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-06-30.
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Other
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Dec 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 20, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Dec 20, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 11, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 11, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 7, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 7, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 4, 2021 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 4, 2021 Report · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.