Greenwood Molina Childrens Center
954 NATIONAL DR, Corpus Christi, TX 78416 · Nueces County
Program
- Type
- Licensed center
- Licensed capacity
- 69
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-11:30 PM
- Director / administrator
- Maria Martinez
- Phone
- (361) 854-2251
- Regulated since
- Apr 30, 1987
- HHSC IDs
- Operation 94205 · number 8250
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 4 | 4 | Supervision & ratios (2), Discipline & child guidance (2) |
| 2025 | 10 | 0 | Cleanliness & sanitation (2), Staff background & training (6), Other (2) |
| 2024 | 6 | 0 | Supervision & ratios (2), Staff background & training (4) |
| 2023 | 8 | 0 | Cleanliness & sanitation (4), Records & paperwork (2), Other (2) |
| 2022 | 12 | 0 | Cleanliness & sanitation (2), Supervision & ratios (2), Safety & premises (2), Staff background & training (6) |
| 2021 | 10 | 6 | Cleanliness & sanitation (2), Supervision & ratios (6), Other (2) |
Inspections, investigations & assessments
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Mar 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 13, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A caregiver was observed on video footage, not properly supervising the afterschool classroom/toddler classroom during the emergency situation.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-03-12. Correction verified 2026-03-25.
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Discipline & child guidance Serious
A caregiver was observed on video footage, holding a child by the legs preventing them from kicking/hitting the caregiver.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2026-03-12. Correction verified 2026-03-25.
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Supervision & ratios Serious
-
Feb 13, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A caregiver was observed on video footage, not properly supervising the afterschool classroom/toddler classroom during the emergency situation.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-03-12. Correction verified 2026-03-25.
-
Discipline & child guidance Serious
A caregiver was observed on video footage, holding a child by the legs preventing them from kicking/hitting the caregiver.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2026-03-12. Correction verified 2026-03-25.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Dec 9, 2025 Inspection · Deficiencies cited
-
Staff background & training
Three out of three caregivers were missing the following mandatory trainings: Emergency preparedness, Preventing and controlling the spread of communicable diseases, including immunizations, Administering medication, Preventing and responding to emergencies due to food or an allergic reaction, Understanding building and physical premises safety, and Handling, storing, and disposing of hazardous materials.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2026-01-14. Correction verified 2026-01-14.
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Staff background & training
The director had all of the following training topics: Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS), and Understanding early childhood brain development.
HHSC 746.1311(d) — Director Annual Training - Caring for children under 24 months
HHSC risk weight: Medium High. Corrected 2025-12-31. Correction verified 2025-12-31.
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Staff background & training
The director had the following annual mandatory trainings: Emergency preparedness, Preventing and controlling the spread of communicable diseases, including immunizations, Administering medication, Preventing and responding to emergencies due to food or an allergic reaction, Understanding building and physical premises safety, and Handling, storing, and disposing of hazardous materials.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2025-12-31. Correction verified 2025-12-31.
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Staff background & training
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Dec 9, 2025 Inspection · Deficiencies cited
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Staff background & training
Three out of three caregivers were missing the following mandatory trainings: Emergency preparedness, Preventing and controlling the spread of communicable diseases, including immunizations, Administering medication, Preventing and responding to emergencies due to food or an allergic reaction, Understanding building and physical premises safety, and Handling, storing, and disposing of hazardous materials.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2026-01-14. Correction verified 2026-01-14.
-
Staff background & training
The director had all of the following training topics: Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS), and Understanding early childhood brain development.
HHSC 746.1311(d) — Director Annual Training - Caring for children under 24 months
HHSC risk weight: Medium High. Corrected 2025-12-31. Correction verified 2025-12-31.
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Staff background & training
The director had the following annual mandatory trainings: Emergency preparedness, Preventing and controlling the spread of communicable diseases, including immunizations, Administering medication, Preventing and responding to emergencies due to food or an allergic reaction, Understanding building and physical premises safety, and Handling, storing, and disposing of hazardous materials.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2025-12-31. Correction verified 2025-12-31.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
-
Sep 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 16, 2025 Report · Deficiencies cited
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Other
The hallway to get to one of the classrooms in the second building did not have proper lighting, the lights needed to be replace.
HHSC 746.3407(10) — Center Heated, Lighted and Ventilated Properly
HHSC risk weight: Medium High. Corrected 2025-09-24. Correction verified 2025-09-30.
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Cleanliness & sanitation
The floors and ceilings in the classrooms and restrooms were not maintained cleaned, the paint is chipping, and there are leak stains that look like possible mold.
HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected 2025-09-24. Correction verified 2025-09-30.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Sep 16, 2025 Report · Deficiencies cited
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Other
The hallway to get to one of the classrooms in the second building did not have proper lighting, the lights needed to be replace.
HHSC 746.3407(10) — Center Heated, Lighted and Ventilated Properly
HHSC risk weight: Medium High. Corrected 2025-09-24. Correction verified 2025-09-30.
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Cleanliness & sanitation
The floors and ceilings in the classrooms and restrooms were not maintained cleaned, the paint is chipping, and there are leak stains that look like possible mold.
HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected 2025-09-24. Correction verified 2025-09-30.
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Other
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Jan 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 23, 2024 Assessment · Deficiencies cited
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Supervision & ratios
The operation failed to report the number of employees that left in 2023.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2024-02-01. Correction verified 2024-03-05.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios
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Jan 23, 2024 Assessment · Deficiencies cited
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Supervision & ratios
The operation failed to report the number of employees that left in 2023.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2024-02-01. Correction verified 2024-03-05.
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Supervision & ratios
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Jan 19, 2024 Inspection · Deficiencies cited
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Staff background & training
Five employees did not have the completed 24 hours completed.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2024-02-02. Correction verified 2024-02-05.
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Staff background & training
Four out of five staff did not have their certification upon inspection.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2024-02-02. Correction verified 2024-02-05.
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Staff background & training
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Jan 19, 2024 Inspection · Deficiencies cited
-
Staff background & training
Five employees did not have the completed 24 hours completed.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2024-02-02. Correction verified 2024-02-05.
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Staff background & training
Four out of five staff did not have their certification upon inspection.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2024-02-02. Correction verified 2024-02-05.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Jan 20, 2023 Inspection · Deficiencies cited
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Cleanliness & sanitation
The mat used on the diaper changing table in the toddler room was torn on both side and the table underneath was dirty. This was corrected during the inspection. The diaper changing mat was replaced with one that was not torn and the diaper changing table was cleaned and sanitized. Compliance was met.
HHSC 746.3407(11) — Sanitize Tables Tops, Furniture and Similar Equipment
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-01-19.
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Cleanliness & sanitation
In the Toddler classroom, the diaper changing table does not have a safety mechanism . Photos were taken for documentation purposes.
HHSC 746.3503(c)(1) — Diaper Changing Equipment- If Above Floor Level Must Use Safety Mechanism
HHSC risk weight: Medium High. Corrected 2023-02-02. Correction verified 2023-02-01.
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Records & paperwork
One of the five chidlren files reviewed, did not have the Healthcare Provider Statement.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2023-02-02. Correction verified 2023-02-01.
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Other
A child's Elementary School information (Address and Telephone number) was not documented on the Admissions Form. This was corrected when brought to the Director's attention.
HHSC 746.605(14) — Required Admission Information - School Information for School-age Child
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-01-19.
HHSC inspection history · no longer published by HHSC; kept here
-
Cleanliness & sanitation
-
Jan 20, 2023 Inspection · Deficiencies cited
-
Cleanliness & sanitation
The mat used on the diaper changing table in the toddler room was torn on both side and the table underneath was dirty. This was corrected during the inspection. The diaper changing mat was replaced with one that was not torn and the diaper changing table was cleaned and sanitized. Compliance was met.
HHSC 746.3407(11) — Sanitize Tables Tops, Furniture and Similar Equipment
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-01-19.
-
Cleanliness & sanitation
In the Toddler classroom, the diaper changing table does not have a safety mechanism . Photos were taken for documentation purposes.
HHSC 746.3503(c)(1) — Diaper Changing Equipment- If Above Floor Level Must Use Safety Mechanism
HHSC risk weight: Medium High. Corrected 2023-02-02. Correction verified 2023-02-01.
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Records & paperwork
One of the five chidlren files reviewed, did not have the Healthcare Provider Statement.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2023-02-02. Correction verified 2023-02-01.
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Other
A child's Elementary School information (Address and Telephone number) was not documented on the Admissions Form. This was corrected when brought to the Director's attention.
HHSC 746.605(14) — Required Admission Information - School Information for School-age Child
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-01-19.
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Cleanliness & sanitation
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Feb 7, 2022 Inspection · Deficiencies cited
-
Staff background & training
One out of four staff did not have the required 30 hours of training. Staff member was missing training in child maltreatment, SIDS, shaken baby, early brain development, administering medication, food allergies, building and premises safety, hazardous materials, and emergency preparedness. Staff was also missing trainings in sections (a-f) of this standard. One out of four staff did not have the required 24 hours of annual training. The staff member was missing training in child maltreatment, communicable diseases, administering medication, food allergies, building and premises safety, hazardous materials and blood borne pathogens, and emergency preparedness. Staff was also missing trainings in sections (a-f) of this standard. One out of four staff required pre-service training. Staff member did not have the required 8 hrs. of pre-service training before having unsupervised access to children and did not have the required 24 hours of training within 90 days of employment. The staff member is missing all training in sections (a-f) of this standard.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2022-02-15. Correction verified 2022-02-28.
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Staff background & training
One staff did not have First Aid/CPR training on file. Staff has been employed with the operation since June 2021.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2022-02-21. Correction verified 2022-02-15.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Feb 7, 2022 Inspection · Deficiencies cited
-
Staff background & training
One out of four staff did not have the required 30 hours of training. Staff member was missing training in child maltreatment, SIDS, shaken baby, early brain development, administering medication, food allergies, building and premises safety, hazardous materials, and emergency preparedness. Staff was also missing trainings in sections (a-f) of this standard. One out of four staff did not have the required 24 hours of annual training. The staff member was missing training in child maltreatment, communicable diseases, administering medication, food allergies, building and premises safety, hazardous materials and blood borne pathogens, and emergency preparedness. Staff was also missing trainings in sections (a-f) of this standard. One out of four staff required pre-service training. Staff member did not have the required 8 hrs. of pre-service training before having unsupervised access to children and did not have the required 24 hours of training within 90 days of employment. The staff member is missing all training in sections (a-f) of this standard.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2022-02-15. Correction verified 2022-02-28.
-
Staff background & training
One staff did not have First Aid/CPR training on file. Staff has been employed with the operation since June 2021.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2022-02-21. Correction verified 2022-02-15.
-
Staff background & training
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Feb 1, 2022 Inspection · Deficiencies cited
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Staff background & training
One out of four staff did not have the required 30 hours of training. Staff member was missing training in child maltreatment, SIDS, shaken baby, early brain development, administering medication, food allergies, building and premises safety, hazardous materials, and emergency preparedness. Staff was also missing trainings in sections (a-f) of this standard. One out of four staff did not have the required 24 hours of annual training. The staff member was missing training in child maltreatment, communicable diseases, administering medication, food allergies, building and premises safety, hazardous materials and blood borne pathogens, and emergency preparedness. Staff was also missing trainings in sections (a-f) of this standard. One out of four staff required pre-service training. Staff member did not have the required 8 hrs. of pre-service training before having unsupervised access to children and did not have the required 24 hours of training within 90 days of employment. The staff member is missing all training in sections (a-f) of this standard.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2022-02-15. Correction verified 2022-02-07.
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Supervision & ratios
Inspector observed one caregiver with 18 children in the classroom. The specified age group of the children were 3 yrs. old.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-02-01. Correction verified 2022-02-07.
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Cleanliness & sanitation
Inspector observed one caregiver change two children's diapers and did not wash the children's hands, properly sanitize the diaper changing table after each child, or wash their own hands after changing each child.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2022-02-01. Correction verified 2022-02-07.
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Safety & premises
The emergency preparedness plan on file was missing the following items: there was not an address listed in case of an evacuation, there was not a plan for children to be evacuated if they are under 24 months or who have limited mobility, and how staff will continue to care for children until parents arrive. The emergency preparedness plan also did not have a plan for a lock down situation.
HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
HHSC risk weight: Medium High. Corrected 2022-02-09. Correction verified 2022-02-07.
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Staff background & training
-
Feb 1, 2022 Inspection · Deficiencies cited
-
Staff background & training
One out of four staff did not have the required 30 hours of training. Staff member was missing training in child maltreatment, SIDS, shaken baby, early brain development, administering medication, food allergies, building and premises safety, hazardous materials, and emergency preparedness. Staff was also missing trainings in sections (a-f) of this standard. One out of four staff did not have the required 24 hours of annual training. The staff member was missing training in child maltreatment, communicable diseases, administering medication, food allergies, building and premises safety, hazardous materials and blood borne pathogens, and emergency preparedness. Staff was also missing trainings in sections (a-f) of this standard. One out of four staff required pre-service training. Staff member did not have the required 8 hrs. of pre-service training before having unsupervised access to children and did not have the required 24 hours of training within 90 days of employment. The staff member is missing all training in sections (a-f) of this standard.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2022-02-15. Correction verified 2022-02-07.
-
Supervision & ratios
Inspector observed one caregiver with 18 children in the classroom. The specified age group of the children were 3 yrs. old.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-02-01. Correction verified 2022-02-07.
-
Cleanliness & sanitation
Inspector observed one caregiver change two children's diapers and did not wash the children's hands, properly sanitize the diaper changing table after each child, or wash their own hands after changing each child.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2022-02-01. Correction verified 2022-02-07.
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Safety & premises
The emergency preparedness plan on file was missing the following items: there was not an address listed in case of an evacuation, there was not a plan for children to be evacuated if they are under 24 months or who have limited mobility, and how staff will continue to care for children until parents arrive. The emergency preparedness plan also did not have a plan for a lock down situation.
HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
HHSC risk weight: Medium High. Corrected 2022-02-09. Correction verified 2022-02-07.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Nov 16, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 16, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 9, 2021 Inspection · Deficiencies cited
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Supervision & ratios Serious
Inspector observed one caregiver leave the classroom more than once leaving children unsupervised in the classroom.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2021-11-09. Correction verified 2021-11-16.
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Supervision & ratios
Inspector observed one classroom with one caregiver and 10 children in care. The specified age group was 18-23 months old.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2021-11-12. Correction verified 2021-11-16.
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Other Serious
While conducting a follow up, Inspector overheard caregiver clapping/tapping her hands while re-directing children. This is a re-cite.
HHSC 746.2805(4) — Prohibited Punishments - Hitting with Hand or Instrument
HHSC risk weight: High. Corrected 2021-11-12. Correction verified 2021-11-16.
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Supervision & ratios Serious
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Nov 9, 2021 Inspection · Deficiencies cited
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Supervision & ratios Serious
Inspector observed one caregiver leave the classroom more than once leaving children unsupervised in the classroom.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2021-11-09. Correction verified 2021-11-16.
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Supervision & ratios
Inspector observed one classroom with one caregiver and 10 children in care. The specified age group was 18-23 months old.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2021-11-12. Correction verified 2021-11-16.
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Other Serious
While conducting a follow up, Inspector overheard caregiver clapping/tapping her hands while re-directing children. This is a re-cite.
HHSC 746.2805(4) — Prohibited Punishments - Hitting with Hand or Instrument
HHSC risk weight: High. Corrected 2021-11-12. Correction verified 2021-11-16.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Oct 14, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 14, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 13, 2021 Report · Deficiencies cited
-
Cleanliness & sanitation
Based on the information gathered during the course of the investigation, the operation's playground require loose-fill, the outside toys need to be cleaned, one room has two walls with holes, and an outdoor fence is broken.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2021-11-12. Correction verified 2021-11-16.
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Cleanliness & sanitation
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Oct 13, 2021 Report · Deficiencies cited
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Cleanliness & sanitation
Based on the information gathered during the course of the investigation, the operation's playground require loose-fill, the outside toys need to be cleaned, one room has two walls with holes, and an outdoor fence is broken.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2021-11-12. Correction verified 2021-11-16.
HHSC inspection history · no longer published by HHSC; kept here
-
Cleanliness & sanitation
-
Sep 3, 2021 Report · Deficiencies cited
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Supervision & ratios Serious
Based on the information obtained during the course of the investigation, two staff at the operation are slapping/tapping the children on their hand, back, and/or on the staff's own leg.
HHSC 746.2805(4) — Prohibited Punishments - Hitting with Hand or Instrument
HHSC risk weight: High. Corrected 2021-10-29. Correction verified 2021-11-09.
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Supervision & ratios Serious
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Sep 3, 2021 Report · Deficiencies cited
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Supervision & ratios Serious
Based on the information obtained during the course of the investigation, two staff at the operation are slapping/tapping the children on their hand, back, and/or on the staff's own leg.
HHSC 746.2805(4) — Prohibited Punishments - Hitting with Hand or Instrument
HHSC risk weight: High. Corrected 2021-10-29. Correction verified 2021-11-09.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.