Sau Thi Duong

1827 DEW VALLEY DR, Carrollton, TX 75010 · Denton County

47cited violations

2serious

12inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:00 AM-07:00 PM
Phone: (469) 826-6271
Regulated since: Sep 21, 2015
HHSC IDs: Operation 1193043 · number 1579299
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 15
Safety & premises 5
Food & allergies 2
Staff background & training 10
Records & paperwork 9
Other 6

Year by year

Year	Violations	Serious	Main categories
2025	13	1	Supervision & ratios (1), Safety & premises (1), Staff background & training (4), Records & paperwork (5), Other (2)
2024	28	0	Supervision & ratios (8), Safety & premises (4), Food & allergies (2), Staff background & training (6), Records & paperwork (4), Other (4)
2022	6	1	Supervision & ratios (6)

Inspections, investigations & assessments

Sep 14, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 4, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 3, 2025 Assessment · Deficiencies cited
- Records & paperwork
  An admission form still needs to be provided for a child in care during 4/28/2025 follow-up.
  
  HHSC 747.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2025-07-10. Correction verified 2025-07-03.
HHSC inspection history
May 30, 2025 Assessment · Deficiencies cited
- Records & paperwork
  An admission form still needs to be provided for a child in care during 4/28/2025 follow-up.
  
  HHSC 747.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2025-06-06. Correction verified 2025-07-03.
HHSC inspection history
Apr 24, 2025 Inspection · Deficiencies cited
- Records & paperwork
  A child in care during today's follow-up doesn't have admission form/information.
  
  HHSC 747.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2025-04-28. Correction verified 2025-05-30.
HHSC inspection history
Mar 7, 2025 Assessment · Deficiencies cited
- Staff background & training
  The primary caregiver is lacking 3 hours of required training in this section and needs to provide 3 hours of training in child development, age-appropriate curriculum, guidance and discipline, and or teacher-child interaction.
  
  HHSC 747.1309(b) — Primary Caregiver Annual Training -6 hours in specific topics
  
  HHSC risk weight: Medium. Corrected 2025-03-28. Correction verified 2025-04-25.
- Staff background & training
  The primary caregiver needs to complete and provide certificate communicable disease training.
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2025-03-28. Correction verified 2025-04-25.
- Records & paperwork
  The home daycare still needs to provide personnel file for primary caregiver and household members.
  
  HHSC 747.901 — Personnel Records
  
  HHSC risk weight: Medium. Corrected 2025-03-28. Correction verified 2025-04-30.
HHSC inspection history
Jan 2, 2025 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver is lacking 3 hours of required training in this section and needs to provide 3 hours of training in child development, age-appropriate curriculum, guidance and discipline, and or teacher-child interaction.
  
  HHSC 747.1309(b) — Primary Caregiver Annual Training -6 hours in specific topics
  
  HHSC risk weight: Medium. Corrected 2025-02-18. Correction verified 2025-03-07.
- Staff background & training
  The primary caregiver needs to complete and provide certificate communicable disease training.
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2025-02-18. Correction verified 2025-03-07.
- Other
  The home daycare needs to add a first aid guide to first aid kit.
  
  HHSC 747.3803(a) — First Aid Kit - Complete Kit
  
  HHSC risk weight: Medium. Corrected 2025-02-18. Correction verified 2025-03-06.
- Supervision & ratios
  Procedures for release of children was provided and good.
  
  HHSC 747.501(1) — Written Operational Policies - Release of Children
  
  HHSC risk weight: Medium. Corrected 2025-02-18. Correction verified 2025-03-06.
- Safety & premises
  10 child enrollment forms were reviewed. Addresses for emergency contacts are needed as well as their relationship to the child.
  
  HHSC 747.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2025-02-18. Correction verified 2025-03-06.
- Other Serious
  10 child admission forms were reviewed. Release information needs to be added to admission forms.
  
  HHSC 747.605(7) — Required Admission Information - Release Information
  
  HHSC risk weight: High. Corrected 2025-02-18. Correction verified 2025-03-06.
- Records & paperwork
  The home daycare still needs to provide personnel file for primary caregiver and household members.
  
  HHSC 747.901 — Personnel Records
  
  HHSC risk weight: Medium. Corrected 2025-02-18. Correction verified 2025-03-07.
HHSC inspection history
Nov 7, 2024 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver is lacking 3 hours of required training in this section and needs to provide 3 hours of training in child development, age-appropriate curriculum, guidance and discipline, and or teacher-child interaction.
  
  HHSC 747.1309(b) — Primary Caregiver Annual Training -6 hours in specific topics
  
  HHSC risk weight: Medium. Corrected 2024-12-05. Correction verified 2025-01-02.
- Staff background & training
  The primary caregiver needs to complete and provide certificate for administering medication and communicable disease training.
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2024-12-05. Correction verified 2025-01-02.
- Other
  The home daycare still needs to provide a written activity schedule for licensing to review. An example of activity schedule was provided.
  
  HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
  
  HHSC risk weight: Medium. Corrected 2024-12-05. Correction verified 2025-01-02.
- Food & allergies
  The home daycare needs to add antiseptic wipes, a working thermometer and first aid guide to first aid kit.
  
  HHSC 747.3803(a) — First Aid Kit - Complete Kit
  
  HHSC risk weight: Medium. Corrected 2024-12-05. Correction verified 2025-01-02.
- Safety & premises
  The home daycare needs to provide an emergency preparedness plan to review for the daycare. An example templet was provided.
  
  HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
  
  HHSC risk weight: Medium High. Corrected 2024-12-05. Correction verified 2025-01-02.
- Supervision & ratios
  The home daycare hasn't provided operational policies for the daycare. An example of policies has been provided.
  
  HHSC 747.501(1) — Written Operational Policies - Release of Children
  
  HHSC risk weight: Medium. Corrected 2024-12-05. Correction verified 2025-01-02.
- Records & paperwork
  The home daycare has a copy of the child admission form that needs to be completed by parents.
  
  HHSC 747.601(a) — Children's Records Accessible - to Caregiver
  
  HHSC risk weight: Medium. Corrected 2024-12-05. Correction verified 2025-01-02.
- Records & paperwork
  The home daycare still needs to provide personnel file for primary caregiver and household members.
  
  HHSC 747.901 — Personnel Records
  
  HHSC risk weight: Medium. Corrected 2024-12-05. Correction verified 2025-01-02.
HHSC inspection history
Sep 27, 2024 Assessment · Deficiencies cited
- Staff background & training
  The primary caregiver is lacking 3 hours of required training in this section and needs to provide 3 hours of training in child development, age-appropriate curriculum, guidance and discipline, and or teacher-child interaction.
  
  HHSC 747.1309(b) — Primary Caregiver Annual Training -6 hours in specific topics
  
  HHSC risk weight: Medium. Corrected 2024-10-11. Correction verified 2024-11-07.
- Staff background & training
  The primary caregiver needs to complete and provide certificate for administering medication and communicable disease training.
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2024-10-11. Correction verified 2024-11-07.
- Other
  The home daycare needs to provide a written activity schedule for licensing to review.
  
  HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
  
  HHSC risk weight: Medium. Corrected 2024-10-11. Correction verified 2024-11-07.
- Other
  An attempt was made to conduct a physical follow-up for this deficiency. No one was home at the residence.
  
  HHSC 747.2105(c)(3) — Screen Time Activities - Not Exceed One Hour Daily
  
  HHSC risk weight: Medium. Corrected 2024-10-11. Correction verified 2024-11-07.
- Food & allergies
  The home daycare needs to add antiseptic wipes, a working thermometer and first aid guide to first aid kit.
  
  HHSC 747.3803(a) — First Aid Kit - Complete Kit
  
  HHSC risk weight: Medium. Corrected 2024-10-11. Correction verified 2024-11-07.
- Other
  The home daycare needs to provide documentation of completed children product safety certification.
  
  HHSC 747.3935(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2024-10-11. Correction verified 2024-11-07.
- Safety & premises
  The home daycare needs to provide an emergency preparedness plan to review for the daycare.
  
  HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
  
  HHSC risk weight: Medium High. Corrected 2024-10-11. Correction verified 2024-11-07.
- Supervision & ratios
  The home daycare hasn't provided operational policies for the daycare.
  
  HHSC 747.501(1) — Written Operational Policies - Release of Children
  
  HHSC risk weight: Medium. Corrected 2024-10-11. Correction verified 2024-11-07.
- Records & paperwork
  The home daycare has not provided child records for children that are currently enrolled at the home daycare for review.
  
  HHSC 747.601(a) — Children's Records Accessible - to Caregiver
  
  HHSC risk weight: Medium. Corrected 2024-10-11. Correction verified 2024-11-07.
- Records & paperwork
  The home daycare still needs to provide personnel file for primary caregiver and household members.
  
  HHSC 747.901 — Personnel Records
  
  HHSC risk weight: Medium. Corrected 2024-10-10. Correction verified 2024-11-07.
HHSC inspection history
Jul 30, 2024 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver is lacking 3 hours of required training in this section.
  
  HHSC 747.1309(b) — Primary Caregiver Annual Training -6 hours in specific topics
  
  HHSC risk weight: Medium. Corrected 2024-08-30. Correction verified 2024-09-27.
- Staff background & training
  The primary caregiver needs to complete administering medication and communicable disease training.
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2024-08-30. Correction verified 2024-09-27.
- Supervision & ratios
  The operation did not have a written activity schedule for licensing to review.
  
  HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
  
  HHSC risk weight: Medium. Corrected 2024-08-06. Correction verified 2024-09-27.
- Supervision & ratios
  A child in care was observed to be on a tablet for the duration of the inspection.
  
  HHSC 747.2105(c)(3) — Screen Time Activities - Not Exceed One Hour Daily
  
  HHSC risk weight: Medium. Corrected 2024-07-30. Correction verified 2024-09-27.
- Safety & premises
  Antiseptic wipes, a working thermotoer and guide to first aid and emergency care is needed.
  
  HHSC 747.3803(a) — First Aid Kit - Complete Kit
  
  HHSC risk weight: Medium. Corrected 2024-08-06. Correction verified 2024-09-27.
- Supervision & ratios
  The operation doesn't have documentation of completed children product safety certification.
  
  HHSC 747.3935(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2024-08-06. Correction verified 2024-09-27.
- Safety & premises
  The home daycare doesn't have an emergency preparedness plan avilable for review.
  
  HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
  
  HHSC risk weight: Medium High. Corrected 2024-08-06. Correction verified 2024-09-27.
- Supervision & ratios
  The home daycare doesn't have written operational policies.
  
  HHSC 747.501(1) — Written Operational Policies - Release of Children
  
  HHSC risk weight: Medium. Corrected 2024-08-06. Correction verified 2024-09-27.
- Supervision & ratios
  The operation did not have child records available for licensing to review.
  
  HHSC 747.601(a) — Children's Records Accessible - to Caregiver
  
  HHSC risk weight: Medium. Corrected 2024-08-06. Correction verified 2024-09-27.
- Supervision & ratios
  The operation doesn't have primary caregiver or household members. records for review for the
  
  HHSC 747.901 — Personnel Records
  
  HHSC risk weight: Medium. Corrected 2024-08-06. Correction verified 2024-09-27.
HHSC inspection history
Aug 10, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 15, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The operation did not have a written activity schedule for licensing to review.
  
  HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
  
  HHSC risk weight: Medium. Corrected 2022-07-29. Correction verified 2022-08-08.
- Supervision & ratios
  The operation did not have an emergency preparedness plan created.
  
  HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
  
  HHSC risk weight: Medium High. Corrected 2022-07-29. Correction verified 2022-08-08.
- Supervision & ratios
  The operation did not provide parents of enrolled children with copies of operational policies.
  
  HHSC 747.503 — Provide Parents With Copy of Policies
  
  HHSC risk weight: Medium. Corrected 2022-07-29. Correction verified 2022-08-08.
- Supervision & ratios Serious
  The operation had a carbon monoxide detctor that did not have a battery,
  
  HHSC 747.5331 — Registered or Licensed Child-Care Home Must be Equipped with a Working Carbon Monoxide (CO) Detection System, unless located in a School Facility
  
  HHSC risk weight: High. Corrected 2022-07-15. Correction verified 2022-08-10.
- Supervision & ratios
  The operation did not have child records available for licensing to review.
  
  HHSC 747.601(c) — Children's Records Accessible - to Licensing
  
  HHSC risk weight: Medium. Corrected 2022-07-29. Correction verified 2022-08-10.
- Supervision & ratios
  The operation did not have a complete personnel record for licensing staff to review.
  
  HHSC 747.901(2) — Personnel Records- Meets Requirements
  
  HHSC risk weight: Medium. Corrected 2022-07-29. Correction verified 2022-08-08.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Sau Thi Duong, 1827 DEW VALLEY DR, Carrollton, TX 75010-2008 (operation ID 1193043, operation number 1579299), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.