Kids USA Montessori Of Frisco 2
8890 MEADOW HILL DR, Frisco, TX 75033 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 348
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Claudia Cruz
- Phone
- (972) 786-4869
- Regulated since
- Jan 29, 2024
- HHSC IDs
- Operation 1453656 · number 1780177
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 24 | 8 | Illness & medication (4), Supervision & ratios (9), Safety & premises (4), Other (7) |
| 2025 | 48 | 16 | Illness & medication (2), Supervision & ratios (6), Discipline & child guidance (10), Safety & premises (10), Food & allergies (6), Staff background & training (8), Other (6) |
| 2024 | 8 | 2 | Supervision & ratios (4), Safety & premises (4) |
| 2023 | 20 | 0 | Supervision & ratios (4), Safety & premises (6), Staff background & training (4), Records & paperwork (6) |
Inspections, investigations & assessments
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Sep 10, 2026 Inspection · Deficiencies cited
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Other Serious
Per the probation conditions a missing enrollment information wasn't obtained. within the required timeframe.
HHSC 745.8641 — Requirements during probation
HHSC risk weight: High. Corrected at inspection. Corrected 2026-09-10.
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Supervision & ratios Serious
1 child enrolled at the operation didn't have authorization for emergency medical care listed on their enrollment form. The parent was contacted and sent the enrollment form to complete. This was corrected today at inspection.
HHSC 746.605(11) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected at inspection. Corrected 2026-09-10.
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Other Serious
-
Sep 10, 2026 Inspection
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 21, 2026 Inspection · Deficiencies cited
-
Safety & premises
The daycare needs to add emergency medical care authorization to required paperwork for field trips. These were being printed and added to the field trip binders.
HHSC 746.3001(2) — Field Trips - Emergency Medical Forms
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-07-21.
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Other
The daycare is currently providing field trips. The daycare didn't have their telephone information listed on what the children wear as required for field trips. This was corrected at inspection by printing out landyards for the children to wear on their upcoming field trip.
HHSC 746.3001(6) — Field Trips - Children Identified with Center
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-07-21.
-
Supervision & ratios
Operational policies were reviewed. The daycare didn't have listed that they have ducks at the center. Information about the ducks was added to the policies and this was corrected at inspection.
HHSC 746.501(a)(17) — Written Operational Policies - Animals
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-07-21.
-
Safety & premises
-
Jul 21, 2026 Inspection · Deficiencies cited
-
Safety & premises
The daycare needs to add emergency medical care authorization to required paperwork for field trips. These were being printed and added to the field trip binders.
HHSC 746.3001(2) — Field Trips - Emergency Medical Forms
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-07-21.
-
Other
The daycare is currently providing field trips. The daycare didn't have their telephone information listed on what the children wear as required for field trips. This was corrected at inspection by printing out landyards for the children to wear on their upcoming field trip.
HHSC 746.3001(6) — Field Trips - Children Identified with Center
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-07-21.
-
Supervision & ratios
Operational policies were reviewed. The daycare didn't have listed that they have ducks at the center. Information about the ducks was added to the policies and this was corrected at inspection.
HHSC 746.501(a)(17) — Written Operational Policies - Animals
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-07-21.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Jun 24, 2026 Inspection · Deficiencies cited
-
Supervision & ratios Serious
Information was obtained for to child admission files within 5 days as required by the operation's probation terms.
HHSC 745.8641 — Requirements during probation
HHSC risk weight: High. Corrected at inspection. Corrected 2026-06-24.
-
Other
1 child needs the name and phone number for the name of the school a school age child attends. The parent was contacted by phone and this information was provided.
HHSC 746.605(13) — Required Admission Information - School Information for School-age Child
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-06-24.
-
Safety & premises
1 child needs an address for their listed emergency contact on the admission form. The parent was contacted by phone and this information was provided.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-06-24.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Jun 24, 2026 Inspection · Deficiencies cited
-
Supervision & ratios Serious
Information was obtained for to child admission files within 5 days as required by the operation's probation terms.
HHSC 745.8641 — Requirements during probation
HHSC risk weight: High. Corrected at inspection. Corrected 2026-06-24.
-
Other
1 child needs the name and phone number for the name of the school a school age child attends. The parent was contacted by phone and this information was provided.
HHSC 746.605(13) — Required Admission Information - School Information for School-age Child
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-06-24.
-
Safety & premises
1 child needs an address for their listed emergency contact on the admission form. The parent was contacted by phone and this information was provided.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-06-24.
-
Supervision & ratios Serious
-
May 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 16, 2026 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The operation didn't use the child record evaluation form to evaluated the new child files per the probation conditions.
HHSC 745.8641 — Requirements during probation
HHSC risk weight: High. Corrected 2026-04-16. Correction verified 2026-04-17.
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Supervision & ratios Serious
-
Apr 16, 2026 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The operation didn't use the child record evaluation form to evaluated the new child files per the probation conditions.
HHSC 745.8641 — Requirements during probation
HHSC risk weight: High. Corrected 2026-04-16. Correction verified 2026-04-17.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Mar 31, 2026 Inspection · Deficiencies cited
-
Illness & medication
A child's epi-pen isn't in it's original container.
HHSC 746.3805(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2026-04-07. Correction verified 2026-04-01.
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Illness & medication
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Mar 31, 2026 Inspection · Deficiencies cited
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Illness & medication
A child's epi-pen isn't in it's original container.
HHSC 746.3805(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2026-04-07. Correction verified 2026-04-01.
HHSC inspection history · no longer published by HHSC; kept here
-
Illness & medication
-
Feb 25, 2026 Inspection · Deficiencies cited
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Other
An infant didn't have updated infant feeding instructions. Updated infant feeding instructions was provided by the parent during today's inspection.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-02-25.
HHSC inspection history · no longer published by HHSC; kept here
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Other
-
Feb 25, 2026 Inspection · Deficiencies cited
-
Other
An infant didn't have updated infant feeding instructions. Updated infant feeding instructions was provided by the parent during today's inspection.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-02-25.
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Other
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Jan 13, 2026 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The operation didn't obtain the required missing enrollment information with-in the required 5-days as required by the operation's probation conditions.
HHSC 745.8641 — Requirements during probation
HHSC risk weight: High. Corrected 2026-01-13. Correction verified 2026-01-13.
-
Illness & medication
4 child files for children recently enrolled were reviewed during today's inspection. One child didn't have the required immunization record. The parent was able to provide a copy of the immunization record during today's inspection.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-01-13.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios Serious
-
Jan 13, 2026 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The operation didn't obtain the required missing enrollment information with-in the required 5-days as required by the operation's probation conditions.
HHSC 745.8641 — Requirements during probation
HHSC risk weight: High. Corrected 2026-01-13. Correction verified 2026-01-13.
-
Illness & medication
4 child files for children recently enrolled were reviewed during today's inspection. One child didn't have the required immunization record. The parent was able to provide a copy of the immunization record during today's inspection.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-01-13.
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Supervision & ratios Serious
-
Dec 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 12, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Dec 12, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 21, 2025 Inspection · Deficiencies cited
-
Safety & premises
1 child admission form needs someone other than parent to be listed for emergency contact and 1 child needs a physical address to be listed for emergency contact. This was corrected at inspection by contacting the parents to provide the necessary information.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-11-21.
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Safety & premises
-
Nov 21, 2025 Inspection · Deficiencies cited
-
Safety & premises
1 child admission form needs someone other than parent to be listed for emergency contact and 1 child needs a physical address to be listed for emergency contact. This was corrected at inspection by contacting the parents to provide the necessary information.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-11-21.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Oct 31, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 31, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 3, 2025 Inspection · Deficiencies cited
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Food & allergies
Lunch was observed during today's inspection. Lunch served today didn't meet five required components.
HHSC 746.3301(b) — Nutrition and Food Service - Follow Meal Patterns
HHSC risk weight: Medium High. Corrected 2025-10-10. Correction verified 2025-10-31.
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Safety & premises
Sanitzing spray was sprayed on a table while an infant was sitting at the table drinking from a cup and left on the table in the reach of the child.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2025-10-03. Correction verified 2025-10-31.
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Other
Two outlets in the infant room that were accessible didn't have outlet covers.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected 2025-10-03. Correction verified 2025-10-31.
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Food & allergies
A food allergy list wasn't posted in the kitchen as required.
HHSC 746.403(b) — Posting Requirements - Child's Food Allergy Plans
HHSC risk weight: Medium High. Corrected 2025-10-03. Correction verified 2025-10-31.
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Supervision & ratios
The operation needs to add information to their operational policies notifyng the parents that there are chickens at the operation.
HHSC 746.501(a)(17) — Written Operational Policies - Animals
HHSC risk weight: Medium. Corrected 2025-10-10. Correction verified 2025-10-10.
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Supervision & ratios
Operational policies were reviewed during today's inspection. The operation doesn't have procedures on how medical emergencies will be handled in their policies.
HHSC 746.501(a)(5) — Written Operational Policies - Emergencies
HHSC risk weight: Medium. Corrected 2025-10-10. Correction verified 2025-10-15.
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Food & allergies
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Oct 3, 2025 Inspection · Deficiencies cited
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Food & allergies
Lunch was observed during today's inspection. Lunch served today didn't meet five required components.
HHSC 746.3301(b) — Nutrition and Food Service - Follow Meal Patterns
HHSC risk weight: Medium High. Corrected 2025-10-10. Correction verified 2025-10-31.
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Safety & premises
Sanitzing spray was sprayed on a table while an infant was sitting at the table drinking from a cup and left on the table in the reach of the child.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2025-10-03. Correction verified 2025-10-31.
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Other
Two outlets in the infant room that were accessible didn't have outlet covers.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected 2025-10-03. Correction verified 2025-10-31.
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Food & allergies
A food allergy list wasn't posted in the kitchen as required.
HHSC 746.403(b) — Posting Requirements - Child's Food Allergy Plans
HHSC risk weight: Medium High. Corrected 2025-10-03. Correction verified 2025-10-31.
-
Supervision & ratios
The operation needs to add information to their operational policies notifyng the parents that there are chickens at the operation.
HHSC 746.501(a)(17) — Written Operational Policies - Animals
HHSC risk weight: Medium. Corrected 2025-10-10. Correction verified 2025-10-10.
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Supervision & ratios
Operational policies were reviewed during today's inspection. The operation doesn't have procedures on how medical emergencies will be handled in their policies.
HHSC 746.501(a)(5) — Written Operational Policies - Emergencies
HHSC risk weight: Medium. Corrected 2025-10-10. Correction verified 2025-10-15.
HHSC inspection history · no longer published by HHSC; kept here
-
Food & allergies
-
Sep 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 17, 2025 Report · Deficiencies cited
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Safety & premises Serious
This standard was reviewed for this investigation. Based on the information received during the investigation, an infant younger than twelve months of age was sleeping in a crib on their stomach.
HHSC 746.2427 — AP Infants Sleep on Backs or Must Have Completed and Signed Sleep Exception Form for the Infant
HHSC risk weight: High. Corrected 2025-10-16. Correction verified 2025-10-31.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises Serious
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Sep 17, 2025 Report · Deficiencies cited
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Safety & premises Serious
This standard was reviewed for this investigation. Based on the information received during the investigation, an infant younger than twelve months of age was sleeping in a crib on their stomach.
HHSC 746.2427 — AP Infants Sleep on Backs or Must Have Completed and Signed Sleep Exception Form for the Infant
HHSC risk weight: High. Corrected 2025-10-16. Correction verified 2025-10-31.
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Safety & premises Serious
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Sep 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 2, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
A teacher in the toddler classroom in direct contact with children. doesn't have the requied background check.
HHSC 745.621(a)(2) — AP Initial background checks submitted - At the time you hire someone
HHSC risk weight: High. Corrected 2025-07-03. Correction verified 2025-07-03.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training Serious
-
Jul 2, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
A teacher in the toddler classroom in direct contact with children. doesn't have the requied background check.
HHSC 745.621(a)(2) — AP Initial background checks submitted - At the time you hire someone
HHSC risk weight: High. Corrected 2025-07-03. Correction verified 2025-07-03.
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Staff background & training Serious
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Jun 16, 2025 Inspection · Deficiencies cited
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Staff background & training
A staff member under the age of 18 doesn't meet the caregiver requirement.
HHSC 746.1109(b)(1) — Caregiver Qualification Age Exemption Attends High School - Not in Charge of Group
HHSC risk weight: Medium. Corrected 2025-06-16. Correction verified 2025-07-02.
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Staff background & training
A staff member under 18 years of age doesn't meet the caregiver qualification that attends high school.
HHSC 746.1109(b)(3)(A) — Caregiver Qualification Age Exemption Attends High School - Enrolled in Child-care Career Program Approved by TEA/TEPSAC
HHSC risk weight: Medium. Corrected 2025-06-16. Correction verified 2025-07-02.
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Staff background & training
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Jun 16, 2025 Inspection · Deficiencies cited
-
Staff background & training
A staff member under the age of 18 doesn't meet the caregiver requirement.
HHSC 746.1109(b)(1) — Caregiver Qualification Age Exemption Attends High School - Not in Charge of Group
HHSC risk weight: Medium. Corrected 2025-06-16. Correction verified 2025-07-02.
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Staff background & training
A staff member under 18 years of age doesn't meet the caregiver qualification that attends high school.
HHSC 746.1109(b)(3)(A) — Caregiver Qualification Age Exemption Attends High School - Enrolled in Child-care Career Program Approved by TEA/TEPSAC
HHSC risk weight: Medium. Corrected 2025-06-16. Correction verified 2025-07-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
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Jun 10, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
Owner was present at the operation today after being notified that she isn't allowed to be present. The owner had to be instructed to leave the facility.
HHSC 745.635(2) — AP Background check determination - If ineligible then you must immediately remove subject from operation and confirm to CBCU receipt of notice letter
HHSC risk weight: High. Corrected 2025-06-10. Correction verified 2025-06-16.
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Other Serious
A teacher in the toddler 1 classroom was observed across the hall at the door of another classroom leaving her class unattended.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-06-10. Correction verified 2025-06-16.
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Safety & premises
It was observed during today's follow up that the children were playing on an outdoor play area while chickens were walking around the play area. This was corrected at inspection by staff rounding up the chickens and moving the children to another play area.
HHSC 746.3905(a) — Animals at Center - No Contact with Chickens, Ducks, Reptiles
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-06-10.
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Staff background & training Serious
-
Jun 10, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
Owner was present at the operation today after being notified that she isn't allowed to be present. The owner had to be instructed to leave the facility.
HHSC 745.635(2) — AP Background check determination - If ineligible then you must immediately remove subject from operation and confirm to CBCU receipt of notice letter
HHSC risk weight: High. Corrected 2025-06-10. Correction verified 2025-06-16.
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Other Serious
A teacher in the toddler 1 classroom was observed across the hall at the door of another classroom leaving her class unattended.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-06-10. Correction verified 2025-06-16.
-
Safety & premises
It was observed during today's follow up that the children were playing on an outdoor play area while chickens were walking around the play area. This was corrected at inspection by staff rounding up the chickens and moving the children to another play area.
HHSC 746.3905(a) — Animals at Center - No Contact with Chickens, Ducks, Reptiles
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-06-10.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training Serious
-
Mar 14, 2025 Assessment · Deficiencies cited
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Discipline & child guidance
The operation isn't complying with the safety plan put in place during a current abuse and neglect investigation stating that they would not bring liquids into the classroom. Three classrooms had beverages inside the class.
HHSC 746.201(9) — Complying with Laws and Rules
HHSC risk weight: Medium High. Corrected 2025-03-14. Correction verified 2025-03-21.
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Discipline & child guidance
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Mar 14, 2025 Assessment · Deficiencies cited
-
Discipline & child guidance
The operation isn't complying with the safety plan put in place during a current abuse and neglect investigation stating that they would not bring liquids into the classroom. Three classrooms had beverages inside the class.
HHSC 746.201(9) — Complying with Laws and Rules
HHSC risk weight: Medium High. Corrected 2025-03-14. Correction verified 2025-03-21.
HHSC inspection history · no longer published by HHSC; kept here
-
Discipline & child guidance
-
Feb 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 16, 2025 Inspection · Deficiencies cited
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Food & allergies
Staff member in infant room was observed feeding an infant a bottle that was lying on a boppy.
HHSC 746.2419(1) — Requirements for Feeding Infants-Hold through 6-months
HHSC risk weight: Medium High. Corrected 2025-01-16. Correction verified 2025-02-06.
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Food & allergies
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Jan 16, 2025 Inspection · Deficiencies cited
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Food & allergies
Staff member in infant room was observed feeding an infant a bottle that was lying on a boppy.
HHSC 746.2419(1) — Requirements for Feeding Infants-Hold through 6-months
HHSC risk weight: Medium High. Corrected 2025-01-16. Correction verified 2025-02-06.
HHSC inspection history · no longer published by HHSC; kept here
-
Food & allergies
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Jan 13, 2025 Report · Deficiencies cited
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Safety & premises Serious
Based on the information found as part of a DFPS investigation, it is determined that the director responsibilities were not carried out when a child received a serious injury while in care. It is the director's responsibility to ensure that emergency procedures are implemented and followed to comply with minimum standards
HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance
HHSC risk weight: High. Corrected 2025-05-22. Correction verified 2025-06-10.
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Supervision & ratios Serious
Based on information received during the investigation conducted by DFPS, it was determined that operation didn't exercise good judgement by placing a cup of hot coffee in the reach of children.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-05-27. Correction verified 2025-06-10.
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Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2025-05-22. Correction verified 2025-06-10.
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Discipline & child guidance
The operation isn't complying with the safety plan put in place during a current abuse and neglect investigation stating that they would not bring liquids into the classroom. Three classrooms had beverages inside the class.
HHSC 746.201(9) — Complying with Laws and Rules
HHSC risk weight: Medium High. Corrected 2025-03-20. Correction verified 2025-04-15.
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Discipline & child guidance
The allegation is related to a DFPS abuse/neglect investigation. Based on information received during the investigation conducted by DFPS, it was determined that the operation staff waited 2 hours and 27 minutes to contact the parents regarding an injury that needed immediate medical attention.
HHSC 746.307(b)(1) — AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2025-05-22. Correction verified 2025-06-10.
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Other Serious
Based on information received during the investigation conducted by DFPS, it was determined that the first aid wasn't properly rendered when a child received a serious burn injury.
HHSC 746.3607(2) — Critical Injury - Give First Aid or CPR
HHSC risk weight: High. Corrected 2025-05-22. Correction verified 2025-06-10.
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Discipline & child guidance
The allegation is related to a DFPS abuse/neglect investigation. Based on information received during the investigation conducted by DFPS, it was determined that the parents weren't allowed access to video footage of an incident of involving neglect of their child.
HHSC 746.521(8) — Parent right to review video recordings of alleged incident of abuse or neglect involving parent child
HHSC risk weight: Medium. Corrected 2025-05-22. Correction verified 2025-06-10.
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Illness & medication
Based on information received during the investigation conducted by DFPS, it was determined the incident report wasn't completed by the caregiver present at the time of the incident. The report included inaccurate information about how the incident occurred. The report also was not signed by the child's parent.
HHSC 746.705 — Incident/Illness Report Form Signed
HHSC risk weight: Low. Corrected 2025-05-22. Correction verified 2025-06-10.
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Safety & premises Serious
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Jan 13, 2025 Report · Deficiencies cited
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Safety & premises Serious
Based on the information found as part of a DFPS investigation, it is determined that the director responsibilities were not carried out when a child received a serious injury while in care. It is the director's responsibility to ensure that emergency procedures are implemented and followed to comply with minimum standards
HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance
HHSC risk weight: High. Corrected 2025-05-22. Correction verified 2025-06-10.
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Supervision & ratios Serious
Based on information received during the investigation conducted by DFPS, it was determined that operation didn't exercise good judgement by placing a cup of hot coffee in the reach of children.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-05-27. Correction verified 2025-06-10.
-
Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2025-05-22. Correction verified 2025-06-10.
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Discipline & child guidance
The operation isn't complying with the safety plan put in place during a current abuse and neglect investigation stating that they would not bring liquids into the classroom. Three classrooms had beverages inside the class.
HHSC 746.201(9) — Complying with Laws and Rules
HHSC risk weight: Medium High. Corrected 2025-03-20. Correction verified 2025-04-15.
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Discipline & child guidance
The allegation is related to a DFPS abuse/neglect investigation. Based on information received during the investigation conducted by DFPS, it was determined that the operation staff waited 2 hours and 27 minutes to contact the parents regarding an injury that needed immediate medical attention.
HHSC 746.307(b)(1) — AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2025-05-22. Correction verified 2025-06-10.
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Other Serious
Based on information received during the investigation conducted by DFPS, it was determined that the first aid wasn't properly rendered when a child received a serious burn injury.
HHSC 746.3607(2) — Critical Injury - Give First Aid or CPR
HHSC risk weight: High. Corrected 2025-05-22. Correction verified 2025-06-10.
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Discipline & child guidance
The allegation is related to a DFPS abuse/neglect investigation. Based on information received during the investigation conducted by DFPS, it was determined that the parents weren't allowed access to video footage of an incident of involving neglect of their child.
HHSC 746.521(8) — Parent right to review video recordings of alleged incident of abuse or neglect involving parent child
HHSC risk weight: Medium. Corrected 2025-05-22. Correction verified 2025-06-10.
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Illness & medication
Based on information received during the investigation conducted by DFPS, it was determined the incident report wasn't completed by the caregiver present at the time of the incident. The report included inaccurate information about how the incident occurred. The report also was not signed by the child's parent.
HHSC 746.705 — Incident/Illness Report Form Signed
HHSC risk weight: Low. Corrected 2025-05-22. Correction verified 2025-06-10.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises Serious
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Aug 30, 2024 Assessment · Deficiencies cited
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Supervision & ratios
The operation still needs to provide notification to Licensing that the parents of all children enrolled at the operation have been notified regarding the safe sleep deficiency.
HHSC 746.311(b) — Parental Notification - Safe Sleeping Deficiency Use Form 2970
HHSC risk weight: Medium. Corrected 2024-09-03. Correction verified 2024-09-03.
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Supervision & ratios
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Aug 30, 2024 Assessment · Deficiencies cited
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Supervision & ratios
The operation still needs to provide notification to Licensing that the parents of all children enrolled at the operation have been notified regarding the safe sleep deficiency.
HHSC 746.311(b) — Parental Notification - Safe Sleeping Deficiency Use Form 2970
HHSC risk weight: Medium. Corrected 2024-09-03. Correction verified 2024-09-03.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios
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Aug 22, 2024 Inspection · Deficiencies cited
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Supervision & ratios
The operation didn't notify the parents of all children enrolled at the operation within the required notification time.
HHSC 746.311(b) — Parental Notification - Safe Sleeping Deficiency Use Form 2970
HHSC risk weight: Medium. Corrected 2024-08-23. Correction verified 2024-08-30.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios
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Aug 22, 2024 Inspection · Deficiencies cited
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Supervision & ratios
The operation didn't notify the parents of all children enrolled at the operation within the required notification time.
HHSC 746.311(b) — Parental Notification - Safe Sleeping Deficiency Use Form 2970
HHSC risk weight: Medium. Corrected 2024-08-23. Correction verified 2024-08-30.
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Supervision & ratios
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Jul 29, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 29, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 8, 2024 Report · Deficiencies cited
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Safety & premises
This standard was reviewed for this investigation. Based on the information received during the investigation, a caregiver failed to properly use a restrictive device when an infant was allowed to sit in the restrictive without being fastened in with the safety straps.
HHSC 746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps
HHSC risk weight: Medium High. Corrected 2024-08-05. Correction verified 2024-08-22.
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Safety & premises Serious
This standard was reviewed for this investigation. Based on the information received during the investigation, an infant younger than twelve months of age was sleeping in a crib with a blanket.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2024-08-05. Correction verified 2024-08-22.
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Safety & premises
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Jul 8, 2024 Report · Deficiencies cited
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Safety & premises
This standard was reviewed for this investigation. Based on the information received during the investigation, a caregiver failed to properly use a restrictive device when an infant was allowed to sit in the restrictive without being fastened in with the safety straps.
HHSC 746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps
HHSC risk weight: Medium High. Corrected 2024-08-05. Correction verified 2024-08-22.
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Safety & premises Serious
This standard was reviewed for this investigation. Based on the information received during the investigation, an infant younger than twelve months of age was sleeping in a crib with a blanket.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2024-08-05. Correction verified 2024-08-22.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises
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May 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 16, 2023 Inspection · Deficiencies cited
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Staff background & training
Age/education qualification information is needed for one employee.
HHSC 746.1107(1) — Additional Minimum Qualifications for Caregivers - Age Requirement
HHSC risk weight: Medium. Corrected 2023-10-23. Correction verified 2023-11-08.
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Records & paperwork
1 child in care needs a health statement for file.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2023-11-06. Correction verified 2023-11-08.
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Records & paperwork
1 child in care needs a hearing and vision screening for file. 1 child in care needs a hearing screening for file.
HHSC 746.603(a)(6) — Children's Records - Vision and Hearing Screening
HHSC risk weight: Low. Corrected 2023-11-06. Correction verified 2023-11-08.
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Staff background & training
Orientation statement regarding abuse/neglect training is needed for 1 employee.
HHSC 746.901(10) — Required Personnel Records- signed dated statement that employee attended abuse/neglect training
HHSC risk weight: Medium. Corrected 2023-10-23. Correction verified 2023-11-08.
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Supervision & ratios
Statement of receipt of center policies is needed for 1 employee.
HHSC 746.901(6)(A) — Required Personnel Records-signed dated statement that employee received child care center's operational policies
HHSC risk weight: Medium. Corrected 2023-10-23. Correction verified 2023-11-08.
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Records & paperwork
Employee statement regarding receipt of personnel policies is needed for 1 employee.
HHSC 746.901(6)(B) — Required Personnel Records-signed dated statement that employee received child care center's personnel policies
HHSC risk weight: Medium Low. Corrected 2023-10-23. Correction verified 2023-11-08.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Oct 16, 2023 Inspection · Deficiencies cited
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Staff background & training
Age/education qualification information is needed for one employee.
HHSC 746.1107(1) — Additional Minimum Qualifications for Caregivers - Age Requirement
HHSC risk weight: Medium. Corrected 2023-10-23. Correction verified 2023-11-08.
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Records & paperwork
1 child in care needs a health statement for file.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2023-11-06. Correction verified 2023-11-08.
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Records & paperwork
1 child in care needs a hearing and vision screening for file. 1 child in care needs a hearing screening for file.
HHSC 746.603(a)(6) — Children's Records - Vision and Hearing Screening
HHSC risk weight: Low. Corrected 2023-11-06. Correction verified 2023-11-08.
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Staff background & training
Orientation statement regarding abuse/neglect training is needed for 1 employee.
HHSC 746.901(10) — Required Personnel Records- signed dated statement that employee attended abuse/neglect training
HHSC risk weight: Medium. Corrected 2023-10-23. Correction verified 2023-11-08.
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Supervision & ratios
Statement of receipt of center policies is needed for 1 employee.
HHSC 746.901(6)(A) — Required Personnel Records-signed dated statement that employee received child care center's operational policies
HHSC risk weight: Medium. Corrected 2023-10-23. Correction verified 2023-11-08.
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Records & paperwork
Employee statement regarding receipt of personnel policies is needed for 1 employee.
HHSC 746.901(6)(B) — Required Personnel Records-signed dated statement that employee received child care center's personnel policies
HHSC risk weight: Medium Low. Corrected 2023-10-23. Correction verified 2023-11-08.
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Staff background & training
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Aug 4, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 4, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 26, 2023 Inspection · Deficiencies cited
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Safety & premises
Outlet cover in infant classroom is broken and needs to be replaced. Telephone and cords are on the floor in the infant room that are accessible to children and need to be moved.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2023-08-04. Correction verified 2023-08-04.
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Safety & premises
The walkway is uneven and separating from the soil causing a safety risk on the outdoor play area.
HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
HHSC risk weight: Medium High. Corrected 2023-08-04. Correction verified 2023-08-04.
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Safety & premises
Loose-fill needs to be added to all of the playgrounds.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2023-08-04. Correction verified 2023-08-04.
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Supervision & ratios
Option that the school can provide meals for the children or that parents can provide meals for their child needs to be added to the operational policies.
HHSC 746.501(a)(10) — Written Operational Policies - Meals
HHSC risk weight: Medium. Corrected 2023-08-04. Correction verified 2023-08-04.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises
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Jul 26, 2023 Inspection · Deficiencies cited
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Safety & premises
Outlet cover in infant classroom is broken and needs to be replaced. Telephone and cords are on the floor in the infant room that are accessible to children and need to be moved.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2023-08-04. Correction verified 2023-08-04.
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Safety & premises
The walkway is uneven and separating from the soil causing a safety risk on the outdoor play area.
HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
HHSC risk weight: Medium High. Corrected 2023-08-04. Correction verified 2023-08-04.
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Safety & premises
Loose-fill needs to be added to all of the playgrounds.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2023-08-04. Correction verified 2023-08-04.
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Supervision & ratios
Option that the school can provide meals for the children or that parents can provide meals for their child needs to be added to the operational policies.
HHSC 746.501(a)(10) — Written Operational Policies - Meals
HHSC risk weight: Medium. Corrected 2023-08-04. Correction verified 2023-08-04.
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Safety & premises
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.