Little Hugs Childcare LLC Dba Milestones
2015 LITTLE ELM TRL STE 100, Cedar Park, TX 78613 · Williamson County
Program
- Type
- Licensed center
- Licensed capacity
- 63
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Marci Ferguson
- Phone
- (737) 268-1916
- Regulated since
- Aug 8, 2013
- HHSC IDs
- Operation 951650 · number 1384487
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 20 | 4 | Illness & medication (2), Supervision & ratios (10), Safety & premises (2), Staff background & training (4), Other (2) |
| 2025 | 20 | 2 | Illness & medication (2), Supervision & ratios (10), Safety & premises (2), Staff background & training (6) |
| 2024 | 10 | 2 | Supervision & ratios (4), Staff background & training (2), Records & paperwork (2), Other (2) |
| 2023 | 10 | 2 | Staff background & training (4), Records & paperwork (2), Other (4) |
| 2022 | 4 | 0 | Staff background & training (4) |
| 2021 | 2 | 2 | Other (2) |
Inspections, investigations & assessments
-
Sep 23, 2026 Inspection
No violations cited on this visit.
-
Sep 23, 2026 Inspection
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 30, 2026 Assessment · Deficiencies cited
-
Supervision & ratios
The operational policies did not include the parent's rights information.
HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
HHSC risk weight: Medium. Corrected 2026-07-06. Correction verified 2026-06-30.
-
Staff background & training
The following records were not available for review. One staff member was missing proof of orientation, diploma, and notarized affidavit.
HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2026-07-06. Correction verified 2026-07-02.
-
Supervision & ratios
-
Jun 30, 2026 Assessment · Deficiencies cited
-
Supervision & ratios
The operational policies did not include the parent's rights information.
HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
HHSC risk weight: Medium. Corrected 2026-07-06. Correction verified 2026-06-30.
-
Staff background & training
The following records were not available for review. One staff member was missing proof of orientation, diploma, and notarized affidavit.
HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2026-07-06. Correction verified 2026-07-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Jun 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 18, 2026 Inspection · Deficiencies cited
-
Safety & premises Serious
A 6 month old was sleeping in a crib with a toy in the crib. This was corrected when the toys was removed from the crib.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2026-05-18. Correction verified 2026-06-03.
-
Other
Four infants do not have infant feeding instructions.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2026-05-22. Correction verified 2026-05-19.
-
Supervision & ratios
The operation does not have a current sanitation inspection.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2026-06-05. Correction verified 2026-05-29.
-
Supervision & ratios
The operational policies did not include the parent's rights information.
HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
HHSC risk weight: Medium. Corrected 2026-06-05. Correction verified 2026-06-30.
-
Supervision & ratios Serious
The operation does not have a current fire inspection.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2026-06-05. Correction verified 2026-05-21.
-
Illness & medication
Four children did not have current immunization records. Two children did not have health statements. One child was missing emergency contact and authorized pick up information.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2026-06-05. Correction verified 2026-06-23.
-
Supervision & ratios
The operation does not currently have system to sign children in and out.
HHSC 746.631(a) — Sign-in and Sign-out Tracking System
HHSC risk weight: Medium High. Corrected 2026-05-20. Correction verified 2026-05-19.
-
Staff background & training
The following records were not available for review. Two staff members were missing proof of orientation, diplomas, and notarized affidavits.
HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2026-06-05. Correction verified 2026-06-30.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises Serious
-
May 18, 2026 Inspection · Deficiencies cited
-
Safety & premises Serious
A 6 month old was sleeping in a crib with a toy in the crib. This was corrected when the toys was removed from the crib.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2026-05-18. Correction verified 2026-06-03.
-
Other
Four infants do not have infant feeding instructions.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2026-05-22. Correction verified 2026-05-19.
-
Supervision & ratios
The operation does not have a current sanitation inspection.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2026-06-05. Correction verified 2026-05-29.
-
Supervision & ratios
The operational policies did not include the parent's rights information.
HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
HHSC risk weight: Medium. Corrected 2026-06-05. Correction verified 2026-06-30.
-
Supervision & ratios Serious
The operation does not have a current fire inspection.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2026-06-05. Correction verified 2026-05-21.
-
Illness & medication
Four children did not have current immunization records. Two children did not have health statements. One child was missing emergency contact and authorized pick up information.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2026-06-05. Correction verified 2026-06-23.
-
Supervision & ratios
The operation does not currently have system to sign children in and out.
HHSC 746.631(a) — Sign-in and Sign-out Tracking System
HHSC risk weight: Medium High. Corrected 2026-05-20. Correction verified 2026-05-19.
-
Staff background & training
The following records were not available for review. Two staff members were missing proof of orientation, diplomas, and notarized affidavits.
HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2026-06-05. Correction verified 2026-06-30.
-
Safety & premises Serious
-
Dec 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 5, 2025 Inspection · Deficiencies cited
-
Supervision & ratios
There was a 14 month old in a group where the oldest child was 4 years old. This was corrected when the 14 month old was moved to the infant classroom.
HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2025-12-05. Correction verified 2025-12-16.
-
Supervision & ratios
The operation did not have safety documentation for emergency drills, fire extinguishers, and smoke detectors available for review.
HHSC 746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
HHSC risk weight: Medium. Corrected 2025-12-12. Correction verified 2025-12-11.
-
Supervision & ratios
The operation did not have a playground maintenance checklist available for review.
HHSC 746.801(8) — Required Records Maintained and Made Available - Playground Maintenance Records
HHSC risk weight: Medium. Corrected 2025-12-12. Correction verified 2025-12-11.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Dec 5, 2025 Inspection · Deficiencies cited
-
Supervision & ratios
There was a 14 month old in a group where the oldest child was 4 years old. This was corrected when the 14 month old was moved to the infant classroom.
HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2025-12-05. Correction verified 2025-12-16.
-
Supervision & ratios
The operation did not have safety documentation for emergency drills, fire extinguishers, and smoke detectors available for review.
HHSC 746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
HHSC risk weight: Medium. Corrected 2025-12-12. Correction verified 2025-12-11.
-
Supervision & ratios
The operation did not have a playground maintenance checklist available for review.
HHSC 746.801(8) — Required Records Maintained and Made Available - Playground Maintenance Records
HHSC risk weight: Medium. Corrected 2025-12-12. Correction verified 2025-12-11.
-
Supervision & ratios
-
Nov 18, 2025 Inspection · Deficiencies cited
-
Staff background & training
Three caregivers did not have training in medication administration, food allergies, hazardous materials, or SIDS and shaken baby syndrome.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2025-11-28. Correction verified 2025-12-05.
-
Staff background & training
Two caregivers did not have current training in pediatric first aid.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2025-12-17. Correction verified 2025-12-19.
-
Staff background & training
Two caregivers did not have current training in pediatric CPR.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2025-12-17. Correction verified 2025-12-19.
-
Safety & premises Serious
One infant was sleeping in a crib with a bib on placing the child at risk of strangulation. This was corrected when the bib was removed from the infant.
HHSC 746.2401(6) — Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers
HHSC risk weight: High. Corrected 2025-11-18. Correction verified 2025-12-05.
-
Illness & medication
One child did not have immunization records available for review.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2025-11-28. Correction verified 2025-12-05.
-
Supervision & ratios
The operation did not have safety documentation for emergency drills, fire extinguishers, and smoke detectors available for review.
HHSC 746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
HHSC risk weight: Medium. Corrected 2025-11-21. Correction verified 2025-12-05.
-
Supervision & ratios
The operation did not have a playground maintenance checklist available for review.
HHSC 746.801(8) — Required Records Maintained and Made Available - Playground Maintenance Records
HHSC risk weight: Medium. Corrected 2025-11-21. Correction verified 2025-12-05.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Nov 18, 2025 Inspection · Deficiencies cited
-
Staff background & training
Three caregivers did not have training in medication administration, food allergies, hazardous materials, or SIDS and shaken baby syndrome.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2025-11-28. Correction verified 2025-12-05.
-
Staff background & training
Two caregivers did not have current training in pediatric first aid.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2025-12-17. Correction verified 2025-12-19.
-
Staff background & training
Two caregivers did not have current training in pediatric CPR.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2025-12-17. Correction verified 2025-12-19.
-
Safety & premises Serious
One infant was sleeping in a crib with a bib on placing the child at risk of strangulation. This was corrected when the bib was removed from the infant.
HHSC 746.2401(6) — Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers
HHSC risk weight: High. Corrected 2025-11-18. Correction verified 2025-12-05.
-
Illness & medication
One child did not have immunization records available for review.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2025-11-28. Correction verified 2025-12-05.
-
Supervision & ratios
The operation did not have safety documentation for emergency drills, fire extinguishers, and smoke detectors available for review.
HHSC 746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
HHSC risk weight: Medium. Corrected 2025-11-21. Correction verified 2025-12-05.
-
Supervision & ratios
The operation did not have a playground maintenance checklist available for review.
HHSC 746.801(8) — Required Records Maintained and Made Available - Playground Maintenance Records
HHSC risk weight: Medium. Corrected 2025-11-21. Correction verified 2025-12-05.
-
Staff background & training
-
Mar 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 18, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Dec 18, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 13, 2024 Inspection · Deficiencies cited
-
Staff background & training
Three caregivers do not have annual training in communicable diseases, and one caregiver does not have training in hazardous materials.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2025-01-03. Correction verified 2025-01-02.
-
Other
Three infants do not have updated feeding instructions.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2025-01-03. Correction verified 2025-01-08.
-
Supervision & ratios
The operation does not have a current sanitation inspection on file.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2025-01-03. Correction verified 2025-01-06.
-
Supervision & ratios Serious
The operation does not have a current fire inspection on file.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2025-01-03. Correction verified 2025-01-02.
-
Records & paperwork
Two staff hired after 9/1/2023 do not have the preemployment affidavit.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2024-12-20. Correction verified 2024-12-17.
-
Staff background & training
-
Dec 13, 2024 Inspection · Deficiencies cited
-
Staff background & training
Three caregivers do not have annual training in communicable diseases, and one caregiver does not have training in hazardous materials.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2025-01-03. Correction verified 2025-01-02.
-
Other
Three infants do not have updated feeding instructions.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2025-01-03. Correction verified 2025-01-08.
-
Supervision & ratios
The operation does not have a current sanitation inspection on file.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2025-01-03. Correction verified 2025-01-06.
-
Supervision & ratios Serious
The operation does not have a current fire inspection on file.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2025-01-03. Correction verified 2025-01-02.
-
Records & paperwork
Two staff hired after 9/1/2023 do not have the preemployment affidavit.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2024-12-20. Correction verified 2024-12-17.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Jan 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 30, 2023 Inspection · Deficiencies cited
-
Other
A caregiver was using screen time activities with children under the age of 2 years. This was corrected during the inspection when the caregiver turned the screen off.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-11-30.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
Nov 30, 2023 Inspection · Deficiencies cited
-
Other
A caregiver was using screen time activities with children under the age of 2 years. This was corrected during the inspection when the caregiver turned the screen off.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-11-30.
-
Other
-
Nov 28, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 28, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
Mar 15, 2023 Inspection · Deficiencies cited
-
Staff background & training Serious
One caregiver was present without an active background check status. This was corrected at inspection when the director had the caregiver leave.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2023-03-15. Correction verified 2023-03-23.
-
Other
There was not a current sanitation inspection. The last sanitation inspection was completed on 12/8/21.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2023-05-17. Correction verified 2023-05-03.
-
Records & paperwork
Out of 6 children records reviewed, 2 were missing a health statement signed by a doctor and 2 were missing hearing and vision test results required after children turn 4 years old.
HHSC 746.801(1) — Required Records Maintained and Made Available - Children's Records
HHSC risk weight: Medium. Corrected 2023-04-07. Correction verified 2023-03-27.
-
Staff background & training
Out of 6 employee records reviewed, 2 were missing the following: - documentation showing the date of the first day on the job - a notarized Licensing Affidavit for Applicants for Employment form - a statement signed and dated by the employee showing they have received a copyof the child-care center's operational and personnel policies - a statement signed and dated by the employee verifying the date the employee attended training during orientation
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2023-03-31. Correction verified 2023-04-19.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Mar 15, 2023 Inspection · Deficiencies cited
-
Staff background & training Serious
One caregiver was present without an active background check status. This was corrected at inspection when the director had the caregiver leave.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2023-03-15. Correction verified 2023-03-23.
-
Other
There was not a current sanitation inspection. The last sanitation inspection was completed on 12/8/21.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2023-05-17. Correction verified 2023-05-03.
-
Records & paperwork
Out of 6 children records reviewed, 2 were missing a health statement signed by a doctor and 2 were missing hearing and vision test results required after children turn 4 years old.
HHSC 746.801(1) — Required Records Maintained and Made Available - Children's Records
HHSC risk weight: Medium. Corrected 2023-04-07. Correction verified 2023-03-27.
-
Staff background & training
Out of 6 employee records reviewed, 2 were missing the following: - documentation showing the date of the first day on the job - a notarized Licensing Affidavit for Applicants for Employment form - a statement signed and dated by the employee showing they have received a copyof the child-care center's operational and personnel policies - a statement signed and dated by the employee verifying the date the employee attended training during orientation
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2023-03-31. Correction verified 2023-04-19.
-
Staff background & training Serious
-
Apr 27, 2022 Inspection · Deficiencies cited
-
Staff background & training
Out of six personnel records reviewed, the following was observed: Five records were missing Building and Physical Premises Safety training; Three records were missing Using/Handling/Disposing of Hazardous Materials training; Two records were missing training on Responding to Food Allergies; and, One record was missing current SIDS/Shaken Baby Syndrome Training
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2022-05-09. Correction verified 2022-06-03.
-
Staff background & training
The Director was missing the required Building and Physical and Premises Safety training.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2022-05-09. Correction verified 2022-06-03.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Apr 27, 2022 Inspection · Deficiencies cited
-
Staff background & training
Out of six personnel records reviewed, the following was observed: Five records were missing Building and Physical Premises Safety training; Three records were missing Using/Handling/Disposing of Hazardous Materials training; Two records were missing training on Responding to Food Allergies; and, One record was missing current SIDS/Shaken Baby Syndrome Training
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2022-05-09. Correction verified 2022-06-03.
-
Staff background & training
The Director was missing the required Building and Physical and Premises Safety training.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2022-05-09. Correction verified 2022-06-03.
-
Staff background & training
-
Dec 10, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 10, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 1, 2021 Report · Deficiencies cited
-
Other Serious
It was found during an investigation that good judgment was not used when ankle weights were used on an infant's ankles without parental or physician consent.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-01-28. Correction verified 2022-02-04.
-
Other Serious
-
Dec 1, 2021 Report · Deficiencies cited
-
Other Serious
It was found during an investigation that good judgment was not used when ankle weights were used on an infant's ankles without parental or physician consent.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-01-28. Correction verified 2022-02-04.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.