Happy Hearts Learning Center

4910 S ZAPATA HWY STE D1, Laredo, TX 78046 · Webb County

8cited violations

0serious

9inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 31
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:30 AM-07:00 PM
Director / administrator: Alicia Martinez
Phone: (956) 795-1555
Regulated since: Jun 5, 2015
HHSC IDs: Operation 1141942 · number 1537521
Official record: HHSC Child Care Search

Violations by category

Safety & premises 4
Staff background & training 1
Records & paperwork 1
Other 2

Year by year

Year	Violations	Main categories
2026	1	Other (1)
2025	1	Safety & premises (1)
2024	1	Safety & premises (1)
2022	1	Records & paperwork (1)
2021	4	Safety & premises (2), Staff background & training (1), Other (1)

Inspections, investigations & assessments

Sep 24, 2026 Inspection

No violations cited on this visit.

HHSC inspection history
Feb 20, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 13, 2026 Report · Deficiencies cited
- Other
  The toddler room has activity space for four children. It was being used by seven children.
  
  HHSC 746.4205(b) — Space Requirements - Over 18 Months of Age Activity Area Not Routinely Exceeded
  
  HHSC risk weight: Medium High. Corrected 2026-04-13. Correction verified 2026-05-11.
HHSC inspection history
Oct 23, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 30, 2025 Inspection · Deficiencies cited
- Safety & premises
  Two infants sitting down in a bucket seat table were not wearing the safety straps. Note: Safety straps were fastened during inspection.
  
  HHSC 746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps
  
  HHSC risk weight: Medium High. Corrected 2025-09-30. Correction verified 2025-10-23.
HHSC inspection history
Oct 3, 2024 Inspection · Deficiencies cited
- Safety & premises
  The concrete floor in the outdoor playground was observed to have holes.
  
  HHSC 746.3701 — Safety - Areas Free From Hazards
  
  HHSC risk weight: Medium High. Corrected 2024-10-10. Correction verified 2024-10-08.
HHSC inspection history
Oct 24, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 18, 2022 Inspection · Deficiencies cited
- Records & paperwork
  One employee was missing the Affidavit for Applicants for Employment Form.
  
  HHSC 746.901(4) — Required Personnel Records - Required Affidavit
  
  HHSC risk weight: Medium Low. Corrected 2022-11-23. Correction verified 2022-11-29.
HHSC inspection history
Dec 7, 2021 Inspection · Deficiencies cited
- Staff background & training
  One out of four employee records evaluated was missing trainings in the following topics: Hazardous materials Administering medication Emergency preparedness
  
  HHSC 746.1309(e) — Documented Annual Training- Required Content
  
  HHSC risk weight: Medium. Corrected 2021-12-21. Correction verified 2021-12-20.
- Other
  One child was observed to be sleeping on the carpet without a mat or cot.
  
  HHSC 746.4503(a) — Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age
  
  HHSC risk weight: Medium. Corrected 2021-12-14. Correction verified 2021-12-08.
- Safety & premises
  A fire drill was last conducted on October 8, 2021.
  
  HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2021-12-10. Correction verified 2021-12-13.
- Safety & premises
  Carbon Monoxide detector was last inspected on June 7, 2021. Smoke Detector was last inspected on May 5, 2021. Fire Extinguisher was last inspected on May 30, 2021.
  
  HHSC 746.5537(a)(2) — Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
  
  HHSC risk weight: Medium High. Corrected 2021-12-08. Correction verified 2021-12-08.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Happy Hearts Learning Center, 4910 S ZAPATA HWY STE D1, Laredo, TX 78046-8670 (operation ID 1141942, operation number 1537521), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.