Creative Steps Academy LLC
3250 ORADELL LN, Dallas, TX 75220 · Dallas County
Program
- Type
- Licensed center
- Licensed capacity
- 85
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Karen Nichols
- Phone
- (214) 989-7586
- Regulated since
- Jan 25, 2017
- HHSC IDs
- Operation 1266245 · number 1643707
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 1 | 1 | Supervision & ratios (1) |
| 2025 | 2 | 2 | Staff background & training (2) |
| 2022 | 4 | 1 | Supervision & ratios (1), Staff background & training (2), Records & paperwork (1) |
Inspections, investigations & assessments
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Jun 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 5, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 2, 2026 Report · Deficiencies cited
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Supervision & ratios Serious
A caregiver who was responsible for supervising a group of children resulted in a child leaving the premises.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-02-20. Correction verified 2026-02-24.
-
Supervision & ratios Serious
-
Jun 3, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
One caregiver file was obserrved to be without current documentation of pediatric first aid training.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2025-06-17. Correction verified 2025-06-12.
-
Staff background & training Serious
One caregiver file was observed to be without current documentation of pediatric CPR training.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2025-06-17. Correction verified 2025-06-12.
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Staff background & training Serious
-
Sep 3, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 8, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jul 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 9, 2022 Inspection · Deficiencies cited
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Staff background & training
1 of 8 staff files reviewed did not include training in: (1)Emergency preparedness. (2)Preventing and controlling the spread of communicable diseases. (3)Administering medication. (4)Preventing and responding to emergencies due to food or an allergic reaction. (5)Understanding building and physical premises safety. (6)Handling, storing, and disposing of hazardous materials.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2022-08-16. Correction verified 2022-08-17.
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Staff background & training
The director's file did not include a current training certificate in abuse and neglect.
HHSC 746.1311(c) — Director Annual Training -Required 1 hour in prevention, recognition and reporting of child maltreatment
HHSC risk weight: Medium. Corrected 2022-08-16. Correction verified 2022-08-17.
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Supervision & ratios Serious
In the infant classroom, there were 5 infants (sag: 0-11 months) and 1 caregiver. The deficiency was corrected as a second caregiver was assigned to the classroom.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-09.
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Records & paperwork
1 of 8 staff files reviewed did not include an employee affidavit.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit
HHSC risk weight: Medium Low. Corrected 2022-08-16. Correction verified 2022-08-17.
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Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.