South Willis Kindercare
2309 S WILLIS ST, Abilene, TX 79605 · Taylor County
Program
- Type
- Licensed center
- Licensed capacity
- 100
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Courtney Black
- Phone
- (325) 698-1878
- Regulated since
- Jun 3, 1986
- HHSC IDs
- Operation 95617 · number 64980
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 3 | 2 | Other (3) |
| 2025 | 10 | 4 | Cleanliness & sanitation (2), Supervision & ratios (3), Safety & premises (1), Staff background & training (1), Other (3) |
| 2024 | 8 | 7 | Cleanliness & sanitation (1), Supervision & ratios (6), Other (1) |
| 2023 | 10 | 5 | Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (3), Discipline & child guidance (2), Staff background & training (1), Other (2) |
| 2022 | 6 | 2 | Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (2), Safety & premises (1), Other (1) |
Inspections, investigations & assessments
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Jul 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 26, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 16, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 8, 2026 Report · Deficiencies cited (self-report)
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Other Serious
It was determined through the course of the investigation that a caregiver has been witnessed pulling a child in care.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-07-02. Correction verified 2026-07-14.
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Other Serious
It was determined through the course of the investigation that a caregiver has been witnessed yelling at children in care.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2026-07-02. Correction verified 2026-07-14.
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Other Serious
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Feb 4, 2026 Inspection · Deficiencies cited
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Other
A Television in the 4 year old room was not mounted or anchored. This was corrected at inspection when the television was removed from the classroom.
HHSC 746.3701(10) — Safety - Televisions Anchored to Prevent Tip Over
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-02-04.
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Other
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Dec 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 29, 2025 Report · Deficiencies cited
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Other Serious
It was determined through the course of the investigation that caregivers have been witnessed yelling at children in care.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2026-01-28. Correction verified 2026-02-04.
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Supervision & ratios
It was determined throughout the course of the Investigation that a child in care was injured at the operation and cast was placed on the child's arm. The incident occurred on 10/28/2025. This incident was not reported to CCR by the operation.
HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2026-01-28. Correction verified 2026-02-04.
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Other Serious
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Aug 29, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 6, 2025 Inspection · Deficiencies cited
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Other Serious
The infant caregiver was observed placing the infant on their stomach to sleep. This was immediately corrected during the inspection when CCR prompted the caregiver to place the infant on their back.
HHSC 746.2427(a) — AP Must Place Infants in Face up Sleeping Position or Must Have Completed and Signed Sleep Exception Form for the Infant
HHSC risk weight: High. Corrected 2025-08-06. Correction verified 2025-08-13.
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Safety & premises
During the inspection the playground gate was observed to be locked. The caregiver did not have the key on their persons while supervising children in care on the playground. This was immediately corrected during the inspection by placing the key to the gate by the exit door for caregivers to access while outside.
HHSC 746.4309 — Fenced Outdoor Activity Space -Gates Locked
HHSC risk weight: Medium High. Corrected 2025-08-06. Correction verified 2025-08-13.
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Other Serious
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Jul 15, 2025 Report · Deficiencies cited (self-report)
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Supervision & ratios
It was determined throughout the course of the HHS Investigation a child in care was injured at the operation and subsequently sought medical treatment. The incident occurred on 7/10/2025. The incident was not reported to CCR until 7/15/2025 during an investigation inspection.
HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2025-08-26. Correction verified 2025-08-29.
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Supervision & ratios
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Jul 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 11, 2025 Inspection · Deficiencies cited
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Supervision & ratios Serious
CCR arrived at the facility. CCR rang the doorbell numerous times. CCR contacted operation staff by phone after no personnel answered the door. Operation staff still did not come to the door. Operation staff on the playground observed CCR waiting at the door and still did not answer. It was approximately 8-9 minutes before CCR was allowed access to the building. CCR was eventually allowed access inside the building by a parent, not personnel.
HHSC 745.8411(a) — Responsibilities - Not interfere with an inspection or investigation
HHSC risk weight: High. Corrected 2025-04-11. Correction verified 2025-04-22.
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Supervision & ratios Serious
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Apr 10, 2025 Report · Deficiencies cited
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Cleanliness & sanitation
It was determined throughout the course of the HHS Investigation that children in care were exposed to unsanitary conditions regarding plumbing concerns. The unsanitary conditions started on 4/8/25. CCR arrived at the facility to investigate on 4/11/25.
HHSC 746.305(a)(1) — Report Unsafe Facility Occurrence
HHSC risk weight: Medium High. Corrected 2025-04-16. Correction verified 2025-04-22.
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Cleanliness & sanitation
The toilets at the center were not functioning and overflowing when CCR tested. The contaminated water from the toilets was overflowing onto the floors. This was immediately corrected when children in care were sent home due to unsanitary conditions.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-04-11. Correction verified 2025-04-22.
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Cleanliness & sanitation
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Apr 3, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
Two employees were present and actively supervising children in care in a classroom without an eligible background check. This was immediately corrected during the inspection placing the operation back into compliance.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2025-04-03.
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Staff background & training Serious
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Jan 27, 2025 Inspection · Deficiencies cited
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Other
Current activity plans were not posted in the classrooms.
HHSC 746.2209 — Posting of Activity Plan
HHSC risk weight: Medium. Corrected 2025-01-29. Correction verified 2025-01-29.
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Other
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Dec 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 27, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 19, 2024 Inspection · Deficiencies cited
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Other Serious
A governing body change was not updated as required. The new area director started on 10/1/24. The new area director was not listed as a controlling person during the inspection.
HHSC 745.903(2) — Controlling Person - Submit Controlling Person Form to Licensing within two days after a person becomes a controlling person. See TAC 745.901
HHSC risk weight: High. Corrected 2024-11-21. Correction verified 2024-11-25.
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Cleanliness & sanitation
During the unannounced walk-through inspection there were numerous hazards observed. The toilets utilized by children in care were dirty with either urine/fecal matter or both. There was what appeared to be possible mold underneath a refrigerator in a classroom. There were cleaning supplies accessible in a bathoom utilized by children in care. This was immediatly corrected during the isnpection by removing the cleaning supplies. There were mice droppings observed inside the operation.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-11-21. Correction verified 2024-11-27.
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Other Serious
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Nov 15, 2024 Report · Deficiencies cited
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Supervision & ratios Serious
It was determined throughout the course of the HHS Investigation that caregivers lacked good judgment when they were screaming at one another, using profanity, and threatening one another while children were in care. The director failed to address numerous health or safety concerns such as mold, mice, and mice droppings. The permit holder failed to utilize good judgment when interviewing an operational employee with the director present, breaching confidentiality.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-12-13. Correction verified 2024-12-18.
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Supervision & ratios Serious
An operational employee responsible for children in care and counted in child/caregiver ratio failed to maintain supervision on multiple occasions. The employee went to the office to retrieve their computer, their phone, or to work. The employee also left the classroom unattended to answer the door.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-12-13. Correction verified 2024-12-18.
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Supervision & ratios Serious
An operational staff was observed yelling at numerous children in care on numerous occasions when the children wouldn't listen or behave.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2024-12-13. Correction verified 2024-12-18.
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Supervision & ratios Serious
It was determined throughout the course of the HHS Investigation that numerous operational staff failed to report to CCR when they had concerns of minimum standard violations.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-12-13. Correction verified 2024-12-18.
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Supervision & ratios Serious
It was determined throughout the course of the HHS Investigation that an operational employee was under the influence of alcohol while present at the operation during operating hours and actively on the clock.
HHSC 746.3703(b) — No Alcohol or Controlled Substances Consumed
HHSC risk weight: High. Corrected 2024-12-13. Correction verified 2024-12-18.
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Supervision & ratios Serious
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Nov 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 31, 2024 Report · Deficiencies cited
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Supervision & ratios Serious
It was determined throughout the course of the HHS investigation that an operational employee grabbed and pulled children in care on more than one occasion.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2024-11-27. Correction verified 2024-11-27.
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Supervision & ratios Serious
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Sep 30, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 7, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 17, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 27, 2023 Inspection · Deficiencies cited
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Other
Two infant files did no have updated infant feeding instructions.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2023-07-27. Correction verified 2023-07-28.
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Illness & medication
During the inspection 10 children records were audited. 4 files did not have current immunization records. 1 file did not have health care information. 2 files did not have emergency care authorization. 1 file did not have a current vision/hearing screening for a child in care.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2023-08-23. Correction verified 2023-08-24.
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Staff background & training
During the inspection 10 personnel files were audited. 3 files were missing date of hire. 6 files were missing high school diploma/GED. 3 files were missing affidavit of employment. 1 file was missing an acknowledgment signed for operational policies and procedures. 1 file was missing a photo identification/drivers license. 2 files were missing proof of orientation. 1 file was missing proof of background check. All files were missing the required annual trainings as they could not be located by the person in charge.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2023-08-23. Correction verified 2023-08-24.
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Other
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Jun 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 4, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 3, 2023 Report · Deficiencies cited
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Supervision & ratios
Throughout the course of the HHS investigation, it was determined that an operational employee designated in charge violated numerous minimum standards and was not routinely present at the operation.
HHSC 746.1003(2) — Director Responsibilities - Employees Comply with Standards
HHSC risk weight: Medium. Corrected 2023-05-26. Correction verified 2023-06-07.
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Supervision & ratios Serious
It was determined throughout the course of the HHS investigation that operational staff that were left in charge lacked self-control when the staff yelled, threatened, and harassed other operational staff and parents on multiple occasions when children in care were present. The same operational employee used profanity around children in care while yelling at operational staff in front of children in care. The same operational employee also violated the operation's tobacco free policy and procedures by bringing a vape pen on the premises. Another operational staff lacked good judgment when the staff notified a parent in advance of a CPS case filed to give "fair-warning."
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-05-26. Correction verified 2023-06-07.
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Discipline & child guidance Serious
It was determined throughout the course of the investigation that operational employees failed to report abuse neglect concerns to CPS when they became aware of the situation requiring them to report to the hotline.
HHSC 746.1201(5) — Responsibilities of Employees and Caregivers-Report Suspected Child Abuse, Neglect or Exploitation
HHSC risk weight: High. Corrected 2023-05-26. Correction verified 2023-06-07.
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Supervision & ratios
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May 1, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 27, 2023 Report · Deficiencies cited
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Other Serious
It was determined throughout the course of the HHS investigation that a caregiver failed to utilize good judgment when she frequently cursed towards and in front of the children in care. The same caregiver also lacked self-control when becoming frustrated with the children in care.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-05-26. Correction verified 2023-06-07.
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Discipline & child guidance Serious
It was determined throughout the course of the HHS investigation that children in care were harshly treated by a caregiver when the caregiver yelled, shoved, lifted a child up by their shirt, picked children up by their arm off of the ground, and threw children in care on their cots when they wouldn't sleep.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2023-05-26. Correction verified 2023-06-07.
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Supervision & ratios Serious
It was determined throughout the course of the HHS investigation that operational staff did not report concerns to CCR regarding prohibited punishment by a caregiver with children in care.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2023-05-26. Correction verified 2023-06-07.
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Other Serious
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Apr 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 12, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Feb 21, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 17, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Feb 15, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 14, 2023 Report · Deficiencies cited
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Cleanliness & sanitation
It was determined throughout the course of the HHS investigation that the handwashing sink was also utilized for sanitization and disinfecting toys. The handwashing sink was also utilized for washing bottles and sippy cups.
HHSC 746.2419(8) — Requirements for Feeding Infants - Other Use of Handwashing Sink
HHSC risk weight: Medium High. Corrected 2023-03-16. Correction verified 2023-03-16.
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Cleanliness & sanitation
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Feb 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 30, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Dec 29, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 6, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 2, 2022 Report · Deficiencies cited
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Other Serious
It was determined throughout the course of the HHS investigation that a caregiver slapped children's hands. A child in care was forcefully grabbed and forced to the ground. The caregiver also yelled at the children in care.
HHSC 746.2805(4) — Prohibited Punishments - Hitting with Hand or Instrument
HHSC risk weight: High. Corrected 2022-12-16. Correction verified 2022-12-29.
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Other Serious
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Nov 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 20, 2022 Report · Deficiencies cited
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Cleanliness & sanitation
During the inspection a bathroom ulitized by children in care did not have soap and paper towels.
HHSC 746.4405 — Location of Handwashing Sink
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-11-22.
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Cleanliness & sanitation
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Sep 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 8, 2022 Assessment · Deficiencies cited
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Supervision & ratios
During the monitoring inspection on 8/25/22 it was determined that the operation's loose fill surfacing was insufficient. On 9/8/22, it was determined that the loose fill still had not been delivered by cooperate office.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2022-09-29. Correction verified 2022-09-21.
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Supervision & ratios
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Sep 1, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 30, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Aug 25, 2022 Inspection · Deficiencies cited
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Supervision & ratios Serious
During the unannounced monitoring inspection, a 4 year old child in care was observed outside on the playground unsupervised. The 4 year old classroom had entered the building and the child in care was left alone outside for approximately one minute. This was immediately corrected during the inspection by guiding the child in care back inside the building into the classroom.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-08-25. Correction verified 2022-09-01.
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Safety & premises
The mulch was insufficient at the end of the slides on the outdoor playground.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2022-09-08. Correction verified 2022-09-08.
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Illness & medication
A survey of children's immunization records were reviewed. 2 of the 4 immunization records were not current.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2022-09-01. Correction verified 2022-09-01.
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Supervision & ratios Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.