Pointe Academy
3201 N CENTRAL EXPY, Mckinney, TX 75071 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 218
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Kristin Strandin
- Phone
- (214) 945-7997
- Regulated since
- Mar 25, 2024
- HHSC IDs
- Operation 1459393 · number 1784926
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 6 | 1 | Cleanliness & sanitation (4), Supervision & ratios (2) |
| 2025 | 4 | 4 | Supervision & ratios (2), Safety & premises (1), Other (1) |
| 2024 | 3 | 3 | Supervision & ratios (1), Other (2) |
| 2023 | 5 | 1 | Supervision & ratios (2), Safety & premises (3) |
Inspections, investigations & assessments
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Sep 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 20, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jul 7, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 9, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in the restroom of a classroom while they took the rest of the class outside on the playground. The child was left alone in the restroom for approximately 15 minutes before being found by another caregiver.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-06-29. Correction verified 2026-07-07.
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Cleanliness & sanitation
During the investigation video was reviewed which showed that a caregiver did not wash their hands after diapering a child.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2026-06-29. Correction verified 2026-07-07.
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Cleanliness & sanitation
During the investigation video was reviewed which showed that after a caregiver changed a child's diaper the caregiver set the child on the ground to play and did not ensure that a child had washed their hands.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2026-06-29. Correction verified 2026-07-07.
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Supervision & ratios Serious
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Feb 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 20, 2026 Inspection · Deficiencies cited
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Supervision & ratios
A caregiver was observed supervising 14 children ranging from 17 months to 2 years with a Specified Age Group of 18 to 23 months. The ratio for 18 to 23 months is 9:1. The director corrected the deficiency during the inspection by adding a second qualified caregiver in the class to mitigate risk.
HHSC 746.1609 — Maximum Group Size 13 or More Children
HHSC risk weight: Medium High. Corrected 2026-02-20. Correction verified 2026-02-25.
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Cleanliness & sanitation
A caregiver did not wash hands with soap and running water after changing a child's diaper but instead guided the child to enage in a table activity. When CCR inspector brought hand washing to her attention, the caregiver washed their hands with soap and running water.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2026-02-20. Correction verified 2026-02-25.
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Cleanliness & sanitation
A child was not guided to wash their hands with soap and running water after a diaper change but instead the child was guided to engage in a table activity. When CCR inspector brought hand washing to their attention, the caregiver guided the child to the hand washing sink to wash the child's hands with soap and running water.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2026-02-20. Correction verified 2026-02-25.
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Supervision & ratios
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Jan 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 12, 2025 Report · Deficiencies cited (self-report)
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Other Serious
This standard was evaluated as part of the investigation and was found to be deficient. When one caregiver saw three children running away from the group while the caregiver was supervising the group with another caregiver, the caregiver did not show good judgement when the caregiver did not run after the children which resulted in the caregiver losing sight of the children.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-01-06. Correction verified 2026-01-09.
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Safety & premises Serious
This standard was evaluated as part of the investigation and was found to be deficient. Three children were unsupervised in a classroom when two of the children exited through a fire door to a sidewalk on the outside of the building.
HHSC 746.1205(a)(5) — Responsibilities of Caregivers - Intervene to ensure each child's safety
HHSC risk weight: High. Corrected 2026-01-06. Correction verified 2026-01-09.
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Other Serious
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Dec 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 10, 2025 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
This standard was evaluated for investigation and was found to be deficient. Through review of video and staff interviews, it was determined a child was left unsupervised in a classroom for one minute and 3 seconds.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-01-02. Correction verified 2026-01-09.
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Supervision & ratios Serious
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Sep 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 29, 2025 Report · No deficiencies cited
No violations cited on this visit.
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May 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 15, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Apr 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 19, 2025 Inspection · Deficiencies cited
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Supervision & ratios Serious
The Fire Marshall for the City of McKinney has not conducted a fire inspection at the operation since 9/15/2023.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2025-05-19. Correction verified 2025-05-13.
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Supervision & ratios Serious
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Feb 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 21, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 7, 2024 Report · Deficiencies cited (self-report)
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Other Serious
This standard was evaluated as part of an investigation and was found to be deficient. Through interviews with staff and review of video, it was determined a caregiver grabbed a child's forearm with one hand and pulled the child away from an area when a child was not moving away from the area on their own.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2024-10-31. Correction verified 2024-11-12.
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Other Serious
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Oct 2, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 30, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 31, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 29, 2024 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
This standard was evaluated as part of the investigation and was found to be deficient. Through interviews with staff and review of video, it was determined that when a caregiver took a group of children outside, the caregiver left one child from the group in an inside hallway for approximately one minute.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-06-17. Correction verified 2024-06-19.
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Other Serious
This standard was evaluated as part of the investigation and was found to be deficient. When a child was left unattended in a hallway on 5/28/2024, the parents of the child were not notified until 5/29/2024.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-06-17. Correction verified 2024-06-19.
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Supervision & ratios Serious
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Feb 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 14, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 24, 2023 Inspection · Deficiencies cited
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Supervision & ratios
The operational policies did not list procedures for applying insect repellent.
HHSC 746.501(a)(19) — Written Operational Policies - Providing & Applying Insect Repellant and Sunscreen
HHSC risk weight: Medium. Corrected 2023-08-25. Correction verified 2023-09-01.
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Supervision & ratios Serious
The operational policies did not list safe sleep procedure.
HHSC 746.501(a)(9) — Written Operational Policies - Safe Sleep for Infants 12 Months and Younger
HHSC risk weight: High. Corrected 2023-08-25. Correction verified 2023-09-01.
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Safety & premises
The emegency preparedness plan did not list procedures of how staff will communication with parents and Childcare Regulations.
HHSC 746.5202(2) — Emergency Preparedness Plan - Communication Procedures
HHSC risk weight: Medium High. Corrected 2023-08-25. Correction verified 2023-09-01.
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Safety & premises
The emergency preparedness plan did not lists procedures for how staff will evaluate with essential documentation.
HHSC 746.5202(3) — Emergency Preparedness Plan - Essential Documentation
HHSC risk weight: Medium High. Corrected 2023-08-25. Correction verified 2023-09-01.
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Safety & premises
The emergency preparedness plan did not list procedures of how children will b reunified with their parents.
HHSC 746.5202(5) — Emergency Preparedness Plan-Reunification Plan
HHSC risk weight: Medium High. Corrected 2023-08-25. Correction verified 2023-09-01.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.