Hill Country Early Learning Center
28 SISTERDALE RD, Boerne, TX 78006 · Kendall County
Program
- Type
- Licensed center
- Licensed capacity
- 141
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Elaine Schladoer
- Phone
- (830) 331-2030
- Regulated since
- Nov 26, 2025
- HHSC IDs
- Operation 1504505 · number 1815477
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 24 | 10 | Cleanliness & sanitation (2), Illness & medication (8), Supervision & ratios (2), Safety & premises (8), Staff background & training (2), Other (2) |
| 2025 | 22 | 2 | Cleanliness & sanitation (2), Illness & medication (2), Safety & premises (4), Staff background & training (6), Other (8) |
Inspections, investigations & assessments
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Sep 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 16, 2026 Inspection · Deficiencies cited
-
Staff background & training Serious
A caregiver without an active background check was observed in direct contact of children. NOTE: The background check was submitted during the inspection and the caregiver was sent home.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2026-06-16. Correction verified 2026-06-29.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Jun 16, 2026 Inspection · Deficiencies cited
-
Staff background & training Serious
A caregiver without an active background check was observed in direct contact of children. NOTE: The background check was submitted during the inspection and the caregiver was sent home.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2026-06-16. Correction verified 2026-06-29.
-
Staff background & training Serious
-
Jun 5, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 5, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 15, 2026 Inspection · Deficiencies cited
-
Cleanliness & sanitation
A trashcan that contained soiled diapers did not have a lid in one restroom. NOTE: The trashcan was removed during the inspection.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-05-15.
-
Safety & premises
A seatbelt in the vehicle did not fully retract. The second vehicle was not operable due to needing a battery.
HHSC 746.5603(c) — Types of Vehicles Used to Transport Children - Be Maintained Safely
HHSC risk weight: Medium High. Corrected 2026-05-29. Correction verified 2026-06-05.
-
Safety & premises Serious
The transportation clipboard used to pick up school-age children was missing copies of each child's medical authorization information. NOTE: Copies of the medical authorization forms from each child's enrollment file was added to the clipboard.
HHSC 746.5617(a)(2) — Required Equipment in Vehicles - Emergency Medical Information
HHSC risk weight: High. Corrected at inspection. Corrected 2026-05-15.
-
Safety & premises Serious
Both vehicles had expired fire extinguishers from April 2026.
HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher
HHSC risk weight: High. Corrected 2026-05-22. Correction verified 2026-06-05.
HHSC inspection history · no longer published by HHSC; kept here
-
Cleanliness & sanitation
-
May 15, 2026 Inspection · Deficiencies cited
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Cleanliness & sanitation
A trashcan that contained soiled diapers did not have a lid in one restroom. NOTE: The trashcan was removed during the inspection.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-05-15.
-
Safety & premises
A seatbelt in the vehicle did not fully retract. The second vehicle was not operable due to needing a battery.
HHSC 746.5603(c) — Types of Vehicles Used to Transport Children - Be Maintained Safely
HHSC risk weight: Medium High. Corrected 2026-05-29. Correction verified 2026-06-05.
-
Safety & premises Serious
The transportation clipboard used to pick up school-age children was missing copies of each child's medical authorization information. NOTE: Copies of the medical authorization forms from each child's enrollment file was added to the clipboard.
HHSC 746.5617(a)(2) — Required Equipment in Vehicles - Emergency Medical Information
HHSC risk weight: High. Corrected at inspection. Corrected 2026-05-15.
-
Safety & premises Serious
Both vehicles had expired fire extinguishers from April 2026.
HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher
HHSC risk weight: High. Corrected 2026-05-22. Correction verified 2026-06-05.
-
Cleanliness & sanitation
-
May 11, 2026 Report · Deficiencies cited (self-report)
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Other Serious
Based on the investigation findings, a caregiver was seen separating two children who were wrestling by lifting one child by their forearm onto their feed and remained holding the child's forearm while walking them to a nearby wall, then pulling the child's arm downward to make the child sit against the wall.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-06-04. Correction verified 2026-06-16.
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Supervision & ratios Serious
The operation did not self-report an incident involving a caregiver and child to Child Care Regulation within two days.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2026-06-04. Correction verified 2026-06-16.
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Illness & medication
The operation did not complete an Incident/Illness Report form, 7239, documenting the incident between a caregiver and a child.
HHSC 746.701(5) — Licensing Incident/Illness Report Form - Situations Placing Children at Risk
HHSC risk weight: Medium. Corrected 2026-06-04. Correction verified 2026-06-16.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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May 11, 2026 Report · Deficiencies cited (self-report)
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Other Serious
Based on the investigation findings, a caregiver was seen separating two children who were wrestling by lifting one child by their forearm onto their feed and remained holding the child's forearm while walking them to a nearby wall, then pulling the child's arm downward to make the child sit against the wall.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-06-04. Correction verified 2026-06-16.
-
Supervision & ratios Serious
The operation did not self-report an incident involving a caregiver and child to Child Care Regulation within two days.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2026-06-04. Correction verified 2026-06-16.
-
Illness & medication
The operation did not complete an Incident/Illness Report form, 7239, documenting the incident between a caregiver and a child.
HHSC 746.701(5) — Licensing Incident/Illness Report Form - Situations Placing Children at Risk
HHSC risk weight: Medium. Corrected 2026-06-04. Correction verified 2026-06-16.
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Other Serious
-
May 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 27, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Apr 27, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 22, 2026 Report · Deficiencies cited
-
Illness & medication
During the investigation it was determined that the operation failed to notify CCR and the Health Department of reported cases of Salmonella at the operation.
HHSC 746.305(a)(4) — Report Outbreak of Communicable Illness
HHSC risk weight: Medium High. Corrected 2026-05-21. Correction verified 2026-06-05.
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Illness & medication
During the investigation it was determined that the operation failed to notify parents of Salmonella at the operation within 48 hours of being notified. Parent notification was made six days after the first reported case and only to one classroom.
HHSC 746.307(d) — Parental Notification of Communicable Disease
HHSC risk weight: Medium High. Corrected 2026-05-21. Correction verified 2026-06-05.
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Safety & premises
During the investigation, it was observed that two crock pots were used to warm infant bottles for feeding. Both crock pots had white film floating on top of the water.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2026-05-21. Correction verified 2026-06-05.
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Illness & medication
During the investigation, it was determined that a child was administered Tylenol due to a fever per the parent's request but there was no documentation kept by the operation showing the amount of medication, date and time administered, and name of the person who administered the medication.
HHSC 746.603(a)(9) — Children's Records - Medication Records
HHSC risk weight: Medium. Corrected 2026-05-21. Correction verified 2026-06-05.
HHSC inspection history · no longer published by HHSC; kept here
-
Illness & medication
-
Apr 22, 2026 Report · Deficiencies cited
-
Illness & medication
During the investigation it was determined that the operation failed to notify CCR and the Health Department of reported cases of Salmonella at the operation.
HHSC 746.305(a)(4) — Report Outbreak of Communicable Illness
HHSC risk weight: Medium High. Corrected 2026-05-21. Correction verified 2026-06-05.
-
Illness & medication
During the investigation it was determined that the operation failed to notify parents of Salmonella at the operation within 48 hours of being notified. Parent notification was made six days after the first reported case and only to one classroom.
HHSC 746.307(d) — Parental Notification of Communicable Disease
HHSC risk weight: Medium High. Corrected 2026-05-21. Correction verified 2026-06-05.
-
Safety & premises
During the investigation, it was observed that two crock pots were used to warm infant bottles for feeding. Both crock pots had white film floating on top of the water.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2026-05-21. Correction verified 2026-06-05.
-
Illness & medication
During the investigation, it was determined that a child was administered Tylenol due to a fever per the parent's request but there was no documentation kept by the operation showing the amount of medication, date and time administered, and name of the person who administered the medication.
HHSC 746.603(a)(9) — Children's Records - Medication Records
HHSC risk weight: Medium. Corrected 2026-05-21. Correction verified 2026-06-05.
-
Illness & medication
-
Nov 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 17, 2025 Inspection · Deficiencies cited
-
Staff background & training
Two caregivers with start dates of 5/27/25 had not completed their remaining 16 hours of pre-service training within 90 days.
HHSC 746.1301(a)(2)(A) — Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
HHSC risk weight: Medium High. Corrected 2025-10-01. Correction verified 2025-10-09.
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Illness & medication
A child with medication kept on site was not in the original prescription box.
HHSC 746.3805(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2025-09-18. Correction verified 2025-09-22.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Sep 17, 2025 Inspection · Deficiencies cited
-
Staff background & training
Two caregivers with start dates of 5/27/25 had not completed their remaining 16 hours of pre-service training within 90 days.
HHSC 746.1301(a)(2)(A) — Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
HHSC risk weight: Medium High. Corrected 2025-10-01. Correction verified 2025-10-09.
-
Illness & medication
A child with medication kept on site was not in the original prescription box.
HHSC 746.3805(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2025-09-18. Correction verified 2025-09-22.
-
Staff background & training
-
Sep 4, 2025 Inspection · Deficiencies cited
-
Safety & premises
The cords for an Alexa device and power cord were hanging from the windowsill in the younger infant room. In the Jack-and-Jill restrooms between rooms 3 and 4, a small spray bottle labeled Fabuloso was found in one restroom. In the second restroom there was an unused floor lamp resting in the corner of the restroom and a container of moisture eliminator accessible to children. NOTE: This is a re-cite regarding hanging cords. The caregiver unplugged the devices and moved the cords during the inspection.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2025-09-04. Correction verified 2025-09-17.
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Safety & premises
-
Sep 4, 2025 Inspection · Deficiencies cited
-
Safety & premises
The cords for an Alexa device and power cord were hanging from the windowsill in the younger infant room. In the Jack-and-Jill restrooms between rooms 3 and 4, a small spray bottle labeled Fabuloso was found in one restroom. In the second restroom there was an unused floor lamp resting in the corner of the restroom and a container of moisture eliminator accessible to children. NOTE: This is a re-cite regarding hanging cords. The caregiver unplugged the devices and moved the cords during the inspection.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2025-09-04. Correction verified 2025-09-17.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Aug 14, 2025 Inspection · Deficiencies cited
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Staff background & training
A child was transported to school by a driver who did not have a transportation training certificate on file. The director who is also a designated driver did not have a transportation training certificate on file.
HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training
HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-09-04.
-
Cleanliness & sanitation
There was a diaper rash ointment and spray found on the floor of the restroom between rooms 2 and 3. NOTE: The caregiver was asked to place the items in their closet during the inspection.
HHSC 746.3501(6) — Diaper Changing Steps-Supplies Kept Out of Child's Reach
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-08-14.
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Safety & premises
Three classrooms were observed with electrical cords hanging at the level of the children. One room had an air purifier plugged in and was sitting on the floor. NOTE: During the inspection one room placed a shelf in front of the cord and a second room tucked the cord behind a nearby shelf. The air purifier was moved out of the reach of the children.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2025-08-14. Correction verified 2025-09-04.
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Other
The television in the school-age room was observed sitting on top of a cabinet and not secured or anchored.
HHSC 746.3701(10) — Safety - Televisions Anchored to Prevent Tip Over
HHSC risk weight: Medium High. Corrected 2025-08-14. Correction verified 2025-09-04.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Aug 14, 2025 Inspection · Deficiencies cited
-
Staff background & training
A child was transported to school by a driver who did not have a transportation training certificate on file. The director who is also a designated driver did not have a transportation training certificate on file.
HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training
HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-09-04.
-
Cleanliness & sanitation
There was a diaper rash ointment and spray found on the floor of the restroom between rooms 2 and 3. NOTE: The caregiver was asked to place the items in their closet during the inspection.
HHSC 746.3501(6) — Diaper Changing Steps-Supplies Kept Out of Child's Reach
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-08-14.
-
Safety & premises
Three classrooms were observed with electrical cords hanging at the level of the children. One room had an air purifier plugged in and was sitting on the floor. NOTE: During the inspection one room placed a shelf in front of the cord and a second room tucked the cord behind a nearby shelf. The air purifier was moved out of the reach of the children.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2025-08-14. Correction verified 2025-09-04.
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Other
The television in the school-age room was observed sitting on top of a cabinet and not secured or anchored.
HHSC 746.3701(10) — Safety - Televisions Anchored to Prevent Tip Over
HHSC risk weight: Medium High. Corrected 2025-08-14. Correction verified 2025-09-04.
-
Staff background & training
-
Jul 17, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
A caregiver without an entered background check was observed in direct care of children. NOTE: The caregiver was sent home during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2025-07-17.
-
Other
A classroom that contained a child under 2 years of age was observed watching a phonics video on an Ipad. NOTE: The Ipad was turned off and put away during the inspection.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-07-17.
-
Other
Two infants were observed sitting and eating in bucket seats without the use of safety straps. NOTE: The caregiver placed the safety straps around the infants during the inspection.
HHSC 746.4501(b) — Chairs - Safety Straps Used if Required by Manufacturer
HHSC risk weight: Medium. Corrected 2025-07-17. Correction verified 2025-08-14.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Jul 17, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
A caregiver without an entered background check was observed in direct care of children. NOTE: The caregiver was sent home during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2025-07-17.
-
Other
A classroom that contained a child under 2 years of age was observed watching a phonics video on an Ipad. NOTE: The Ipad was turned off and put away during the inspection.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-07-17.
-
Other
Two infants were observed sitting and eating in bucket seats without the use of safety straps. NOTE: The caregiver placed the safety straps around the infants during the inspection.
HHSC 746.4501(b) — Chairs - Safety Straps Used if Required by Manufacturer
HHSC risk weight: Medium. Corrected 2025-07-17. Correction verified 2025-08-14.
-
Staff background & training Serious
-
May 5, 2025 Inspection · Deficiencies cited
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Other
The classroom being utilized for School-age children did not have toys availble for children during the inspection.
HHSC 746.2703(1) — Space Requirements for School-age - Interest Centers
HHSC risk weight: Medium. Corrected 2025-05-16. Correction verified 2025-05-20.
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Other
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May 5, 2025 Inspection · Deficiencies cited
-
Other
The classroom being utilized for School-age children did not have toys availble for children during the inspection.
HHSC 746.2703(1) — Space Requirements for School-age - Interest Centers
HHSC risk weight: Medium. Corrected 2025-05-16. Correction verified 2025-05-20.
HHSC inspection history · no longer published by HHSC; kept here
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Other
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.