Alphabest @ Phillips - Frisco

2285 LITTLE RIVER RD, Frisco, TX 75033 · Denton County

28cited violations

0serious

28inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 85
Ages: Pre-Kindergarten, School
Hours: 03:00 PM-06:00 PM
Phone: (866) 300-7750
Regulated since: Feb 27, 2013
HHSC IDs: Operation 1089029 · number 1496106
Official record: HHSC Child Care Search

Violations by category

Illness & medication 4
Safety & premises 2
Staff background & training 14
Records & paperwork 2
Other 6

Year by year

Year	Violations	Main categories
2026	4	Illness & medication (2), Other (2)
2025	4	Illness & medication (2), Records & paperwork (2)
2024	14	Safety & premises (2), Staff background & training (8), Other (4)
2022	6	Staff background & training (6)

Inspections, investigations & assessments

Sep 25, 2026 Assessment

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 25, 2026 Assessment

No violations cited on this visit.

HHSC inspection history
Aug 14, 2026 Inspection · Deficiencies cited
- Illness & medication
  While child's epi-pen wasn't in the required orginal container.
  
  HHSC 744.2655(b)(1) — Administering Medication - Original Container with Child's Name, Date
  
  HHSC risk weight: Medium High. Corrected 2026-08-21. Correction verified 2026-08-24.
- Other
  The program bidner doesn't have a copy of the program's most recent monitoring inspection conducted August 2025.
  
  HHSC 744.401(2) — Posting Requirements- Letter or form from the most recent licensing inspection or investigation.
  
  HHSC risk weight: Medium. Corrected 2026-08-21. Correction verified 2026-08-24.
HHSC inspection history · no longer published by HHSC; kept here
Aug 14, 2026 Inspection · Deficiencies cited
- Illness & medication
  While child's epi-pen wasn't in the required orginal container.
  
  HHSC 744.2655(b)(1) — Administering Medication - Original Container with Child's Name, Date
  
  HHSC risk weight: Medium High. Corrected 2026-08-21. Correction verified 2026-08-24.
- Other
  The program bidner doesn't have a copy of the program's most recent monitoring inspection conducted August 2025.
  
  HHSC 744.401(2) — Posting Requirements- Letter or form from the most recent licensing inspection or investigation.
  
  HHSC risk weight: Medium. Corrected 2026-08-21. Correction verified 2026-08-24.
HHSC inspection history
Aug 20, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 20, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jan 27, 2025 Report · Deficiencies cited (self-report)
- Records & paperwork
  This standard was evaluated for this investigation. Based on the information received the child was injured on 1/22/2025 and the parent notified the program that the child was taken for medical attention the same day. The program didn't make contact with Licensing to self-report the incident to Licensing until 1/27/2025.
  
  HHSC 744.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
  
  HHSC risk weight: Medium High. Corrected 2025-03-19. Correction verified 2025-04-07.
- Illness & medication
  This standard was evaluated for this investigation. Based on the information received the parent wasn't provided with a copy of the incident report.
  
  HHSC 744.707 — Incident/Illness Report Form Shared with Parent
  
  HHSC risk weight: Medium High. Corrected 2025-03-19. Correction verified 2025-04-07.
HHSC inspection history · no longer published by HHSC; kept here
Jan 27, 2025 Report · Deficiencies cited (self-report)
- Records & paperwork
  This standard was evaluated for this investigation. Based on the information received the child was injured on 1/22/2025 and the parent notified the program that the child was taken for medical attention the same day. The program didn't make contact with Licensing to self-report the incident to Licensing until 1/27/2025.
  
  HHSC 744.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
  
  HHSC risk weight: Medium High. Corrected 2025-03-19. Correction verified 2025-04-07.
- Illness & medication
  This standard was evaluated for this investigation. Based on the information received the parent wasn't provided with a copy of the incident report.
  
  HHSC 744.707 — Incident/Illness Report Form Shared with Parent
  
  HHSC risk weight: Medium High. Corrected 2025-03-19. Correction verified 2025-04-07.
HHSC inspection history
Dec 16, 2024 Assessment · Deficiencies cited
- Staff background & training
  1 staff member still needs to complete 3.75 hours of annual trainings to meet annual training requirement.
  
  HHSC 744.1309(a)(1) — Documented Annual Training-15 Hours Required Caregiver
  
  HHSC risk weight: Medium. Corrected 2025-01-21. Correction verified 2025-01-15.
- Staff background & training
  Site director still needs to complete 6.75 hours to meet remaining annual training hour requirements.
  
  HHSC 744.1309(a)(2) — Documented Annual Training-15 Hours Required Site Director
  
  HHSC risk weight: Medium. Corrected 2025-01-21. Correction verified 2025-01-21.
HHSC inspection history · no longer published by HHSC; kept here
Dec 16, 2024 Assessment · Deficiencies cited
- Staff background & training
  1 staff member still needs to complete 3.75 hours of annual trainings to meet annual training requirement.
  
  HHSC 744.1309(a)(1) — Documented Annual Training-15 Hours Required Caregiver
  
  HHSC risk weight: Medium. Corrected 2025-01-21. Correction verified 2025-01-15.
- Staff background & training
  Site director still needs to complete 6.75 hours to meet remaining annual training hour requirements.
  
  HHSC 744.1309(a)(2) — Documented Annual Training-15 Hours Required Site Director
  
  HHSC risk weight: Medium. Corrected 2025-01-21. Correction verified 2025-01-21.
HHSC inspection history
Oct 7, 2024 Assessment · Deficiencies cited
- Staff background & training
  1 staff member needs to complete 8.75 hours of annual trainings to meet annual training requirement. 1 staff member needs to complete 10.75 hours of annual training to meet annual training requirement.
  
  HHSC 744.1309(a)(1) — Documented Annual Training-15 Hours Required Caregiver
  
  HHSC risk weight: Medium. Corrected 2024-11-14. Correction verified 2024-12-16.
- Staff background & training
  Site director needs to complete 6.75 hours to meet remaining annual training hour requirements.
  
  HHSC 744.1309(a)(2) — Documented Annual Training-15 Hours Required Site Director
  
  HHSC risk weight: Medium. Corrected 2024-11-14. Correction verified 2024-12-16.
HHSC inspection history · no longer published by HHSC; kept here
Oct 7, 2024 Assessment · Deficiencies cited
- Staff background & training
  1 staff member needs to complete 8.75 hours of annual trainings to meet annual training requirement. 1 staff member needs to complete 10.75 hours of annual training to meet annual training requirement.
  
  HHSC 744.1309(a)(1) — Documented Annual Training-15 Hours Required Caregiver
  
  HHSC risk weight: Medium. Corrected 2024-11-14. Correction verified 2024-12-16.
- Staff background & training
  Site director needs to complete 6.75 hours to meet remaining annual training hour requirements.
  
  HHSC 744.1309(a)(2) — Documented Annual Training-15 Hours Required Site Director
  
  HHSC risk weight: Medium. Corrected 2024-11-14. Correction verified 2024-12-16.
HHSC inspection history
Aug 27, 2024 Inspection · Deficiencies cited
- Safety & premises
  Parent and physician signature is needed for a chiild's emergency food allergy plan
  
  HHSC 744.2669 — Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent
  
  HHSC risk weight: Medium High. Corrected 2024-09-27. Correction verified 2024-09-25.
- Other
  Keeping children safe poster needs to be posted or placed in program binder.
  
  HHSC 744.401(3) — Posting Requirements-Keeping Children Safe
  
  HHSC risk weight: Medium. Corrected 2024-09-03. Correction verified 2024-09-25.
- Other
  Parent norification poster needs to be posted or placed in program binder.
  
  HHSC 744.401(7) — Required Posting-Licensing Parent Notification Poster
  
  HHSC risk weight: Medium Low. Corrected 2024-09-03. Correction verified 2024-09-25.
HHSC inspection history · no longer published by HHSC; kept here
Aug 27, 2024 Inspection · Deficiencies cited
- Safety & premises
  Parent and physician signature is needed for a chiild's emergency food allergy plan
  
  HHSC 744.2669 — Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent
  
  HHSC risk weight: Medium High. Corrected 2024-09-27. Correction verified 2024-09-25.
- Other
  Keeping children safe poster needs to be posted or placed in program binder.
  
  HHSC 744.401(3) — Posting Requirements-Keeping Children Safe
  
  HHSC risk weight: Medium. Corrected 2024-09-03. Correction verified 2024-09-25.
- Other
  Parent norification poster needs to be posted or placed in program binder.
  
  HHSC 744.401(7) — Required Posting-Licensing Parent Notification Poster
  
  HHSC risk weight: Medium Low. Corrected 2024-09-03. Correction verified 2024-09-25.
HHSC inspection history
Apr 3, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Apr 3, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 2, 2024 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
Apr 2, 2024 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 31, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 31, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 2, 2022 Assessment · Deficiencies cited
- Staff background & training
  3 staff records were reviewed during review of personnel records. 1 staff member still needs to complete 7 hours in remaining topics to meet required annual training hours.
  
  HHSC 744.1309(e) — Documented Annual Training-Remaining Topics
  
  HHSC risk weight: Low. Corrected 2022-12-16. Correction verified 2022-12-13.
HHSC inspection history · no longer published by HHSC; kept here
Dec 2, 2022 Assessment · Deficiencies cited
- Staff background & training
  3 staff records were reviewed during review of personnel records. 1 staff member still needs to complete 7 hours in remaining topics to meet required annual training hours.
  
  HHSC 744.1309(e) — Documented Annual Training-Remaining Topics
  
  HHSC risk weight: Low. Corrected 2022-12-16. Correction verified 2022-12-13.
HHSC inspection history
Oct 28, 2022 Assessment · Deficiencies cited
- Staff background & training
  3 staff records were reviewed during today's review of personnel records. 1 staff member still needs to complete 7 hours in remaining topics to meet required annual training hours.
  
  HHSC 744.1309(e) — Documented Annual Training-Remaining Topics
  
  HHSC risk weight: Low. Corrected 2022-12-16. Correction verified 2022-12-13.
HHSC inspection history
Oct 28, 2022 Assessment · Deficiencies cited
- Staff background & training
  3 staff records were reviewed during today's review of personnel records. 1 staff member still needs to complete 7 hours in remaining topics to meet required annual training hours.
  
  HHSC 744.1309(e) — Documented Annual Training-Remaining Topics
  
  HHSC risk weight: Low. Corrected 2022-12-16. Correction verified 2022-12-13.
HHSC inspection history · no longer published by HHSC; kept here
Sep 13, 2022 Inspection · Deficiencies cited
- Staff background & training
  3 staff records were reviewed during today's review of personnel records. 1 staff member needs to complete 7 hours in remaining topics to meet required annual training hours.
  
  HHSC 744.1309(e) — Documented Annual Training-Remaining Topics
  
  HHSC risk weight: Low. Corrected 2022-09-27. Correction verified 2022-10-28.
HHSC inspection history · no longer published by HHSC; kept here
Sep 13, 2022 Inspection · Deficiencies cited
- Staff background & training
  3 staff records were reviewed during today's review of personnel records. 1 staff member needs to complete 7 hours in remaining topics to meet required annual training hours.
  
  HHSC 744.1309(e) — Documented Annual Training-Remaining Topics
  
  HHSC risk weight: Low. Corrected 2022-09-27. Correction verified 2022-10-28.
HHSC inspection history
Sep 1, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 1, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for AlphaBEST @ Phillips - Frisco, 2285 LITTLE RIVER RD, Frisco, TX 75033-0500 (operation ID 1089029, operation number 1496106), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.