Imagination Child Development Center 2
5851 WAR CLOUD DR, San Antonio, TX 78242 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 108
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Victoria Palacios
- Phone
- (210) 623-9808
- Regulated since
- May 13, 2016
- HHSC IDs
- Operation 1238343 · number 1620507
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 6 | 3 | Staff background & training (2), Other (4) |
| 2023 | 1 | 0 | Safety & premises (1) |
| 2022 | 6 | 1 | Supervision & ratios (2), Safety & premises (1), Food & allergies (1), Records & paperwork (2) |
Inspections, investigations & assessments
-
Sep 10, 2026 Inspection · Deficiencies cited
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Staff background & training
One out of five staff files evaluated did not have training available for review for Responding to Food Allergies, Handling Hazardous Materials, or Administering Medications
HHSC 746.1309(f) — Documented Annual Training - Remaining training hour topics
HHSC risk weight: Medium. Corrected 2026-10-09.
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Other
Two infants did not have current infant feeding schedules.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2026-09-24.
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Staff background & training
-
Mar 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 13, 2026 Inspection · Deficiencies cited
-
Staff background & training Serious
A caregiver counted in ratio in the school age room did not have Eligible results to be counted in ratio.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2026-02-14. Correction verified 2026-02-14.
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Staff background & training Serious
-
Feb 12, 2026 Report · Deficiencies cited (self-report)
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Other
Based on information gathered during the course of the investigation, it was determined that caregiver engaged in inappropriate interaction with the child when she kicked the chair in which the child was sitting on.
HHSC 746.1203(5) — Responsibilities of Caregivers - Interact positively with children
HHSC risk weight: Medium High. Corrected 2026-03-12. Correction verified 2026-03-18.
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Other Serious
Based on information gathered, it was determined that caregiver roughly grabbed child by the arm.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-03-12. Correction verified 2026-03-18.
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Other Serious
Based on information gathered, it was determined that caregiver used profane language toward a child.
HHSC 746.2805(6) — Prohibited Punishments - Using Harsh, Abusive or Profane Language
HHSC risk weight: High. Corrected 2026-03-12. Correction verified 2026-03-18.
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Other
-
Sep 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 30, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Sep 27, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 2, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 4, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 28, 2023 Report · Deficiencies cited
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Safety & premises
Based on the evidence gathered, the use zone around the climbing playset was not free from hazards when a child fell off the structure and landed on a kitchen pan that was left behind by another child while playing on the playset.
HHSC 746.4801 — Definition- What does Licensing mean by the term ?use zone??
HHSC risk weight: Medium Low. Corrected 2023-04-18. Correction verified 2023-05-04.
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Safety & premises
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Dec 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 29, 2022 Inspection · Deficiencies cited
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Supervision & ratios Serious
Supervision was not appropriate when a three year old child walked out of the classroom to the water fountain located outside the classroom. Caregiver was not aware that the child had left the classroom to drink water.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-11-29. Correction verified 2022-12-12.
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Safety & premises
Two fire extinguisher have not been serviced. The fire extinguishers were last serviced August 2021.
HHSC 746.5307(b) — Fire Extinguishers Serviced
HHSC risk weight: Medium High. Corrected 2022-12-06. Correction verified 2022-12-06.
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Supervision & ratios Serious
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Aug 8, 2022 Assessment · Deficiencies cited
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Records & paperwork
Three out of the five staff files reviewed did not include proof of education.
HHSC 746.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2022-09-30. Correction verified 2022-09-30.
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Records & paperwork
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Jun 30, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Feb 24, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The three year old classroom was observed out of ratio with one caregiver to 18 students. The actual ratio is one to 15. Note: This was corrected at inspection as a caregiver stepped into the classroom.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-02-24.
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Food & allergies
A list of the children's food allergies was not observed posted in one classroom and in the kitchen where food is prepared. Note: This was corrected at inspection when the Director posted the food allergies.
HHSC 746.403(b) — Posting Requirements - Child's Food Allergy Plans
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-02-24.
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Records & paperwork
Three out of the five staff files reviewed did not include proof of education.
HHSC 746.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2022-08-01. Correction verified 2022-08-08.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.