Journeys Of The Heart LLC

806 DUCKENFIELD AVE, Tyler, TX 75701 · Smith County

6cited violations

4serious

24inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 197
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:00 PM
Director / administrator: Kayla Anderson
Phone: (903) 747-8210
Regulated since: Feb 6, 2025
HHSC IDs: Operation 1488341 · number 1803834
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Supervision & ratios 2
Staff background & training 2

Year by year

Year	Violations	Serious	Main categories
2026	4	4	Cleanliness & sanitation (2), Staff background & training (2)
2024	2	0	Supervision & ratios (2)

Inspections, investigations & assessments

Sep 14, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 14, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 9, 2026 Inspection · Deficiencies cited
- Cleanliness & sanitation Serious
  During the inspection cleaning supplies were observed in the classroo and was asseccible to children.
  
  HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
  
  HHSC risk weight: High. Corrected 2026-09-09. Correction verified 2026-09-14.
HHSC inspection history · no longer published by HHSC; kept here
Sep 9, 2026 Inspection · Deficiencies cited
- Cleanliness & sanitation Serious
  During the inspection cleaning supplies were observed in the classroo and was asseccible to children.
  
  HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
  
  HHSC risk weight: High. Corrected 2026-09-09. Correction verified 2026-09-14.
HHSC inspection history
Apr 29, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Apr 29, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 21, 2026 Inspection · Deficiencies cited
- Staff background & training Serious
  During the inspection there was a caregiver present at the operation who has a pending background check. This caregiver was present in a classroom. There was also an caregiver who was present who had an inactive background check caring for children.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2026-04-21. Correction verified 2026-04-29.
HHSC inspection history
Apr 21, 2026 Inspection · Deficiencies cited
- Staff background & training Serious
  During the inspection there was a caregiver present at the operation who has a pending background check. This caregiver was present in a classroom. There was also an caregiver who was present who had an inactive background check caring for children.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2026-04-21. Correction verified 2026-04-29.
HHSC inspection history · no longer published by HHSC; kept here
Apr 18, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 18, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 13, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 13, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 11, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 11, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 4, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 4, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 25, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jul 25, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 8, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 8, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 19, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 19, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 26, 2024 Inspection · Deficiencies cited
- Supervision & ratios
  Operational Policies were reviewed and did not contain all of the required information.
  
  HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
  
  HHSC risk weight: Medium. Corrected 2024-10-10. Correction verified 2024-10-15.
HHSC inspection history · no longer published by HHSC; kept here
Sep 26, 2024 Inspection · Deficiencies cited
- Supervision & ratios
  Operational Policies were reviewed and did not contain all of the required information.
  
  HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
  
  HHSC risk weight: Medium. Corrected 2024-10-10. Correction verified 2024-10-15.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Journeys of the Heart LLC, 806 DUCKENFIELD AVE, Tyler, TX 75701-1047 (operation ID 1488341, operation number 1803834), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.