Guiding Hands Christian Childcare
206 E FM 120, Pottsboro, TX 75076 · Grayson County
Program
- Type
- Licensed center
- Licensed capacity
- 96
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:00 PM
- Director / administrator
- Tamara Atkins
- Phone
- (903) 419-2033
- Regulated since
- Apr 3, 2024
- HHSC IDs
- Operation 1460374 · number 1785638
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 4 | 4 | Supervision & ratios (1), Discipline & child guidance (2), Other (1) |
| 2025 | 2 | 2 | Supervision & ratios (1), Safety & premises (1) |
| 2023 | 2 | 0 | Supervision & ratios (2) |
Inspections, investigations & assessments
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Sep 28, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 19, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 22, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A child was left unsupervised by a caregiver at the operation.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-05-20. Correction verified 2026-06-04.
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Supervision & ratios Serious
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Apr 15, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Mar 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 6, 2026 Report · Deficiencies cited
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Discipline & child guidance Serious
In the DFPS Investigation, a caregiver was found to have physically abused a child in care at the operation.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2026-05-01. Correction verified 2026-05-13.
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Discipline & child guidance Serious
In the documentation completed as part of a DFPS investigation, it was found that a child in care had been bruised when a caregiver pinched him.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2026-05-01. Correction verified 2026-05-13.
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Other Serious
In the documentation completed as part of a DFPS investigation, it was found that a child in care had been yelled at by a caregiver.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2026-05-01. Correction verified 2026-05-13.
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Discipline & child guidance Serious
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Jan 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 15, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Oct 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 18, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
This standard was evaluated as part of an investigation and determined to be deficient. Through interviews with operation staff, it was determined that the operation failed to notify a parent when their child was involved in a non-routine situation.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2025-10-07. Correction verified 2025-10-15.
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Safety & premises Serious
This standard was evaluated as part of an investigation and determined to be deficient. It was determined that a bus driver did not have a current bus list when transporting children.
HHSC 746.5617(a)(1) — Required Equipment in Vehicles - List of Children
HHSC risk weight: High. Corrected 2025-10-07. Correction verified 2025-10-15.
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Supervision & ratios Serious
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Apr 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 9, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Feb 27, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Feb 15, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 8, 2023 Inspection · Deficiencies cited
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Supervision & ratios
The operation did not have a passed health inspection. They have made the repairs required by the county health department and have scheduled the health inspector to come back to the operation.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2023-09-29. Correction verified 2023-09-28.
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Supervision & ratios
The surfacing material for the slides and climbing equipment was 4-5 inches in depth. The operation has ordered additional surfacing material which has not yet been shipped to the operation.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2023-10-06. Correction verified 2023-09-28.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.