Kindercity
3750 S GESSNER RD, Houston, TX 77063 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 81
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:30 PM
- Director / administrator
- Izathunisa Moosavi
- Phone
- (713) 334-4448
- Regulated since
- Mar 14, 2008
- HHSC IDs
- Operation 323384 · number 878297
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 4 | 4 | Safety & premises (2), Other (2) |
| 2025 | 1 | 0 | Supervision & ratios (1) |
| 2024 | 13 | 7 | Cleanliness & sanitation (2), Illness & medication (1), Safety & premises (3), Staff background & training (3), Records & paperwork (2), Other (2) |
| 2023 | 18 | 10 | Illness & medication (3), Supervision & ratios (2), Discipline & child guidance (2), Safety & premises (3), Food & allergies (1), Staff background & training (1), Records & paperwork (1), Other (5) |
| 2022 | 9 | 5 | Cleanliness & sanitation (1), Supervision & ratios (1), Safety & premises (3), Staff background & training (2), Other (2) |
| 2021 | 1 | 1 | Supervision & ratios (1) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Jul 31, 2026 Inspection · Deficiencies cited
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Safety & premises Serious
The urinal in the boys restroom was not functional.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2026-08-14. Correction verified 2026-09-04.
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Safety & premises Serious
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Jun 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 22, 2026 Inspection · Deficiencies cited
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Other Serious
Caregiver in the infant room was not able to respond to qestions about the age range of children in care.
HHSC 746.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
HHSC risk weight: Medium High. Corrected 2026-05-22. Correction verified 2026-06-04.
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Safety & premises Serious
Child was found sound asleep in a restrictive device.
HHSC 746.2426(a)(2) — Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
HHSC risk weight: High. Corrected 2026-05-22. Correction verified 2026-06-04.
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Other Serious
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May 12, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Apr 28, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 1, 2026 Inspection · Deficiencies cited
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Other Serious
Infant room was not properly lit upon entering.
HHSC 746.2911 — Adequate Lighting During Naptime
HHSC risk weight: Medium High. Corrected 2026-04-01. Correction verified 2026-04-28.
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Other Serious
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Mar 23, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Aug 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 6, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jan 17, 2025 Assessment · Deficiencies cited
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Supervision & ratios
The operation has not reported to CCR the number of employees who ceased working at the center in 2024 within the required timeframe.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2025-01-21. Correction verified 2025-01-23.
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Supervision & ratios
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Aug 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 12, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver was observed alone with 6 children in a classroom and had direct access to the children. The caregivers background check is inactive and the operation has not received an eliglibty notification from CBCU stating the caregiver can be present. Note: The caregiver left the operation during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-08-12. Correction verified 2024-08-21.
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Staff background & training
The center director has provided training to staff when the center has been assesed an administrative penalty within the previous 2 years.
HHSC 746.1317(a)(6)(C) — Training Criteria - Training for employees of child care center only
HHSC risk weight: Low. Corrected 2024-09-03. Correction verified 2024-08-30.
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Staff background & training
Training certificates for the director do not indicate the specific dates of when each training topic was covered.
HHSC 746.1319(b) — Block certification training include hours and topics
HHSC risk weight: Medium. Corrected 2024-08-19. Correction verified 2024-08-23.
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Other Serious
A caregiver was observed grabbing a child during the inspection.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2024-08-12. Correction verified 2024-08-23.
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Cleanliness & sanitation Serious
A caregiver did not wash their hands after changing a diaper during the inspection.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2024-08-16. Correction verified 2024-08-23.
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Cleanliness & sanitation Serious
A caregiver did not have a child wash their hands after diaper changing.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2024-08-16. Correction verified 2024-08-23.
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Safety & premises Serious
The use zone for a merry go cycle did not extend 6 feet. An additional 3 feet is required.
HHSC 746.4813(a) — Measurement of Use Zone for Rotating and Rocking Equipment (Sitting)
HHSC risk weight: Medium High. Corrected 2024-08-16. Correction verified 2024-08-23.
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Safety & premises Serious
Play equipment was observed on the outdoor play area with rubber pieces for loose fill material that is installed over concrete.
HHSC 746.4907(b) — Installation and Maintenance of Loose-fill Surfacing - Not Over Concrete or Asphalt
HHSC risk weight: Medium High. Corrected 2024-08-19. Correction verified 2024-08-23.
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Other Serious
Car seats in the van have expired and state not to use them after 2018 and 2020.
HHSC 746.5607(b) — Child Passenger Safety Seat System - Not expired or damaged in accident
HHSC risk weight: Medium High. Corrected 2024-08-19. Correction verified 2024-08-23.
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Records & paperwork
A child in care did not have a complete file available for review.
HHSC 746.603(a)(2) — Children's Records - Admission Information
HHSC risk weight: Medium. Corrected 2024-08-16. Correction verified 2024-08-16.
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Illness & medication
1 out of 4 children's files evaluated was missing an immunization record.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2024-08-19. Correction verified 2024-08-23.
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Records & paperwork
1 employee's file was not available for review upon request.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2024-08-16. Correction verified 2024-08-23.
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Safety & premises
The daycare driver's driver's license has expired. The provider did not have documentation showing a current driver's license was on file during the inspection.
HHSC 746.901(9) — Required Personnel Records- Current Driver's License
HHSC risk weight: Medium. Corrected 2024-08-16. Correction verified 2024-08-20.
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Staff background & training Serious
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Jul 25, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Aug 31, 2023 Inspection · Deficiencies cited
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Safety & premises Serious
2 pedals on the Merry-Go-Cycle were missing.
HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
HHSC risk weight: Medium High. Corrected 2023-09-07. Correction verified 2023-09-08.
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Other Serious
Loose-fill material was observed installed over concrete.
HHSC 746.4907(b) — Installation and Maintenance of Loose-fill Surfacing - Not Over Concrete or Asphalt
HHSC risk weight: Medium High. Corrected 2023-09-07. Correction verified 2023-09-08.
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Safety & premises
The following children's records evaluated were missing the information listed below: 1 out of 8 children's records evaluated did not have an field trip authorization. 1 out of 8 children's records evaluated did not have an water activities authorization. 1 out of 8 children's records evaluated did not have an address for the emergency contact.
HHSC 746.603(a)(2) — Children's Records - Admission Information
HHSC risk weight: Medium. Corrected 2023-09-07. Correction verified 2023-09-12.
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Illness & medication
1 out of 8 children's records evaluated did not have a immunization record.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2023-09-07. Correction verified 2023-09-05.
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Safety & premises
3 out of 8 children's records evaluated did not have the name and address of the emergency-care facility.
HHSC 746.605(11) — Required Admission Information - Physician Information
HHSC risk weight: Medium. Corrected 2023-09-07. Correction verified 2023-09-12.
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Records & paperwork Serious
6 out of 8 children's records evaluated did not have a special care needs statement.
HHSC 746.605(13) — Required Admission Information - Special Needs Statement
HHSC risk weight: Medium High. Corrected 2023-09-07. Correction verified 2023-09-12.
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Safety & premises Serious
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Jun 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 10, 2023 Inspection · Deficiencies cited
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Supervision & ratios Serious
During the inspection children were observed climbing on chairs and tables. One child ran down the hall way into another classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-05-10. Correction verified 2023-05-23.
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Other Serious
Caregivers were observed grabbing children by the arm to get them to sit down during the inspection.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2023-05-10. Correction verified 2023-05-23.
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Discipline & child guidance Serious
During the follow up inspection another child was observed sitting in a high chair. It was stated by a caregiver that the child was in the high chair because they were running around and taking a long time to eat.
HHSC 746.2805(8) — Prohibited Punishments - Restrictive device for time out
HHSC risk weight: High. Corrected 2023-05-10. Correction verified 2023-05-23.
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Supervision & ratios Serious
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Apr 26, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
During the inspection a caregiver was observed in the infant classroom with direct access to children. The operation has not received an elgiblity notification from CBCU stating the caregiver was allowed to be present. Note: The caregiver left the operation during the inspection and another qualified caregiver was moved nto the infant room.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2023-04-26. Correction verified 2023-04-27.
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Food & allergies
A child was observed during snap time using a tablet. Note: This was discussed with the provider during the inspecdtion that screen time cannot be used during meals, snacks or naptime. It was suggested that tablets only be used during planned activities.
HHSC 746.2207(c)(4) — Screen Time Activities - Not Used During Eating or Rest Times
HHSC risk weight: Medium. Corrected 2023-04-26. Correction verified 2023-05-10.
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Discipline & child guidance Serious
During the inspection a child was observed sitting in a high chair while playing on a tablet. When a caregiver was asked why the child was in the highchair it was stated because the child was special needs and would not stop running around. Note: It was discussed that no child can be confined to any type of restrictive device as a for of discipline.
HHSC 746.2805(8) — Prohibited Punishments - Restrictive device for time out
HHSC risk weight: High. Corrected 2023-04-26. Correction verified 2023-05-10.
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Other
Another child was observed sitting in a high chair and the safety straps were not secured. Note: The provider secured the straps during the inspection.
HHSC 746.4501(b) — Chairs - Safety Straps Used if Required by Manufacturer
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-04-26.
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Staff background & training Serious
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Apr 18, 2023 Report · Deficiencies cited
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Other Serious
Based upon the information obtained, there is sufficient evidence to support caregivers are using cell phones while caring for children.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2023-06-16. Correction verified 2023-06-27.
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Supervision & ratios Serious
Children were observed climbing on top of chairs and running around the classroom during the inspection. A child also walked out of the classroom and the caregiver closed the classroom door. When opening the classroom door the child was observed walking back from to the classroom with no supervision.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-04-26. Correction verified 2023-05-10.
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Other
Based on the information obtained, there is sufficient evidence to support parents are not informed of less serious injuries at pick up time.
HHSC 746.307(c) — Parental Notification of Less Serious Injuries
HHSC risk weight: Medium. Corrected 2023-06-16. Correction verified 2023-06-27.
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Illness & medication
Based upon the information obtained, there is sufficient evidence to support a staff person from the operation did not sign the incident report for a child that was injured while in care.
HHSC 746.705 — Incident/Illness Report Form Signed
HHSC risk weight: Low. Corrected 2023-06-16. Correction verified 2023-06-27.
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Illness & medication
Based upon the information obtained, there is sufficient evidence to support that the incident report for a child who was injured was not shared with the parent.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2023-06-16. Correction verified 2023-06-27.
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Other Serious
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Sep 26, 2022 Inspection · Deficiencies cited
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Other Serious
A caregiver with conditions on background was observed caring for a group of children alone in the classroom. This was corrected during inspection when another caregiver arrived to work in the classroom with the caregiver.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected at inspection. Corrected 2022-09-26.
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Other
A 22 month old child was observed having screen time. This was corrected during the inspection when the caregiver was observed turning off the television and giving the child another activity to do.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-09-26.
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Staff background & training
Sippy cups iin the toddler room were observed not properly labeled with the child's first name and first initial of last name. This was corrected during inspection when the caregiver was observed properly labeling the sippy cups.
HHSC 746.2505(4)(A) — Furnishings and Equipment for Toddlers - Bottles & Training Cups Labeled for Each Toddler
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-09-26.
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Cleanliness & sanitation Serious
Caregiver was observed not washing toddler hands after changing diaper. This was corrected during inspection when the caregiver was observed washing the child's hands.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-09-26.
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Safety & premises Serious
The playground was observed having hazards( trash) throughout the playground accessible to children as they play. This was corrected during inspection when the caregiver was observed removiing the trash from the playground.
HHSC 746.4751(a) — Maintenance Procedures for Active Play - Inspect Daily
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-09-26.
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Safety & premises Serious
The safety alarm in the transportation vehicle was observed not properly working during the inspection.
HHSC 746.5625(b) — Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
HHSC risk weight: High. Corrected 2022-10-10. Correction verified 2022-10-06.
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Other Serious
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Apr 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 10, 2022 Inspection · Deficiencies cited
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Staff background & training
An employee no longer associated with the operation had not been inactivated within the required time frame.
HHSC 745.651(1) — Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
HHSC risk weight: Medium. Corrected 2022-03-11. Correction verified 2022-03-10.
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Staff background & training
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Mar 1, 2022 Report · Deficiencies cited
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Supervision & ratios Serious
The caregiver in charge of a group of children did not intervene when the children were utilizing a stack of sleeping equipment as a form of an activity. The caregiver did not intervene when the children fell from the jumping off the stack of sleeping equipment, subsequently obtaining an injury. The caregiver did not intervene appropriately when the children fell off the stack of sleeping equipment. The children walked towards the caregiver.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-04-05. Correction verified 2022-04-13.
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Safety & premises
The caregiver did not provide activities for the children in care. The children were utilizing the stack of sleeping equipment as a form of play.
HHSC 746.2201(a) — Planned Activities Designed to Meet Individual Needs
HHSC risk weight: Medium. Corrected 2022-04-12. Correction verified 2022-04-12.
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Supervision & ratios Serious
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Jan 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 21, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 20, 2021 Report · Deficiencies cited
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Supervision & ratios Serious
Based on the investigation and information obtained the operation is not in compliance. Note: The caregiver is no longer employed at the operation.
HHSC 746.2803(4)(C) — Positive Methods of Discipline and Guidance - Redirecting Behavior
HHSC risk weight: Medium High. Corrected 2021-11-18. Correction verified 2021-12-22.
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Supervision & ratios Serious
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Oct 12, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.