Cumberland Youth And Family Services
909 GREENLEE ST, Denton, TX 76201 · Denton County
Program
- Type
- Child-placing agency
- Ages
- -
- Hours
- 09:00 AM-05:00 PM
- Director / administrator
- Jennifer Maddox
- Phone
- (940) 382-5112
- Regulated since
- Sep 19, 2024
- HHSC IDs
- Operation 1453257 · number 1779779- 16031
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 5 | 3 | Illness & medication (2), Staff background & training (1), Other (2) |
| 2024 | 5 | 0 | Discipline & child guidance (1), Other (4) |
| 2023 | 49 | 0 | Supervision & ratios (26), Discipline & child guidance (4), Safety & premises (1), Staff background & training (9), Records & paperwork (1), Other (8) |
Inspections, investigations & assessments
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Sep 3, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Sep 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 21, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Aug 14, 2026 Report · No deficiencies cited
No violations cited on this visit.
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May 22, 2026 Report · No deficiencies cited
No violations cited on this visit.
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May 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 28, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Mar 20, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 3, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 4, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
Two Frequent Visitors did not have background checks at the operation.
HHSC 745.621(a)(7) — AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605
HHSC risk weight: High. Corrected 2025-09-08. Correction verified 2025-09-04.
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Staff background & training Serious
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Jul 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 13, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Apr 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 25, 2025 Inspection · Deficiencies cited
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Other
A child's file reviewed contained a Child's Rights form that was signed by the child and caregiver 30 days after the child was placed in the home.
HHSC 749.1005(a) — Informing child of rights-Review rights with child/parents within 7 days of child's admission; provide child/parents with written copy of rights
HHSC risk weight: Medium. Corrected 2025-04-08. Correction verified 2025-04-04.
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Other
A child's discharge summary did not document who the child was discharged into the care of or the person's contact information.
HHSC 749.1371(3) — Discharge or Transfer Summary-For discharge, must include name, address, telephone number, relationship of person to whom child is discharged
HHSC risk weight: Medium Low. Corrected 2025-04-04. Correction verified 2025-04-04.
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Other
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Mar 24, 2025 Report · Deficiencies cited (self-report)
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Illness & medication Serious
During the investigation, both the victim child and the caregiver admitted that on more than one occasion, medications were left on the counter, and it was not ensured that the child had taken the medication.
HHSC 749.1463(b)(5) — Administration of Medication-Ensure the child has taken the medication as prescribed
HHSC risk weight: High. Corrected 2025-04-29. Correction verified 2025-04-30.
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Illness & medication Serious
During a walkthrough inspeciton, medications were not stored appropriately and was on the kitchen counter.
HHSC 749.1521(2) — Medication Storage-Keep medication inaccessible other than to caregivers responsible for stored medication
HHSC risk weight: High. Corrected at inspection. Corrected 2025-04-08.
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Illness & medication Serious
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Nov 16, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Aug 5, 2024 Inspection · Deficiencies cited
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Other
Seven pet vaccination were past due.
HHSC 749.3663(b) — Adoptive Home Care/Safety-Pets vaccinated and treated as recommended by vet
HHSC risk weight: Medium High. Corrected 2024-08-12. Correction verified 2024-08-08.
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Other
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Jun 10, 2024 Inspection · Deficiencies cited
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Discipline & child guidance
There was no documentation of two household members present in the agency home regarding history of substance abuse.
HHSC 749.2447(9) — Foster Home Screening-Agency documents and discuss h ealth status of all persons living in the home (physical, mental, substance abuse)
HHSC risk weight: Medium. Corrected 2024-06-17. Correction verified 2024-06-14.
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Other
Two agency home floor plans did not include documentation that identified the areas the children in care use.
HHSC 749.2470(3)(A) — Verification-Includes obtaining floor plan showing dimensions and purposes of all rooms in the home and identifying indoor areas for children's use
HHSC risk weight: Medium Low. Corrected 2024-06-17. Correction verified 2024-06-14.
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Discipline & child guidance
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May 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 13, 2024 Report · Deficiencies cited
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Other
Child in care is sharing a bedroom with adult.
HHSC 749.3027(a)(2) — Bedrooms-Child may share a bedroom with an adult caregiver if the child is under three years old
HHSC risk weight: Medium. Corrected 2024-06-24.
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Other
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Feb 5, 2024 Inspection · Deficiencies cited
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Other
There is an inconsistency in the agency volunteer policy and the documentation provided for review.
HHSC 749.133 — Volunteer policy - Must develop policies if agency uses volunteers
HHSC risk weight: Medium Low. Corrected 2024-02-19.
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Other
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Jan 4, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 12, 2023 Inspection · Deficiencies cited
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Supervision & ratios
Three of three employee files reviewed did not contain a signed and dated statement that the employee had read the operational policies.
HHSC 749.553(7) — Personnel records-Include statement signed and dated by the employee that he has read a copy of the operational policies
HHSC risk weight: Medium Low. Corrected 2023-12-19.
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Discipline & child guidance
Three of three employee files reviewed did not contain a signed and dated statement that the employee would report any suspected abuse, neglect, or exploitation. Signed and dated statements from each of the three employees were provided during the exit, all statements were dated 12/12/2023.
HHSC 749.553(8) — Personnel records- Include signed/dated statement by the employee that they must immediately report suspected child abuse, neglect, or exploitation
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-12-19.
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Supervision & ratios
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Oct 30, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 9, 2023 Inspection · Deficiencies cited
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Supervision & ratios
This required section of application does not include three detailed months of operating cost as per the operational policy.
HHSC 749.101(2)(A) — Plans to submit - Fiscal plan - estimated operating costs for first 3 months
HHSC risk weight: Medium Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application is not included in the operational policy. There is no documentation on policy that states how the agency will evaluate the accuracy of home screenings and comprehensiveness of supervisory visit.
HHSC 749.101(3) — Plans to submit - Plan to evaluate effectiveness of your system for meeting rules, including accuracy of foster home screenings & supervisory visits
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application is not included in the operational policy.
HHSC 749.105(7) — Personnel Policies- Ensure that persons working with children or with access to child info are informed in writing of confidentiality requirements
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Other
This required section of application doesn't include all required information from the Texas Administrative code standard 745. 4151.
HHSC 749.105(8) — Personnel Policies - Drug testing policy meets or exceeds DFPS' model policy in 745.4151
HHSC risk weight: Medium High. Corrected 2023-08-16. Correction verified 2023-08-23.
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Records & paperwork
This required section of application statement doesn't include adoptive home screening.
HHSC 749.107(1) — Conflict of interest policies - Statement that placement staff & mgmt will not conduct/review/approve screenings or reports if conflict or bias
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Other
This required section of application doesn't include a statement that agency owners, governing body, employee, contract services providers, children in placement, children's families, and prospective, current foster and adoptive parent are not to engage in an independent financial relationship or transaction.
HHSC 749.107(3) — Conflict of interest policies - Code of conduct on the relationship between owners, employees, contractors, children, families
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Other
This required section of application does not include a person with an entity's stock to the agency.
HHSC 749.107(4) — Conflict of interest policies-If corp or other business-statement that majority voting members of the gov body must not have conflict of interest
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Safety & premises
This required section of application does not include all the services provide including the acceptance of emergency admissions.
HHSC 749.109(1) — Admission policies - Include program's goals and services provided, including whether emergency admissions accepted
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application does not include in the operational policy the types and frequency of report to parents.
HHSC 749.113(13) — Child-care policy - Types and frequency of reports to parents
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Other
This required section of application doesn't include if caregivers have to be present or not if a child in placement participate in a religious program or activity.
HHSC 749.113(8) — Child-care policy - Any religious program or activity you offer, including whether children must participate
HHSC risk weight: Medium Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Staff background & training
This required section of application is not included in the operational policy.
HHSC 749.115(3) — EBI policy - The qualifications for caregivers who assume the responsibility for EBI implementation
HHSC risk weight: Medium High. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application is not included in the operational policy.
HHSC 749.115(4) — EBI policy - Your requirements for and restrictions on the use of permitted EBI
HHSC risk weight: Medium High. Corrected 2023-08-16. Correction verified 2023-08-23.
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Staff background & training
This required section of application does not contain all the included standard for Emergency Behavior Policy in the operational policy.
HHSC 749.115(5)(A)(i) — EBI policy - For orientation, explain and document to a child who can use an EBI
HHSC risk weight: Medium High. Corrected 2023-08-16. Correction verified 2023-08-23.
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Staff background & training
This required section of application does not include in the curriculum or training the operational policy will implement to the employee and caregivers.
HHSC 749.115(7) — EBI policy - Training for emergency behavior intervention
HHSC risk weight: Medium High. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application doesn't include integrated trauma informed care, treatment and management. The operational policy doesn't include a statement that addresses the importance of nurturing behavior and stimulation to meet the child's needs.
HHSC 749.117(a)(2) — Discipline policy - Integrate trauma informed care into the care, treatment, and management of each child
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Other
This required section of the application doesn't include the policy regarding decision making in regard to normalcy for a child.
HHSC 749.121(1) — Rights & responsibilities of CPA and foster parents - Decision-making
HHSC risk weight: Medium Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application does not include the policy in place that informs the foster or adoptive parents how they would be able to view their home record in the operational policy.
HHSC 749.121(12) — Rights & responsibilities of CPA and foster parents - How foster parents may review their agency home record
HHSC risk weight: Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Staff background & training
This required section of application regarding training requirement that the agency will provide foster parents or foster parents will have to acquire on their own is not included in the operational policy.
HHSC 749.121(2) — Rights & responsibilities of CPA and foster parents - Training requirements for foster parents
HHSC risk weight: Medium Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application does not included clarification on the services the agency will provide to the foster or adoptive parents regarding babysitting, overnight care, and respite care in the operational policy.
HHSC 749.121(7) — Rights & responsibilities of CPA and foster parents - Type and amount of services available to foster parents
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application doesn't specify on the timeframes foster or adoptive parents have to turn in reports to the agency included in the operational policy.
HHSC 749.121(8) — Rights & responsibilities of CPA and foster parents - Type of information foster parents must report and required time frames
HHSC risk weight: Medium Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Other
This required section of application doesn't include the minimum age for a respite provider, reference or background information foster parent must obtain before using type of provider, number of children provers are allowed to care for, information foster parent must share with provider, specific care instructions foster parent must share with provider for children with treatment needs, method of contact between foster parent and/or child placement agency, and provider during services, procedure for agency review, requirements for documentation of arrangement.
HHSC 749.127(1) — Babysitter/Overnight care/Respite care providers policy - Minimum age for each type of provider
HHSC risk weight: Medium Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application doesn't include how the agency will assist adoptive homes in how to preserve child's cultural identity in their operational policy.
HHSC 749.131(4) — Adoption services policy - How agency will assist adoptive homes on how to best preserve child's cultural identity
HHSC risk weight: Medium Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Discipline & child guidance
This required section of application doesn't include employee awareness regarding children's warning signs that a child may be a victim of abuse and neglect in their operational policy.
HHSC 749.135(2) — Abuse and neglect policy-Methods for employee awareness regarding child abuse/neglect, including signs that a child may be a victim of abuse/neglect
HHSC risk weight: Medium High. Corrected 2023-08-16. Correction verified 2023-08-23.
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Discipline & child guidance
This required section of application doesn't include strategies for coordination between the agency and appropriate community organizations in the operational policy.
HHSC 749.135(4) — Abuse and neglect policy - Strategies for coordination between the agency and appropriate community organizations
HHSC risk weight: Medium High. Corrected 2023-08-16. Correction verified 2023-08-23.
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Discipline & child guidance
This required section of application is not included in the operational policy.
HHSC 749.135(5) — Abuse and neglect policy - Actions that the parent of a child who is a victim of abuse/neglect should take to obtain assistance & intervention
HHSC risk weight: Medium High. Corrected 2023-08-16. Correction verified 2023-08-23.
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Staff background & training
This required section of application is not included in the operational policies. The AS+K Gatekeeper training does not address safety planning.
HHSC 749.137(c)(1)(B)(i) — Suicide Training- FP's verified to care for children five years of age or older must complete the training within a year of verification.
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Staff background & training
This required section of application is not included in the operational policies. The AS+K Gatekeeper training does not address safety planning.
HHSC 749.137(c)(1)(B)(ii) — Suicide Training- FP's verified to care for children five years of age or older must complete the training every two years.
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Staff background & training
This required section of application is not included in the operational policy. The AS+K Gatekeeper training does not address screening for risk.
HHSC 749.137(c)(2)(C) — Suicide Training- Curriculum for suicide prevention training must include understanding suicide screening.
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Staff background & training
This required section of application is not included in the operational policy. The operation?s policy does not indicate how they will promote suicide prevention training for non-employees.
HHSC 749.137(c)(3) — Suicide Training-You must promote suicide prevention training for non-employees, as appropriate.
HHSC risk weight: Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application is not included in the operational policy. The policy does not stipulate everyone who can request the screening and the factors that must be present in order for the screening to be administered.
HHSC 749.137(d)(4)(B)(ii) — Suicide Screening- Must be conducted at admission for children under 10 yrs if parent who admits the child or operation requests a screening.
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Other
The policy does not appear to address all the standards within this portion of the policy. The policy should include information as to how the agency will follow through if the risk screening finds the child to have a potential for risk of suicide and address each of the standards.
HHSC 749.137(e)(2)(B) — You must closely monitor a child until a MH professional assesses the child if suicide risk screening finds child to be a potential risk for suicide.
HHSC risk weight: Medium High. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of the postvention that addressed suicide death is not included in the application operational policy.
HHSC 749.137(g)(1)(B)(i) — Your written action plan must include a communication strategy consistent with 749.137(g)(1)(B)(i)(I)-749.137(g)(1)(B)(i)(VI) of this subsection.
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of the postvention that addressed suicide death is not included in the application operational policy.
HHSC 749.137(g)(1)(B)(ii) — Your written action plan must include MH resources for children and staff having a difficult time coping.
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of the postvention that addressed suicide death is not included in the application operational policy.
HHSC 749.137(g)(1)(B)(iii) — Your written action plan must include a review of lessons learned from the child?s death by suicide.
HHSC risk weight: Medium High. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application is not included in the operational policy.
HHSC 749.138(b) — All employees and caregivers must be aware of and follow your policies and procedures.
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application is not included in the operational policy.
HHSC 749.2063(5) — Emergency Behavior Intervention-Never used as a substitute for effective treatment or habilitation
HHSC risk weight: Medium High. Corrected 2023-08-16. Correction verified 2023-08-23.
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Other
The form Incident Consent Form does not include the standard that attempts to explained to the child for behavior to be necessary for release from restrain.
HHSC 749.2305(a)(10) — EBI Documentation-Must include all attempts to explain to the child what behaviors were necessary for release from the intervention
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application is not included in the operational policy.
HHSC 749.531(2)(B) — Records protection policies - Clarify persons outside agency authorized by law to access records
HHSC risk weight: Medium Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application is not included in the operational policy.
HHSC 749.535(b) — Active records-Copies kept by foster parents submitted to the agency within 15 days from the end of each month and filed in the child's record
HHSC risk weight: Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application is not included in the operational policy.
HHSC 749.551(e) — Personnel records-Maintain master list of active and archived records and their location in the main office of the agency
HHSC risk weight: Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Staff background & training
This required section of application is not included in the operational policy.
HHSC 749.555(a) — Personnel records-Maintain annual training records for current personnel for the last full training year and current training year
HHSC risk weight: Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application is not included in the operational policy.
HHSC 749.573(a) — Client records-Maintain child's active master case record at the office where the staff managing the child's placement is located
HHSC risk weight: Medium Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application is not included in the operational policy.
HHSC 749.581(a) — Archived client record-Maintained at the main office, branch that served client and/or in a central administratively designated location
HHSC risk weight: Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application is not included in the operational policy.
HHSC 749.583 — Releasing information-A child's record cannot be released without written consent unless releasing information to parent/Licensing/as required by law
HHSC risk weight: Medium Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application is not included in the operational policy.
HHSC 749.585(a) — Maintain records-Keep complete adopted child, birth parent, and adoptive family records permanently or transfer it to the Bureau of Vital Statistics
HHSC risk weight: Medium Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application is not included in the operational policy.
HHSC 749.587(a) — Maintain records-If agency closes, transfer adoption records to DSHS or another CPA; inform DSHS and CCL in writing of closure and records location
HHSC risk weight: Low. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
This required section of application is not included in the operational policy.
HHSC 749.609 — TB screening-Caregivers, employees, contract staff, volunteers and members of foster home screened for TB before having contact with children in care
HHSC risk weight: Medium. Corrected 2023-08-16. Correction verified 2023-08-23.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.