Playing And Learning Day Care And Learning Center
5903 GATEWAY BLVD W STE B, El Paso, TX 79925 · El Paso County
Program
- Type
- Licensed center
- Licensed capacity
- 74
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-08:30 PM
- Director / administrator
- Narciza Moreno
- Phone
- (915) 881-1200
- Regulated since
- Jun 20, 2008
- HHSC IDs
- Operation 318643 · number 875059
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 0 | Records & paperwork (2) |
| 2025 | 2 | 0 | Staff background & training (2) |
| 2023 | 10 | 4 | Supervision & ratios (4), Discipline & child guidance (4), Safety & premises (2) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Apr 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Feb 2, 2026 Inspection · Deficiencies cited
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Records & paperwork
Two caregiver files are missing the pre-employment affidavit for applicants for employment, form 2912.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2026-02-16. Correction verified 2026-02-06.
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Records & paperwork
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Feb 2, 2026 Inspection · Deficiencies cited
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Records & paperwork
Two caregiver files are missing the pre-employment affidavit for applicants for employment, form 2912.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2026-02-16. Correction verified 2026-02-06.
HHSC inspection history · no longer published by HHSC; kept here
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Records & paperwork
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Apr 15, 2025 Inspection · Deficiencies cited
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Staff background & training
A caregiver did not have current training in pediatric first aid with rescue breathing and choking. The last training available for review expired on 11/19/24.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2025-05-06. Correction verified 2025-04-16.
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Staff background & training
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Apr 15, 2025 Inspection · Deficiencies cited
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Staff background & training
A caregiver did not have current training in pediatric first aid with rescue breathing and choking. The last training available for review expired on 11/19/24.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2025-05-06. Correction verified 2025-04-16.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Sep 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 17, 2023 Report · Deficiencies cited
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Supervision & ratios
During a DFPS Investigation, the operation did not have sign-in/sign-out logs available for review.
HHSC 746.603(a)(8) — Tracking System or Sign-in and Sign-out Logs
HHSC risk weight: Medium High. Corrected 2023-12-28. Correction verified 2024-01-10.
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Supervision & ratios
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Nov 17, 2023 Report · Deficiencies cited
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Supervision & ratios
During a DFPS Investigation, the operation did not have sign-in/sign-out logs available for review.
HHSC 746.603(a)(8) — Tracking System or Sign-in and Sign-out Logs
HHSC risk weight: Medium High. Corrected 2023-12-28. Correction verified 2024-01-10.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
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Sep 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 21, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 21, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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May 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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May 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 26, 2023 Inspection · Deficiencies cited
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Safety & premises
During inspection, in the outdoor play area, the sand surfacing below a playground structure used by school age children is not maintained to the required minimum of six inches. The play structure's highest designated play surface is approximately 4.5 feet. Sand surfacing material was measured at approximately 2.5 inches in depth. Photos taken.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2023-05-10. Correction verified 2023-05-19.
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Safety & premises
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Apr 26, 2023 Inspection · Deficiencies cited
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Safety & premises
During inspection, in the outdoor play area, the sand surfacing below a playground structure used by school age children is not maintained to the required minimum of six inches. The play structure's highest designated play surface is approximately 4.5 feet. Sand surfacing material was measured at approximately 2.5 inches in depth. Photos taken.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2023-05-10. Correction verified 2023-05-19.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises
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Mar 8, 2023 Report · Deficiencies cited
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Discipline & child guidance Serious
During a DFPS investigation it was found that a child was left unsupervised in the outdoor play area/patio for at least 10 minutes leaving the child at risk. This investigation disposition was Reason To Believe for Neglectful Supervision.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2023-04-21. Correction verified 2023-04-26.
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Supervision & ratios Serious
During a DFPS investigation it was found that a child was left unsupervised in the outdoor play area/patio for at least 10 minutes. The caregiver responsible for this child was not within physical proximity of the child and did not have auditory or visual awareness of the child. During this same investigation, it was also determined that another child was unattended in the lobby area.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-04-21. Correction verified 2023-04-26.
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Discipline & child guidance
During the DFPS investigation, the parent stated he/she was not provided with an incident report regarding the Abuse/Neglect/Exploitation incident.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2023-04-21. Correction verified 2023-04-26.
HHSC inspection history · no longer published by HHSC; kept here
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Discipline & child guidance Serious
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Mar 8, 2023 Report · Deficiencies cited
-
Discipline & child guidance Serious
During a DFPS investigation it was found that a child was left unsupervised in the outdoor play area/patio for at least 10 minutes leaving the child at risk. This investigation disposition was Reason To Believe for Neglectful Supervision.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2023-04-21. Correction verified 2023-04-26.
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Supervision & ratios Serious
During a DFPS investigation it was found that a child was left unsupervised in the outdoor play area/patio for at least 10 minutes. The caregiver responsible for this child was not within physical proximity of the child and did not have auditory or visual awareness of the child. During this same investigation, it was also determined that another child was unattended in the lobby area.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-04-21. Correction verified 2023-04-26.
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Discipline & child guidance
During the DFPS investigation, the parent stated he/she was not provided with an incident report regarding the Abuse/Neglect/Exploitation incident.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2023-04-21. Correction verified 2023-04-26.
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Discipline & child guidance Serious
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Jan 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 10, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 10, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Aug 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 12, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 12, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 5, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Oct 5, 2021 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.