Eldorado Parkway Kindercare
11880 LEGACY DR., Frisco, TX 75033 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 165
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Tierria Simpson
- Phone
- (469) 579-4171
- Regulated since
- Apr 7, 2022
- HHSC IDs
- Operation 1385517 · number 1726295
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 5 | 0 | Cleanliness & sanitation (1), Safety & premises (1), Staff background & training (2), Other (1) |
| 2025 | 10 | 3 | Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (4), Safety & premises (1), Staff background & training (2), Records & paperwork (1) |
| 2024 | 6 | 0 | Illness & medication (1), Safety & premises (1), Staff background & training (4) |
| 2023 | 5 | 1 | Cleanliness & sanitation (3), Safety & premises (1), Staff background & training (1) |
| 2022 | 11 | 8 | Cleanliness & sanitation (1), Supervision & ratios (4), Safety & premises (1), Staff background & training (2), Other (3) |
| 2021 | 1 | 0 | Safety & premises (1) |
Inspections, investigations & assessments
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Sep 1, 2026 Inspection · Deficiencies cited
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Other
One infant needsupdated infant feeding instructions.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2026-09-08.
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Cleanliness & sanitation
It was observed that a caregiver didn't wash and infant's hands after a diaper change.
HHSC 746.3421(b) — Infant Handwashing - Raised to Sink
HHSC risk weight: Medium High. Corrected 2026-09-01.
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Safety & premises
Chipping wall paint was observed in some of the classrooms. Rabbit poop was observed on the playground and damaged furniture was observed in an infant room.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2026-09-29.
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Other
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Jan 5, 2026 Assessment · Deficiencies cited
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Staff background & training
10 staff files were reviewed during today's inspection. Remaining trainings still need to be provided for the five staff.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2026-03-19. Correction verified 2026-04-08.
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Staff background & training
10 staff files were reviewed during today's inspection. Remaining trainings still need to be provided for the five staff.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2026-03-19. Correction verified 2026-04-08.
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Staff background & training
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Nov 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 23, 2025 Inspection · Deficiencies cited
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Supervision & ratios Serious
A staff member in the infant room was sleeping while an infant was in their lap.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-10-23. Correction verified 2025-11-06.
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Staff background & training
10 staff files were reviewed during today's inspection. Current annual trainings are needed for 5 staff members.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2025-11-24. Correction verified 2026-01-05.
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Staff background & training
Current annual trainings are needed for director.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2025-11-24. Correction verified 2026-01-05.
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Supervision & ratios
10 child files were reviewed. 4 children needed health statements for their child file. Health statements are still needed for two children.
HHSC 746.611(a)(1) — Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
HHSC risk weight: Low. Corrected 2025-11-14. Correction verified 2025-12-30.
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Illness & medication
10 child files reviewed during today's inspection. 1 child needs an updated immunization record. 2 children need immunization records for file.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2025-11-06. Correction verified 2025-11-07.
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Records & paperwork
A copy of 1 staff member's id is needed for personnel file.
HHSC 746.901(9) — Required Personnel Records - Photo Identification
HHSC risk weight: Medium. Corrected 2025-10-30. Correction verified 2025-11-07.
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Supervision & ratios Serious
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Jul 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 1, 2025 Report · Deficiencies cited
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Cleanliness & sanitation Serious
This standard was evaluated for this investigation. Based on the information received, the operation didn't report that a handgun was found in an infant's diaper bag as required by the minimum standards.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2025-07-17. Correction verified 2025-08-01.
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Cleanliness & sanitation Serious
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Mar 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 12, 2025 Inspection · Deficiencies cited
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Safety & premises Serious
An infant in the Infant 1 classroom was observed sleeping in a crib with the infant's headband covering the infants nose, eyes and part of mouth.
HHSC 746.2429 — Covering Infant's Head or Crib
HHSC risk weight: High. Corrected 2025-03-12. Correction verified 2025-03-26.
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Supervision & ratios
The type of physial activities both structured and unstructured need to be added to policies.
HHSC 746.501(a)(18)(C) — Written Operational Policies - Type of Physical Activity
HHSC risk weight: Medium. Corrected 2025-03-26. Correction verified 2025-03-26.
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Supervision & ratios
Extreme weather criteria needs be added to operational policies.
HHSC 746.501(a)(18)(F) — Written Operational Policies - Criteria for Extreme Weather
HHSC risk weight: Medium. Corrected 2025-03-26. Correction verified 2025-03-26.
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Safety & premises Serious
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Mar 26, 2024 Inspection · Deficiencies cited
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Staff background & training
6 hours of training is needed in one or more of these topics: child growth and development, guidance and discipline, age-appropriate curriculum and teacher-child interaction.
HHSC 746.1309(b) — Documented Annual Training - 6 Hours of annual training required
HHSC risk weight: Medium. Corrected 2024-04-26. Correction verified 2024-05-31.
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Staff background & training
3 staff members need to complete abuse/neglect training.
HHSC 746.1309(c) — Documented Annual Training - 1 hour in Prevention, Recognition and Reporting of child maltreatment
HHSC risk weight: Medium. Corrected 2024-04-26. Correction verified 2024-04-30.
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Staff background & training
5 staff members need to completing the following trainings in this section: emergency preparedness, communicable disease/immunization, preventing, controlling and responding to emergencies due to food or allergic reaction, building and physical premises safety and handling, storing and disposing hazardous materials.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2024-04-26. Correction verified 2024-05-31.
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Staff background & training
The director needs to complete the following trainings in this section: emergency preparedness, communicable disease/immunization, preventing, controlling and responding to emergencies due to food or allergic reaction, building and physical premises safety and handling, storing and disposing hazardous materials.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2024-04-26. Correction verified 2024-05-31.
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Safety & premises
Plan for one child in care needs the parent's and physician's signature.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2024-04-26. Correction verified 2024-04-30.
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Illness & medication
Updated immunization records are needed for 4 children that are enrolled at the operation.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2024-04-26. Correction verified 2024-04-30.
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Staff background & training
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Aug 2, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 15, 2023 Inspection · Deficiencies cited
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Cleanliness & sanitation
It was observed during today's walk through that a caregiver didn't wash children's hands after a diaper change.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2023-06-29. Correction verified 2023-06-28.
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Cleanliness & sanitation
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Jun 13, 2023 Report · Deficiencies cited
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Staff background & training Serious
A caregiver in direct contact with children was present at the operation doesn't have a background check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2023-06-16. Correction verified 2023-06-16.
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Cleanliness & sanitation
Based on the information received during the investigation the caregiver failed to use positive methods of discipline when trying to instruct the child to clean up toys in the classroom.
HHSC 746.2803(4) — Discipline - Positive Methods of Discipline and Guidance
HHSC risk weight: Medium High. Corrected 2023-07-10. Correction verified 2023-08-02.
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Cleanliness & sanitation
It was observed during today's walk through that a caregiver didn't wash children's hands after a diaper change.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2023-06-29. Correction verified 2023-06-28.
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Staff background & training Serious
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Apr 14, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 15, 2023 Inspection · Deficiencies cited
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Safety & premises
Alarms in two of the classrooms aren't properly working or attached to the exit doors in the classroom.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2023-03-15. Correction verified 2023-04-14.
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Safety & premises
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Oct 11, 2022 Inspection · Deficiencies cited
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Supervision & ratios
Operation doesn't have documentation of receint fire inspection.
HHSC 746.5103 — Documentation of Fire Inspection
HHSC risk weight: Medium High. Corrected 2022-10-25. Correction verified 2022-10-17.
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Supervision & ratios
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Jul 8, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 21, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
The director was present at the operation on June 20th prior to background results being received that afternoon.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-06-21. Correction verified 2022-06-21.
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Other Serious
A child two years of age was observed in a classroom with children as old as five years of age during today's inspection.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-06-21. Correction verified 2022-07-08.
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Supervision & ratios Serious
A child walked out of the building through a classroom exit leading to the parking lot while in care on 6/17/2022 and 6/20/2022. The operation didn't report the second incident on 6/20/2022 to licensing.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2022-06-21. Correction verified 2022-07-08.
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Staff background & training Serious
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Jun 17, 2022 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A child walked out of the operation through a classroom exit door leading to the operation's parking lot. The caregiver didn't know that the child had walked out of the operation until alerted by children in the classroom.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-07-11. Correction verified 2022-07-11.
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Supervision & ratios Serious
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Jun 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 10, 2022 Report · Deficiencies cited
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Staff background & training Serious
Director was present at the operation and in direct contact with children prior to a background check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-06-15. Correction verified 2022-06-15.
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Other Serious
Based on the information received during the investigation caregivers have been providing over ten hours of direct child care during a 24-hour period.
HHSC 746.1003(5) — Director Responsibilities - Direct Care for No More Than 10 Hours
HHSC risk weight: High. Corrected 2022-07-07. Correction verified 2022-07-08.
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Other Serious
A 10 year old child was observed in the Discovery Preschool 1 classroom with children 3 and 4 years of age. Staff did not use good judgement when placing an older child in this classroom.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-06-14. Correction verified 2022-07-08.
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Safety & premises Serious
One infant less than 12 months of age was observed napping with a pacifier attached to the infant's clothing.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2022-06-14. Correction verified 2022-06-21.
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Supervision & ratios
Licensing wasn't notified that former Director Sydney Alexander is no longer at the operation.
HHSC 746.303(a)(4) — Report Change in Director
HHSC risk weight: Medium High. Corrected 2022-06-15. Correction verified 2022-06-21.
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Cleanliness & sanitation
Caregiver in the Discovery Preschool 1 room didn't wash child's hand after change.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2022-06-14. Correction verified 2022-06-21.
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Staff background & training Serious
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Feb 17, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 6, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 29, 2021 Inspection · Deficiencies cited
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Safety & premises
Two children with a diagnosed severe food allergy need a parent's signature on their food allergy emergency plan.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2021-12-13. Correction verified 2021-12-02.
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Safety & premises
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
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- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
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If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.