Tierra Encantada Addison
14450 MARSH LN, Addison, TX 75001 · Dallas County
Program
- Type
- Licensed center
- Licensed capacity
- 183
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Denya Calderon Orozco
- Phone
- (469) 206-0665
- Regulated since
- Jul 26, 2023
- HHSC IDs
- Operation 1429612 · number 1760415
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 5 | 2 | Illness & medication (1), Supervision & ratios (4) |
| 2025 | 11 | 7 | Cleanliness & sanitation (1), Supervision & ratios (5), Discipline & child guidance (1), Safety & premises (1), Records & paperwork (3) |
| 2024 | 10 | 2 | Supervision & ratios (5), Discipline & child guidance (1), Staff background & training (2), Other (2) |
| 2023 | 1 | 1 | Staff background & training (1) |
Inspections, investigations & assessments
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Sep 28, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 7, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jul 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 9, 2026 Report · Deficiencies cited
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Supervision & ratios Serious
After investigation, it was determined that a caregiver failed to supervise children adequately to prevent a child from being left on the playground alone.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-06-26. Correction verified 2026-07-02.
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Illness & medication
After investigation, it was determined that the operation failed to document with an incident report that a child was left alone on the playground.
HHSC 746.701(5) — Licensing Incident/Illness Report Form - Situations Placing Children at Risk
HHSC risk weight: Medium. Corrected 2026-06-26. Correction verified 2026-06-30.
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Supervision & ratios Serious
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Apr 1, 2026 Inspection · Deficiencies cited
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Supervision & ratios
Three children' s files were missing the health statement.
HHSC 746.611(a)(1) — Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
HHSC risk weight: Low. Corrected 2026-04-14. Correction verified 2026-04-14.
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Supervision & ratios
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Mar 5, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A child was left unattended.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-03-04. Correction verified 2026-03-05.
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Supervision & ratios Serious
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Feb 5, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 4, 2026 Report · Deficiencies cited
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Supervision & ratios
The operation did not self-report to Child Care Regulation's intake when notification of an injury to a child in care required medical treatment.
HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2026-02-18. Correction verified 2026-02-20.
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Supervision & ratios
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Nov 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 7, 2025 Report · Deficiencies cited
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Safety & premises Serious
Per the DFPS investigation, a caregiver allowed children to incorrectly climb up a slide and jump off an indoor play equipment.
HHSC 746.1205(a)(5) — Responsibilities of Caregivers - Intervene to ensure each child's safety
HHSC risk weight: High. Corrected 2025-11-21. Correction verified 2025-11-25.
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Supervision & ratios
The operation has an indoor play equipment slide that does not meet the use zone minimum of six feet from the perimeter of the equipment requirement.
HHSC 746.4805(a) — Measurement of Use Zone for Slides - in Front of Access and on Sides
HHSC risk weight: Medium High. Corrected 2025-11-21. Correction verified 2025-11-25.
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Safety & premises Serious
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Jul 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 21, 2025 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
This standard was reviewed in relation to the reported allegations and found to be deficient. There was evidence that a child was left outside for approximately 2 minutes unsupervised.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-08-18. Correction verified 2025-08-20.
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Supervision & ratios Serious
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Jul 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 4, 2025 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
This standard was reviewed in relation to the reported allegations and found to be deficient. There was evidence that children were left unsupervised in a classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-07-24. Correction verified 2025-07-25.
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Records & paperwork Serious
This standard was reviewed in relation to the reported allegations and found to be deficient. There was evidence the Director and Administrative staff did not communicate to the parents of the children left unsupervised, that their children were involved in an incident that placed their children at risk.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2025-07-24. Correction verified 2025-07-25.
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Supervision & ratios Serious
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Jun 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 12, 2025 Report · Deficiencies cited (self-report)
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Records & paperwork Serious
This standard was reviewed in relation to the reported allegations and found to be deficient. There was sufficient evidence to support a caregiver pulled a child's head back abruptly and pushed a child sitting in a chair into a table.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-07-07. Correction verified 2025-07-16.
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Records & paperwork
This standard was reviewed in relation to the reported allegations and found to be deficient. There was evidence to support a caregiver covered a child's face to force the child to sleep.
HHSC 746.2905(1) — Children Not Required to Sleep - May Not Force Child to Sleep
HHSC risk weight: Medium. Corrected 2025-07-07. Correction verified 2025-07-16.
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Records & paperwork Serious
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Jun 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 9, 2025 Report · Deficiencies cited
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Supervision & ratios
This standard was reviewed in relation to the reported allegations and found to be deficient. A caregiver did not find an alternative activity for a child?s needs. The child was tied to a chair to keep the child still.
HHSC 746.1203(4) — Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs
HHSC risk weight: Medium High. Corrected 2025-06-23. Correction verified 2025-06-26.
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Discipline & child guidance Serious
This standard was reviewed in relation to the reported allegations and found to be deficient. There was sufficient evidence to support that a caregiver used prohibited punishment by tying a child to a chair.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2025-06-23. Correction verified 2025-06-26.
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Supervision & ratios Serious
This standard was reviewed in relation to the reported allegations and found to be deficient. Evidence was found to support the operation did not report an incident to Child Care Regulations, that put a child at risk.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2025-06-23. Correction verified 2025-06-26.
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Supervision & ratios
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Apr 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 17, 2025 Report · Deficiencies cited
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Cleanliness & sanitation
Staff at the operation were using diaper rash cream and Vaseline during diaper changing without written authorization from the parents. The Director instructed all staff to remove all diaper rash cream and Vaseline, and to discontinue usage of diaper rash cream and Vaseline until the parents have provided written authorization.
HHSC 746.3501(4) — Diaper Changing Steps- Parent's Written Permission for Powders, Lotions, Etc.
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-04-21.
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Cleanliness & sanitation
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Mar 17, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Dec 3, 2024 Inspection · Deficiencies cited
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Supervision & ratios
Infants in the operation that are receiving formula do not have current feeding instructions.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2024-12-10. Correction verified 2024-12-10.
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Staff background & training
There were sippy cups and bottles in use for children 2 years and younger, that did not have the child's first name and initial of the child's last name on them. The staff added first name and last name to all the sippy cups and bottles.
HHSC 746.2505(4)(A) — Furnishings and Equipment for Toddlers - Bottles & Training Cups Labeled for Each Toddler
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-12-03.
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Supervision & ratios
The operation electrical outlets where children 4 years and younger can reach were not covered.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected 2024-12-10. Correction verified 2024-12-10.
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Other
Cots in use did not have a labeling (name to cot) system in place to identify a specific cot to the child that uses them. During the inspection, the staff in each class labeled each cot with numbers and created a list with the numbers and the child's name that will use each cot.
HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-12-03.
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Staff background & training
3 staff's files were reviewed, and the annual training information for the current training year was missing.
HHSC 746.907(b) — Personnel Record Storage - Training Records
HHSC risk weight: Medium Low. Corrected 2025-01-03. Correction verified 2025-01-06.
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Supervision & ratios
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Jul 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 21, 2024 Report · Deficiencies cited
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Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2024-04-22. Correction verified 2024-04-25.
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Supervision & ratios Serious
A caregiver did not properly account for all of the children in their care when a child that was in their care was left unsupervised on the playground for a lengthy period of time.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-04-22. Correction verified 2024-04-25.
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Discipline & child guidance Serious
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Feb 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 24, 2024 Inspection · Deficiencies cited
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Supervision & ratios
In the infant room, there was one caregiver with 5 children with a specified age group of 0-11months. This was corrected at inspection when a second caregiver was moved into the room.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-01-24.
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Other
Infant feeding instructions on file have not been updated since 11/2023.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2024-01-31. Correction verified 2024-02-13.
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Supervision & ratios
The operation has not had a sanitation inspection since 9/30/2022.
HHSC 746.801(12) — Required Records Maintained and Made Available - Sanitation Inspection Report
HHSC risk weight: Medium. Corrected 2024-02-09. Correction verified 2024-01-25.
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Supervision & ratios
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Jun 12, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 11, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver with a pending background check was present with children at the time of inspection. This was corrected at inspection when the caregiver was asked to leave.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2023-04-11.
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Staff background & training Serious
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Dec 29, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.