Little Characters Daycare And Learning Center, LLC

1207 E BUSTAMANTE ST, Laredo, TX 78041 · Webb County

23cited violations

19serious

12inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 55
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:00 AM-06:30 PM
Director / administrator: Claudia Solis
Phone: (956) 337-8293
Regulated since: Oct 4, 2023
HHSC IDs: Operation 1443274 · number 1771517
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 3
Illness & medication 2
Supervision & ratios 1
Safety & premises 7
Staff background & training 3
Records & paperwork 2
Other 5

Year by year

Year	Violations	Serious	Main categories
2026	3	2	Safety & premises (1), Staff background & training (1), Records & paperwork (1)
2025	4	3	Illness & medication (1), Safety & premises (1), Staff background & training (1), Other (1)
2024	9	8	Cleanliness & sanitation (2), Illness & medication (1), Supervision & ratios (1), Safety & premises (2), Staff background & training (1), Other (2)
2023	7	6	Cleanliness & sanitation (1), Safety & premises (3), Records & paperwork (1), Other (2)

Inspections, investigations & assessments

Sep 9, 2026 Inspection · Deficiencies cited
- Staff background & training Serious
  Two out of six employee records evaluated did not have the education requirements on file.
  
  HHSC 746.1107(2) — Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion
  
  HHSC risk weight: Medium High. Corrected 2026-09-16. Correction verified 2026-09-15.
- Safety & premises Serious
  A crib used by an infant was observed to be manufactured on December 2010.
  
  HHSC 746.2409(a)(9) — Safety Requirements for Cribs - Documentation that Crib Meets Applicable Federal Rules
  
  HHSC risk weight: High. Corrected 2026-09-09. Correction verified 2026-09-17.
- Records & paperwork
  Two out of six children's records evaluted did not have an updated health provider statement on file.
  
  HHSC 746.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2026-09-16. Correction verified 2026-09-15.
HHSC inspection history
Jul 21, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 20, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 11, 2025 Inspection · Deficiencies cited
- Staff background & training
  One out of six employee records evaluated did not have the following trainings: hazardous materials, allergic reaction, administering medication, emergency preparedness, communicable diseases, and transportation trainings. One out of six employees records evaluated did not have the transportation training.
  
  HHSC 746.1309(e) — Documented Annual Training- Required Content
  
  HHSC risk weight: Medium. Corrected 2025-09-18. Correction verified 2025-09-22.
- Other Serious
  The health inspection was last conducted on April 22, 2024.
  
  HHSC 746.3401(a) — Annual Sanitation Inspection
  
  HHSC risk weight: Medium High. Corrected 2025-09-25. Correction verified 2025-09-23.
- Safety & premises Serious
  The list of children for transportation was not available for review.
  
  HHSC 746.5617(a)(1) — Required Equipment in Vehicles - List of Children
  
  HHSC risk weight: High. Corrected 2025-09-15. Correction verified 2025-10-07.
- Illness & medication Serious
  Two out of six children's records evaluated did not have an updated immunization record on file.
  
  HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium High. Corrected 2025-09-18. Correction verified 2025-09-22.
HHSC inspection history
Oct 29, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 19, 2024 Inspection · Deficiencies cited
- Cleanliness & sanitation Serious
  Infant daily report was missing the following information: times and amount of food consumed, times of diaper changes, infant's general mood for the day, and a brief summary of the activities in which the infant participated.
  
  HHSC 746.2431(2) — Infant Daily Report - Times and Amount of Food
  
  HHSC risk weight: Medium High. Corrected 2024-10-21. Correction verified 2024-10-29.
- Safety & premises Serious
  Mixed age group did not have walking space in between sleeping cots during naptime.
  
  HHSC 746.2909(3) — Arrangement of Napping Equipment -Provides Sufficient Walking and Work Space
  
  HHSC risk weight: Medium High. Corrected 2024-10-21. Correction verified 2024-10-29.
- Cleanliness & sanitation Serious
  Infant bottles were on top of diaper changing table. Note: Bottles were removed from the diaper changing table during inspection.
  
  HHSC 746.3503(b) — Diaper Changing Equipment - No Play or Eating Surfaces Used
  
  HHSC risk weight: Medium High. Corrected 2024-10-21. Correction verified 2024-10-29.
- Other Serious
  Six children's files were evaluated. Six files were pending a special needs statement.
  
  HHSC 746.605(13) — Required Admission Information - Special Needs Statement
  
  HHSC risk weight: Medium High. Corrected 2024-10-21. Correction verified 2024-10-30.
- Illness & medication Serious
  Six children's files were reviewed. Two files were pending immunization records, and one file was pending updated immunization records.
  
  HHSC 746.613(a) — Required Immunizations
  
  HHSC risk weight: High. Corrected 2024-10-21. Correction verified 2024-10-29.
- Staff background & training
  Six employee records were evaluated. Five employees were missing orientation training documentation. One employee was missing pre-service training documentation.
  
  HHSC 746.901 — Required Personnel Records
  
  HHSC risk weight: Medium. Corrected 2024-10-21. Correction verified 2024-10-29.
HHSC inspection history
Apr 19, 2024 Inspection · Deficiencies cited
- Supervision & ratios Serious
  Operation failed to notify CCR, before providing transportation services.
  
  HHSC 746.301(7) — Notification of Additional Services Offered
  
  HHSC risk weight: High. Corrected 2024-04-19. Correction verified 2024-05-23.
- Other Serious
  Annual environmental inspection was last conducted on 04/04/2023.
  
  HHSC 746.3401(a) — Annual Sanitation Inspection
  
  HHSC risk weight: Medium High. Corrected 2024-04-22. Correction verified 2024-04-22.
- Safety & premises Serious
  Loose-fill surfacing in the outside playground had a depth of approximately 2 inches.
  
  HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
  
  HHSC risk weight: Medium High. Corrected 2024-06-24. Correction verified 2024-06-26.
HHSC inspection history
Aug 28, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 11, 2023 Inspection · Deficiencies cited
- Records & paperwork Serious
  Infant daily report was not available for review.
  
  HHSC 746.2431 — Infant Daily Report - Share with Parent
  
  HHSC risk weight: Medium High. Corrected 2023-07-12. Correction verified 2023-07-12.
HHSC inspection history
Jun 9, 2023 Inspection · Deficiencies cited
- Cleanliness & sanitation Serious
  Disinfecting chemicals were within children's reach. Stairs in infant room did not have a child proof gate.
  
  HHSC 746.3701 — Safety - Areas Free From Hazards
  
  HHSC risk weight: Medium High. Corrected 2023-06-16. Correction verified 2023-07-11.
- Safety & premises Serious
  Monthly fiire drills have not been conducted.
  
  HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2023-06-12. Correction verified 2023-06-12.
HHSC inspection history
Apr 4, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 3, 2023 Inspection · Deficiencies cited
- Other Serious
  Sanitation inspection was not available for review.
  
  HHSC 746.3401(a) — Annual Sanitation Inspection
  
  HHSC risk weight: Medium High. Corrected 2023-04-03. Correction verified 2023-04-04.
- Safety & premises Serious
  The following items were withing children's reach: paint, and chemicals. A glass sliding door did not have stickers or decals.
  
  HHSC 746.3701 — Safety - Areas Free From Hazards
  
  HHSC risk weight: Medium High. Corrected 2023-04-04. Correction verified 2023-04-04.
- Other
  Required postings were not available for review.
  
  HHSC 746.403(a) — Posting Requirements - Prominent & Public
  
  HHSC risk weight: Medium. Corrected 2023-04-04. Correction verified 2023-04-04.
- Safety & premises Serious
  Emergency evacuation and relocation diagram was missing the designated location outside of the child-care center where all caregivers and children meet to ensure everyone has exited the child - care center safely and the designated location inside the child-care center where all caregivers and children take shelter from threatening weather.
  
  HHSC 746.5207(a) — Emergency Evacuation and Relocation Diagram
  
  HHSC risk weight: Medium High. Corrected 2023-04-04. Correction verified 2023-04-04.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Little Characters Daycare and Learning Center, LLC, 1207 E BUSTAMANTE ST, Laredo, TX 78041-5208 (operation ID 1443274, operation number 1771517), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.