Alphabet Academy

615 DALLAS DR, Denton, TX 76205 · Denton County

8cited violations

2serious

38inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 48
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:00 PM
Director / administrator: Urmila Fernando
Phone: (682) 558-9469
Regulated since: Jan 23, 2019
HHSC IDs: Operation 1307234 · number 1674712
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 6
Staff background & training 2

Year by year

Year	Violations	Serious	Main categories
2023	6	2	Supervision & ratios (4), Staff background & training (2)
2022	2	0	Supervision & ratios (2)

Inspections, investigations & assessments

Aug 24, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 24, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 10, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 10, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 6, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 6, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 6, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 6, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 28, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 28, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 20, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 20, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 18, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 18, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 18, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 18, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 25, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 25, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 11, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 11, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 7, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 7, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 6, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 6, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 21, 2023 Inspection · Deficiencies cited
- Staff background & training
  The operation has four employees with online only CPR.
  
  HHSC 746.1301(a)(4)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2023-10-05. Correction verified 2023-10-17.
HHSC inspection history · no longer published by HHSC; kept here
Sep 21, 2023 Inspection · Deficiencies cited
- Staff background & training
  The operation has four employees with online only CPR.
  
  HHSC 746.1301(a)(4)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2023-10-05. Correction verified 2023-10-17.
HHSC inspection history
Sep 18, 2023 Report · Deficiencies cited
- Supervision & ratios
  Based on information gathered during the investigation, the operation did not report that a child was treated by a medical professional in a timely matter.
  
  HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
  
  HHSC risk weight: Medium High. Corrected 2023-10-17. Correction verified 2023-11-10.
HHSC inspection history
Sep 18, 2023 Report · Deficiencies cited
- Supervision & ratios
  Based on information gathered during the investigation, the operation did not report that a child was treated by a medical professional in a timely matter.
  
  HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
  
  HHSC risk weight: Medium High. Corrected 2023-10-17. Correction verified 2023-11-10.
HHSC inspection history · no longer published by HHSC; kept here
Feb 28, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 28, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 13, 2023 Inspection · Deficiencies cited
- Supervision & ratios Serious
  A three year old was observed walking from the restroom alone during inspection.
  
  HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
  
  HHSC risk weight: High. Corrected 2023-02-13. Correction verified 2023-02-28.
HHSC inspection history · no longer published by HHSC; kept here
Feb 13, 2023 Inspection · Deficiencies cited
- Supervision & ratios Serious
  A three year old was observed walking from the restroom alone during inspection.
  
  HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
  
  HHSC risk weight: High. Corrected 2023-02-13. Correction verified 2023-02-28.
HHSC inspection history
Nov 10, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The operation has not scheduled a gas leak inspection. The most recent since was July of 2020.
  
  HHSC 746.5401 — Requirement of Gas Leak Inspection
  
  HHSC risk weight: Medium High. Corrected 2022-11-30. Correction verified 2022-12-30.
HHSC inspection history
Nov 10, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The operation has not scheduled a gas leak inspection. The most recent since was July of 2020.
  
  HHSC 746.5401 — Requirement of Gas Leak Inspection
  
  HHSC risk weight: Medium High. Corrected 2022-11-30. Correction verified 2022-12-30.
HHSC inspection history · no longer published by HHSC; kept here
Apr 20, 2022 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 20, 2022 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 30, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 30, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Alphabet Academy, 615 DALLAS DR, Denton, TX 76205-7242 (operation ID 1307234, operation number 1674712), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.