Prosper Kindercare
1230 S COIT RD, Prosper, TX 75078 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 187
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Phone
- (972) 347-9186
- Regulated since
- Jan 14, 2022
- HHSC IDs
- Operation 1381634 · number 1723775
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 7 | 2 | Supervision & ratios (5), Other (2) |
| 2025 | 11 | 0 | Illness & medication (1), Supervision & ratios (1), Staff background & training (2), Records & paperwork (3), Other (4) |
| 2024 | 9 | 2 | Cleanliness & sanitation (1), Illness & medication (2), Supervision & ratios (1), Safety & premises (1), Staff background & training (2), Records & paperwork (1), Other (1) |
| 2023 | 14 | 7 | Supervision & ratios (5), Safety & premises (2), Staff background & training (1), Records & paperwork (1), Other (5) |
| 2022 | 8 | 2 | Supervision & ratios (4), Safety & premises (2), Staff background & training (1), Other (1) |
| 2021 | 8 | 3 | Cleanliness & sanitation (1), Staff background & training (2), Records & paperwork (2), Other (3) |
Inspections, investigations & assessments
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Sep 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 26, 2026 Inspection · Deficiencies cited
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Supervision & ratios
One two year old child was in the hallway unattended and opening the door to come into the pre-k classroom where her mother was working. I
HHSC 746.1203(4) — Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs
HHSC risk weight: Medium High. Corrected 2026-08-26. Correction verified 2026-09-23.
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Supervision & ratios
One infant classroom was out of ratio for around a minute while one caregiver left the room to get a child from the bus. This left the classroom with one caregiver and 5 infants under 12 months.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2026-08-26. Correction verified 2026-09-23.
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Supervision & ratios
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Aug 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 12, 2026 Report · Deficiencies cited
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Supervision & ratios
Staff did not know who was in charge of the operation at arrival on 8/13/26.
HHSC 746.1013(a) — Director's Absence - Qualified Caregiver in Charge
HHSC risk weight: Medium High. Corrected 2026-08-25. Correction verified 2026-08-26.
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Supervision & ratios
Based off investigation interviews it was determined that multiple classrooms were out of ratio due to staffing issues.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2026-08-25. Correction verified 2026-08-26.
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Supervision & ratios
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Jul 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 14, 2026 Report · Deficiencies cited
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Other Serious
This standard was found to be deficient. One caregiver admitted to placing the infant on their stomach to sleep.
HHSC 746.2427 — AP Infants Sleep on Backs or Must Have Completed and Signed Sleep Exception Form for the Infant
HHSC risk weight: High. Corrected 2026-08-12. Correction verified 2026-08-26.
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Other Serious
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May 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 14, 2026 Report · Deficiencies cited
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Supervision & ratios
One classroom was over ratio on 3 days for 10 minutes each day.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2026-04-17. Correction verified 2026-04-23.
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Supervision & ratios
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Mar 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 25, 2026 Report · Deficiencies cited
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Other Serious
This standard was found to be deficient.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2026-03-11. Correction verified 2026-03-16.
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Other Serious
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Aug 14, 2025 Inspection · Deficiencies cited
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Staff background & training
Three out of ten staff files did not have abuse and neglect required annual training available for review during the visit.
HHSC 746.1309(c) — Documented Annual Training - 1 hour in Prevention, Recognition and Reporting of child maltreatment
HHSC risk weight: Medium. Corrected 2025-08-28. Correction verified 2025-08-28.
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Staff background & training
Two out of two infant teachers were missing SIDS/safe sleep required annual training.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2025-08-28. Correction verified 2025-08-28.
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Other
One class out of six classes did not have a cot chart that identifies which cot belongs to each children.
HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
HHSC risk weight: Medium. Corrected 2025-08-21. Correction verified 2025-08-28.
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Supervision & ratios
The operation's policy is missing several items to include how to access minimum standards online.
HHSC 746.501(a)(23) — Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
HHSC risk weight: Medium. Corrected 2025-10-10. Correction verified 2025-10-06.
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Illness & medication
One out of ten children's files did not have updated immunization records.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2025-08-21. Correction verified 2025-08-28.
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Records & paperwork
Two out of ten files were not updated and were missing health statements during the visit. 8/14/25-Two out of ten files were not updated and were missing health statements during the visit.
HHSC 746.801(1) — Required Records Maintained and Made Available - Children's Records
HHSC risk weight: Medium. Corrected 2025-10-03. Correction verified 2025-10-03.
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Records & paperwork
Four out of ten staff files were missing the completed 2912 affidavit available for review.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2025-08-21. Correction verified 2025-08-28.
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Staff background & training
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Jul 23, 2025 Inspection · Deficiencies cited
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Other
9 out of 9 infant feeding schedules were either missing or not updated.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2025-08-06. Correction verified 2025-08-14.
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Other
The employee list posted was not updated during the visit.
HHSC 746.401(9) — Posting Requirements - List entitled "Current Employees"--sized at least 81/2 X 11 inches, printed legibly, include employee first and last name
HHSC risk weight: Medium Low. Corrected 2025-08-06. Correction verified 2025-08-14.
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Other
There was not data/impact test available for review during the visit.
HHSC 746.4913 — Required Documentation for Unitary Surfacing Materials
HHSC risk weight: Medium. Corrected 2025-08-06. Correction verified 2025-08-14.
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Records & paperwork
Two out of ten files were not updated and were missing health statements during the visit.
HHSC 746.801(1) — Required Records Maintained and Made Available - Children's Records
HHSC risk weight: Medium. Corrected 2025-08-06. Correction verified 2025-08-14.
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Other
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Oct 2, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 28, 2024 Report · Deficiencies cited
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Illness & medication
Based on the information gathered during the investigation, it has been determined that the operation failed to complete an incident report when a child was injured while in care.
HHSC 746.701(5) — Licensing Incident/Illness Report Form - Situations Placing Children at Risk
HHSC risk weight: Medium. Corrected 2024-10-23. Correction verified 2024-11-15.
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Illness & medication
Based on the information gathered during the investigation, it has been determined the operation failed to provide the parent with incident report when a child was injured in care.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-10-23. Correction verified 2024-11-15.
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Illness & medication
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Sep 25, 2024 Inspection · Deficiencies cited
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Other
Three out of eight infants did not have an infant feeding schedule available for review.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2024-10-01. Correction verified 2024-09-26.
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Staff background & training
The required annual training were not avilable for review for five staff out of ten.
HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2024-10-02. Correction verified 2024-10-10.
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Other
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Aug 16, 2024 Assessment · Deficiencies cited
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Supervision & ratios
The operation failed to report within the required timeframe (5 days) a director is no longer at the operation.
HHSC 746.303(a)(4) — Report Change in Director
HHSC risk weight: Medium High. Corrected 2024-08-16. Correction verified 2024-08-16.
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Supervision & ratios
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Jun 28, 2024 Assessment · Deficiencies cited
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Staff background & training Serious
A staff member was present at the operation while having access to children while her background check status reflecting inactive.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-06-28. Correction verified 2024-06-28.
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Staff background & training Serious
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Jun 17, 2024 Report · Deficiencies cited
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Records & paperwork Serious
When a child reported he was injured/hurt, he was not assessed further even after he was holding his arm against his body (favoring his arm) nor were the parents notified immediately.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-08-16. Correction verified 2024-09-03.
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Records & paperwork Serious
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Apr 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 18, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Apr 16, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 1, 2024 Report · Deficiencies cited
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Safety & premises
There was not enough popular items available in several classrooms for all the children. Shelves were observed less than half empty.
HHSC 746.2505(2) — Furnishings and Equipment for Toddlers - Enough Available to Prevent Competition
HHSC risk weight: Medium High. Corrected 2024-05-02. Correction verified 2024-04-23.
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Cleanliness & sanitation
The floors had dust, trash, toys, toilet paper, etc on the floor during the walk thru in six out seven classrooms. The wall trim was off the wall in 4 year old class.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-05-02. Correction verified 2024-04-23.
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Safety & premises
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Feb 29, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 18, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Dec 18, 2023 Inspection · Deficiencies cited
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Staff background & training
Four employees did not have required annual training.
HHSC 746.1301(a)(5)(A) — Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
HHSC risk weight: Medium High. Corrected 2023-12-29. Correction verified 2024-01-02.
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Safety & premises
Infants are not allowed opportunities for outdoor play due to improper clothing.
HHSC 746.2417(1) — Activities for Infants - Outdoor Play Daily
HHSC risk weight: Medium. Corrected 2023-12-18. Correction verified 2024-01-10.
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Safety & premises
Two Children did not have completed food allery emergency plans in their files at the time of inspection.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2024-01-12. Correction verified 2024-01-16.
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Other
Five children's files did not have the required information for water activity.
HHSC 746.605(10) — Required Admission Information - Water Activity Permission
HHSC risk weight: Medium. Corrected 2023-12-29. Correction verified 2024-01-08.
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Other
Five children's files did not contain required information for Special Needs Care.
HHSC 746.605(13) — Required Admission Information - Special Needs Statement
HHSC risk weight: Medium High. Corrected 2023-12-29. Correction verified 2024-01-08.
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Other Serious
One child did not have required release information on file at the time of inspection.
HHSC 746.605(7) — Required Admission Information - Release Information
HHSC risk weight: High. Corrected 2023-12-29. Correction verified 2024-01-08.
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Records & paperwork
One employee did not have personnel records at the time of inspection.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2023-12-29. Correction verified 2024-01-08.
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Staff background & training
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Sep 21, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 9, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
This standard was evaluated as part of an investigation and found to be deficient. A young child walked out of a classroom and was walking around the center unattended.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-09-07. Correction verified 2023-09-21.
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Supervision & ratios Serious
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Jul 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 18, 2023 Report · Deficiencies cited (self-report)
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Other Serious
This standard was evaluated as part of an investigation and found to be deficient. The caregiver did not show good judgment when they did not inform the parent about the severity of an injury a child sustained while in care. As a result, a child remained in care for 8 hours with a fractured finger.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-07-27. Correction verified 2023-08-11.
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Other Serious
This standard was evaluated as part of an investigation and found to be deficient. A caregiver did not apply proper first aid for an injury that a child received while in care.
HHSC 746.3607(2) — Critical Injury - Give First Aid or CPR
HHSC risk weight: High. Corrected 2023-07-27. Correction verified 2023-08-11.
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Other Serious
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Jul 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 17, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jul 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 30, 2023 Report · Deficiencies cited
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Supervision & ratios Serious
A child was left unattended or approximately 3-5 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-07-18. Correction verified 2023-07-18.
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Supervision & ratios Serious
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Mar 1, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 17, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
Based on information gathered, it was determined that a young child was left unattended in a classroom for an undetermined period of time.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2023-02-15. Correction verified 2023-03-01.
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Supervision & ratios Serious
Based on information gathered, it was determined that the operation did not notify Licensing in the time frame required, that a young child was left unattended in a classroom.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2023-02-15. Correction verified 2023-03-01.
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Supervision & ratios
Based information gathered the operation did not notify parents in the required time frame that a young was left unattended in a classroom.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: Medium High. Corrected 2023-02-15. Correction verified 2023-03-01.
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Supervision & ratios Serious
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Jan 12, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 30, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Oct 27, 2022 Inspection · Deficiencies cited
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Other
Three infants did not have updated written feeding instrutions in the infant room. One infant did not have written feeding instructions. This deficiency was corrected at inspection when the director's assistant provided written feeding instructions for all infants.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-10-27.
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Other
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Oct 11, 2022 Inspection · Deficiencies cited
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Supervision & ratios Serious
Two caregivers did not realize that a child was no longer their group.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-10-11. Correction verified 2022-10-27.
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Supervision & ratios
Three infants did not have updated written feeding instructions on file at the operation during the time of inspection.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2022-10-12. Correction verified 2022-10-27.
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Supervision & ratios Serious
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Aug 25, 2022 Inspection · Deficiencies cited
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Staff background & training
Documentation was not available at the time of inspcetion for two givers who supervise children under the age of 24 months.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2022-09-02. Correction verified 2022-08-31.
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Staff background & training
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Aug 23, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jul 25, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The fire inspection does not reflect the operations current status.
HHSC 746.5103 — Documentation of Fire Inspection
HHSC risk weight: Medium High. Corrected 2022-08-12. Correction verified 2022-08-17.
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Supervision & ratios
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Jan 11, 2022 Inspection · Deficiencies cited
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Safety & premises
A one year old child was allowed to play on playground equipment that is designed for children ages five through twelve, resulting in an injury that required medical attention.
HHSC 746.4601(2) — Safety Requirements for Active Play Equipment - Used According to Manufacturer's Instructions
HHSC risk weight: Medium High. Corrected 2022-01-04. Correction verified 2022-01-11.
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Safety & premises
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Jan 4, 2022 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
The caregivers were not in proximity to intervene when a child received an eye injury.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-01-04. Correction verified 2022-01-11.
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Safety & premises
A one year old child was allowed to play on playground equipment that is designed for children ages five through twelve, resulting in an injury that required medical attention.
HHSC 746.4601(2) — Safety Requirements for Active Play Equipment - Used According to Manufacturer's Instructions
HHSC risk weight: Medium High. Corrected 2022-01-04. Correction verified 2022-01-11.
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Supervision & ratios Serious
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Jan 4, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 30, 2021 Inspection · Deficiencies cited
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Staff background & training Serious
The operation allowed a person to be present at the operation before receiving notice from the CBCU regarding the person s eligibility.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2021-12-30. Correction verified 2022-01-04.
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Other Serious
A caregiver did not know all the children that they were supervising in their care.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2021-12-30. Correction verified 2022-01-04.
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Cleanliness & sanitation
A shed containing cleaning supplies and other hazardous materials was left unlocked while children were on the playground.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-12-30.
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Staff background & training Serious
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Oct 14, 2021 Inspection · Deficiencies cited
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Records & paperwork
One of the ten children records reviewed was missing a health statement.
HHSC 746.611(a)(3) — Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
HHSC risk weight: Medium. Corrected 2021-10-18. Correction verified 2021-10-18.
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Staff background & training
Three of the nine personnel files reviewed were missing documentation showing the education qualifications for the caregivers.
HHSC 746.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2021-10-18. Correction verified 2021-10-18.
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Records & paperwork
Seven of the nine personnel records reviewed were missing notorized affidavit forms.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit
HHSC risk weight: Medium Low. Corrected 2021-10-18. Correction verified 2021-10-18.
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Records & paperwork
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Sep 24, 2021 Report · Deficiencies cited
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Other
This standard was evaluated as part of an investigation and was found to be deficient. During interviews of staff, two of the three caregivers interviewed stated that they had observed a caregiver physically handle the children in a rough manner on separate occasions when the caregiver was redirecting the children.
HHSC 746.2803(4)(C) — Positive Methods of Discipline and Guidance - Redirecting Behavior
HHSC risk weight: Medium High. Corrected 2021-10-05. Correction verified 2021-10-05.
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Other Serious
This standard was evaluated as part of an investigation and was found to be deficient. During interviews of staff, three of the three caregivers interviewed stated that they had observed a caregiver yell at the children in an aggressive, loud tone on separate occasions when the caregiver was redirecting and/or disciplining the children.
HHSC 746.2805(6) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2021-10-05. Correction verified 2021-10-05.
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Other
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.