Alphabest @ Clara Love - Northwest
16301 ELEMENTARY DR, Justin, TX 76247 · Denton County
Program
- Type
- Licensed center
- Licensed capacity
- 120
- Ages
- Pre-Kindergarten, School
- Hours
- 02:30 PM-06:30 PM
- Phone
- (979) 571-1665
- Regulated since
- Jan 29, 2018
- HHSC IDs
- Operation 1280846 · number 1655495
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 3 | 0 | Supervision & ratios (2), Staff background & training (1) |
| 2025 | 24 | 13 | Illness & medication (2), Supervision & ratios (8), Staff background & training (9), Records & paperwork (3), Other (2) |
| 2024 | 6 | 6 | Illness & medication (2), Supervision & ratios (3), Other (1) |
| 2023 | 2 | 2 | Illness & medication (1), Safety & premises (1) |
Inspections, investigations & assessments
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Sep 10, 2026 Inspection · Deficiencies cited
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Staff background & training
One caregiver did not have their CPR Certification in their personnel file.
HHSC 744.1331(b) — Documentation CPR-1st aid includes participant's name, training date, training title, trainer's name, length of training and expiration date
HHSC risk weight: Low. Corrected 2026-09-14. Correction verified 2026-09-15.
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Supervision & ratios
Operation has an inspection form in the binder from a different operation's inspection from 2025.
HHSC 744.401(2) — Posting Requirements- Letter or form from the most recent licensing inspection or investigation.
HHSC risk weight: Medium. Corrected 2026-09-14.
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Supervision & ratios
One caregiver did not have a personnel file at the operation.
HHSC 744.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2026-09-14.
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Staff background & training
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Dec 11, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
One caregiver does not have the required pre-service trainings.
HHSC 744.1301(a)(2)(A) — Training Requirements for Employees - Pre-Service
HHSC risk weight: Medium High. Corrected 2026-01-05. Correction verified 2026-01-26.
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Staff background & training Serious
One caregivers has 3 of the required 15 hours of training. The caregiver also does not have any of the required topics.
HHSC 744.1301(a)(5)(A) — Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
HHSC risk weight: Medium High. Corrected 2026-01-05. Correction verified 2026-01-26.
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Supervision & ratios
The operation's person in charge does not have access to children's records. Caregivers also did not have information with children's ages.
HHSC 744.601(a) — Provide Access to Children's Records - During Hours of Operation
HHSC risk weight: Medium. Corrected 2026-01-05. Correction verified 2026-01-26.
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Staff background & training
The operation has one caregiver with no staff file.
HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2026-01-05. Correction verified 2026-01-26.
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Staff background & training Serious
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Oct 15, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
One caregiver does not have the required pre-service trainings.
HHSC 744.1301(a)(2)(A) — Training Requirements for Employees - Pre-Service
HHSC risk weight: Medium High. Corrected 2025-10-29. Correction verified 2025-12-11.
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Staff background & training Serious
One caregivers has 3 of the required 15 hours of training. The caregiver also does not have any of the required topics.
HHSC 744.1301(a)(5)(A) — Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
HHSC risk weight: Medium High. Corrected 2025-10-29. Correction verified 2025-12-11.
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Supervision & ratios
The operation's site director does not have access to children's records. Caregivers also did not have information with children's ages.
HHSC 744.601(a) — Provide Access to Children's Records - During Hours of Operation
HHSC risk weight: Medium. Corrected 2025-10-29. Correction verified 2025-12-11.
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Staff background & training
The operation has one caregiver with no staff file.
HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2025-10-29. Correction verified 2025-12-11.
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Staff background & training Serious
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May 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 9, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
Based on information gathered through the course of the investigation the operation did not report a situation that may have placed a child at risk and that parents were concerned about.
HHSC 744.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2025-05-30. Correction verified 2025-05-30.
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Illness & medication Serious
Based on information gathered during the courese of the investigation, it was determined that parents were not provided an incident report.
HHSC 744.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium High. Corrected 2025-05-30. Correction verified 2025-05-30.
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Supervision & ratios Serious
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Apr 8, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
The operation site director does not have any 2024 trainings completed. 5.60 hours of August 2023 training was observed during inspection.
HHSC 744.1301(a)(5)(A) — Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
HHSC risk weight: Medium High. Corrected 2025-04-22. Correction verified 2025-05-15.
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Records & paperwork
The site director did not know how to access children's admission records. CI: The site director called to the program director to get instructions on how to access the records during the inspection.
HHSC 744.805(2) — Electronic Records- Accessible to Caregivers
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-04-08.
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Supervision & ratios
One caregiver present at the operation does not have a file and has been employed for over two weeks.
HHSC 744.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2025-04-08. Correction verified 2025-05-13.
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Staff background & training Serious
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Mar 25, 2025 Inspection · Deficiencies cited
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Supervision & ratios Serious
The operation's person in charge nor zone leader knew how many children they were caring for during the inspection.
HHSC 744.1205(a)(2) — Responsibilities of Caregivers - Know how many children responsible for
HHSC risk weight: High. Corrected 2025-03-25. Correction verified 2025-04-08.
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Other Serious
Two caregivers did not have an ipad or list to know the children's name or ages in their group.
HHSC 744.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
HHSC risk weight: Medium High. Corrected 2025-03-25. Correction verified 2025-04-08.
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Supervision & ratios Serious
Two caregiver were observed caring for 40 children during the inspection. Based on information obtained during the inspection the operation has had two groups all day.
HHSC 744.1605 — Child/Caregiver Ratio - 2 Caregivers
HHSC risk weight: Medium High. Corrected 2025-03-25. Correction verified 2025-04-08.
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Other
Children were observed watching a movie during their designated rest time. CI: The television was turned off during inspection.
HHSC 744.2007(b)(4) — Screen Time Activities - Not Used During Eating or Rest Times
HHSC risk weight: Medium. Corrected 2025-03-25. Correction verified 2025-04-08.
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Records & paperwork
The caregiver in charge does not have access to children's records.
HHSC 744.805(2) — Electronic Records- Accessible to Caregivers
HHSC risk weight: Medium. Corrected 2025-03-25. Correction verified 2025-04-08.
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Staff background & training
Caregiver in charge does not have access to staff records.
HHSC 744.909 — Access to Personnel Records
HHSC risk weight: Medium. Corrected 2025-03-25. Correction verified 2025-04-08.
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Supervision & ratios Serious
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Feb 27, 2025 Inspection · Deficiencies cited
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Records & paperwork
The caregiver in charge does not have access to children's records.
HHSC 744.805(2) — Electronic Records- Accessible to Caregivers
HHSC risk weight: Medium. Corrected 2025-03-06. Correction verified 2025-03-25.
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Staff background & training
Caregiver in charge does not have access to staff records.
HHSC 744.909 — Access to Personnel Records
HHSC risk weight: Medium. Corrected 2025-03-06. Correction verified 2025-03-25.
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Records & paperwork
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Feb 20, 2025 Inspection · Deficiencies cited
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Supervision & ratios Serious
The operations has two caregivers present with a total of 44 children.
HHSC 744.1601 — Child/ Caregiver Ratio
HHSC risk weight: Medium High. Corrected 2025-02-20. Correction verified 2025-02-27.
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Supervision & ratios Serious
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Jan 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 18, 2025 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
The site director and two caregivers were not appropriately supervising the child while in care. Resulting in a child being able to exit the building and they were not aware of the child's absence.
HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-02-05. Correction verified 2025-02-20.
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Illness & medication Serious
The operations incident report has not been signed by the child's parent.
HHSC 744.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium High. Corrected 2025-01-22. Correction verified 2025-01-22.
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Supervision & ratios Serious
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Dec 18, 2024 Inspection · Deficiencies cited
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Supervision & ratios Serious
The operation continues to allow multiple children to use the restroom at one time.
HHSC 744.1201(1) — Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-01-10. Correction verified 2025-01-22.
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Illness & medication Serious
The operation did not create or share an incident report with the parents after children were involved in a situation that caused harm.
HHSC 744.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium High. Corrected 2025-01-10. Correction verified 2025-01-13.
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Supervision & ratios Serious
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Nov 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 8, 2024 Report · Deficiencies cited (self-report)
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Other Serious
A caregiver did not use good judgment when they allowed multiple children to use the restroom at once after they had been trained to not allow this.
HHSC 744.1201(1) — Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-12-06. Correction verified 2024-12-18.
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Supervision & ratios Serious
Proper supervision was not conducted when a child inappropriately touched another child while under the care of the operation.
HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-12-06. Correction verified 2024-12-18.
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Supervision & ratios Serious
The operation did not immediately communicate to parent's that their children were involved in a situation in which they were placed at risk.
HHSC 744.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-12-06. Correction verified 2024-12-18.
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Illness & medication Serious
The operation did not create or share an incident report with the parents after children were involved in a situation that caused harm.
HHSC 744.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium High. Corrected 2024-12-06. Correction verified 2024-12-18.
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Other Serious
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Jun 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 27, 2023 Inspection · Deficiencies cited
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Illness & medication Serious
One child's medication was not in the original container.
HHSC 744.2655(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2023-05-01. Correction verified 2023-05-15.
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Safety & premises Serious
Upon review of the safety practices sheet, the program had been conducting fire drills quarterly instead of monthly.
HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2023-04-28. Correction verified 2023-04-29.
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Illness & medication Serious
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May 5, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.