Homes With Hope
1035 E 11TH ST, Houston, TX 77009 · Harris County
Program
- Type
- Child-placing agency
- Ages
- -
- Hours
- 10:00 AM-04:00 PM
- Director / administrator
- Ruby Douglas
- Phone
- (713) 864-1885
- Regulated since
- Feb 23, 2005
- HHSC IDs
- Operation 242612 · number 835683- 1787
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 8 | 2 | Illness & medication (2), Records & paperwork (4), Other (2) |
| 2024 | 6 | 0 | Records & paperwork (6) |
| 2023 | 2 | 0 | Other (2) |
| 2022 | 26 | 6 | Supervision & ratios (4), Discipline & child guidance (2), Safety & premises (4), Food & allergies (2), Staff background & training (6), Records & paperwork (6), Other (2) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Aug 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Aug 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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May 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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May 14, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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May 14, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 15, 2026 Report
No violations cited on this visit.
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Jan 15, 2026 Report
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 11, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 11, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 14, 2025 Inspection · Deficiencies cited
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Other
One of the three children's service plans reviewed indicated that the service plan was completed past the 45 days initial period.
HHSC 749.1307 — Service Planning-Complete the initial service plan within 45 days after child is admitted
HHSC risk weight: Medium. Corrected 2025-08-21. Correction verified 2025-08-21.
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Records & paperwork Serious
One out of the three children's records reviewed indicated that the plan to address the child's high risk behaviors was missing.
HHSC 749.1309(b)(1)(H)(i) — Initial Service Plan-For children who exhibit high risk behavior, must include minimizing risk of harm to self or others
HHSC risk weight: High. Corrected 2025-08-21. Correction verified 2025-09-16.
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Records & paperwork
During the monitoring inspection, it was observed the Foster Parent(s)/Agency Agreement For The Child/Youth document was missing the signature from the foster dad.
HHSC 749.2487(a) — Written Agreement-Agency signs written agreement with foster home at time of verification; signed copy to foster home and in foster home record
HHSC risk weight: Medium Low. Corrected 2025-08-21. Correction verified 2025-08-21.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Aug 14, 2025 Inspection · Deficiencies cited
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Other
One of the three children's service plans reviewed indicated that the service plan was completed past the 45 days initial period.
HHSC 749.1307 — Service Planning-Complete the initial service plan within 45 days after child is admitted
HHSC risk weight: Medium. Corrected 2025-08-21. Correction verified 2025-08-21.
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Records & paperwork Serious
One out of the three children's records reviewed indicated that the plan to address the child's high risk behaviors was missing.
HHSC 749.1309(b)(1)(H)(i) — Initial Service Plan-For children who exhibit high risk behavior, must include minimizing risk of harm to self or others
HHSC risk weight: High. Corrected 2025-08-21. Correction verified 2025-09-16.
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Records & paperwork
During the monitoring inspection, it was observed the Foster Parent(s)/Agency Agreement For The Child/Youth document was missing the signature from the foster dad.
HHSC 749.2487(a) — Written Agreement-Agency signs written agreement with foster home at time of verification; signed copy to foster home and in foster home record
HHSC risk weight: Medium Low. Corrected 2025-08-21. Correction verified 2025-08-21.
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Other
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Jun 16, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 16, 2025 Report · No deficiencies cited
No violations cited on this visit.
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May 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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May 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 5, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 5, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 2, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Feb 2, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 7, 2025 Report · Deficiencies cited (self-report)
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Illness & medication
During the investigation, the administrator confirmed the agency chose to call the parent (caseworker) the following day, as opposed to notifying them immediately upon confirming the safety of the child.
HHSC 749.503(a)(2)(B) — AP Serious Incdt- Report to parents any injury/illness that warrants treatment from a medical prof. directly after ensuring the safety of the child.
HHSC risk weight: Medium High. Corrected 2025-01-22. Correction verified 2025-01-24.
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Illness & medication
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Jan 7, 2025 Report · Deficiencies cited (self-report)
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Illness & medication
During the investigation, the administrator confirmed the agency chose to call the parent (caseworker) the following day, as opposed to notifying them immediately upon confirming the safety of the child.
HHSC 749.503(a)(2)(B) — AP Serious Incdt- Report to parents any injury/illness that warrants treatment from a medical prof. directly after ensuring the safety of the child.
HHSC risk weight: Medium High. Corrected 2025-01-22. Correction verified 2025-01-24.
HHSC inspection history · no longer published by HHSC; kept here
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Illness & medication
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Jun 3, 2024 Inspection · Deficiencies cited
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Records & paperwork
Three out of three child files reviewed did not include the religion or gender
HHSC 749.1107(a)(1) — Child Admission Records-Include the child's name, gender, race, religion, date of birth, and birthplace in the record at admission
HHSC risk weight: Medium Low. Corrected 2024-06-10. Correction verified 2024-06-10.
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Records & paperwork
Three out three child files reviewed admission assessment was missing the address of the managing conservator.
HHSC 749.1107(a)(2) — Child Admission Records-Include name, address, phone number of managing conservator, caregivers, medical consenters, and anyone allowed to take child
HHSC risk weight: Medium Low. Corrected 2024-06-10. Correction verified 2024-06-10.
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Records & paperwork
One out of the three child files reviewed did not have dental Maintenace records for 2023.
HHSC 749.1409(a)(4) — General dental requirements-Child must receive dental care as needed for ongoing maintenance of dental health
HHSC risk weight: Medium High. Corrected 2024-06-10. Correction verified 2024-06-10.
HHSC inspection history · no longer published by HHSC; kept here
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Records & paperwork
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Jun 3, 2024 Inspection · Deficiencies cited
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Records & paperwork
Three out of three child files reviewed did not include the religion or gender
HHSC 749.1107(a)(1) — Child Admission Records-Include the child's name, gender, race, religion, date of birth, and birthplace in the record at admission
HHSC risk weight: Medium Low. Corrected 2024-06-10. Correction verified 2024-06-10.
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Records & paperwork
Three out three child files reviewed admission assessment was missing the address of the managing conservator.
HHSC 749.1107(a)(2) — Child Admission Records-Include name, address, phone number of managing conservator, caregivers, medical consenters, and anyone allowed to take child
HHSC risk weight: Medium Low. Corrected 2024-06-10. Correction verified 2024-06-10.
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Records & paperwork
One out of the three child files reviewed did not have dental Maintenace records for 2023.
HHSC 749.1409(a)(4) — General dental requirements-Child must receive dental care as needed for ongoing maintenance of dental health
HHSC risk weight: Medium High. Corrected 2024-06-10. Correction verified 2024-06-10.
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Records & paperwork
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Feb 29, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 29, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Feb 15, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Feb 15, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Nov 14, 2023 Inspection · Deficiencies cited
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Other
Two out of the four child files reviewed did not have the completed initial service plan that is required by the minimum standards.
HHSC 749.1307 — Service Planning-Complete the initial service plan within 45 days after child is admitted
HHSC risk weight: Medium. Corrected 2023-11-21. Correction verified 2023-11-21.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Nov 14, 2023 Inspection · Deficiencies cited
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Other
Two out of the four child files reviewed did not have the completed initial service plan that is required by the minimum standards.
HHSC 749.1307 — Service Planning-Complete the initial service plan within 45 days after child is admitted
HHSC risk weight: Medium. Corrected 2023-11-21. Correction verified 2023-11-21.
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Other
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Nov 2, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 2, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 5, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 5, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jul 19, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 19, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Mar 12, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 12, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jan 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 10, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 10, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Nov 9, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 9, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 3, 2022 Report · Deficiencies cited
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Records & paperwork
no documentation to support the caseworker being notified of the service plan meeting at least 14 days prior.
HHSC 749.1313(b) — Initial Service Planning Team-The child's record must include documentation of advance notice to parents and any responses
HHSC risk weight: Low. Corrected 2022-12-07. Correction verified 2022-11-21.
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Staff background & training
5 out of the 6 files reviewed received the annual psychotropic medication late.
HHSC 749.930(c)(4) — Annual Training- Caregiver's who administer psychotropic medication must complete psychotropic medication training annually.
HHSC risk weight: Medium High. Corrected 2022-12-07. Correction verified 2022-11-21.
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Staff background & training
5 out of the 6 files reviewed had late TIC training.
HHSC 749.931(b)(2) — Annual Training-Must include 2 hours trauma informed care.
HHSC risk weight: Medium High. Corrected 2022-12-07. Correction verified 2022-11-21.
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Records & paperwork
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Oct 3, 2022 Report · Deficiencies cited
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Records & paperwork
no documentation to support the caseworker being notified of the service plan meeting at least 14 days prior.
HHSC 749.1313(b) — Initial Service Planning Team-The child's record must include documentation of advance notice to parents and any responses
HHSC risk weight: Low. Corrected 2022-12-07. Correction verified 2022-11-21.
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Staff background & training
5 out of the 6 files reviewed received the annual psychotropic medication late.
HHSC 749.930(c)(4) — Annual Training- Caregiver's who administer psychotropic medication must complete psychotropic medication training annually.
HHSC risk weight: Medium High. Corrected 2022-12-07. Correction verified 2022-11-21.
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Staff background & training
5 out of the 6 files reviewed had late TIC training.
HHSC 749.931(b)(2) — Annual Training-Must include 2 hours trauma informed care.
HHSC risk weight: Medium High. Corrected 2022-12-07. Correction verified 2022-11-21.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork
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Sep 29, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Sep 29, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Aug 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Aug 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 1, 2022 Report · Deficiencies cited
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Staff background & training Serious
FP did not provide the operation the information to do a requirement background check to be around children in care.
HHSC 745.621(a)(7) — AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605
HHSC risk weight: High. Corrected 2022-09-05. Correction verified 2022-09-23.
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Supervision & ratios Serious
A child in care was inappropriately touch due to lack of supervision.
HHSC 749.2593(a)(4) — Supervision-The caregiver is responsible for being able to intervene when necessary to ensure each child's safety
HHSC risk weight: High. Corrected 2022-09-05. Correction verified 2022-09-15.
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Safety & premises
2 children in care were left with a former adoptive parent and no paperwork was provided which resulted in a child being at the emergency care.
HHSC 749.2635(2) — Babysitting, Overnight, and Respite-Child may be placed in home not licensed if home meets policy requirements developed by agency
HHSC risk weight: Medium. Corrected 2022-09-05. Correction verified 2022-09-15.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training Serious
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Aug 1, 2022 Report · Deficiencies cited
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Staff background & training Serious
FP did not provide the operation the information to do a requirement background check to be around children in care.
HHSC 745.621(a)(7) — AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605
HHSC risk weight: High. Corrected 2022-09-05. Correction verified 2022-09-23.
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Supervision & ratios Serious
A child in care was inappropriately touch due to lack of supervision.
HHSC 749.2593(a)(4) — Supervision-The caregiver is responsible for being able to intervene when necessary to ensure each child's safety
HHSC risk weight: High. Corrected 2022-09-05. Correction verified 2022-09-15.
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Safety & premises
2 children in care were left with a former adoptive parent and no paperwork was provided which resulted in a child being at the emergency care.
HHSC 749.2635(2) — Babysitting, Overnight, and Respite-Child may be placed in home not licensed if home meets policy requirements developed by agency
HHSC risk weight: Medium. Corrected 2022-09-05. Correction verified 2022-09-15.
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Staff background & training Serious
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Jul 13, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 13, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Apr 7, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 7, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Mar 9, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 9, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 6, 2022 Report · Deficiencies cited
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Discipline & child guidance Serious
A caregiver left three youth in care under the age 7 inside a car unattended for more than 30 minutes.
HHSC 749.1003(b)(1)(B) — Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
HHSC risk weight: High. Corrected 2022-04-22. Correction verified 2022-04-21.
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Supervision & ratios
A caregiver didn't consider the risks of leaving youth in care under the age of 7 in a non-running car for over 30 minutes.
HHSC 749.2593(b)(4) — Supervision-When supervising a child, a caregiver must take into account the surrounding circumstances, hazards, and risks
HHSC risk weight: Medium High. Corrected 2022-04-28. Correction verified 2022-05-03.
HHSC inspection history · no longer published by HHSC; kept here
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Discipline & child guidance Serious
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Mar 6, 2022 Report · Deficiencies cited
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Discipline & child guidance Serious
A caregiver left three youth in care under the age 7 inside a car unattended for more than 30 minutes.
HHSC 749.1003(b)(1)(B) — Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
HHSC risk weight: High. Corrected 2022-04-22. Correction verified 2022-04-21.
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Supervision & ratios
A caregiver didn't consider the risks of leaving youth in care under the age of 7 in a non-running car for over 30 minutes.
HHSC 749.2593(b)(4) — Supervision-When supervising a child, a caregiver must take into account the surrounding circumstances, hazards, and risks
HHSC risk weight: Medium High. Corrected 2022-04-28. Correction verified 2022-05-03.
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Discipline & child guidance Serious
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Jan 11, 2022 Inspection · Deficiencies cited
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Other
One out of four youth files reviewed did not contain a discharge summary.
HHSC 749.1373(b)(1) — Discharge Documentation-Discharge summary provided to next placement or caregiver within 15 days of discharge
HHSC risk weight: Medium Low. Corrected 2022-01-18. Correction verified 2022-01-20.
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Safety & premises
Two out of three agency home files reviewed had health inspection checklists that had been completed over one year ago.
HHSC 749.2905(b) — Fire and Health Inspections-If evaluation checklist used for foster home's fire or health inspection, checklist is current for one year
HHSC risk weight: Medium High. Corrected 2022-01-18. Correction verified 2022-01-20.
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Records & paperwork
Four out of four child files reviewed did not contain a service plan in the file.
HHSC 749.535(a)(1) — Active records-All documentation in the record no later than 30 days after the occurrence or event
HHSC risk weight: Low. Corrected 2022-01-18. Correction verified 2022-01-20.
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Records & paperwork
One out of two employee files reviewed did not contain a signed affidavit for employment.
HHSC 749.553(6) — Personnel records-Include notarized Licensing Affidavit for Applicants for Employment form as specified in Human Resources Code, 42.059
HHSC risk weight: Medium. Corrected 2022-01-18. Correction verified 2022-01-20.
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Food & allergies
Three out of four child files reviewed did not contain known allergies or medical conditions of each child in an easily accessible place in the file.
HHSC 749.577(2) — Active child record-Includes known allergies and chronic conditions or
HHSC risk weight: Medium High. Corrected 2022-01-18. Correction verified 2022-01-20.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Jan 11, 2022 Inspection · Deficiencies cited
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Other
One out of four youth files reviewed did not contain a discharge summary.
HHSC 749.1373(b)(1) — Discharge Documentation-Discharge summary provided to next placement or caregiver within 15 days of discharge
HHSC risk weight: Medium Low. Corrected 2022-01-18. Correction verified 2022-01-20.
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Safety & premises
Two out of three agency home files reviewed had health inspection checklists that had been completed over one year ago.
HHSC 749.2905(b) — Fire and Health Inspections-If evaluation checklist used for foster home's fire or health inspection, checklist is current for one year
HHSC risk weight: Medium High. Corrected 2022-01-18. Correction verified 2022-01-20.
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Records & paperwork
Four out of four child files reviewed did not contain a service plan in the file.
HHSC 749.535(a)(1) — Active records-All documentation in the record no later than 30 days after the occurrence or event
HHSC risk weight: Low. Corrected 2022-01-18. Correction verified 2022-01-20.
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Records & paperwork
One out of two employee files reviewed did not contain a signed affidavit for employment.
HHSC 749.553(6) — Personnel records-Include notarized Licensing Affidavit for Applicants for Employment form as specified in Human Resources Code, 42.059
HHSC risk weight: Medium. Corrected 2022-01-18. Correction verified 2022-01-20.
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Food & allergies
Three out of four child files reviewed did not contain known allergies or medical conditions of each child in an easily accessible place in the file.
HHSC 749.577(2) — Active child record-Includes known allergies and chronic conditions or
HHSC risk weight: Medium High. Corrected 2022-01-18. Correction verified 2022-01-20.
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Other
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Nov 24, 2021 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 24, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Sep 3, 2021 Report · No deficiencies cited
No violations cited on this visit.
-
Sep 3, 2021 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.