Plano Day Care Center
1111 H AVE STE 100, Plano, TX 75074 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 72
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Diana Dues
- Phone
- (972) 424-1121
- Regulated since
- Jul 6, 1987
- HHSC IDs
- Operation 94402 · number 25718
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 5 | 1 | Cleanliness & sanitation (3), Supervision & ratios (2) |
| 2024 | 6 | 1 | Staff background & training (3), Records & paperwork (1), Other (2) |
| 2022 | 1 | 0 | Supervision & ratios (1) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Sep 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 9, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Feb 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 6, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 5, 2025 Inspection · Deficiencies cited
-
Supervision & ratios
The operation did not have the most recent gas inspection available for review.
HHSC 746.801(13) — Required Records Maintained and Made Available - Gas Inspection Report
HHSC risk weight: Medium. Corrected 2025-03-19. Correction verified 2025-03-11.
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Supervision & ratios
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Jan 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 15, 2025 Assessment · Deficiencies cited
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Supervision & ratios Serious
Two children were observed getting Vaseline out of a backpack and fighting over it for several minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-01-15. Correction verified 2025-01-21.
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Cleanliness & sanitation
Caregiver was observed not washing hands after diaper changing.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2025-01-15. Correction verified 2025-01-21.
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Cleanliness & sanitation
Child was observed not washing hands after diaper changing.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2025-01-15. Correction verified 2025-01-21.
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Cleanliness & sanitation
Caregiver was observed not sanitizing changing area after use.
HHSC 746.3505(e) — Diapering Procedures - Sanitizing Diaper Changing Area
HHSC risk weight: Medium High. Corrected 2025-01-15. Correction verified 2025-01-21.
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Supervision & ratios Serious
-
Dec 5, 2024 Report · Deficiencies cited
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Records & paperwork
Caregivers observed an injury to a child when arriving and did not report it to parent.
HHSC 746.307(c) — Parental Notification of Less Serious Injuries
HHSC risk weight: Medium. Corrected 2025-01-15. Correction verified 2025-01-21.
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Records & paperwork
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Mar 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 22, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 19, 2024 Inspection · Deficiencies cited
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Staff background & training
The director and 3 caregivers need updated CPR/First Aid training.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2024-04-02. Correction verified 2024-04-04.
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Other
3 children were missing a special care needs section in their admission form paperwork.
HHSC 746.605(13) — Required Admission Information - Special Needs Statement
HHSC risk weight: Medium High. Corrected 2024-04-02. Correction verified 2024-04-02.
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Other
One child was missing a signed admission form.
HHSC 746.607 — Signed Admission Form
HHSC risk weight: Low. Corrected 2024-04-02. Correction verified 2024-04-02.
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Staff background & training
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Mar 14, 2024 Assessment · Deficiencies cited
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Staff background & training Serious
Two staff present at a DFPS inspection on 3/12/24 did not have eligible background checks. This was corrected at the inspection when the staff left the operation.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-03-14. Correction verified 2024-03-14.
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Staff background & training
At a DFPS inspection on 3/12/14, an unqualified caregiver was left in charge of a group of children.
HHSC 746.1109(b)(1) — Caregiver Qualification Age Exemption Attends High School - Not in Charge of Group
HHSC risk weight: Medium. Corrected 2024-03-14. Correction verified 2024-03-21.
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Staff background & training Serious
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Mar 11, 2024 Report · No deficiencies cited
No violations cited on this visit.
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May 1, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 27, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The fire inspection completed on 03/01/2022 says "fail" regarding 1013.5 internally illuminated exit signs and 907.8.1 Maintenance required for the fire alarm panel. City of Plano maintained building. No request work orders requested from operation.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2022-06-24. Correction verified 2022-06-22.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.