Tender Love Childcare LLC
6516 NEW YORK AVE STE 120, Arlington, TX 76002 · Tarrant County
Program
- Type
- Licensed center
- Licensed capacity
- 85
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-07:00 PM
- Director / administrator
- Octavia Ward
- Phone
- (682) 321-7080
- Regulated since
- Sep 23, 2022
- HHSC IDs
- Operation 1393867 · number 1732362
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 48 | 25 | Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (13), Safety & premises (1), Staff background & training (18), Records & paperwork (4), Other (10) |
| 2025 | 11 | 7 | Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (5), Other (4) |
| 2024 | 3 | 1 | Illness & medication (1), Supervision & ratios (1), Other (1) |
| 2023 | 4 | 3 | Illness & medication (1), Safety & premises (2), Other (1) |
| 2022 | 9 | 6 | Supervision & ratios (3), Safety & premises (2), Staff background & training (3), Records & paperwork (1) |
Inspections, investigations & assessments
-
Aug 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 7, 2026 Inspection · Deficiencies cited
-
Staff background & training Serious
At the time of inspection, there was a person in a empty classroom with 3 unenrolled children with no background check blow drying 1 of the child's hair.This was corrected at inspection by having the person leave the operation.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2026-08-07.
-
Other Serious
At the time of inspection there was a caregiver on social media on her phone in a classroom with 10 children during naptime. This was corrected at inspection by having the caregiver turn off her phone.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-07.
-
Other Serious
Caregiver did not know how many children were in her classroom at the time of inspection.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2026-08-07. Correction verified 2026-08-17.
-
Supervision & ratios Serious
At the time of inspection during the inspectors walk through there were no caregivers in the school age room. The children were left unsupervised. This was corrected at inspection by having a caregiver go into the room.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-08-07. Correction verified 2026-08-17.
-
Cleanliness & sanitation Serious
3's and 4's classroom lighting was too dark at the time of inspection. Inspector could not see caregiver's face when in the classroom. This was corrected at inspection by having her turn on the bathroom light for adequate lighting.
HHSC 746.2911 — Adequate Lighting During Naptime
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-07.
-
Staff background & training Serious
-
Aug 6, 2026 Report · Deficiencies cited
-
Staff background & training
Operation left the underage caregiver alone with sole responsibility for a group of children in care.
HHSC 746.1109(b)(1) — Caregiver Qualification Age Exemption Attends High School - Not in Charge of Group
HHSC risk weight: Medium. Corrected 2026-08-14. Correction verified 2026-08-17.
-
Other Serious
Caregiver failed to demonstrate good judgment by telling and allowing school age kids to engage in a physical fight.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-08-14. Correction verified 2026-08-17.
-
Other Serious
Caregiver failed to intervene to ensure child's safety during a physical altercation with another child.
HHSC 746.1205(a)(5) — Responsibilities of Caregivers - Intervene to ensure each child's safety
HHSC risk weight: High. Corrected 2026-08-14. Correction verified 2026-08-17.
-
Staff background & training Serious
Caregiver admitted to restraining a child in care.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2026-08-14. Correction verified 2026-08-17.
-
Other Serious
Caregiver was heard cursing at a child in care.
HHSC 746.2805(6) — Prohibited Punishments - Using Harsh, Abusive or Profane Language
HHSC risk weight: High. Corrected 2026-08-14. Correction verified 2026-08-17.
-
Supervision & ratios Serious
The operation failed to notify licensing that a non-routine situation (physical altercation between 2 children) took place at the operation that placed children at risk.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2026-08-14. Correction verified 2026-08-17.
-
Illness & medication
The operation failed to provide an incident report to the parent within 48 hours of the incident.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2026-08-14. Correction verified 2026-08-17.
-
Staff background & training
-
Jul 29, 2026 Inspection · Deficiencies cited
-
Other Serious
Caregiver was seen watching a social media video on her phone during naptime. This was corrected at inspection by having her close the app and lock her phone.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-07-29.
-
Staff background & training Serious
Director had a total of 13 hours for training year 3/2025-3/2026.
HHSC 746.1301(a)(6)(A) — Training Requirements for Employees, Caregivers, and Directors - 30 Annual Training
HHSC risk weight: Medium High. Corrected 2026-08-12. Correction verified 2026-08-13.
-
Safety & premises
At the time of inspection, the cribs were not labeled. This was corrected at inspection by having a caregiver label the cribs.
HHSC 746.2409(a)(10) — Safety Requirements for Cribs - Label for Each Infant
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-07-29.
-
Other Serious
-
Apr 13, 2026 Assessment · Deficiencies cited
-
Staff background & training Serious
Operations director still lacked annual required training topics.
HHSC 746.1311(d) — Director Annual Training - Caring for children under 24 months
HHSC risk weight: Medium High. Corrected 2026-04-30. Correction verified 2026-04-20.
-
Staff background & training
Operations director still lacked annual required training topics.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2026-04-30. Correction verified 2026-04-20.
-
Staff background & training
Operations 2 employee files still lacked statement signed and dated by the employee verifying the date the employee attended training during orientation that includes an overview of your policy on the prevention, recognition, and reporting of child maltreatment outlined in ?746.1303 of this chapter.
HHSC 746.901(11) — Required Personnel Records- signed dated statement that employee attended abuse/neglect training
HHSC risk weight: Medium. Corrected 2026-04-30. Correction verified 2026-04-20.
-
Supervision & ratios
Operations 2 employee files still lacked a statement signed and dated by the employee showing they have received a copy of the child-care center's: (A) Operational policies;
HHSC 746.901(7)(A) — Required Personnel Records - signed dated statement that employee received operational policies
HHSC risk weight: Medium. Corrected 2026-04-30. Correction verified 2026-04-20.
-
Supervision & ratios
Operations 2 employee files still lacked a statement signed and dated by the employee showing they have received a copy of the child-care center's: (A) Personnel policies;
HHSC 746.901(7)(B) — Required Personnel Records - signed dated statement that employee received personnel policies
HHSC risk weight: Medium Low. Corrected 2026-04-30. Correction verified 2026-04-20.
-
Staff background & training Serious
-
Mar 25, 2026 Assessment · Deficiencies cited
-
Staff background & training Serious
Operations director still lacked annual required training topics.
HHSC 746.1311(d) — Director Annual Training - Caring for children under 24 months
HHSC risk weight: Medium High. Corrected 2026-04-10. Correction verified 2026-04-13.
-
Staff background & training
Operations director still lacked annual required training topics.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2026-04-10. Correction verified 2026-04-13.
-
Supervision & ratios
Operations 4 children's files still did not have health statements at the time of inspection.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2026-04-10. Correction verified 2026-04-10.
-
Staff background & training
Operations 2 employee files still lacked statement signed and dated by the employee verifying the date the employee attended training during orientation that includes an overview of your policy on the prevention, recognition, and reporting of child maltreatment outlined in ?746.1303 of this chapter.
HHSC 746.901(11) — Required Personnel Records- signed dated statement that employee attended abuse/neglect training
HHSC risk weight: Medium. Corrected 2026-04-10. Correction verified 2026-04-13.
-
Supervision & ratios
Operations 2 employee files still lacked a statement signed and dated by the employee showing they have received a copy of the child-care center's: (A) Operational policies;
HHSC 746.901(7)(A) — Required Personnel Records - signed dated statement that employee received operational policies
HHSC risk weight: Medium. Corrected 2026-04-10. Correction verified 2026-04-13.
-
Supervision & ratios
Operations 2 employee files still lacked a statement signed and dated by the employee showing they have received a copy of the child-care center's: (A) Personnel policies;
HHSC 746.901(7)(B) — Required Personnel Records - signed dated statement that employee received personnel policies
HHSC risk weight: Medium Low. Corrected 2026-04-10. Correction verified 2026-04-13.
-
Staff background & training Serious
-
Mar 6, 2026 Inspection · Deficiencies cited
-
Staff background & training Serious
2 caregivers did not have any annual trainings at the time of inspection.
HHSC 746.1301(a)(2)(A) — Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
HHSC risk weight: Medium High. Corrected 2026-03-23. Correction verified 2026-03-23.
-
Staff background & training Serious
At the time of inspection, director lacked annual required training topics.
HHSC 746.1311(d) — Director Annual Training - Caring for children under 24 months
HHSC risk weight: Medium High. Corrected 2026-03-23. Correction verified 2026-03-25.
-
Staff background & training
At the time of inspection, director lacked annual required training topics.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2026-03-23. Correction verified 2026-03-25.
-
Staff background & training Serious
3 caregivers did not have current CPR First Aid at the time of inpspection.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2026-03-23. Correction verified 2026-03-14.
-
Records & paperwork
4 childrens files did not have health statements at the time of inspection.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2026-03-23. Correction verified 2026-03-25.
-
Staff background & training
At the time of inspection, 2 employee files lacked statement signed and dated by the employee verifying the date the employee attended training during orientation that includes an overview of your policy on the prevention, recognition, and reporting of child maltreatment outlined in ?746.1303 of this chapter.
HHSC 746.901(11) — Required Personnel Records- signed dated statement that employee attended abuse/neglect training
HHSC risk weight: Medium. Corrected 2026-03-23. Correction verified 2026-03-25.
-
Records & paperwork
2 caregivers files did not have completed affidavit at the time of inspection.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
HHSC risk weight: Medium Low. Corrected 2026-03-23. Correction verified 2026-03-23.
-
Records & paperwork
2 caregivers files did not have completed affidavit at the time of inspection.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2026-03-23. Correction verified 2026-03-23.
-
Supervision & ratios
At the time of inspection, 2 employee files lacked a statement signed and dated by the employee showing they have received a copy of the child-care center's: (A) Operational policies;
HHSC 746.901(7)(A) — Required Personnel Records - signed dated statement that employee received operational policies
HHSC risk weight: Medium. Corrected 2026-03-23. Correction verified 2026-03-25.
-
Records & paperwork
At the time of inspection, 2 employee files lacked a statement signed and dated by the employee showing they have received a copy of the child-care center's: (A) Personnel policies;
HHSC 746.901(7)(B) — Required Personnel Records - signed dated statement that employee received personnel policies
HHSC risk weight: Medium Low. Corrected 2026-03-23. Correction verified 2026-03-25.
-
Staff background & training Serious
-
Feb 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 4, 2026 Inspection · Deficiencies cited
-
Supervision & ratios Serious
A follow up inspection was conducted. The 3 year old classroom was left unattended with the lights off with one child awake roamiing the classroom and one child alseep on a nap mat.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-02-04. Correction verified 2026-02-11.
-
Other
Classroom with 4 children under 2 years old was observed using screen time. The children were watching nursey rhymes on a tablet.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-02-04.
-
Other Serious
At the time of inspection, an infant was observed to be sleeping swaddled in thick blankets. This was corrected at inspection by having the caregiver remove the wrappings.
HHSC 746.2428 — No Swaddling of Infant Unless Completed Sleep Exception Form on File
HHSC risk weight: High. Corrected 2026-02-04. Correction verified 2026-02-11.
-
Supervision & ratios Serious
-
Jan 22, 2026 Inspection · Deficiencies cited
-
Other Serious
A caregiver with restrictions was observed to be left alone with the Pre K class.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected 2026-01-22. Correction verified 2026-02-11.
-
Staff background & training Serious
A caregiver who's background check is still pending was at the operation with the 2yr old class alone for the duration of the inspectors time at the operation.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2026-01-22. Correction verified 2026-02-11.
-
Supervision & ratios Serious
3 year old classroom was left unattended by caregiver left in charge of the operation during naptime. 1 child was in a classroom alone playing until thier service provider arrived.While present another child from the Pre K room left the room and walked down to the kitchen by herself unattended. Inspector followed her and took her back to her classroom where the owner was watching the class.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-01-22. Correction verified 2026-02-04.
-
Other Serious
Infant room teacher was observed leaving the classroom and entering another classroom searching for something and then returning to the infant room. This was corrected at inspection as the caregiver was addressed by the director and went back to her classroom.
HHSC 746.2401(7) — Basic Requirements for Infants - Never Unsupervised
HHSC risk weight: High. Corrected 2026-01-22. Correction verified 2026-02-11.
-
Other Serious
-
Jan 20, 2026 Report · Deficiencies cited
-
Staff background & training
Based on the information obtained during the investigation, it was determined that the operation was non-compliant with this standard by leaving a 16-year-old in charge of a group of school age children 2-3x a week.
HHSC 746.1109(a)(1) — Caregiver Qualification Age Exemption with HS Diploma/GED- Not in Charge of Group
HHSC risk weight: Medium. Corrected 2026-02-04. Correction verified 2026-02-11.
-
Supervision & ratios Serious
Based on the information obtained during the investigation, it was determined that the operation was non-compliant with this standard by leaving a 16-year-old caregiver in charge of a group of school age children which resulted in the caregiver rough housing with a child for over 15 minutes.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-02-04. Correction verified 2026-02-11.
-
Supervision & ratios Serious
Based on the information obtained during the investigation, it was determined that the operation was non-compliant with this standard because a caregiver left in charge engaged in inappropriate "play" fighting with a child by slapping the child's face several times.
HHSC 746.1203(5) — Responsibilities of Caregivers - Interact positively with children
HHSC risk weight: Medium High. Corrected 2026-02-04. Correction verified 2026-02-11.
-
Supervision & ratios
At the time of inspection, the operation did not have the child's file avaliable for review.
HHSC 746.801(1) — Required Records Maintained and Made Available - Children's Records
HHSC risk weight: Medium. Corrected 2026-02-04. Correction verified 2026-02-11.
-
Staff background & training
At the time of inspection, the operation did not have the caregiver's file avaliable for review.
HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2026-02-04. Correction verified 2026-02-11.
-
Staff background & training
-
Dec 4, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Oct 6, 2025 Inspection · Deficiencies cited
-
Supervision & ratios Serious
Operation had an expired fire inspection report.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2025-10-27. Correction verified 2025-10-24.
-
Supervision & ratios Serious
-
Oct 5, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 9, 2025 Inspection · Deficiencies cited
-
Supervision & ratios Serious
3 year old caregiver was seen napping during naptime.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-07-09. Correction verified 2025-07-23.
-
Other Serious
During the inspector's walkthrough, the infant room was left unattended with 3 infants in the classroom.
HHSC 746.2401(7) — Basic Requirements for Infants - Never Unsupervised
HHSC risk weight: High. Corrected 2025-07-09. Correction verified 2025-07-23.
-
Supervision & ratios Serious
-
Jun 18, 2025 Inspection · Deficiencies cited
-
Other Serious
2 caregivers were seen on their phones in the classroom during naptime at the time of inspection.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2025-07-02. Correction verified 2025-07-09.
-
Other Serious
Caregiver in charge did not know how many children were in the 3's class at the time of inspection. Caregiver had to count the children with inspector present.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-07-02. Correction verified 2025-07-09.
-
Cleanliness & sanitation Serious
Staff were seen leaving their classrooms unattended during naptime to use the bathroom, or take phone calls
HHSC 746.1613(a)(6) — Naptime Child/Caregiver Ratio - Caregivers Physically Present
HHSC risk weight: Medium High. Corrected 2025-07-02. Correction verified 2025-07-09.
-
Supervision & ratios
Operations activity schedule did not have a minimum of two daily opportunities for outdoor play, weather permitting, in which a child makes use of both small and large muscles, at the time of inspection.
HHSC 746.2206(1) — Written Activity Plan - Outdoor Play Opportunities
HHSC risk weight: Medium. Corrected 2025-07-02. Correction verified 2025-07-09.
-
Supervision & ratios
Screen time was being utilized in the 3 year old room during naptime. This was corrected at inspection by having the operation cover the screen.
HHSC 746.2207(c)(4) — Screen Time Activities - Not Used During Eating or Rest Times
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-06-18.
-
Other Serious
Lighting in the classrooms during naptime was too dark, inspectors eyes had to adjust.
HHSC 746.2911 — Adequate Lighting During Naptime
HHSC risk weight: Medium High. Corrected 2025-06-18. Correction verified 2025-07-09.
-
Supervision & ratios
Parents rights were not in operational policies or any other form at the time of inspection.
HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
HHSC risk weight: Medium. Corrected 2025-07-02. Correction verified 2025-07-09.
-
Illness & medication
1 child's file did not have a shot record at the time of inspection.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2025-07-02. Correction verified 2025-07-02.
-
Other Serious
-
Jan 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 17, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Jan 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 16, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 17, 2024 Inspection · Deficiencies cited
-
Illness & medication
1 child in care did not have a shot record.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2024-07-31. Correction verified 2024-07-18.
-
Other
1 child in care did not have health statements on file.
HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
HHSC risk weight: Medium. Corrected 2024-07-31. Correction verified 2024-07-30.
-
Illness & medication
-
Jun 24, 2024 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The operation did not have a current fire inspection.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2024-07-15. Correction verified 2024-07-17.
-
Supervision & ratios Serious
-
Jun 21, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Aug 30, 2023 Inspection · Deficiencies cited
-
Other
2 infants had expired infant feeding instructions.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2023-09-06. Correction verified 2023-08-31.
-
Safety & premises Serious
2 childrens files did not have the address to the emergency contact.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2023-09-06. Correction verified 2023-08-31.
-
Illness & medication Serious
1 child did not have immunization record on file.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2023-09-06. Correction verified 2023-09-01.
-
Other
-
Feb 9, 2023 Inspection · Deficiencies cited
-
Safety & premises Serious
3 children's files did not have physicians signature on allergy emergency action plan.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2023-02-23. Correction verified 2023-02-22.
-
Safety & premises Serious
-
Jul 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 6, 2022 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The operation has mutliple children's records that do not provide an emergency contact address.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2022-06-06. Correction verified 2022-06-20.
-
Supervision & ratios Serious
-
May 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 7, 2022 Inspection · Deficiencies cited
-
Staff background & training Serious
The director did not have proof of current cpr/first aid training available for review at the time of the inspection.
HHSC 746.1301(4)(A) — Training Requirements for Employees, Caregivers, and directors - Pediatric CPR
HHSC risk weight: Medium High. Corrected 2022-03-11. Correction verified 2022-03-15.
-
Staff background & training Serious
The director did not have current transportation safety training.
HHSC 746.1301(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation Training
HHSC risk weight: Medium High. Corrected 2022-03-14. Correction verified 2022-03-18.
-
Staff background & training Serious
The employee orientation curriculum wasn't available for review at the time of the inspection.
HHSC 746.1303(1) — Orientation-Minimum Standards
HHSC risk weight: Medium High. Corrected 2022-03-14. Correction verified 2022-03-17.
-
Safety & premises Serious
The infant classroom did not have an adult sized rocker or chair.
HHSC 746.2405(1) — Infant Care Area Furnishings and Equipment - Adult-sized Chair
HHSC risk weight: Medium High. Corrected 2022-03-14. Correction verified 2022-03-09.
-
Supervision & ratios
The operational policies did not include information regarding the promotion of indoor and outdoor physical activity.
HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2022-03-11. Correction verified 2022-03-15.
-
Supervision & ratios
The operational policies did not include information on vaccine-preventable diseases for employees.
HHSC 746.501(a)(28) — Written Operational Policies - Vaccine Preventable Diseases
HHSC risk weight: Medium. Corrected 2022-03-11. Correction verified 2022-03-15.
-
Safety & premises Serious
The emergency preparedness plan did not include procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency.
HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
HHSC risk weight: Medium High. Corrected 2022-03-11. Correction verified 2022-03-15.
-
Records & paperwork
The director's personnel file was incomplete. It did not include all the required information.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2022-03-14. Correction verified 2022-03-18.
-
Staff background & training Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 2, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.