Still Waters Academy

3101 34TH ST, Lubbock, TX 79410 · Lubbock County

3cited violations

0serious

7inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 91
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:00 AM-05:45 PM
Director / administrator: Melanie Garcia
Phone: (806) 470-9241
Regulated since: Nov 13, 2025
HHSC IDs: Operation 1517554 · number 1825117
Official record: HHSC Child Care Search

Violations by category

Illness & medication 1
Staff background & training 1
Other 1

Year by year

Year	Violations	Serious	Main categories
2026	3	0	Illness & medication (1), Staff background & training (1), Other (1)

Inspections, investigations & assessments

Sep 2, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 1, 2026 Report

No violations cited on this visit.

HHSC inspection history
Jun 17, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 16, 2026 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
Apr 29, 2026 Inspection · Deficiencies cited
- Other
  All infant feeding instructions reviewed were last updated by parents November 2025 and are to be updated every 30 days.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2026-04-29. Correction verified 2026-05-08.
- Illness & medication
  Three child records reviewed had no immunizations in file for review.
  
  HHSC 746.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2026-05-06. Correction verified 2026-05-06.
- Staff background & training
  All files reviewed were missing form 2912 and four files were missing form 2985 which requires notarization. Additionally, five staff files were missing proof of orientation for staff.
  
  HHSC 746.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
  
  HHSC risk weight: Medium Low. Corrected 2026-04-29. Correction verified 2026-05-06.
HHSC inspection history
Apr 17, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 12, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Still Waters Academy, 3101 34TH ST, Lubbock, TX 79410-3227 (operation ID 1517554, operation number 1825117), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.