Palm Grove Montessori Academy

5900 WINDHAVEN PKWY, Plano, TX 75093 · Collin County

18cited violations

10serious

16inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 150
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:30 PM
Director / administrator: Khadija Jiwani
Phone: (972) 781-2900
Regulated since: Jul 28, 2025
HHSC IDs: Operation 1504684 · number 1815645
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 4
Safety & premises 2
Staff background & training 4
Other 6

Year by year

Year	Violations	Serious	Main categories
2026	8	6	Illness & medication (2), Supervision & ratios (2), Other (4)
2025	10	4	Supervision & ratios (2), Safety & premises (2), Staff background & training (4), Other (2)

Inspections, investigations & assessments

Jul 6, 2026 Inspection · Deficiencies cited
- Illness & medication
  During a record review, 10 children's files were reviewed. 2 were missing current immunization records. This was corrected at inspection when the director called the parents and updated records were sent over via email.
  
  HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-07-06.
HHSC inspection history · no longer published by HHSC; kept here
Jul 6, 2026 Inspection · Deficiencies cited
- Illness & medication
  During a record review, 10 children's files were reviewed. 2 were missing current immunization records. This was corrected at inspection when the director called the parents and updated records were sent over via email.
  
  HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-07-06.
HHSC inspection history
May 19, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 19, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Apr 2, 2026 Report · Deficiencies cited
- Other Serious
  Two children were putting objects on and in a child's clothing. The caregiver was not aware it was occurring and did not intervene.
  
  HHSC 746.1205(a)(5) — Responsibilities of Caregivers - Intervene to ensure each child's safety
  
  HHSC risk weight: High. Corrected 2026-05-08. Correction verified 2026-05-19.
- Other Serious
  Through a DFPS investigation, it was found that a caregiver was yelling at children for discipline.
  
  HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
  
  HHSC risk weight: High. Corrected 2026-05-08. Correction verified 2026-05-19.
- Supervision & ratios Serious
  A possible situation of child-on-child touching was brought to the operations attention, and the operation did not provide an incident report within 48 hours.
  
  HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
  
  HHSC risk weight: High. Corrected 2026-05-08. Correction verified 2026-05-19.
HHSC inspection history
Apr 2, 2026 Report · Deficiencies cited
- Other Serious
  Two children were putting objects on and in a child's clothing. The caregiver was not aware it was occurring and did not intervene.
  
  HHSC 746.1205(a)(5) — Responsibilities of Caregivers - Intervene to ensure each child's safety
  
  HHSC risk weight: High. Corrected 2026-05-08. Correction verified 2026-05-19.
- Other Serious
  Through a DFPS investigation, it was found that a caregiver was yelling at children for discipline.
  
  HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
  
  HHSC risk weight: High. Corrected 2026-05-08. Correction verified 2026-05-19.
- Supervision & ratios Serious
  A possible situation of child-on-child touching was brought to the operations attention, and the operation did not provide an incident report within 48 hours.
  
  HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
  
  HHSC risk weight: High. Corrected 2026-05-08. Correction verified 2026-05-19.
HHSC inspection history · no longer published by HHSC; kept here
Feb 3, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 3, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 2, 2025 Inspection · Deficiencies cited
- Safety & premises
  The month of November was missing a fire drill documentation. This was corrected at inspection when the childcare center completed a fire drill during inspection.
  
  HHSC 746.801(11) — Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-12-02.
HHSC inspection history
Dec 2, 2025 Inspection · Deficiencies cited
- Safety & premises
  The month of November was missing a fire drill documentation. This was corrected at inspection when the childcare center completed a fire drill during inspection.
  
  HHSC 746.801(11) — Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-12-02.
HHSC inspection history · no longer published by HHSC; kept here
May 27, 2025 Inspection · Deficiencies cited
- Staff background & training
  All caregivers and director need water safety training.
  
  HHSC 746.1325(b) — Documented annual training - Specific to water safety
  
  HHSC risk weight: Medium. Corrected 2025-06-10. Correction verified 2025-06-06.
- Supervision & ratios Serious
  The operation had one life saving device. One more is needed.
  
  HHSC 746.5001(1) — Swimming Pools - Lifesaving Devices
  
  HHSC risk weight: High. Corrected 2025-06-10. Correction verified 2025-06-06.
- Other
  A gas leak test was completed, however, documentation has not been received and available for review.
  
  HHSC 746.5401 — Requirement of Gas Leak Inspection
  
  HHSC risk weight: Medium High. Corrected 2025-06-10. Correction verified 2025-06-06.
HHSC inspection history · no longer published by HHSC; kept here
May 27, 2025 Inspection · Deficiencies cited
- Staff background & training
  All caregivers and director need water safety training.
  
  HHSC 746.1325(b) — Documented annual training - Specific to water safety
  
  HHSC risk weight: Medium. Corrected 2025-06-10. Correction verified 2025-06-06.
- Supervision & ratios Serious
  The operation had one life saving device. One more is needed.
  
  HHSC 746.5001(1) — Swimming Pools - Lifesaving Devices
  
  HHSC risk weight: High. Corrected 2025-06-10. Correction verified 2025-06-06.
- Other
  A gas leak test was completed, however, documentation has not been received and available for review.
  
  HHSC 746.5401 — Requirement of Gas Leak Inspection
  
  HHSC risk weight: Medium High. Corrected 2025-06-10. Correction verified 2025-06-06.
HHSC inspection history
May 23, 2025 Inspection · Deficiencies cited
- Staff background & training Serious
  There was one caregiver present without an active background check. This was corrected at inspection when the caregiver was sent home.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2025-05-23.
HHSC inspection history · no longer published by HHSC; kept here
May 23, 2025 Inspection · Deficiencies cited
- Staff background & training Serious
  There was one caregiver present without an active background check. This was corrected at inspection when the caregiver was sent home.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2025-05-23.
HHSC inspection history
May 21, 2025 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 21, 2025 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Palm Grove Montessori Academy, 5900 WINDHAVEN PKWY, Plano, TX 75093-8598 (operation ID 1504684, operation number 1815645), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.