Imagination Island
4003 KELLEY ST STE C, Houston, TX 77026 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 41
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Erica Jones
- Phone
- (832) 830-5745
- Regulated since
- Jul 29, 2021
- HHSC IDs
- Operation 1372769 · number 1718509
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 5 | 3 | Cleanliness & sanitation (2), Staff background & training (1), Other (2) |
| 2025 | 7 | 1 | Illness & medication (1), Supervision & ratios (3), Safety & premises (1), Staff background & training (2) |
| 2024 | 7 | 4 | Cleanliness & sanitation (2), Supervision & ratios (2), Safety & premises (1), Staff background & training (1), Records & paperwork (1) |
| 2023 | 8 | 2 | Illness & medication (1), Safety & premises (2), Staff background & training (2), Records & paperwork (1), Other (2) |
| 2022 | 1 | 0 | Records & paperwork (1) |
Inspections, investigations & assessments
-
Sep 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 11, 2026 Inspection · Deficiencies cited
-
Staff background & training
The director transports for field trips and says the 2-hour course was completed in summer of 2025, but could not find the certificate.
HHSC 746.1329(a) — Documentation of Training Requirements - Original Training Certification Card or Letter in each Employee's personnel record
HHSC risk weight: Medium Low. Corrected 2026-05-18. Correction verified 2026-05-19.
-
Other
The tv was on with a children's show on during nap time/ rest time. Note: this was corrected at inspection when the caregiver turned off the tv.
HHSC 746.2207(c)(4) — Screen Time Activities - Not Used During Eating or Rest Times
HHSC risk weight: Medium. Corrected 2026-05-11. Correction verified 2026-05-20.
-
Other Serious
The sanitation inspection on file expired 3/23/26.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2026-05-25. Correction verified 2026-05-19.
-
Cleanliness & sanitation Serious
1 child who had a diaper change did not wash their hands with soap and water. Note: this was corrected at inspection when the caregiver cleaned the child's hands at the hand washing sink.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2026-05-11. Correction verified 2026-05-20.
-
Cleanliness & sanitation Serious
Live roaches are present inside the operation.
HHSC 746.3427 — Pest Extermination
HHSC risk weight: Medium High. Corrected 2026-05-18. Correction verified 2026-05-19.
-
Staff background & training
-
Jun 3, 2025 Inspection · Deficiencies cited
-
Staff background & training
The last validation was completed on 8/27/2024.
HHSC 745.651(2)(A) — Background Check Validation - Every 3 months each operation, other than a licensed, registered, or listed home, must validate current list
HHSC risk weight: Medium. Corrected 2025-06-10. Correction verified 2025-06-10.
-
Safety & premises Serious
The playground is overgrown with vines and weeds and in need of maintenance.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2025-06-10. Correction verified 2025-06-13.
-
Supervision & ratios
The operational policy is missing information on water activities.
HHSC 746.501(a)(15) — Written Operational Policies - Water Activities
HHSC risk weight: Medium. Corrected 2025-06-10. Correction verified 2025-06-10.
-
Staff background & training
The center's operational policies is missing information on: (1)Enter and examine your center during its hours of operation without advance notice; (2)File a complaint against your center; (3)Review your center's publicly accessible records ; (4)Review your center's written records concerning the parent's child); (5)Receive from your center: (A)HHSC's inspection reports for your center; and (B)Information regarding how to access your center's compliance history online; (6)Have your center comply with a valid court order signed by a judge that prevents another parent from visiting or removing the parent's child from your center; (7)Be provided with contact information for Child Care Regulation, including the department's name, address, and telephone number; (8)View any video recordings of an alleged incident of abuse or neglect involving the parent's child maintained by your center as long as: (A) Video recordings of the alleged incident are available; (B) The parent is not allowed to retain any portion of the video depicting a child who is not the parent's child; and (C) Your center notifies in writing the parent of any other child captured in the video recording, before allowing the parent to inspect the video recording; (9)Obtain a copy of your center's policies and procedures; (10) Review, upon request of the parent, your: (A) Staff training records; and (B) In-house training curriculum, if any; and (11) Be free from any retaliatory action by your center for exercising any of the parent's rights.
HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
HHSC risk weight: Medium. Corrected 2025-06-10. Correction verified 2025-06-13.
-
Supervision & ratios
Operational policies is missing information on Instructions on how a parent may access the: (A) Minimum standards online; and (C) HHSC website.
HHSC 746.501(a)(23) — Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
HHSC risk weight: Medium. Corrected 2025-06-10. Correction verified 2025-06-13.
-
Supervision & ratios
Operational policy is missing information on providing a comfortable place with an adult sized seat in your center or within a classroom that enables a mother to breastfeed her child. In addition, your policies must inform parents that they have the right to breastfeed or provide breast milk for their child while in care
HHSC 746.501(a)(25) — Written Operational Policies - Breastfeeding Provisions
HHSC risk weight: Low. Corrected 2025-06-10. Correction verified 2025-06-13.
-
Illness & medication
2 out of 4 children records missing a record of immunizations.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2025-06-17. Correction verified 2025-06-20.
-
Staff background & training
-
Jun 25, 2024 Inspection · Deficiencies cited
-
Staff background & training
The infant caregiver's first aid/ CPR certificat of training is not present at the operation.
HHSC 746.1329(c)(1)(A) — Documentation pediatric CPR-1st aid includes participant's name, training date, training title, trainer's name, length of training
HHSC risk weight: Low. Corrected 2024-07-02. Correction verified 2024-06-26.
-
Safety & premises Serious
The operateion's last fire inspection was completed on 3/31/23.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2024-07-05. Correction verified 2024-07-09.
-
Supervision & ratios Serious
The operation does not have a copy of the Emergency Preparedness Plan.
HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
HHSC risk weight: Medium High. Corrected 2024-07-02. Correction verified 2024-06-26.
-
Supervision & ratios
The operation does not have on file safety documentation for emergency drills, fire extinguishers, and smoke detectors.
HHSC 746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
HHSC risk weight: Medium. Corrected 2024-07-02. Correction verified 2024-06-26.
-
Staff background & training
-
Jun 21, 2024 Inspection · Deficiencies cited
-
Records & paperwork
The caregiver left in charge did not have access to documentation for review as requested by Licensing.
HHSC 746.1013(a)(3) — Director's Absence - Caregiver in Charge Has Access to All Records
HHSC risk weight: Medium. Corrected 2024-06-21. Correction verified 2024-06-25.
-
Cleanliness & sanitation Serious
Live roaches were present in the infant room cubbies and 1 live roach in the kitchen space.
HHSC 746.3427 — Pest Extermination
HHSC risk weight: Medium High. Corrected 2024-07-05. Correction verified 2024-07-01.
-
Cleanliness & sanitation Serious
The diaper changing table used by the infant caregiver is torn and needs replacing.
HHSC 746.3503(a) — Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
HHSC risk weight: Medium High. Corrected 2024-06-28. Correction verified 2024-06-25.
-
Records & paperwork
-
Jul 25, 2023 Inspection · Deficiencies cited
-
Safety & premises Serious
The outdoor play space has pieces of glass on the ground.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2023-08-11. Correction verified 2023-08-09.
-
Safety & premises Serious
-
Jun 28, 2023 Inspection · Deficiencies cited
-
Staff background & training
2 out of 3 staff files needs training certificates for annual training requirements for evaluated training year.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2023-07-03. Correction verified 2023-07-25.
-
Staff background & training
The director needs training certificates for all topics in annual training for evaluated year.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2023-07-03. Correction verified 2023-07-25.
-
Other
The pre-k tv was on playing Trolls while the children in a different space eating lunch. Note: this was corrected at inspection when the caregiver turned the tv off.
HHSC 746.2207(c)(6) — Screen Time Activities - Off When Not in Use
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-06-28.
-
Other
The playground was reduced by the landlord with a new fence on 6/24/23, causing the outdoor space to be reduced. No prior notification of change in space was made to Licensing. Note: the changes were discussed during inspection.
HHSC 746.301(2) — Notification of Change in Space
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-06-28.
-
Safety & premises Serious
The outdoor play space needs to be cleared of pieces of metal, trash, metal wires as tripping hazards and the fence facing the building has a hole large enough for a child to walk through.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2023-07-07. Correction verified 2023-07-25.
-
Records & paperwork
1 out of 4 children's records is missing the required health statement.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2023-07-03. Correction verified 2023-07-25.
-
Illness & medication
1 out of 4 children's files is missing the immunization record.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2023-07-03. Correction verified 2023-07-25.
-
Staff background & training
-
Jul 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 25, 2022 Assessment · Deficiencies cited
-
Records & paperwork
A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22, 2022, as required.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2022-03-02. Correction verified 2022-02-25.
-
Records & paperwork
-
Jan 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 2, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.