Kid Kountry Early Learning Center LLC
11708 DONOP RD, San Antonio, TX 78223 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 113
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:00 PM
- Director / administrator
- Brandy Alvarado
- Phone
- (726) 400-8091
- Regulated since
- Apr 25, 2024
- HHSC IDs
- Operation 1469132 · number 1791112
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 10 | 2 | Illness & medication (1), Supervision & ratios (4), Staff background & training (2), Other (3) |
| 2025 | 13 | 3 | Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (1), Safety & premises (1), Food & allergies (1), Staff background & training (2), Records & paperwork (1), Other (5) |
| 2024 | 8 | 2 | Supervision & ratios (4), Food & allergies (1), Staff background & training (1), Other (2) |
Enforcement actions
- Seen Oct 1, 2026 — Corrective action in effect (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Sep 29, 2026 Inspection
No violations cited on this visit.
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Sep 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 26, 2026 Inspection · Deficiencies cited
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Supervision & ratios
At the time of the walkthrough, the PreK teacher was observed with 20 children (specified age of 4 years), leaving the teacher over-ratio by two children. NOTE: Corrected at inspection when another staff arrived.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2026-08-26. Correction verified 2026-09-08.
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Other
Six of the eight children were missing August's written feeding schedules.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2026-09-04. Correction verified 2026-08-27.
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Supervision & ratios
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Jul 21, 2026 Inspection · Deficiencies cited
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Staff background & training Serious
Condition #2 of the Probation. Based on the training certificates received at the office, 8 of the 9 staff members didn't provide training certificates with a focus on safe sleep and health practices as they relate to infants.
HHSC 745.8641 — Requirements during probation
HHSC risk weight: High. Corrected 2026-08-11. Correction verified 2026-07-30.
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Staff background & training Serious
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Jun 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 4, 2026 Assessment · Deficiencies cited
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Supervision & ratios Serious
The operation currently has an expired fire inspection dated 4.8.26 with no written documentation of scheduling the fire inspection before this date.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2026-06-19. Correction verified 2026-06-25.
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Supervision & ratios Serious
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Jun 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 26, 2026 Inspection · Deficiencies cited
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Supervision & ratios
In the toddler classroom during naptime, there were 11 children with the youngest being 16 months and the oldest being 24 months, with one caregiver. NOTE: This was corrected when the 16-month-old was moved into the infant classroom.
HHSC 746.1613(a) — Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
HHSC risk weight: Medium. Corrected 2026-05-26. Correction verified 2026-06-03.
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Supervision & ratios
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May 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 23, 2026 Inspection · Deficiencies cited
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Other
The infant play yard sheets were observed to be loose-fitting. NOTE: This was corrected when a sheet strap clip was used.
HHSC 746.2411(2)(B) — Safety Requirements for Play Yards - Snug Fitting Sheets
HHSC risk weight: Medium High. Corrected 2026-04-23. Correction verified 2026-05-06.
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Other
One of the 10 infants in the classroom was missing a feeding schedule.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2026-04-23. Correction verified 2026-04-28.
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Other
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Apr 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 15, 2026 Report · Deficiencies cited
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Supervision & ratios
It was determined in an investigation that parents/guardians are not allowed to go past the lobby area to the classrooms during operating hours. If parents wish to see the classrooms, they are told that it can be done at 6:00 PM, after operating hours, when there are no children in the building.
HHSC 746.201(7) — Operation Open to Parents At All Times
HHSC risk weight: Medium. Corrected 2026-05-07. Correction verified 2026-05-12.
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Supervision & ratios
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Mar 26, 2026 Inspection · Deficiencies cited
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Staff background & training
One of five staff files evaluated did not have current health and safety training available for review.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2026-04-15. Correction verified 2026-04-07.
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Illness & medication
Three out of five children's files evaluated did not have current immunization records available for review.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2026-04-15. Correction verified 2026-04-07.
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Staff background & training
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Feb 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 25, 2025 Inspection · Deficiencies cited
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Other Serious
The director was aware that infants under 12 months were placed on mats for naptime with a blanket.
HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance
HHSC risk weight: High. Corrected 2025-09-25. Correction verified 2025-10-17.
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Illness & medication
Six of ten children files evaluated did not have current immunization records available for review.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2025-10-09. Correction verified 2025-10-09.
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Other Serious
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Sep 3, 2025 Report · Deficiencies cited
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Other
Based on information gathered during the DFPS investigation, a caregiver was observed with earbuds in their ear while supervising children.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2025-09-26. Correction verified 2025-10-17.
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Other
Based on information gathered in the DFPS investigation, children under two years old were observed watching television.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected 2025-09-26. Correction verified 2025-10-17.
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Food & allergies
Based on the information gathered during the DFPS investigation, children under two years old were observed watching TV while eating snacks.
HHSC 746.2207(c)(4) — Screen Time Activities - Not Used During Eating or Rest Times
HHSC risk weight: Medium. Corrected 2025-09-26. Correction verified 2025-10-17.
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Cleanliness & sanitation
Based on information gathered during the DFPS investigation, children were observed not to wash their hands before snacktime.
HHSC 746.3417(1) — Children Handwashing Before Eating
HHSC risk weight: Medium High. Corrected 2025-09-26. Correction verified 2025-10-17.
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Other
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Aug 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 31, 2025 Inspection · Deficiencies cited
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Staff background & training
Caregivers providing care for children under 24 months do not have Safe Sleep training.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2025-08-04. Correction verified 2025-08-04.
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Staff background & training
The director does not have SIDS/Safe Sleep training available for review.
HHSC 746.1311(d) — Director Annual Training - Caring for children under 24 months
HHSC risk weight: Medium High. Corrected 2025-08-04. Correction verified 2025-08-04.
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Staff background & training
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Jul 30, 2025 Report · Deficiencies cited
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Other
Based on the DFPS investigation, caregivers used their cell phones while caring for children.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2026-01-26. Correction verified 2026-01-27.
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Other Serious
Seven play yards were observed to have a supplemental foam pad and a pool noodle to hold the sheet tight around the foam pad.
HHSC 746.2411(2)(A) — Safety Requirements for Play Yards - Snug Fitting, Firm, Flat Mattress Designed for Use in Play Yard and No Extra Pads
HHSC risk weight: High. Corrected 2025-08-01. Correction verified 2025-08-04.
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Safety & premises Serious
Based on the DFPS investigation, a child was observed in a swing for fifteen minutes.
HHSC 746.2426(a)(2) — Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
HHSC risk weight: High. Corrected 2026-01-26. Correction verified 2026-01-27.
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Records & paperwork
Based on the DFPS investigation, personnel files were not available for review.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2026-01-26. Correction verified 2026-01-27.
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Other
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Jul 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 24, 2025 Report · Deficiencies cited
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Supervision & ratios
Based on the evidence gathered during this investigation, the operation did not notify Child Care Regulation when a child sustained an injury requiring medical treatment.
HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-08-18.
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Supervision & ratios
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Apr 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 15, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 9, 2024 Inspection · Deficiencies cited
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Other
Caregiver in Toddler #2 room did not know the correct ages of the children.
HHSC 746.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
HHSC risk weight: Medium High. Corrected 2024-10-09. Correction verified 2024-11-15.
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Supervision & ratios
The Toddler #2 classroom was over ratio by 5 children, with one caregiver caring for 16 two-year-olds. An additional caregiver was assigned to the classroom.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-10-09. Correction verified 2024-11-15.
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Other
In the infant room, 1 out of 3 infants did not have an updated infant feeding schedule on file.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2024-11-06. Correction verified 2024-10-11.
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Other
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Sep 18, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
Two caregivers that have interaction with children do not have current background checks on file.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-09-18. Correction verified 2024-10-09.
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Supervision & ratios
The Director was not present at the operation and did not leave a designated person in charge.
HHSC 746.1013(a)(1) — Director's Absence - Caregiver in Charge Knows in Charge
HHSC risk weight: Medium High. Corrected 2024-09-18. Correction verified 2024-10-09.
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Food & allergies
The bottles in the infant room are not labeled to identify which child the bottle belongs to.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected 2024-10-02. Correction verified 2024-10-09.
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Staff background & training Serious
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Apr 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 22, 2024 Inspection · Deficiencies cited
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Supervision & ratios Serious
A child was found alone in a classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-03-22. Correction verified 2024-04-05.
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Supervision & ratios Serious
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Mar 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 24, 2024 Report · Deficiencies cited
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Supervision & ratios
The operation has a sign posted stating "Stop, No one is allowed past this point for safety and sanitation purposes, not following this request will cause everyone to have to wait outside."
HHSC 746.201(7) — Operation Open to Parents At All Times
HHSC risk weight: Medium. Corrected 2024-02-20. Correction verified 2024-03-22.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.