The Happy Learning Center
7923 DONORE PL APT 22, San Antonio, TX 78229 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 60
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:30 PM
- Director / administrator
- Serena Glass
- Phone
- (210) 721-0591
- Regulated since
- Oct 28, 2014
- HHSC IDs
- Operation 1123311 · number 1524291
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 24 | 7 | Illness & medication (1), Supervision & ratios (4), Discipline & child guidance (1), Safety & premises (2), Staff background & training (5), Records & paperwork (1), Other (10) |
| 2025 | 18 | 4 | Illness & medication (2), Supervision & ratios (6), Safety & premises (3), Food & allergies (1), Staff background & training (3), Records & paperwork (1), Other (2) |
| 2024 | 8 | 1 | Illness & medication (1), Supervision & ratios (1), Safety & premises (2), Staff background & training (3), Records & paperwork (1) |
| 2023 | 5 | 1 | Cleanliness & sanitation (2), Illness & medication (1), Safety & premises (1), Other (1) |
| 2022 | 10 | 7 | Supervision & ratios (3), Safety & premises (4), Staff background & training (2), Other (1) |
| 2021 | 2 | 0 | Safety & premises (2) |
Inspections, investigations & assessments
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Sep 29, 2026 Inspection
No violations cited on this visit.
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Sep 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 29, 2026 Inspection · Deficiencies cited
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Other
Two caregivers were observed utilizing their cell phones while their classes were on the playground.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2026-06-29. Correction verified 2026-07-13.
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Other
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May 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 30, 2026 Report · Deficiencies cited (self-report)
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Discipline & child guidance Serious
During the course of the investigation, it was determined that a caregiver used inappropriate discipline by striking a child's hand as redirection.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2026-04-28. Correction verified 2026-05-20.
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Discipline & child guidance Serious
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Mar 24, 2026 Inspection · Deficiencies cited
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Other Serious
During the walkthrough, a caregiver stated there were nineteen children in care when there were twenty. Note: this was corrected when the children were recounted
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2026-03-24. Correction verified 2026-04-02.
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Other Serious
During the walkthrough, an infant was observed sleeping with a bib on. Note: The bib was removed immediately
HHSC 746.2401(6) — Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers
HHSC risk weight: High. Corrected 2026-03-24. Correction verified 2026-04-02.
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Other
At the time of inspection, one out of the six children's files did not have a Physician's Health Statement for review.
HHSC 746.611(a)(3) — Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
HHSC risk weight: Medium. Corrected 2026-04-03. Correction verified 2026-04-01.
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Other Serious
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Feb 4, 2026 Assessment · Deficiencies cited
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Records & paperwork Serious
The permit holder failed to notify CCR that a written notice from a governmental entity indicating that the holder's corporate privileges are forfeited and/or in danger of forfeiture.
HHSC 745.247 — Franchise Tax Delinquent
HHSC risk weight: High. Corrected 2026-02-09. Correction verified 2026-02-10.
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Records & paperwork Serious
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Jan 26, 2026 Assessment · Deficiencies cited
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Other
Two children do not have a physician's health statement signed by a doctor.
HHSC 746.611(a)(3) — Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
HHSC risk weight: Medium. Corrected 2026-02-28. Correction verified 2026-03-06.
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Other
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Jan 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 6, 2026 Inspection · Deficiencies cited
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Supervision & ratios Serious
The center's director left the operation to run errands, leaving a caregiver alone with 23 children, including an infant.
HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance
HHSC risk weight: High. Corrected 2026-01-06. Correction verified 2026-01-21.
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Other
At the time of the inspection, a caregiver was observed using a cell phone to print labels. Another caregiver was sending text messages about children's arrivals throughout the morning, instead of signing children in.
HHSC 746.1203(3)(A) — Administrative and clerical duties that take caregiver's attention away from children
HHSC risk weight: Medium High. Corrected 2026-01-06. Correction verified 2026-01-21.
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Supervision & ratios Serious
During the walkthrough, multiple children were observed climbing on tables, bookshelves, blocks, and playing in the restroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-01-06. Correction verified 2026-01-21.
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Staff background & training
At the time of the inspection, two out of the six staff files reviewed did not have pre-service training for review.
HHSC 746.1301(a)(2)(A) — Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
HHSC risk weight: Medium High. Corrected 2026-02-27. Correction verified 2026-03-03.
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Staff background & training
At the time of the inspection the previous year's training records were not available for five of the six staff files reviewed.
HHSC 746.1301(a)(5)(A) — Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
HHSC risk weight: Medium High. Corrected 2026-01-31. Correction verified 2026-03-04.
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Staff background & training
One of the caregivers did not have first aid training at the time of inspection.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2026-01-07. Correction verified 2026-01-07.
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Staff background & training
Six out of the six staff member files showed that they had only the online portion of the CPR certification.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2026-01-16. Correction verified 2026-01-21.
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Supervision & ratios
One caregiver was supervising 23 children. The specified age for the group was three years old meaning the caregiver could only have 15 at one time.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2026-01-06. Correction verified 2026-01-21.
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Supervision & ratios
Caregiver had 23 children in care, ranging from 17 months to 10 years of age. The difference in age between the youngest and oldest was greater than 18 months.
HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2026-01-06. Correction verified 2026-01-21.
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Safety & premises
During the inspection, the sheets on the infant cribs were too small for the mattresses, causing the mattresses to fold over on themselves.
HHSC 746.2409(a)(2) — Safety Requirements for Cribs - Snug Fitting Sheets
HHSC risk weight: Medium High. Corrected 2026-01-06. Correction verified 2026-01-21.
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Staff background & training
During the inspection, multiple children were observed drinking out of cups and eating foods while walking around.
HHSC 746.2505(4)(C) — Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups
HHSC risk weight: Medium. Corrected 2026-01-06. Correction verified 2026-01-21.
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Other
During the inspection, there were multiple plugs missing covers in the classrooms. NOTE: this was corrected at inspection when outlet covers were placed on the plugs.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-01-06.
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Other
One out of six children did not have the health care information listed in their file.
HHSC 746.605(10) — Required Admission Information - Physician Information
HHSC risk weight: Medium. Corrected 2026-01-09. Correction verified 2026-01-21.
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Safety & premises
Two out of the six children's files reviewed did not have complete emergency contact information.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2026-01-20. Correction verified 2026-01-21.
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Other Serious
One out of the six children's files reviewed did not have complete information for authorized pick up persons.
HHSC 746.605(7) — Required Admission Information - Release Information
HHSC risk weight: High. Corrected 2026-01-06. Correction verified 2026-01-07.
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Other
Three out of the six children's files reviewed did not have a statement of health from a physician.
HHSC 746.611(a)(3) — Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
HHSC risk weight: Medium. Corrected 2026-01-23. Correction verified 2026-01-26.
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Illness & medication
At the time of inspection, two out of the six children's files reviewed did not have current immunization records for review.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2026-01-23. Correction verified 2026-01-23.
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Supervision & ratios Serious
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Nov 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 14, 2025 Inspection · Deficiencies cited
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Supervision & ratios
Caregivers had 18 children in care, the youngest being 16 months old and the oldest child in the group is an 8 year old, therefore the youngest/oldest children present are more than 18 months apart.
HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2025-11-14. Correction verified 2025-11-21.
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Illness & medication Serious
At the time of the inspection, one child did not have immunization records for review. This is recited.
HHSC 746.613(a) — Required Immunizations
HHSC risk weight: High. Corrected 2025-11-21. Correction verified 2025-11-21.
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Supervision & ratios
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Oct 28, 2025 Inspection · Deficiencies cited
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Staff background & training
During the inspection, an infant caregiver did not have training in the required infant safety topics.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2025-10-31. Correction verified 2025-11-03.
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Staff background & training
During the inspection, the staff did not have Building Safety training for review.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2025-11-11. Correction verified 2025-11-11.
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Staff background & training
During the walkthrough, there were multiple children sleeping with their milk cups.
HHSC 746.2505(4)(C) — Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups
HHSC risk weight: Medium. Corrected 2025-10-28. Correction verified 2025-11-14.
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Illness & medication Serious
At the time of the inspection, two children did not have immunization records for review and one child's records were not current.
HHSC 746.613(a) — Required Immunizations
HHSC risk weight: High. Corrected 2025-11-11. Correction verified 2025-11-14.
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Staff background & training
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Jul 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 2, 2025 Inspection · Deficiencies cited
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Other Serious
During inspection caregiver stated that she had 15 children in care, and after counting it was determined caregiver had 16 children in care.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-04-02. Correction verified 2025-04-15.
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Supervision & ratios
Recite; Caregiver in the duckie classroom had 17 children in care. Based on the specified age group caregiver can only have 15 children in her group. Caregiver in the lambs room walked out of the infant room, leaving caregiver out of ratio with 7 infants.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2025-04-02. Correction verified 2025-04-15.
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Supervision & ratios
RECITE; Caregiver had 17 children in care, and one child is 15 month old and the oldest child in the group is an 8 year old, therefore the youngest/oldest children present are more than 18 months apart.
HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2025-04-02. Correction verified 2025-04-15.
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Food & allergies
During inspection it was observed that an infant was walking around drinking his bottle.
HHSC 746.2419(7) — Requirements for Feeding Infants - No Walking or Sleeping with Bottle or Cup
HHSC risk weight: Medium High. Corrected 2025-04-02. Correction verified 2025-04-15.
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Safety & premises Serious
One classroom did not have a smoke detector.
HHSC 746.5311(a) — Smoke-Detection System
HHSC risk weight: High. Corrected 2025-04-09. Correction verified 2025-04-03.
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Records & paperwork
Director did not have an admission form for one child in care.
HHSC 746.603(a)(2) — Children's Records - Admission Information
HHSC risk weight: Medium. Corrected 2025-04-09. Correction verified 2025-04-07.
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Other Serious
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Mar 19, 2025 Inspection · Deficiencies cited
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Supervision & ratios
The lambs classroom was observed out of ratio, caregiver had 5 children ages 3 month, 5 month, 8 month, 8 month and 12 month. Based on the specified age group caregiver can only have 4 infants in her group. Caregiver in the duckie classroom had 19 children in care. Based on the specified age group caregiver can only have 11 children in her group. Note: Two caregiver's arrived to assist with ratios.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2025-03-19. Correction verified 2025-04-02.
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Supervision & ratios
Caregiver had 19 children in care, and two children were 10/11 month old and the oldest child in the group is an 8 year old, therefore the youngest/oldest children present are more than 18 months apart. Note: Corrected when caregiver who came in at 9:45 am, took the two infants to lambs classroom.
HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2025-03-19. Correction verified 2025-04-02.
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Safety & premises
The infant cribs were not labeled with child's name. Note: Corrected at inspection when caregiver labeled the cribs.
HHSC 746.2409(a)(10) — Safety Requirements for Cribs - Label for Each Infant
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-03-19.
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Other
Four infants did not have updated infant feeding instructions.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2025-04-04. Correction verified 2025-04-04.
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Safety & premises
The fire extinguisher has not been serviced, as required.
HHSC 746.5307(b) — Fire Extinguishers Serviced
HHSC risk weight: Medium High. Corrected 2025-04-04. Correction verified 2025-04-04.
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Supervision & ratios
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Jan 21, 2025 Assessment · Deficiencies cited
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Supervision & ratios
Operation did not report the number of employees that ceased working in the previous year 2024 by the required date of January 15, 2025.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2025-01-23. Correction verified 2025-01-22.
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Supervision & ratios
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Nov 19, 2024 Inspection · Deficiencies cited
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Staff background & training
Two out of the six files reviewed during inspection did not have orientation completed.
HHSC 746.1301(a)(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation
HHSC risk weight: Medium High. Corrected 2024-11-19. Correction verified 2025-01-07.
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Staff background & training
All six staff files reviewed during inspection did not have current first aid training.
HHSC 746.1301(a)(3)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
HHSC risk weight: Medium High. Corrected 2024-12-20. Correction verified 2025-01-07.
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Staff background & training
All six staff files reviewed during inspection did not have CPR training.
HHSC 746.1301(a)(4)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
HHSC risk weight: Medium High. Corrected 2024-12-20. Correction verified 2025-01-07.
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Supervision & ratios
One out of the ten children's records reviewed during inspection did not have a health statement.
HHSC 746.611(a)(1) — Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
HHSC risk weight: Low. Corrected 2024-12-20. Correction verified 2025-01-07.
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Illness & medication
Two out the ten children's records reviewed did not have current immunization records.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2024-12-20. Correction verified 2024-12-29.
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Records & paperwork
The most recent health inspection was not available for review during inspection.
HHSC 746.801(12) — Required Records Maintained and Made Available - Sanitation Inspection Report
HHSC risk weight: Medium. Corrected 2024-11-19. Correction verified 2024-12-29.
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Staff background & training
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Jun 21, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 30, 2024 Inspection · Deficiencies cited
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Safety & premises Serious
A blanket was observed in the crib with a 2 month old.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2024-05-30. Correction verified 2024-06-21.
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Safety & premises
Dust can be seen accumilated by an air vent. Empty spider webs were observed in a playground structure.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-06-06. Correction verified 2024-06-21.
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Safety & premises Serious
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May 24, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Dec 6, 2023 Inspection · Deficiencies cited
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Illness & medication
Two out of the two children's records reviewed during inspection did not have current immunization records.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2024-01-31. Correction verified 2024-01-30.
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Illness & medication
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Jun 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 16, 2023 Inspection · Deficiencies cited
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Other Serious
Good judgement was not exersiced when a two year old child was strapped to a high chair placed on an inadequate small chair.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-02-16. Correction verified 2023-02-24.
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Safety & premises
Wooden boards observed broken in the playscape, The slide on the same play structure was observed cracked resulting in a gap. Nails were observed protruding from the playscape.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2023-03-10. Correction verified 2023-03-09.
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Cleanliness & sanitation
Garbage was observed accessible to the children in care as a trash can in the children's restroom was not covered. Note: This was corrected at inspection as the trashcan was covered.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-02-16.
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Cleanliness & sanitation
Children observed did not wash their hands before breakfast. Note: This was corrected at inspection when other children were directed to wash hands before eating.
HHSC 746.3417(1) — Children Handwashing Before Eating
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-02-16.
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Other Serious
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Nov 3, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 1, 2022 Inspection · Deficiencies cited
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Safety & premises
An infant was observed sitting in a baby walker. Note: This was CORRECTED AT INSPECTION when the walker was removed from the infant classroom.
HHSC 746.2415(a)(1) — Prohibited Equipment for Infants - Baby Walkers
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-11-01.
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Safety & premises
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Oct 21, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Oct 12, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver was observed caring for children without an eligible background check. A 16 year old was observed at the operation without an eligible background check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-10-12. Correction verified 2022-10-31.
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Safety & premises Serious
A blanket was observed in the crib with a 10 month old.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2022-10-12. Correction verified 2022-11-01.
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Safety & premises
Thick layers of dust built up were observed on vents through out the center.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2022-10-12. Correction verified 2022-11-01.
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Other
Infant's individual storage space must be labeled either with the child's name, photo or symbol.
HHSC 746.4505 — Storage for Individual Belongings
HHSC risk weight: Medium. Corrected 2022-10-12. Correction verified 2022-11-01.
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Staff background & training Serious
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Jun 14, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
The operation had an outstanding balance of $4 for their background checks and it was paid during insepction.
HHSC HRC42.054 - Required Fees — HRC42.054 - Required Fees
HHSC risk weight: High. Corrected at inspection. Corrected 2022-06-14.
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Staff background & training Serious
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Mar 9, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 2, 2022 Inspection · Deficiencies cited
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Supervision & ratios Serious
Two five years old were observed transported by the operation staff without a booster seat.
HHSC 746.5607(d)(5) — Child Passenger Safety Seat System - 4 Years and More Than 40 Pounds; 5 - 7 Years and Under 4 Feet, 9 Inches
HHSC risk weight: High. Corrected 2022-03-02. Correction verified 2022-03-09.
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Supervision & ratios Serious
The emergency medical transport and treatment authorization forms were not observed in the vehicle for four of the children being transported by the operation.
HHSC 746.5617(a)(2) — Required Equipment in Vehicles - Emergency Medical Information
HHSC risk weight: High. Corrected 2022-03-02. Correction verified 2022-03-16.
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Supervision & ratios Serious
The parent contact authorization forms were not observed in the vehicle for four of the children being transported by the operation.
HHSC 746.5617(a)(4) — Required Equipment in Vehicles - Emergency Telephone Numbers for Each Child
HHSC risk weight: High. Corrected 2022-03-02. Correction verified 2022-03-16.
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Supervision & ratios Serious
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Feb 23, 2022 Report · Deficiencies cited
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Safety & premises Serious
Based on the evidence gathered during the investigation, a three year old was transported without the proper front facing child safety seat.
HHSC 746.5607(d)(3) — Child Passenger Safety Seat System - 12 Months Through 3 Years; More Than 20 Pounds
HHSC risk weight: High. Corrected 2022-03-02. Correction verified 2022-03-09.
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Safety & premises Serious
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Dec 13, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 19, 2021 Inspection · Deficiencies cited
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Safety & premises
A hole in the ceiling and mold were observed in a closet located in the three to five year old classroom. Blinds in the three to five year old classroom were observed dirty.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2021-12-10. Correction verified 2021-12-13.
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Safety & premises
A cord to the ac mounted in the window located in the three to five year old classroom was observed accessible to the children in care.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2021-11-19. Correction verified 2021-12-13.
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Safety & premises
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
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- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.