Cuddle Bugs Learning Center
12765 SH 64 E, Tyler, TX 75707 · Smith County
Program
- Type
- Licensed center
- Licensed capacity
- 74
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Jennifer Morgan
- Phone
- (903) 566-5437
- Regulated since
- Jan 18, 2013
- HHSC IDs
- Operation 978468 · number 1407606
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 1 | Cleanliness & sanitation (1), Staff background & training (1) |
| 2025 | 2 | 2 | Supervision & ratios (1), Other (1) |
| 2023 | 1 | 0 | Supervision & ratios (1) |
| 2022 | 5 | 4 | Supervision & ratios (2), Staff background & training (2), Other (1) |
Inspections, investigations & assessments
-
Sep 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 10, 2026 Report · No deficiencies cited
No violations cited on this visit.
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May 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 13, 2026 Inspection · Deficiencies cited
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Staff background & training
During a review of the staff trainings there were trainings certificates with the director's name on it. The director was listed as the trainer.
HHSC 746.1317(a)(6)(C) — An administrative penalty not assessed against your center during previous two years while your director was serving in that role
HHSC risk weight: Low. Corrected 2026-05-22. Correction verified 2026-05-20.
-
Cleanliness & sanitation Serious
A child was observed not having their hands washed after a diaper change.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2026-05-13. Correction verified 2026-05-21.
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Staff background & training
-
Mar 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 15, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jul 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 17, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jul 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 27, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 14, 2025 Inspection · Deficiencies cited
-
Other Serious
During an observation of the center, it was observed two caregivers with conditions supervising two groups of children. One group who had 9 students age range from 2/3 and the second with 8 students age range from 18/ 19 months.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected 2025-05-14. Correction verified 2025-05-27.
-
Supervision & ratios Serious
During an inspection it was brought to licensing attention a caregiver was arrested and received conditions on their background. This operation received notification of the change on May 8, 2025. This was not notified to their licensing inspector.
HHSC 746.305(a)(5) — Report of Criminal Complaint Against Employees
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-05-14.
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Other Serious
-
May 13, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Aug 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 17, 2023 Inspection · Deficiencies cited
-
Supervision & ratios
At the inspection, the operation did not complete the documentation for practice drills.
HHSC 746.5205(4) — Documentation of Drills
HHSC risk weight: Medium. Corrected 2023-08-31. Correction verified 2023-08-18.
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Supervision & ratios
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Sep 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 12, 2022 Inspection · Deficiencies cited
-
Staff background & training Serious
During inspection, 1 staff member was observed in the operation without a background check. The operation advised it was the staff members third day of employment. The operation closed for the day and all staff and children left. The staff file was unavailable to review.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-08-12. Correction verified 2022-08-25.
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Staff background & training Serious
The operation did not show good judgement when they accepted children that put them out of ratio. The operation did not show good judgement when leaving school age children alone in a classroom watching tv. The operation did not show good judgment when they left 11 children ages 18m - 23m alone in a classroom with 3 children strapped into high chairs. The operation did not use good judgement when allowing a new hire to work in the operation without a background check completed.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-08-12. Correction verified 2022-08-25.
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Supervision & ratios Serious
During inspection, 1 classroom was observed with 11 children ages 18m - 23m alone in a classroom. 3 children were buckled into high chairs. 1 classroom with 15 schoolers was observed alone in a classroom watching tv. This was corrected when classes were combined with a teacher present.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-08-12. Correction verified 2022-08-25.
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Supervision & ratios Serious
During inspection it was observed 1 teacher had 21 children ages 18 - 23m and 1 teacher had 29 children ages 2yr - 11yr (SAG 4). This was corrected when the operation called all parents to pick up children for the day.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-08-12. Correction verified 2022-08-25.
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Other
During inspection, the schoolers classroom was observed with Netflix on that was not educational and did not correspond to the daily activities.
HHSC 746.2205(b) — Written Activity Plan- Screen Time Activities
HHSC risk weight: Medium. Corrected 2022-08-12. Correction verified 2022-08-25.
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Staff background & training Serious
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May 26, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 10, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 9, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Oct 12, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.