Plano Family YMCA
3300 MCDERMOTT RD, Plano, TX 75025 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 67
- Ages
- Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Shadae Randolph
- Phone
- (214) 705-9459
- Regulated since
- Jul 26, 2006
- HHSC IDs
- Operation 287101 · number 856222- 806
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 12 | 6 | Supervision & ratios (6), Other (6) |
| 2025 | 2 | 0 | Staff background & training (2) |
| 2024 | 2 | 2 | Staff background & training (2) |
| 2023 | 2 | 2 | Staff background & training (2) |
| 2022 | 8 | 2 | Staff background & training (4), Other (4) |
Inspections, investigations & assessments
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Sep 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 10, 2026 Report · Deficiencies cited
-
Other
A caregiver was using their personal device not actively supervisng children in care.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-09-11.
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Supervision & ratios Serious
A caregiver slept during naptime when they were supposed to be actively supervisng children.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected at inspection. Corrected 2026-09-11.
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Other
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Sep 10, 2026 Report · Deficiencies cited
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Other
A caregiver was using their personal device not actively supervisng children in care.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-09-11.
-
Supervision & ratios Serious
A caregiver slept during naptime when they were supposed to be actively supervisng children.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected at inspection. Corrected 2026-09-11.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
Jun 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 19, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 19, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 17, 2026 Report · Deficiencies cited
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Other Serious
Staff did not show competency and good judgement when they failed to perform the name to face check and did not account for all children in care before transitioning to another classroom.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected at inspection. Corrected 2026-06-19.
-
Supervision & ratios Serious
A child was left unsupervised in a classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-06-19. Correction verified 2026-06-25.
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Other Serious
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Jun 17, 2026 Report · Deficiencies cited
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Other Serious
Staff did not show competency and good judgement when they failed to perform the name to face check and did not account for all children in care before transitioning to another classroom.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected at inspection. Corrected 2026-06-19.
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Supervision & ratios Serious
A child was left unsupervised in a classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-06-19. Correction verified 2026-06-25.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Mar 30, 2026 Inspection · Deficiencies cited
-
Supervision & ratios
The operation did not have menus on file for review and uses a catering company for meals.
HHSC 746.401(6) — Posting Requirements - Daily menu, including all snacks and meals served by the child care center
HHSC risk weight: Medium. Corrected 2026-04-10. Correction verified 2026-04-08.
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Other
Nap cots were not labeled.
HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
HHSC risk weight: Medium. Corrected 2026-04-10. Correction verified 2026-04-08.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Mar 30, 2026 Inspection · Deficiencies cited
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Supervision & ratios
The operation did not have menus on file for review and uses a catering company for meals.
HHSC 746.401(6) — Posting Requirements - Daily menu, including all snacks and meals served by the child care center
HHSC risk weight: Medium. Corrected 2026-04-10. Correction verified 2026-04-08.
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Other
Nap cots were not labeled.
HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
HHSC risk weight: Medium. Corrected 2026-04-10. Correction verified 2026-04-08.
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Supervision & ratios
-
May 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 28, 2025 Inspection · Deficiencies cited
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Staff background & training
One caregiver did not have the required 24 hours of annual training.
HHSC 746.1301(a)(5)(A) — Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
HHSC risk weight: Medium High. Corrected 2025-05-26. Correction verified 2025-06-02.
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Staff background & training
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Apr 28, 2025 Inspection · Deficiencies cited
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Staff background & training
One caregiver did not have the required 24 hours of annual training.
HHSC 746.1301(a)(5)(A) — Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
HHSC risk weight: Medium High. Corrected 2025-05-26. Correction verified 2025-06-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Jun 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 18, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
One caregiver was present without an active background check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-06-18. Correction verified 2024-06-25.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training Serious
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Jun 18, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
One caregiver was present without an active background check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-06-18. Correction verified 2024-06-25.
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Staff background & training Serious
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Jul 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 22, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jul 22, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 14, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 14, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 6, 2023 Report · Deficiencies cited (self-report)
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Staff background & training Serious
There were two caregivers present without background checks at the operation.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2023-03-14.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training Serious
-
Mar 6, 2023 Report · Deficiencies cited (self-report)
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Staff background & training Serious
There were two caregivers present without background checks at the operation.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2023-03-14.
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Staff background & training Serious
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Sep 13, 2022 Inspection · Deficiencies cited
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Other Serious
2 staff in 2 rooms did not know the number of children they had in care.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected at inspection. Corrected 2022-09-13.
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Other Serious
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Sep 13, 2022 Inspection · Deficiencies cited
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Other Serious
2 staff in 2 rooms did not know the number of children they had in care.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected at inspection. Corrected 2022-09-13.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Aug 18, 2022 Inspection · Deficiencies cited
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Staff background & training
4 out of 4 staff did not have the abuse and neglect required annual training available for review.
HHSC 746.1309(c) — Documented Annual Training - 1 hour in Prevention, Recognition and Reporting of child maltreatment
HHSC risk weight: Medium. Corrected 2022-08-24. Correction verified 2022-09-13.
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Staff background & training
4 out of 4 staff did not have the emergency prepardness section annual training available for review.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2022-08-31. Correction verified 2022-09-13.
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Other
The CPSC form was last updated on 8/26/20. It was updated during the visit.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-08-18.
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Staff background & training
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Aug 18, 2022 Inspection · Deficiencies cited
-
Staff background & training
4 out of 4 staff did not have the abuse and neglect required annual training available for review.
HHSC 746.1309(c) — Documented Annual Training - 1 hour in Prevention, Recognition and Reporting of child maltreatment
HHSC risk weight: Medium. Corrected 2022-08-24. Correction verified 2022-09-13.
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Staff background & training
4 out of 4 staff did not have the emergency prepardness section annual training available for review.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2022-08-31. Correction verified 2022-09-13.
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Other
The CPSC form was last updated on 8/26/20. It was updated during the visit.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-08-18.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Feb 8, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 8, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.