Primrose School At Sonoma Ranch
14875 KYLE SEALE PKWY, San Antonio, TX 78255 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 210
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Kathy Rosso
- Phone
- (210) 372-1488
- Regulated since
- Jul 10, 2006
- HHSC IDs
- Operation 287582 · number 856469
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 5 | 0 | Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (2), Staff background & training (1) |
| 2025 | 4 | 3 | Illness & medication (1), Supervision & ratios (2), Other (1) |
| 2024 | 5 | 2 | Supervision & ratios (1), Safety & premises (1), Staff background & training (1), Other (2) |
| 2023 | 3 | 0 | Illness & medication (3) |
| 2022 | 3 | 3 | Supervision & ratios (3) |
| 2021 | 1 | 1 | Supervision & ratios (1) |
Inspections, investigations & assessments
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Aug 24, 2026 Inspection · Deficiencies cited
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Cleanliness & sanitation
A caregiver in the older infant classroom did not wash the infant's hands after diapering. Note, this was corrected when I informed the staff after they had placed the infant on the booster seat that the infant needed their hands to be washed. Caregiver picked up the infant and took them over to the sink where they washed the infant's hands.
HHSC 746.3505(b) — Diapering Procedures - Wash Infant's Hands
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-24.
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Cleanliness & sanitation
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Jul 7, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 30, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Feb 11, 2026 Inspection · Deficiencies cited
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Staff background & training
Nine out of the ten staff files reviewed did not have training hours in all required topics from the last full year of employment.
HHSC 746.1301(a)(5)(A) — Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
HHSC risk weight: Medium High. Corrected 2026-02-28. Correction verified 2026-03-02.
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Illness & medication
During the inspection, two children's immunization records were not current. Note: administration was able to obtain one record during the inspection
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2026-02-27. Correction verified 2026-02-26.
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Supervision & ratios
One out of ten staff files did not have a notarized Affidavit for Applicants for Employment with a Licensed Operation. NOTE: This was corrected at inspection when the staff member provided the notarized document.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2026-02-11.
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Supervision & ratios
Ten out of the ten staff files did not have signed acknowledgment of receiving Operational Policies.
HHSC 746.901(7)(A) — Required Personnel Records - signed dated statement that employee received operational policies
HHSC risk weight: Medium. Corrected 2026-02-25. Correction verified 2026-02-27.
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Staff background & training
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Jan 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 10, 2025 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
Based on the information gathered, a child was left unsupervised outside for approximately one minute. Note: Prior to inspection; caregiver's were reprimanded.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-01-07. Correction verified 2026-01-20.
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Supervision & ratios Serious
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Nov 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 10, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Oct 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 8, 2025 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
During the investigation, it was confirmed that a child exited the back door of a classroom to the playground and went unnoticed by caregivers for approximately 2-5 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-10-17. Correction verified 2025-10-22.
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Supervision & ratios Serious
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Sep 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 3, 2025 Inspection · Deficiencies cited
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Other Serious
During the walkthrough, a caregiver was observed grabbing a child by the arm during a transition.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-09-03. Correction verified 2025-09-09.
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Other Serious
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Aug 26, 2025 Inspection · Deficiencies cited
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Illness & medication
Two children with medication kept at the operation expired in 11/2024, 1/2025 and 7/2025.
HHSC 746.3809 — Medication No Longer Used
HHSC risk weight: Medium. Corrected 2025-08-27. Correction verified 2025-09-03.
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Illness & medication
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Jan 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 27, 2024 Report · Deficiencies cited (self-report)
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Other
Caregiver failed to share information regarding a child's injury to the closing caregiver.
HHSC 746.1203(10) — Responsibilities of Caregivers - Share Information with Incoming Caregivers
HHSC risk weight: Medium High. Corrected 2025-02-24. Correction verified 2025-03-19.
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Supervision & ratios
The operation did not contact a child's parent to report a possible injury that required medical intervention after the child reported being hurt and showed signs of a possible injury.
HHSC 746.307(b)(1) — AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2025-02-24. Correction verified 2025-03-19.
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Other
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Dec 2, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver with an inactive background check from 3/2023 had direct access to children in care. NOTE: The caregiver was asked to leave the operaton and a background check was submitted by the opertion.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-12-02. Correction verified 2024-12-03.
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Safety & premises
Two allergy plans on file did not contain the parent signature on the form.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2024-12-03. Correction verified 2024-12-09.
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Staff background & training Serious
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Jul 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 8, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 3, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 16, 2024 Report · Deficiencies cited (self-report)
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Other Serious
A caregiver failed to conduct a proper name to face count when arriving outside at the playground, therefore a child was left inside unattended.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2024-05-23. Correction verified 2024-06-04.
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Other Serious
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Mar 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 12, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jul 21, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 3, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 29, 2023 Inspection · Deficiencies cited
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Illness & medication
An inhaler and Epipen did not have the original prescription box for the child in care. A bottle of Benadryl did not have a child's name on the container.
HHSC 746.3805(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2023-06-29. Correction verified 2023-07-07.
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Illness & medication
3 medications had expiration dates of 9/22, 5/23 and 5/22.
HHSC 746.3809 — Medication No Longer Used
HHSC risk weight: Medium. Corrected 2023-06-29. Correction verified 2023-07-07.
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Illness & medication
1 out of 10 immunization records reviewed was missing and updated record in the child's file.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2023-07-07. Correction verified 2023-07-07.
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Illness & medication
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Jun 28, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Dec 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 30, 2022 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
There were 2 children left outside the classroom unsupervised for 1 to 3 minutes.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-12-16. Correction verified 2022-12-15.
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Supervision & ratios Serious
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Aug 17, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 20, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 9, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 6, 2022 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
There was a child that was left inside the classroom for 1 minute before being regrouped with their class.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-06-30. Correction verified 2022-07-20.
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Supervision & ratios Serious
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Feb 17, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 7, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 13, 2022 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
It was determined that there was a child that was left in a classroom unattended for 30 seconds.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-02-10. Correction verified 2022-02-17.
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Supervision & ratios Serious
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Oct 21, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 19, 2021 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 28, 2021 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
There was a child left unattended outside for 1 minute before taken inside and returned to the classroom.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2021-10-14. Correction verified 2021-10-21.
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Supervision & ratios Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.