Primrose School Of Melissa
2805 CONCHO DRIVE, Melissa, TX 75454 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 249
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Ashley Newman
- Phone
- (469) 823-4143
- Regulated since
- Dec 29, 2025
- HHSC IDs
- Operation 1513728 · number 1821960
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 6 | 0 | Supervision & ratios (2), Staff background & training (4) |
| 2025 | 12 | 0 | Supervision & ratios (8), Discipline & child guidance (2), Other (2) |
Inspections, investigations & assessments
-
Sep 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 23, 2026 Inspection · Deficiencies cited
-
Staff background & training
Two out of ten staff records reviewed had CPR training certifications which were not conducted in person.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2026-07-21. Correction verified 2026-07-01.
-
Supervision & ratios
The operation's weekly menu shows that the following meal components were missing: Breakfast: Tuesday/Thursday- fruit or vegetable, Wednesday- grain. Lunch: Tuesday- meat or meat alternative
HHSC 746.3301(b) — Nutrition and Food Service - Follow Meal Patterns
HHSC risk weight: Medium High. Corrected 2026-07-14. Correction verified 2026-06-24.
-
Staff background & training
-
Jun 23, 2026 Inspection · Deficiencies cited
-
Staff background & training
Two out of ten staff records reviewed had CPR training certifications which were not conducted in person.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2026-07-21. Correction verified 2026-07-01.
-
Supervision & ratios
The operation's weekly menu shows that the following meal components were missing: Breakfast: Tuesday/Thursday- fruit or vegetable, Wednesday- grain. Lunch: Tuesday- meat or meat alternative
HHSC 746.3301(b) — Nutrition and Food Service - Follow Meal Patterns
HHSC risk weight: Medium High. Corrected 2026-07-14. Correction verified 2026-06-24.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Mar 18, 2026 Inspection · Deficiencies cited
-
Staff background & training
At the time of inspection the center directors transportation training certification had expired as of 3/13/26, as it was last completed on 3/13/25 and had not be completed for this current year.
HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training
HHSC risk weight: Medium High. Corrected 2026-04-01. Correction verified 2026-03-23.
-
Staff background & training
-
Mar 18, 2026 Inspection · Deficiencies cited
-
Staff background & training
At the time of inspection the center directors transportation training certification had expired as of 3/13/26, as it was last completed on 3/13/25 and had not be completed for this current year.
HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training
HHSC risk weight: Medium High. Corrected 2026-04-01. Correction verified 2026-03-23.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Feb 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 25, 2025 Inspection · Deficiencies cited
-
Other
Fencing surrounding the infant playground, preschool playground, pre-K playground, and toddler playgrounds had were not complete at the time of inspection.
HHSC 746.4305 — Fenced Outdoor Activity Space
HHSC risk weight: Medium High. Corrected 2025-12-05. Correction verified 2025-12-03.
-
Supervision & ratios
The operational policies do not include policies vison and hearing screenings.
HHSC 746.501(a)(12) — Written Operational Policies - Vision and Hearing Screening
HHSC risk weight: Medium. Corrected 2025-12-02. Correction verified 2025-12-10.
-
Supervision & ratios
The operational policies do not include provisions to provide a comfortable place with an adult sized seat in the center or within a classroom that enables a mother to breastfeed her child. The policies do not state that parents have the right to breastfeed or provide breast milk for their child while in care.
HHSC 746.501(a)(25) — Written Operational Policies - Breastfeeding Provisions
HHSC risk weight: Low. Corrected 2025-12-02. Correction verified 2025-12-10.
-
Discipline & child guidance
The operational policies do not include procedures for preventing and responding to abuse and neglect of children.
HHSC 746.501(a)(26) — Written Operational Policies - Preventing and Responding to Abuse and Neglect
HHSC risk weight: Medium. Corrected 2025-12-02. Correction verified 2025-12-10.
-
Supervision & ratios
The operational policies do not include Information on vaccine-preventable diseases for employees.
HHSC 746.501(a)(28) — Written Operational Policies - Vaccine Preventable Diseases
HHSC risk weight: Medium. Corrected 2025-12-02. Correction verified 2025-12-10.
-
Supervision & ratios
The operational policies do not include Procedures for supporting inclusive services to children with special care needs.
HHSC 746.501(a)(30) — Written Operational Policies - Support inclusive services
HHSC risk weight: Medium. Corrected 2025-12-02. Correction verified 2025-12-10.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
Nov 25, 2025 Inspection · Deficiencies cited
-
Other
Fencing surrounding the infant playground, preschool playground, pre-K playground, and toddler playgrounds had were not complete at the time of inspection.
HHSC 746.4305 — Fenced Outdoor Activity Space
HHSC risk weight: Medium High. Corrected 2025-12-05. Correction verified 2025-12-03.
-
Supervision & ratios
The operational policies do not include policies vison and hearing screenings.
HHSC 746.501(a)(12) — Written Operational Policies - Vision and Hearing Screening
HHSC risk weight: Medium. Corrected 2025-12-02. Correction verified 2025-12-10.
-
Supervision & ratios
The operational policies do not include provisions to provide a comfortable place with an adult sized seat in the center or within a classroom that enables a mother to breastfeed her child. The policies do not state that parents have the right to breastfeed or provide breast milk for their child while in care.
HHSC 746.501(a)(25) — Written Operational Policies - Breastfeeding Provisions
HHSC risk weight: Low. Corrected 2025-12-02. Correction verified 2025-12-10.
-
Discipline & child guidance
The operational policies do not include procedures for preventing and responding to abuse and neglect of children.
HHSC 746.501(a)(26) — Written Operational Policies - Preventing and Responding to Abuse and Neglect
HHSC risk weight: Medium. Corrected 2025-12-02. Correction verified 2025-12-10.
-
Supervision & ratios
The operational policies do not include Information on vaccine-preventable diseases for employees.
HHSC 746.501(a)(28) — Written Operational Policies - Vaccine Preventable Diseases
HHSC risk weight: Medium. Corrected 2025-12-02. Correction verified 2025-12-10.
-
Supervision & ratios
The operational policies do not include Procedures for supporting inclusive services to children with special care needs.
HHSC 746.501(a)(30) — Written Operational Policies - Support inclusive services
HHSC risk weight: Medium. Corrected 2025-12-02. Correction verified 2025-12-10.
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Other
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.