Brilliant Starts Learning Academy
2101 FM 1101, New Braunfels, TX 78130 · Comal County
Program
- Type
- Licensed center
- Licensed capacity
- 145
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Patricia Norman
- Phone
- (830) 708-2752
- Regulated since
- Feb 8, 2012
- HHSC IDs
- Operation 911451 · number 1349966
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 6 | 0 | Cleanliness & sanitation (2), Food & allergies (2), Other (2) |
| 2025 | 10 | 2 | Illness & medication (2), Supervision & ratios (2), Staff background & training (2), Records & paperwork (2), Other (2) |
| 2024 | 4 | 2 | Staff background & training (4) |
| 2023 | 6 | 0 | Cleanliness & sanitation (2), Safety & premises (2), Other (2) |
| 2022 | 4 | 2 | Supervision & ratios (2), Staff background & training (2) |
| 2021 | 8 | 0 | Cleanliness & sanitation (2), Safety & premises (2), Food & allergies (2), Other (2) |
Inspections, investigations & assessments
-
Jun 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 18, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 18, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 2, 2026 Inspection · Deficiencies cited
-
Food & allergies
There were a few bottles in the infant rooms that were not labeled correctly with the first name and last initial. This was CORRECTED when the caregiver labeled the bottles.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-06-02.
-
Other
The last health inspection was conducted in January 2025.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2026-06-08. Correction verified 2026-06-17.
-
Cleanliness & sanitation
The caregivers did not wash the children's hands before allowing them to eat snack.
HHSC 746.3417(1) — Children Handwashing Before Eating
HHSC risk weight: Medium High. Corrected 2026-06-02. Correction verified 2026-06-17.
-
Food & allergies
-
Jun 2, 2026 Inspection · Deficiencies cited
-
Food & allergies
There were a few bottles in the infant rooms that were not labeled correctly with the first name and last initial. This was CORRECTED when the caregiver labeled the bottles.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-06-02.
-
Other
The last health inspection was conducted in January 2025.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2026-06-08. Correction verified 2026-06-17.
-
Cleanliness & sanitation
The caregivers did not wash the children's hands before allowing them to eat snack.
HHSC 746.3417(1) — Children Handwashing Before Eating
HHSC risk weight: Medium High. Corrected 2026-06-02. Correction verified 2026-06-17.
HHSC inspection history · no longer published by HHSC; kept here
-
Food & allergies
-
Apr 12, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 12, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 2, 2025 Inspection · Deficiencies cited
-
Records & paperwork
The required affidavit was not available for review from employees.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2025-07-02. Correction verified 2025-07-11.
HHSC inspection history · no longer published by HHSC; kept here
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Records & paperwork
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Jul 2, 2025 Inspection · Deficiencies cited
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Records & paperwork
The required affidavit was not available for review from employees.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2025-07-02. Correction verified 2025-07-11.
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Records & paperwork
-
Feb 5, 2025 Inspection · Deficiencies cited
-
Staff background & training
One infant teacher did not have a current SIDS training available for review.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2025-02-05. Correction verified 2025-02-10.
-
Illness & medication
Two forms of medication were expired. This was corrected when the director disposed of the medication.
HHSC 746.3809 — Medication No Longer Used
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-02-05.
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Staff background & training
-
Feb 5, 2025 Inspection · Deficiencies cited
-
Staff background & training
One infant teacher did not have a current SIDS training available for review.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2025-02-05. Correction verified 2025-02-10.
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Illness & medication
Two forms of medication were expired. This was corrected when the director disposed of the medication.
HHSC 746.3809 — Medication No Longer Used
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-02-05.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Jan 10, 2025 Report · Deficiencies cited
-
Supervision & ratios Serious
Based on the video, a caregiver yanked a child by one arm while walking the child back to his mat. Further, the caregiver picks up the child in an unacceptable manner and places the child on the mat a second time by one arm and one leg. Note: The operation immediately terminated the caregiver.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-01-23. Correction verified 2025-02-05.
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Other
Based on the video, a caregiver continued to put a child back on his mat after awakening before naptime was over.
HHSC 746.2907(a) — Alternate Activity for Non-sleeping Children
HHSC risk weight: Medium. Corrected 2025-01-23. Correction verified 2025-02-05.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Jan 10, 2025 Report · Deficiencies cited
-
Supervision & ratios Serious
Based on the video, a caregiver yanked a child by one arm while walking the child back to his mat. Further, the caregiver picks up the child in an unacceptable manner and places the child on the mat a second time by one arm and one leg. Note: The operation immediately terminated the caregiver.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-01-23. Correction verified 2025-02-05.
-
Other
Based on the video, a caregiver continued to put a child back on his mat after awakening before naptime was over.
HHSC 746.2907(a) — Alternate Activity for Non-sleeping Children
HHSC risk weight: Medium. Corrected 2025-01-23. Correction verified 2025-02-05.
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Supervision & ratios Serious
-
Nov 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 18, 2024 Report · Deficiencies cited
-
Staff background & training Serious
Based on the interviews conducted, the operation admitted to having an employee that used a loud tone with the children. This employee was retrained and the director modeled in the classroom how to talk to the children in a loving, soothing tone. When the director noticed the employee was not taking the retraining serious is when the teacher was terminated. The operation was proactive when the director would model in the classroom for the teacher on how to redirect children without using a loud tone.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2024-11-15. Correction verified 2024-11-25.
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Staff background & training Serious
-
Sep 18, 2024 Report · Deficiencies cited
-
Staff background & training Serious
Based on the interviews conducted, the operation admitted to having an employee that used a loud tone with the children. This employee was retrained and the director modeled in the classroom how to talk to the children in a loving, soothing tone. When the director noticed the employee was not taking the retraining serious is when the teacher was terminated. The operation was proactive when the director would model in the classroom for the teacher on how to redirect children without using a loud tone.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2024-11-15. Correction verified 2024-11-25.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Jul 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 21, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 21, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 3, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 3, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 2, 2024 Report · Deficiencies cited
-
Staff background & training
Based on the interviews and inspection, a room was observed to have dried food on the children's chairs, children's fingerprints and grime on the front of the refrigerator, a dirty mat and dirt on a play equipment in the room accessible to children. A caregiver started on these corrections during the visit.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-05-24. Correction verified 2024-05-28.
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Staff background & training
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May 2, 2024 Report · Deficiencies cited
-
Staff background & training
Based on the interviews and inspection, a room was observed to have dried food on the children's chairs, children's fingerprints and grime on the front of the refrigerator, a dirty mat and dirt on a play equipment in the room accessible to children. A caregiver started on these corrections during the visit.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-05-24. Correction verified 2024-05-28.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Mar 15, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 15, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 12, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 12, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 11, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 11, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Aug 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 16, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 16, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jun 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 8, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 8, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Apr 10, 2023 Inspection · Deficiencies cited
-
Other
Five out of eight written feeding instructions were not updated within the 30 days.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2023-04-10. Correction verified 2023-04-14.
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Cleanliness & sanitation
Three diaper changing pads were torn exposing the cushion inside. This was corrected when the director replaced them.
HHSC 746.3503(a) — Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-04-10.
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Safety & premises
A fire drill was not conducted for the month of February and March. This was corrected during the inspection when the director conducted a fire drill with the children as the Licensing inspector observed.
HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-04-10.
HHSC inspection history · no longer published by HHSC; kept here
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Other
-
Apr 10, 2023 Inspection · Deficiencies cited
-
Other
Five out of eight written feeding instructions were not updated within the 30 days.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2023-04-10. Correction verified 2023-04-14.
-
Cleanliness & sanitation
Three diaper changing pads were torn exposing the cushion inside. This was corrected when the director replaced them.
HHSC 746.3503(a) — Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-04-10.
-
Safety & premises
A fire drill was not conducted for the month of February and March. This was corrected during the inspection when the director conducted a fire drill with the children as the Licensing inspector observed.
HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-04-10.
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Other
-
Sep 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 28, 2022 Report · Deficiencies cited
-
Supervision & ratios Serious
A caregiver/operation did not use good judgment when they did not notify a parent until the end of the day (around 3:30 pm) that their child had fallen outside around 10:52am hitting his head on a bench resulting in a bump/bruise on the forehead.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-05-18. Correction verified 2022-05-20.
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Staff background & training
During this investigation, it was noted that a caregiver had a CPR, First-aid card that expired in November of 2021. This was corrected when the caregiver received training on April 25, 2022.
HHSC 746.1301(3)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric first aid with rescue breathing
HHSC risk weight: Medium High. Corrected 2022-05-18. Correction verified 2022-05-20.
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Supervision & ratios Serious
-
Mar 28, 2022 Report · Deficiencies cited
-
Supervision & ratios Serious
A caregiver/operation did not use good judgment when they did not notify a parent until the end of the day (around 3:30 pm) that their child had fallen outside around 10:52am hitting his head on a bench resulting in a bump/bruise on the forehead.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-05-18. Correction verified 2022-05-20.
-
Staff background & training
During this investigation, it was noted that a caregiver had a CPR, First-aid card that expired in November of 2021. This was corrected when the caregiver received training on April 25, 2022.
HHSC 746.1301(3)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric first aid with rescue breathing
HHSC risk weight: Medium High. Corrected 2022-05-18. Correction verified 2022-05-20.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Oct 6, 2021 Inspection · Deficiencies cited
-
Food & allergies
There were a few bottles in the infant rooms that were not labeled correctly with the first name and last initial. This was CORRECTED when the caregiver labeled the bottles.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-10-06.
-
Other
There were several feeding schedules that need to be updated.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2021-10-06. Correction verified 2021-10-12.
-
Safety & premises
There was one child observed in the 3 year old room blocking the exit door during naptime. This was CORRECTED when the child was moved to a different area.
HHSC 746.2909(1) — Arrangement of Napping Equipment - Not Blocking Entrances or Exits
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-10-06.
-
Cleanliness & sanitation
A diaper changing pad had a rip and also a few nap mats. They both were exposing the interior padding which prevents from properly sanitizing. This was CORRECTED when the director replaced the mats.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-10-06.
-
Food & allergies
-
Oct 6, 2021 Inspection · Deficiencies cited
-
Food & allergies
There were a few bottles in the infant rooms that were not labeled correctly with the first name and last initial. This was CORRECTED when the caregiver labeled the bottles.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-10-06.
-
Other
There were several feeding schedules that need to be updated.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2021-10-06. Correction verified 2021-10-12.
-
Safety & premises
There was one child observed in the 3 year old room blocking the exit door during naptime. This was CORRECTED when the child was moved to a different area.
HHSC 746.2909(1) — Arrangement of Napping Equipment - Not Blocking Entrances or Exits
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-10-06.
-
Cleanliness & sanitation
A diaper changing pad had a rip and also a few nap mats. They both were exposing the interior padding which prevents from properly sanitizing. This was CORRECTED when the director replaced the mats.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-10-06.
HHSC inspection history · no longer published by HHSC; kept here
-
Food & allergies
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.