The Childrens Home Of Lubbock
4404 IDALOU RD, Lubbock, TX 79403 · Lubbock County
Program
- Type
- General residential operation
- Licensed capacity
- 90
- Ages
- 0-17
- Hours
- -
- Director / administrator
- Theresa Lee Wilson
- Phone
- (806) 762-0481
- Regulated since
- Dec 6, 1985
- HHSC IDs
- Operation 94164 · number 5914
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 3 | 3 | Illness & medication (3) |
| 2025 | 4 | 3 | Illness & medication (3), Other (1) |
| 2024 | 4 | 1 | Supervision & ratios (1), Records & paperwork (1), Other (2) |
| 2023 | 9 | 4 | Illness & medication (4), Discipline & child guidance (1), Safety & premises (1), Records & paperwork (2), Other (1) |
| 2022 | 17 | 11 | Supervision & ratios (8), Discipline & child guidance (4), Staff background & training (3), Other (2) |
Inspections, investigations & assessments
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Sep 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 18, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Aug 8, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Aug 8, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Aug 4, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jul 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 21, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jul 17, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jul 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 15, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 2, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 1, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 1, 2026 Report · No deficiencies cited
No violations cited on this visit.
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May 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 23, 2026 Report · Deficiencies cited
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Illness & medication Serious
A child in care symptoms for illness and pain progressively worsened and medical care was not provided.
HHSC 748.1531(a)(2) — Medical care-A child in care must receive medical care as needed for injury, illness, and pain
HHSC risk weight: High. Corrected 2026-06-30. Correction verified 2026-07-14.
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Illness & medication Serious
A child in care was hospitalized due to an illness and the operation did not make a report to Licensing within 24 hours.
HHSC 748.303(a)(2)(A) — AP Serious Incdt-Report to Licensing no later than 24 hours after injury/illness that warrants treatment by a medical professional or hospitalization
HHSC risk weight: Medium High. Corrected 2026-06-30. Correction verified 2026-07-14.
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Illness & medication Serious
A child in care was hospitalized due to an illness and the operation did not make notify the child's permanency specialist.
HHSC 748.303(a)(2)(B) — AP Serious Incdt- Report to parents any injury/illness that warrants treatment from a medical prof. directly after ensuring the safety of the child.
HHSC risk weight: Medium High. Corrected 2026-06-30. Correction verified 2026-07-14.
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Illness & medication Serious
-
Apr 6, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Apr 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 14, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 12, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Nov 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 16, 2025 Inspection · Deficiencies cited
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Illness & medication Serious
Medication logs reviewed had missing dates for when the prescription was administion.
HHSC 748.2151(c)(5) — Medication record - must include date (day/month/year) & time each medication was administered
HHSC risk weight: Medium High. Corrected 2025-10-30. Correction verified 2025-11-05.
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Illness & medication Serious
-
Oct 3, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 6, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Sep 5, 2025 Inspection · Deficiencies cited
-
Illness & medication
Medication labeled to be administered for the afternoon and evening were dispensed in the morning. The medication was stored unsecured in small cups that were not labeled. The medication logs were pre-filled prior to medications being administered to the child is was prescribed to.
HHSC 748.2003(b)(4) — Administration of prescription medication-Administer each child's medication within one hour of preparation
HHSC risk weight: Medium. Corrected 2025-09-19. Correction verified 2025-10-03.
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Illness & medication
-
Jul 10, 2025 Report · Deficiencies cited
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Illness & medication Serious
A child in care received medication prescribed to another child and the error was not documented.
HHSC 748.2203(c) — Medication Error-Operation must meet documentation requirements within 24 hrs
HHSC risk weight: Medium High. Corrected 2025-09-03. Correction verified 2025-09-05.
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Other Serious
A caregiver used yelling, demeaning remarks and abrasive tone towards children in care.
HHSC 748.2307(8) — Other Prohibited Punishments-humiliating, shaming, ridiculing, rejecting, or yelling at a child
HHSC risk weight: Medium High. Corrected 2025-09-03. Correction verified 2025-09-05.
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Illness & medication Serious
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May 21, 2025 Report · No deficiencies cited
No violations cited on this visit.
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May 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 23, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Apr 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 9, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 12, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Feb 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 31, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 27, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 20, 2024 Report · Deficiencies cited
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Other Serious
A house parent's disparaging comments and looks make a child in care feel excluded and isolated from the others residing in the cottage.
HHSC 748.2307(8) — Other Prohibited Punishments-humiliating, shaming, ridiculing, rejecting, or yelling at a child
HHSC risk weight: Medium High. Corrected 2025-01-16. Correction verified 2025-01-27.
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Other Serious
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Oct 9, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Sep 4, 2024 Inspection · Deficiencies cited
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Records & paperwork
A child record was missing a signed and dated child's rights form.
HHSC 748.1103(d) — Informing child of rights-Person being informed must sign statement indicating he read and understands the rights-signed copy filed in child's record
HHSC risk weight: Medium. Corrected 2024-09-18. Correction verified 2024-09-04.
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Records & paperwork
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Sep 4, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 5, 2024 Report · No deficiencies cited
No violations cited on this visit.
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May 2, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 11, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 12, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Feb 21, 2024 Inspection · Deficiencies cited
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Other
5 of 5 preliminary service plan did not have a date when it was completed.
HHSC 748.1331(a) — Preliminary Service Plan-Complete plan that addresses child's immediate needs within 72 hours of admission
HHSC risk weight: Medium Low. Corrected 2024-02-28. Correction verified 2024-03-01.
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Supervision & ratios
Children's records were no documented accurately and were contradicting.
HHSC 748.151(3) — Operational responsibilities - Maintain current, true, accurate, and complete records
HHSC risk weight: Medium. Corrected 2024-02-28. Correction verified 2024-03-01.
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Other
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Nov 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 7, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 21, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 8, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 6, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Aug 27, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Aug 22, 2023 Inspection · Deficiencies cited
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Illness & medication Serious
Medication records were not documented cumulative to show if the child was administers his PRN medication.
HHSC 748.2151(a) — Medication Record-Maintain cumulative record of prescription medications dispensed to child, include nonprescription meds for child under five yrs old
HHSC risk weight: Medium High. Corrected 2023-08-28. Correction verified 2023-08-28.
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Illness & medication Serious
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Aug 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 9, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Aug 4, 2023 Inspection · Deficiencies cited
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Illness & medication Serious
The operation failed to provide a child in care medical care when he exhibits signs of ringworm.
HHSC 748.1531(a)(2) — Medical care-A child in care must receive medical care as needed for injury, illness, and pain
HHSC risk weight: High. Corrected 2023-08-08. Correction verified 2023-08-22.
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Illness & medication
Multiple incident reports reviewed did not include a clear resolution to incidents involving concerns for infant care, supervision, medication, and unauthorized absences.
HHSC 748.311(10) — Serious Incident Documentation-Includes resolution of the incident
HHSC risk weight: Medium. Corrected 2023-08-11. Correction verified 2023-08-22.
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Records & paperwork
Multiple incident reports reviewed did not specify what (if any) interventions were made to reduce risk to children involved in the incident.
HHSC 748.311(8) — Serious Incident Documentation-Includes interventions made during and after the incident, i.e. medical interventions, contacts made, other actions
HHSC risk weight: Medium. Corrected 2023-08-11. Correction verified 2023-08-22.
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Illness & medication Serious
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Aug 2, 2023 Inspection · Deficiencies cited
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Records & paperwork
Four of four child records reviewed did not include details in the transfer summaries for the circumstances of the transfer or the date the child was informed of the transfer.
HHSC 748.1437(1) — Discharge/Transfer Documentation-Must include date and circumstances of discharge or transfer
HHSC risk weight: Medium Low. Corrected 2023-08-11. Correction verified 2023-08-22.
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Illness & medication Serious
Medication logs did not document the reason, date, time or the phone call to the pharmasist upon discovering the medication error.
HHSC 748.2203(c) — Medication Error-Operation must meet documentation requirements within 24 hrs
HHSC risk weight: Medium High. Corrected 2023-08-11. Correction verified 2023-08-22.
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Records & paperwork
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Jul 8, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 25, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 5, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 5, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 5, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Apr 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 1, 2023 Report · Deficiencies cited (self-report)
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Discipline & child guidance Serious
A child in care was placed on punishment for 2 months.
HHSC 748.2307(1) — Other Prohibited Punishments-any harsh, cruel, unusual, unnecessary, demeaning, or humiliating discipline/punishment
HHSC risk weight: High. Corrected 2023-06-06. Correction verified 2023-06-08.
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Discipline & child guidance Serious
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Mar 27, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 21, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Mar 13, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 6, 2023 Inspection · Deficiencies cited
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Other
Severe weather drill werer not completed every six months.
HHSC 748.3239(b) — Evacuation-Must practice severe weather drill at least once every 6 months from date of last severe weather drill
HHSC risk weight: Medium. Corrected 2023-03-17. Correction verified 2023-03-22.
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Safety & premises
Six of six fire drills reviewed did not include appropriate documentation to reflect the evacuation was completed within 3 minutes.
HHSC 748.3239(d) — Evacuation-Must document fire and severe weather drills, including date, time, type of drill, and length of time for evacuation/relocation
HHSC risk weight: Medium Low. Corrected 2023-03-17. Correction verified 2023-03-22.
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Other
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Feb 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 29, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 18, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Dec 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 8, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Dec 1, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 28, 2022 Report · Deficiencies cited
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Supervision & ratios Serious
The operational administrator failed to schedule a continuous and 24-hour staffing pattern that affected the supervision of 6 children in care.
HHSC 748.535(3)(A) — Child-care administrator responsibilities-Overseeing staffing patterns to ensure supervision and child-care services meet the needs of children
HHSC risk weight: Medium High. Corrected 2023-05-12. Correction verified 2023-05-19.
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Supervision & ratios Serious
An overnight caregiver left the facility after completing her scheduled shift leaving six children unattended and unsupervised.
HHSC 748.685(a)(4) — Caregiver responsibility - providing the level of supervision necessary to ensure each child's safety and well-being
HHSC risk weight: High. Corrected 2023-05-12. Correction verified 2023-05-19.
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Supervision & ratios Serious
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Nov 15, 2022 Report · Deficiencies cited (self-report)
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Other Serious
One of the cottages was observed to have bed bugs and extended amount of bed bug feces on the furniture.
HHSC 748.3301(h) — Physical Site-The building must be free of rodents and insects
HHSC risk weight: Medium High. Corrected 2022-12-27. Correction verified 2022-12-30.
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Other Serious
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Nov 15, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 14, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Nov 1, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 10, 2022 Report · Deficiencies cited (self-report)
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Discipline & child guidance Serious
A 32-year-old volunteer for the operation engaged in inappropriate sexualized contact with two 10-year-old males in care.
HHSC 748.1101(b)(1)(B) — Children's rights-Adhere to the child's rights to be free of abuse, neglect, and exploitation
HHSC risk weight: High. Corrected 2023-02-28. Correction verified 2023-03-06.
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Staff background & training
The operation's volunteer policy does not document job descriptions, and/or responsibilities for the volunteers, qualifications, screening, selection procedures, orientation training programs, or the documentation of the contact with children.
HHSC 748.119(2) — Volunteer policy - Address qualifications, screening, and selection procedures for the volunteers
HHSC risk weight: Medium Low. Corrected 2023-02-28. Correction verified 2023-03-06.
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Staff background & training
The operation did not have appropriate documents in the volunteer's file as required in their operational policy. The operational volunteer file did not have the sponsor packet information, sponsor orientation, and training.
HHSC 748.151(2) — Operational responsibilities - Operate according to your approved plans, policies, and procedures
HHSC risk weight: Medium. Corrected 2023-02-28. Correction verified 2023-03-06.
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Discipline & child guidance Serious
The operational staff were notified of an abuse allegation and did not properly report the allegations of abuse within the required time frame as noted in Minimum Standards.
HHSC 748.303(a)(3)(A) — Serious Incident-Report to Licensing as soon as aware of allegations or indications of abuse, neglect, or exploitation of a child
HHSC risk weight: Medium High. Corrected 2023-02-28. Correction verified 2023-03-06.
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Supervision & ratios Serious
During the course of the investigation, it was determined that an operational volunteer did not use proper judgement and did not demonstrate self-control in the presence of the children by engaging in inappropriate sexualized contact and behavior with two children in care.
HHSC 748.507(1) — Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HHSC risk weight: Medium High. Corrected 2023-02-28. Correction verified 2023-03-06.
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Supervision & ratios
A volunteer at the operation did not have a TB screening in his operational record.
HHSC 748.509 — TB screening-Caregivers, employees, volunteers, contract service providers screened for TB before having contact with children in care
HHSC risk weight: Medium. Corrected 2023-02-28. Correction verified 2023-03-06.
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Supervision & ratios
The administrator failed to ensure compliance with the policies and procedures that are related to volunteers, contracted, and subcontracted individuals which caused harm to child in care.
HHSC 748.535(3)(E) — Child-care administrator responsibilities-Administering and managing the operation according to your policies.
HHSC risk weight: Medium. Corrected 2023-03-03. Correction verified 2023-03-06.
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Supervision & ratios
The operation did not have written documentation on how the volunteer met the requirement to performed employee functions.
HHSC 748.723(b) — Volunteers and Contractors-Personnel record documents how volunteer requirements are met if person performs an employee function
HHSC risk weight: Medium. Corrected 2023-02-28. Correction verified 2023-03-06.
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Supervision & ratios
The operation did not obtain prior written approval and consent from a child in care's managing conservator prior to the child being permitted to leave the operation with a volunteer.
HHSC 748.725(b)(2) — Must get written approval from the parent for a volunteer or a volunteer?s family to take a child in care for a visit.
HHSC risk weight: Medium. Corrected 2023-02-28. Correction verified 2023-03-06.
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Supervision & ratios Serious
The operation did not give a volunteer required information such as emergency contact information prior. to allowing the child to complete visitation with the volunteer.
HHSC 748.729(3) — Day or overnight visit - prior to visit receive same information as required for respite care as specified in 748.4265
HHSC risk weight: Medium High. Corrected 2023-02-28. Correction verified 2023-03-06.
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Discipline & child guidance Serious
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Oct 7, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 4, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Sep 26, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 19, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 18, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Sep 16, 2022 Report · Deficiencies cited
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Discipline & child guidance Serious
Caregivers are using demeaning language while speaking to the children in care.
HHSC 748.1101(b)(4)(A) — Children's rights-The right to be free from any harsh, cruel, unusual, unnecessary, demeaning, or humiliating treatment or punishment.
HHSC risk weight: High. Corrected 2022-10-21. Correction verified 2022-11-21.
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Discipline & child guidance Serious
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Aug 31, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 10, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 9, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 29, 2022 Report · Deficiencies cited
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Staff background & training Serious
A caregiver allowed third party to administer medication without proper training.
HHSC 748.2003(b)(6) — Administration of prescription medication-ensure a person trained in & authorized to administer prescription medication administers the medication
HHSC risk weight: Medium High. Corrected 2022-09-22. Correction verified 2022-09-19.
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Staff background & training Serious
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Jul 8, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 28, 2022 Report · Deficiencies cited
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Discipline & child guidance Serious
Caregiver struck a 14 year old child with a shoe.
HHSC 748.2303(a) — Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
HHSC risk weight: High. Corrected 2022-07-29. Correction verified 2022-08-10.
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Discipline & child guidance Serious
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Jun 21, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jun 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 16, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Apr 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 14, 2022 Report · Deficiencies cited (self-report)
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Other Serious
Child in care was subjected to inappropriate punishment in a form of yelling.
HHSC 748.2307(8) — Other Prohibited Punishments-humiliating, shaming, ridiculing, rejecting, or yelling at a child
HHSC risk weight: Medium High. Corrected 2022-06-20. Correction verified 2022-06-14.
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Other Serious
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Mar 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 18, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Feb 17, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 16, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 11, 2021 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Nov 30, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 15, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 1, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 20, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 7, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.