Pals Activity Center
1007 BURKE RD, Pasadena, TX 77506 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 133
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:30 PM
- Director / administrator
- Jessica Maseda
- Phone
- (713) 472-6040
- Regulated since
- Jan 15, 2019
- HHSC IDs
- Operation 1321864 · number 1684772
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 11 | 2 | Supervision & ratios (2), Safety & premises (3), Staff background & training (1), Records & paperwork (3), Other (2) |
| 2024 | 9 | 6 | Cleanliness & sanitation (1), Discipline & child guidance (1), Safety & premises (3), Staff background & training (1), Other (3) |
| 2021 | 5 | 1 | Supervision & ratios (1), Safety & premises (2), Records & paperwork (2) |
Inspections, investigations & assessments
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Sep 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 11, 2026 Report · No deficiencies cited
No violations cited on this visit.
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May 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 5, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 3, 2025 Inspection · Deficiencies cited
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Safety & premises
There was no documentation to confirm the carbon monoxide detectors are serviced annually.
HHSC 746.5537(b)(1) — Electronic CO Detection Sys Connected to Alarm/Smoke Detection Sys-Tested Annually by Company or State or Local Fire Marshal
HHSC risk weight: Medium. Corrected 2025-03-17. Correction verified 2025-03-19.
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Safety & premises
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Feb 19, 2025 Report · Deficiencies cited
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Supervision & ratios
Fire drills were not documented. This was corrected when licensing staff asked operation staff to conduct a fire drill and document it.
HHSC 746.5205(4) — Documentation of Drills
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-03-03.
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Supervision & ratios
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Feb 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 6, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Feb 6, 2025 Report · Deficiencies cited
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Supervision & ratios
This standard was evaluated in regard to report received and compliance was not met. The oeprational policies does not inform parents of their rights as a parent of a child who is enrolled in child care.
HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
HHSC risk weight: Medium. Corrected 2025-02-17. Correction verified 2025-02-17.
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Supervision & ratios
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Feb 6, 2025 Report · Deficiencies cited
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Other Serious
During the investigation the director did not operate the daycare in compliance.
HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance
HHSC risk weight: High. Corrected 2026-06-12. Correction verified 2025-04-22.
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Staff background & training
During the investigation one staff member had an expired transportation certificate.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2025-02-11. Correction verified 2025-02-11.
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Safety & premises
During the walkthrough the crib in the infant room was not snug it was lose fitted.
HHSC 746.2409(a)(2) — Safety Requirements for Cribs - Snug Fitting Sheets
HHSC risk weight: Medium High. Corrected 2025-02-24. Correction verified 2025-02-24.
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Other
During the investigation walkthrough inspection the booster seats in the vans were expired as of 2015.
HHSC 746.5607(b) — Child Passenger Safety Seat System - Not expired or damaged in accident
HHSC risk weight: Medium High. Corrected 2025-02-24. Correction verified 2025-02-18.
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Safety & premises Serious
During the review of records 3 of 10 records were missing the doctors name, address, and phone number.
HHSC 746.605(11) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2025-02-17. Correction verified 2025-02-17.
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Records & paperwork
During the review one record was missing the schools name and phone number.
HHSC 746.605(14) — Required Admission Information - Special School-age Permissions
HHSC risk weight: Medium. Corrected 2025-02-17. Correction verified 2025-02-11.
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Records & paperwork
During the review five staff were missing the required notarized affidavit in the file.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
HHSC risk weight: Medium Low. Corrected 2025-02-17. Correction verified 2025-02-17.
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Records & paperwork
During the personal record review four staff were missing the required pre-employment affidavit.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2025-02-17. Correction verified 2025-02-17.
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Other Serious
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Jan 17, 2025 Assessment · No deficiencies cited
No violations cited on this visit.
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Dec 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 4, 2024 Inspection · Deficiencies cited
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Other
During the inspection it was observed that both caregivers in the toddler classroom were on their cell phones rather than directly supervising and interacting with the children in their care.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2024-12-04. Correction verified 2024-12-11.
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Safety & premises Serious
An eight month old infant was observed with a blanket in their crib with them.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2024-12-04. Correction verified 2024-12-11.
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Other
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Oct 15, 2024 Inspection · Deficiencies cited
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Staff background & training
During the inspection it was found that one out of the four staff who provide transportation was overdue on their annual transportation training by 7 months. Their last completed transportation training was on 03/10/2022. This was corrected at inspection when the caregiver took the training required.
HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-10-15.
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Cleanliness & sanitation
During the inspection it was observed that the toilets used by the children had visible signs of dirt and did not appear to be effectively clean behind the toilets.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-10-15. Correction verified 2024-10-17.
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Safety & premises Serious
During the inspection it was found that the first aid kits kept in the transportation vehicles all had expired antiseptic wipes in the first aid kit. This was corrected at inspection when new antiseptic wipes were added to each vehicle first aid kit.
HHSC 746.5617(a)(6) — Required Equipment in Vehicles - First-aid Kit
HHSC risk weight: High. Corrected at inspection. Corrected 2024-10-15.
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Staff background & training
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Sep 18, 2024 Report · Deficiencies cited
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Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2024-11-22. Correction verified 2024-12-04.
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Other Serious
During the DFPS investigation it was found that safety precautions were not taken when unloading children from the daycare van, and a name to face check was not completed.
HHSC 746.5605(3) — Safety Precautions for Loading and Unloading Children - Account for All Children
HHSC risk weight: High. Corrected 2024-10-04. Correction verified 2024-10-15.
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Other Serious
During an investigation it was found that a child was left on the daycare van, sleeping and unattended.
HHSC 746.5605(4) — AP Safety Precautions for Loading and Unloading Children - No Child Unattended
HHSC risk weight: High. Corrected 2024-10-04. Correction verified 2024-10-15.
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Safety & premises Serious
The driver did not conduct a walkthrough of the vehicle this resulted in a child being left alone in the van.
HHSC 746.5625(d)(2) — Electronic Child Safety Alarm - Driver or designated employee conduct walk-through and visual check of vehicle
HHSC risk weight: High. Corrected 2024-10-04. Correction verified 2024-10-15.
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Discipline & child guidance Serious
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Jun 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 12, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Dec 4, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 30, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Nov 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 30, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 28, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 22, 2021 Inspection · Deficiencies cited
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Supervision & ratios
During the follow up inspection it was found that the infant classroom was out of ratio by one child. There were 5 infants (3m,7m,11m,16m,18) to one caregiver. Specified age group is 0-11 months.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2021-12-22. Correction verified 2021-12-28.
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Supervision & ratios
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Dec 17, 2021 Inspection · Deficiencies cited
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Safety & premises Serious
During the inspection an infant (3 month) was observed sleeping wearing a bib. A soft stuffed toy was also observed inside the crib. Note: Pictures were taken.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected at inspection. Corrected 2021-12-17.
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Safety & premises Serious
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Dec 1, 2021 Inspection · Deficiencies cited
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Safety & premises
During the inspection it was observed that the outside fence has broken from the bottom creating a gap where a child can squeeze through.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2021-12-17. Correction verified 2021-12-17.
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Records & paperwork
During the insepction it was found that one infant 2 month is missing parent signature for Novemeber on the infant feeding instructions.
HHSC 746.801(2) — Required Records Maintained and Made Available - Infant Feeding Instructions
HHSC risk weight: Medium. Corrected 2021-12-10. Correction verified 2021-12-02.
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Records & paperwork
One out of ten personnel files reviewed is missing the affidavit on file.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit
HHSC risk weight: Medium Low. Corrected 2021-12-17. Correction verified 2021-12-02.
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Safety & premises
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.