Susan Nguyen

13706 NEARPOINT LN, Tomball, TX 77377 · Harris County

26cited violations

2serious

6inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten
Hours: 08:00 AM-07:00 PM
Phone: (832) 858-8626
Regulated since: Dec 21, 2021
HHSC IDs: Operation 1389766 · number 1729307
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 20
Staff background & training 4

Year by year

Year	Violations	Serious	Main categories
2022	8	0	Illness & medication (2), Supervision & ratios (6)
2021	18	2	Supervision & ratios (14), Staff background & training (4)

Inspections, investigations & assessments

Dec 19, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 19, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 15, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The operation has not completed any fire drills for the year of 2022 (January - November).
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2022-12-19. Correction verified 2022-12-16.
- Supervision & ratios
  The operation has conducted only 1 severe weather drill for the year.
  
  HHSC 747.5005(2) — Sheltering drill for Severe Weather- 4 times in a calendar year
  
  HHSC risk weight: Medium High. Corrected 2022-12-19. Correction verified 2022-12-16.
- Supervision & ratios
  The operation has conducted only 1 lock down drill for the year.
  
  HHSC 747.5005(3) — Lock-down drill 4 times in a calendar year
  
  HHSC risk weight: Medium High. Corrected 2022-12-19. Correction verified 2022-12-16.
- Illness & medication
  The operation did not have any admissions information for the children enrolled in care. Note: The provider did have a copy of each child's immunization records.
  
  HHSC 747.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2022-12-19. Correction verified 2022-12-16.
HHSC inspection history · no longer published by HHSC; kept here
Dec 15, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The operation has not completed any fire drills for the year of 2022 (January - November).
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2022-12-19. Correction verified 2022-12-16.
- Supervision & ratios
  The operation has conducted only 1 severe weather drill for the year.
  
  HHSC 747.5005(2) — Sheltering drill for Severe Weather- 4 times in a calendar year
  
  HHSC risk weight: Medium High. Corrected 2022-12-19. Correction verified 2022-12-16.
- Supervision & ratios
  The operation has conducted only 1 lock down drill for the year.
  
  HHSC 747.5005(3) — Lock-down drill 4 times in a calendar year
  
  HHSC risk weight: Medium High. Corrected 2022-12-19. Correction verified 2022-12-16.
- Illness & medication
  The operation did not have any admissions information for the children enrolled in care. Note: The provider did have a copy of each child's immunization records.
  
  HHSC 747.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2022-12-19. Correction verified 2022-12-16.
HHSC inspection history
Nov 19, 2021 Inspection · Deficiencies cited
- Staff background & training Serious
  The Primary Caregiver and Spouse still have pending background check.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2021-11-23. Correction verified 2021-11-27.
- Supervision & ratios
  The operation did not have written activity plans for review.
  
  HHSC 747.2103(a)(1) — Written Activity Plan - Dates
  
  HHSC risk weight: Medium. Corrected 2021-12-10. Correction verified 2021-12-02.
- Supervision & ratios
  The operation did not have posted in a prominent place the CPSC certification.
  
  HHSC 747.3935(c) — Children's Products- Posting of CPSC website
  
  HHSC risk weight: Medium. Corrected 2021-12-10. Correction verified 2021-12-15.
- Supervision & ratios
  The operation did not have any of the required postings posted in a prominent area.
  
  HHSC 747.401(a)(1) — Posting Requirements-License
  
  HHSC risk weight: Medium. Corrected 2021-12-10. Correction verified 2021-12-15.
- Supervision & ratios
  The operation did not have written emergency preparedness plans.
  
  HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
  
  HHSC risk weight: Medium High. Corrected 2021-12-10. Correction verified 2021-12-02.
- Supervision & ratios
  The operation did not have a evacuation and relocation diagram.
  
  HHSC 747.5007 — Emergency Evacuation and Relocation Diagram- Must Be On File
  
  HHSC risk weight: Medium High. Corrected 2021-12-10. Correction verified 2021-12-02.
- Supervision & ratios
  The operation did not have for review a copy of the operational policies.
  
  HHSC 747.501(1) — Written Operational Policies - Release of Children
  
  HHSC risk weight: Medium. Corrected 2021-12-10. Correction verified 2021-12-02.
- Supervision & ratios
  The operation did have fire extinguisher mounted per minimum standard requirements.
  
  HHSC 747.5105 — Mounting of Fire Extinguishers
  
  HHSC risk weight: Medium High. Corrected 2021-12-10. Correction verified 2021-12-15.
- Staff background & training
  The primary caregiver did not have Documentation verifying her spouse completed the orientation to the child-care home daycare.
  
  HHSC 747.905(2) — Personnel Records for Household Members - Orientation
  
  HHSC risk weight: Medium Low. Corrected 2021-12-10. Correction verified 2021-12-15.
HHSC inspection history · no longer published by HHSC; kept here
Nov 19, 2021 Inspection · Deficiencies cited
- Staff background & training Serious
  The Primary Caregiver and Spouse still have pending background check.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2021-11-23. Correction verified 2021-11-27.
- Supervision & ratios
  The operation did not have written activity plans for review.
  
  HHSC 747.2103(a)(1) — Written Activity Plan - Dates
  
  HHSC risk weight: Medium. Corrected 2021-12-10. Correction verified 2021-12-02.
- Supervision & ratios
  The operation did not have posted in a prominent place the CPSC certification.
  
  HHSC 747.3935(c) — Children's Products- Posting of CPSC website
  
  HHSC risk weight: Medium. Corrected 2021-12-10. Correction verified 2021-12-15.
- Supervision & ratios
  The operation did not have any of the required postings posted in a prominent area.
  
  HHSC 747.401(a)(1) — Posting Requirements-License
  
  HHSC risk weight: Medium. Corrected 2021-12-10. Correction verified 2021-12-15.
- Supervision & ratios
  The operation did not have written emergency preparedness plans.
  
  HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
  
  HHSC risk weight: Medium High. Corrected 2021-12-10. Correction verified 2021-12-02.
- Supervision & ratios
  The operation did not have a evacuation and relocation diagram.
  
  HHSC 747.5007 — Emergency Evacuation and Relocation Diagram- Must Be On File
  
  HHSC risk weight: Medium High. Corrected 2021-12-10. Correction verified 2021-12-02.
- Supervision & ratios
  The operation did not have for review a copy of the operational policies.
  
  HHSC 747.501(1) — Written Operational Policies - Release of Children
  
  HHSC risk weight: Medium. Corrected 2021-12-10. Correction verified 2021-12-02.
- Supervision & ratios
  The operation did have fire extinguisher mounted per minimum standard requirements.
  
  HHSC 747.5105 — Mounting of Fire Extinguishers
  
  HHSC risk weight: Medium High. Corrected 2021-12-10. Correction verified 2021-12-15.
- Staff background & training
  The primary caregiver did not have Documentation verifying her spouse completed the orientation to the child-care home daycare.
  
  HHSC 747.905(2) — Personnel Records for Household Members - Orientation
  
  HHSC risk weight: Medium Low. Corrected 2021-12-10. Correction verified 2021-12-15.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Susan Nguyen, 13706 NEARPOINT LN, Tomball, TX 77377-2591 (operation ID 1389766, operation number 1729307), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.